Environment
Canvas
MiVideo Mediaspace
Auto captioning was enabled in MiVideo on
4/22/2024. Machine-generated English captions are automatically ordered for all video and audio you add to your My Media library. This includes uploaded media from a desktop, media uploaded from Kaltura Capture, passthrough media from YouTube, media recorded using Express Capture, and media copied using the
U-M Zoom Recordings Manager.
Issue
My video has unedited auto machine captions which are not ADA (Americans with Disabilities Act) compliant. I need professional human-generated captions for a disability accommodation.
Resolution
Professional human-generated captions can be ordered on request for disability accommodations through the SSD office. Please complete the MiVideo Captioning, Transcription & Audio Descriptions Request Form.
The SSD office will provide further instructions on how to order professional captions.
Professional captions can be ordered for videos that already have machine captions. Once professional captions are created they will become the default and the machines captions will be disabled on the video.
- The source video must be in English.
- Captioning requests produce English caption and transcript files.
- The recording length can be edited down as necessary prior to ordering professional captions, see the Utilizing Video Editor article.
Resources and Questions
For additional questions, please contact the ITS Service Center