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Connecting to a VPN (Windows)

  1. Knowledge Base
  2. Wi-Fi & Network Security
  3. Network Setup & Security
the U-M network. The VPN client essentially assigns your machine a network address as if it was located on­-campus. This allows many of the previously mentioned shortcuts and applications to function

Manually Remove MDM Profile and Re-Enroll

  1. Knowledge Base
  2. Software Help
  3. macOS
device over bomgar or Remote Desktop Once enrolled, run the following: sudo profiles renew -type enrollment At this point some profiles will begin to load, but not all – the Izzy team member will

Updating Major/Minor Content on the LSA Website

  1. Knowledge Base
  2. Collaboration & Email
  3. Web Apps
.  The PARF System, part of the LSA Course Maintenance system, allows for units to request new undergraduate LSA majors and minors or modify existing majors and minors. Through this system, the LSA

Adding your U-M GMail to Microsoft Outlook

  1. Knowledge Base
  2. Collaboration & Email
  3. Mail Clients
Software: Microsoft Outlook Directions Allowing GMail to communicate with Outlook Before adding the email account to Outlook, we need to turn on Less Secure Apps in the security setting of Gmail

Requesting Locker Large-File Storage

  1. Knowledge Base
  2. Research Computing
  3. Research Technology
. CIFS UMROOT AD Group Name: Use the prefix "lsa-", the faculty/researcher’s uniqname, and the suffix "-locker". ShortCode: Use 192911 for all requests. Check the Billing Authority and

Remotely access your Mac

  1. Knowledge Base
  2. Software Help
  3. macOS
. Make sure that you allow access for any users that will need to access this computer. By default it only allows Administrators to connect, but any user can be added to the access list. Add specific

Changing or resetting WHE passwords

  1. Knowledge Base
  2. Collaboration & Email
  3. Web Hosting
cPanel account for shared administration, or if you have multiple cPanel sites you can link your U-M Google account to all of your sites so that you can login to any of them more easily, Changing your

OPS Application for Procurement

  1. Knowledge Base
  2. Databases, Reporting & Administration
  3. Purchasing & Payment Tools
Summary Procurement includes the business process of how, requesting items through to their delivery, is managed. This allows for an item to be processed and validated for purchase

Discontinuing a Major/Minor from PARF and AEM

  1. Knowledge Base
  2. Collaboration & Email
  3. Web Apps
caching protocol in order to alleviate stress load on the system. This may prevent updates from immediately showing on the Majors and Minors page. If the changes need to display as soon as

Installing ClinicTracker on MARI Computers

  1. Knowledge Base
  2. Software Help
  3. Software Training
ClinicTracker  Using an Ethernet cable connection, have the user log in to the laptop with their uniqname and password. Launch UM VPN, choose "UMVPN - All Traffic" and click on

Configuring a digital camera as a webcam

  1. Knowledge Base
  2. AV and Installed Technology
  3. Video Services
Horizontal Flop only. You should now see a new video device available to use in your video conferencing applications. PC: OBS Setup Guide This setup is possible on PC: Install all the

Asset Ownership & Transfer Policy for Federal Grant Purchases

  1. Knowledge Base
  2. Databases, Reporting & Administration
  3. Asset Management
resigns The computer(s) remains University property LSA Technology Services Desktop Support works with the PI to retrieve all computers and provide an assessment of assets to the department

Decommissioning Android and iOS devices

  1. Knowledge Base
  2. Databases, Reporting & Administration
  3. Asset Management
for a link to directions that will allow someone to remove their Apple ID from the device via the internet without it having to be online. If the device is locked with a passcode and you

Lecture Recording help article index

  1. Knowledge Base
  2. Teaching & Learning
  3. Instructional Tools
Requesting access & setup LSA-supported spaces with Lecture Recording Checklist for recording lectures effectively Requesting Lecture Recording for a class Requesting Lecture Recording for

TeamDynamix

  1. Knowledge Base
  2. Databases, Reporting & Administration
  3. Team Dynamix
 and change to system provide form and basic questions go to our service desk. LSA TS Support Documentation The Getting Started Guide for staff is the base point for all technicians.  The