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Articles (43)

Assistance Using TeamViewer Remote Support

This article provides a link to our remote assistance resource http://teamviewer.umflint.edu/

Backing Up Important Data

This article serves to assist our faculty and staff with information on backing up their computers before they are re-imaged.

Clearing Browser Caches and Resetting Browser Settings

This article is intended for students, staff, and faculty who would like to know how to clear their internet browsers cache or are experiencing difficulty using normal operations of their internet browsers.

Clearing Java Cache

This article is intended for students, staff, and faculty who need to clear their Java cache files on their Windows or Macintosh computer.

Computer Lab Hours - Spring/Summer 2021

This article covers the location and resources of the ITS controlled computer labs.

Dropbox at U-M: General Information

This article is intended for faculty, staff, and students who need cloud-based storage, collaboration, and sharing of documents and secure information.

Encrypting USB Storage Devices with Windows BitLocker

This article is intended for current faculty, staff, and students who would like assistance in encrypting USB flash drives or external hard drives using Windows BitLocker to Go.

Events.umflint.edu Basic Navigation

This article is intended for faculty, staff, and students who would like to learn how to utilize events.umflint.edu.

Faculty and Staff Services

This article is intended for current faculty and staff who would like to know more about some of the services available to them here at the University of Michigan-Flint.

Finding Your UMID in SIS

This article is for the benefit of students that would like to view their UMID online.

Helpdesk Services

This article covers the common services provided by the ITS Helpdesk.

Hours and Locations

This article covers the hours and location of the ITS Helpdesk and ITS controlled computer labs

LinkedIn Learning for Faculty and Staff

This article is for the benefit of students, faculty, and staff who would like to know more about using LinkedIn Learning for software, creative, and business skills training.

Locating Your Serial Number or Computer Name

This article is intended for faculty, staff, and students looking to locate the serial number or computer name of a University-owned computer.

Maintaining Access When Leaving U-M

This article is intended to provide information to current faculty, staff, and students who would like to retain access to their uniqname, MCommunity profile, and/or computing services after leaving U-M.

Office 365 for UM-Flint Students, Faculty, and Staff

This article is intended for current students, faculty, and staff who would like to obtain a copy of Office 365 for personal use.

Protecting My Computer

This article is intended for students, faculty, and staff who would like to learn more about computer threats and good programs to use to thwart these threats.

Safe Computer: Copyright Issues and Legal Downloading

This article is for the benefit of faculty, staff, and students looking for safe ways to legally download copyrighted material from the internet.

Securing Android Devices

This article is intended to assist in applying the minimum security settings required on Android Devices. Due to the broad scope of Android Devices, this is only meant as a general guide and actual procedures may vary between different devices.

Sensitive Data

This article is for the benefit of the faculty, staff, and students who would like to promote a secure computing environment and ensure that sensitive University data stays within the University.

Student and Alumni Services

This article is for the benefit of faculty, staff, students, and alumni of the University of Michigan-Flint.

UM-Flint Mobile App For iOS and Android

This article is to provide instruction to students for the use of the UM-Flint Mobile application. Students will be able to access the Student Information System (SIS), where they can view their class schedules, grades, the campus map, and more all from the newly created application.

Using Advisor Notes In SIS

This article is intended for current faculty and staff who would like to know more about using Advisor Notes in SIS.

Using FileZilla for Windows

This article is for the benefit of the faculty and staff members on campus. Specifically for installing and using FileZilla to Connect to Banxfer and the L:\ Drive

Using SSH and SFTP

This article is for the benefit of the faculty and staff members on campus. Has links to articles for up-to-date information on using SSH and SFTP.

Using the DVD Rewriteable Drives in the Helpdesk

This article is for the benefit of the faculty, staff, and student members on campus who would like more information about using the Helpdesk's DVD drives.

Using the Scanner on Campus

This article is for the benefit of faculty, staff, and students who are interested in using the scanners here on campus.

Using the UMFlint URL Shortener

This article is intended for current faculty and staff who would like to utilize the go.umflint.edu URL shortener.

What is a Blog?

This article is about requesting the creation of a blog at UM-Flint

What is a Uniqname?

This article is intended for current faculty, staff, and students who would like to know more about what a uniqname is, and what it is used for.

What is a virus and Using Windows Defender

This article is for the benefit of the faculty, staff, and students who would like to know more about computer viruses and the use of Windows Defender.

What is a VPN?

This article is for the benefit of faculty, staff, and students who would like to know more about UM-Flint's Virtual Private Network (VPN) and to explore the benefits and uses of the service.

What is Blackboard?

This article is intended for faculty, staff, and students who need technical support for Blackboard.

What is Canvas?

This article is intended for faculty, staff, and students who need technical support for Canvas.

What is Classroom Services?

This article is intended for faculty, staff, and students who need technical support in a mediated classroom with a smart cart, projector, computer, or other supported technology.

What is CMS?

This article is intended for current faculty and staff who would like to know more about what a CMS is.

What is ITAM?

This article is intended for the faculty and staff of departments wishing to participate or be informed about the ITAM software sharing service.

What is My.umflint.edu?

This article is intended for faculty, staff, and students who would like to learn how to customize their My UM-Flint homepage.

What is Passwordstate?

This article is intended for current faculty, staff, and students who would like to know how to utilize passwordstate to securely store their passwords.

What is SIS?

This article is intended for current faculty, staff, and students who would like to know more about SIS.

What is Spam?

This article is for the benefit of faculty, staff, and students who would like to know more about spam emails.

What is the Password Change Policy?

This article is intended for current faculty, staff, and students who possess a University of Michigan LAN or UMICH account.

What is Windows Update?

This article is for the benefit of the faculty, staff, and student members on campus who own a Windows computer.