Environment
Canvas
MiVideo Mediaspace
Issue
Ways to share the workload when ordering and editing machine closed captions for audio and video files
Resolution
Captions and Disability Accommodations
Machine captions are rarely compliant with Americans with Disabilities Act requirements because their accuracy may vary, and required accuracy is 99%. You should expect that any machine-generated captions will need to be edited for accuracy.
Professional human-created captions can be ordered on request for disability accommodations through the SSD office. See the Human-Created MiVideo Captions For SSD Accommodation article.
Canvas Teachers, TAs, Designers Can Order Captions
The easiest way to have help ordering and/or editing captions is to publish your videos in your course Media Gallery. Course manager roles (Teacher, TA, Designer) can order captions without additional permissions.
Assign Media Collaborators To Help
When your media is not published in Media Gallery, or you would like someone to help who does not have a course manager role in your Canvas course, you can add the user as a co-editor on each media file. You must be the media owner to add collaborators.
Tips:
- See the Collaboration and Roles article for more information about collaboration settings.
- If your collaborator is not found, ask them to access their own My Media once to be added to the user database.
- If you have a lot of videos you want to add collaborators to, contact the ITS MiVideo team at the ITS Service Center for assistance. We have bulk permissions tools that may help. See the Adding Collaborators in Bulk article for more details.
Related Articles
See related Media Captioning articles for more information about captions.
Additional Information
For additional questions, please contact the ITS Service Center