Resolving Missing Appointment Slots Issue in Google Calendar

Environment

Google Calendar

Issue

The user is unable to see the 'appointment slots' option in Google Calendar. Instead, you may see 'Appointment schedules'.

Resolution

To resolve this issue, follow these steps:

1. Click on the gear icon to access the settings.
2. Scroll through the general settings until you find Appointment schedules.
3. Uncheck the box next to Create appointment schedules instead of appointment slots.

Additional Information

Important: According to Google, the appointment slots feature will be replaced by the appointment schedules feature on July 18, 2024. If you use appointment slots, you will begin to notice banners on March 20 when viewing existing or creating new slots on your calendar. More guidance from ITS on recommended ways to transition your appointment slots to schedules is coming soon.

Need additional information or assistance? Contact the ITS Service Center.