MiVideo: Order Musical Performance Captions for Media in Canvas or Mediaspace

Body

Environment

Canvas
MiVideo Mediaspace

Issue

How to order professional human-generated English captions for media with a musical performance in Canvas and MiVideo Mediaspace. 

Media must be uploaded to your My Media in Canvas or Mediaspace to use this service. 

Resolution

Viewing Captions in the Kaltura Media Player

Once captions are added to a recording, viewers have the option to enable captions in the media player by clicking the closed captions icon. 


Professional Human-generated Musical Performance Captions (English)

Kaltura contracts with 3Play to generate professional captions for media with musical performances. See the pricing table for turnaround times and cost.

Order Professional Captions with a shortcode

This is a premium fee-based service. It is not free. Please complete the MiVideo Captioning, Transcription & Audio Descriptions Request Form to order.

  • Media must be uploaded to your My Media in Canvas or Mediaspace to use this service.
  • The source video must be in English.
  • Captioning requests produce English caption and transcript files.
  • Price is based on turnaround time and the length of the recording rounded up the next minute (not the number of minutes of audio that need transcribed). For example, a recording with a length of 10 minutes and 1 second will be charged for 11 minutes. 
  • The recording length can be edited down as necessary, see the Utilizing Video Editor article.
  • The ITS-MiVideo team will need a shortcode and authorized signer approval to place the order.
  • The ITS-MiVideo team will email the requester once the order is completed.

Disability Accommodations through the SSD Office (English)

Professional human-created captions can be ordered on request for disability accommodations through the SSD office. See the Human Generated Captions and Audio Descriptions For SSD Accommodation article for more details.

Resources and Questions

For additional questions, please contact the ITS Service Center

Details

Details

Article ID: 9703
Created
Mon 2/20/23 3:03 PM
Modified
Fri 9/26/25 10:51 AM