Environment
Canvas
MiVideo Mediaspace
Issue
How to order professional human-generated English captions for media with a musical performance in Canvas and MiVideo Mediaspace.
Media must be uploaded to your My Media in Canvas or Mediaspace to use this service.
Resolution
Viewing Captions in the Kaltura Media Player
Once captions are added to a recording, viewers have the option to enable captions in the media player by clicking the closed captions icon.
Professional Human-generated Musical Performance Captions (English to English)
Kaltura contracts with 3Play to generate professional captions for media with musical performances.
There are two ways to order captions for musical performances:
- With a shortcode
- Disability accommodation through the SSD office
Ordering Professional Captions with a shortcode
This is a premium fee-based service. It is not free. Please complete the MiVideo Captioning, Transcription & Audio Descriptions Request Form.
- Media must be uploaded to your My Media in Canvas or Mediaspace to use this service.
- The source video must be in English.
- Captioning requests produce English caption and transcript files.
- Price is based on turnaround time. See the ordering form for estimated costs.
- Cost is based on the length of the recording rounded up the next minute (not the number of minutes of audio that need transcribed). For example, a recording with a length of 10 minutes and 1 second will be charged for 11 minutes.
- The recording length can be edited down as necessary, see the Utilizing Video Editor article.
- The ITS-MiVideo team will need a shortcode and authorized signer approval to place the order.
- The ITS-MiVideo team will email the requester once the order is completed.
Disability Accommodations through the SSD Office
Professional human-created captions can be ordered on request for disability accommodations through the SSD office. Please complete the MiVideo Captioning, Transcription & Audio Descriptions Request Form. Be sure to check the box for "Does any of your media contain musical performances that need captioned?"
- Media must be uploaded to your My Media in Canvas or Mediaspace to use this service.
- The source video must be in English.
- Captioning requests produce English caption and transcript files.
- The recording length can be edited down as necessary, see the Utilizing Video Editor article.
- Instructor instructions for ordering captions on media with and without musical performances are provided by the SSD office.
Additional Information
For additional questions, please contact the ITS Service Center