U-M Slack Guest Account Communication Capabilities


U-M Slack


How can internal users (members) of U-M Slack communicate with external users (guests)? 


At this time, people external to the University of Michigan can only be added to U-M Slack workspaces as single-channel guests. Multi-channel guest accounts are currently unavailable.

Single-channel guests are restricted to a single channel within a workspace. This is the only way they are able to communicate with a group of people within U-M Slack. They will not have access to any other channels within the workspace.

Single-channel guests can communicate via Direct Message (DM). Single-channel guests can receive a DM from any member within the workspace, even if that member is not in the same channel; however, single-channel guests can only start a DM with members of the channel they are in.

Additional Information

More information regarding Guest accounts in Slack, including a table of permissions, is available at https://slack.com/help/articles/202518103-Understand-guest-roles-in-Slack

Need additional information or assistance? Contact the ITS Service Center.


Article ID: 6808
Tue 11/30/21 3:37 PM
Mon 7/11/22 11:27 AM

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This article explains how to add non-UMICH email addresses as guests to a U-M Slack channel.