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LSA-TS Instructional Computing - primary responsibilities

The LSA-TS Instructional Computing team provides support for centrally managed computers and Wolfvision Cynap devices in classrooms, auditoriums, instructional labs, conference rooms, and various

Connecting your Owl device to the MSetup wireless network

Summary The only way an Owl device can currently connect to the university wireless network to download updates, is to connect to the MSetup network. This article will help you get connected

Microphone makes a clicking or rattling noise

With regular prolonged usage, wireless lapel microphones may begin to generate a crackling, popping or rattling noise as a small cartridge within the microphone capsule gradually loosens. Sometimes

Accessing Astronomy research storage mounts

Summary How to access research storage allocations that are mounted on Astronomy desktops and workstations. Where is /n? Please note: The /nfs mount replaces the previously used /n mount

Projector is on but won’t project

If the projection has been powered on but no source is selected, it’s possible to jump to the conclusion that the projector didn’t turn on. Check to see if the projector's glowing lens

PSYC-GID Lab CLIF Note

The Rothschild lab is in the Department of Psychology in the College of Literature, Science, and the Arts (LSA). The CLIF Note linked below will provide you with general information as well as some

Authenticate with YubiKeys

Summary This article discusses how to request, set up, and use a YubiKey. YubiKeys are physical tokens that help to make Duo Two Factor Authentication a quick and easy process. A YubiKey is very

Connecting to LSA file spaces (Windows)

Summary This article discuss how to connect to LSA file spaces from Windows. Refer to the Linux instructions or the Mac instructions for other operating systems. Environment Windows

Scheduling AEM content for publishing or unpublishing in the future

Summary This article discusses how to schedule a task in Adobe Experience Manager (AEM) to publish (activate) or unpublish (deactivate) content at a date and time in the future.  Environment

Adding Cisco VPN for iOS Devices

"Allow" when prompted. Please note: It will switch to settings and then back to the app. If the app crashes, open it back up and it will finish adding the VPN. After you've added the VPN, go

Getting started with SmartVue client software

Summary SmartVue install for clients. Environment windows hosts in labs for checking freezer temps Directions Download Client Installer .zip folder. You will need to allow the

Selecting between the Service Request System and the Resource Management Portal when managing research computing and storage services

Storage and Research Computing, but does not allow updates other than to the lists of users allowed to access a given resource. Use the following table to choose the appropriate tool for your desired

Installing and using Cyberduck to connect to U-M's AFS server

Connect button. Cyberduck will connect to the server. The Unknown Fingerprint message below may appear when you first try to connect to the server, if this happens click Allow to continue.  (To prevent

Catchbox Microphone power-on and battery replacement procedures

Catchbox power-on and battery replacement procedures 1 rechargeable lithium for the microphone transmitter and 1 AA alkaline for the amp. Rechargeable batteries and charging stations are

Getting a Great Lakes user account

Summary Obtain a Great Lakes user login. Environment The Great Lakes high-performance computing (HPC) cluster.   Directions The requester must already have a regular uniqname. If