Knowledge Base

Categories (11)

Access, Accounts & Passwords

Onboarding & off boarding, access requests, directories
Expand

AV, Classroom & Classroom Lab Support

Video conferencing tools, classroom equipment, loan, event support
Expand

Collaboration & Email

Surveys & polling, cloud storage, Google, chat services, web hosting & apps, email
Expand

Databases, Reporting & Administration

Team Dynamix, project management, asset management, data reporting, application & registration tools, payment tools
Expand

Hardware Help

Hardware support & repairs, hardware upgrades, data centers, server & workstation support
Expand

Research Computing

Research storage, UMRCP, high performance computing support, GIS, data management plans
Expand

Software Help

Mac, Windows & Linux operating system help, backup services, software purchasing & installation, mobile device support
Expand

Teaching & Learning

Instructional tools, hybrid teaching, instructional multimedia, student resources
Expand

Printing

Printing how-to, 3D printing, MPrint
Expand

Wifi & Network Security

Virus & malware, network setup & security, authentication, wifi
Expand

Legacy Public Categories

Expand