Contact Us

Information Technology Services
905 North Bank Center
432 North Saginaw Street
Flint, MI 48502-1950

Phone: (810) 762-3123 
Fax: (810) 424-5226

Office Hours:  
 Monday-Friday  8am-5pm

Helpdesk Hours:  
 Monday-Friday  7:30 am-6:30 pm

After Hours Emergency:
Call Public Safety at (810) 762-3333

UM-Flint Information Technology Services

Welcome to the ITS Support Portal!

As the campus provider of innovative information technology services and support, ITS focuses on the strategic use of technology to support the university’s vision and goals in the areas of student-centeredness; excellence in teaching, learning, and scholarship; and engaged citizenship.

In this support portal, you will be able to search a wide variety of knowledge base articles, request services, and track your current and past tickets.  

Getting Started

  • Support Portal - The main support portal provides a single place to access the Service Catalog, Knowledge Base, and allows users to monitor and update their tickets from one convenient area that can be accessed from any device.
  • Service Catalog - List of ITS Services for Faculty, Staff & Students in one easy-to-use location.  A service request can be conveniently submitted directly from the Service Catalog and automatically routed to the appropriate resource.
  • Knowledge Base - Search our knowledge base for self-help articles that include detailed instructions, and video guides to many common questions.

What's New?

New ImageNow Access Request Form
  • Need access to ImageNow?  You can find the request form in the service catalog or Click Here.
New Equipment Request Form
  • Looking for a quote on new equipment?  Take a look at our new service for requesting a quote.  You can find it under the service catalog or Click Here.
New Access Request Form
  • Need access to Banner or SIS?  You can find the Access Request form in the service catalog or Click Here.