Dropbox: Sharing With @med.umich.edu Email Addresses


U-M Dropbox


Can Michigan Medicine users access U-M Dropbox with their @med.umich.edu email address and Level-2 password?


  • @med.umich.edu email addresses are not associated with a user’s U-M Dropbox account.
  • They are considered external email addresses, and the user will be unable to access any file or folder shared with their @med.umich.edu address.
  • When a file or folder is shared with an @med.umich.edu address, the individual who is sharing the file or folder will receive a message - "Some of these people aren't on your Dropbox team."
  • The shared file or folder recipient will receive an email that a file or folder was shared with their @med.umich.edu address.
    • When they click the "View File" button in the email, they may receive the following error: "[UNIQNAME]@med.umich.edu was given access, but you're signed in as [UNIQNAME]@umich.edu."
  • Collaborators must share a file or folder with the user’s Level-1 @umich.edu email address to view the file or folder.

Additional Information

Note: In U-M Box, Michigan Medicine users had both their @umich.edu email address and their @med.umich.edu email address associated with their U-M Box account. This meant that if someone shared a file in U-M Box with a user’s @med.umich.edu address, they would see it in their U-M Box account. 

Need additional information or assistance? Contact the ITS Service Center.

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Article ID: 5583
Thu 5/13/21 10:24 AM
Fri 4/12/24 3:55 PM