Knowledge Base

Categories (10)

Onboarding & off boarding, access requests, directories

Video conferencing tools, classroom equipment, loan, event support

Surveys & polling, cloud storage, Google, chat services, web hosting & apps, email

Administrative tools, asset management, application & registration tools, payment tools

Hardware support & repairs, hardware upgrades, data centers, server & workstation support

Printing how-to, 3D printing, MPrint

Research storage, UMRCP, high performance computing support, GIS, data management plans

Mac, Windows & Linux operating system help, backup services, software purchasing & installation, mobile device support

Instructional tools and instructional multimedia, including faculty and student resources

Virus & malware, network setup & security, authentication, wifi