MiVideo: Order Language Translation Captions for Media in Canvas or Mediaspace

Environment

Canvas
MiVideo Mediaspace

Issue

How to order professional human-generated or machine-generated language translation captions for media in Canvas and MiVideo Mediaspace. 

Media must be uploaded to your My Media in Canvas or Mediaspace to use this service. 

Resolution

Viewing Language Captions in the Kaltura Media Player

Videos with multiple language captions have a separate captions file for each language. Only one captions file can be selected at a time in the player.

Canvas and Mediaspaces with upgraded players

Captions can be changed in the Kaltura media player by clicking the gear icon in the lower right corner of the player and selecting a captions language.

Mediaspaces with legacy players

Captions can be changed in the Kaltura media player by clicking the closed captions icon in the lower right corner of the player and selecting a captions language.

Example video with Language Captions

What is MiVideo? (French)

Professional Language Translation Captions/Transcript

Kaltura contracts with 3Play to generate professional language translations. This is a premium fee-based service. It is not free. 

• Professional translations can be ordered for most languages. The source language does not have to be English.
• Price is based on translation language, length of recording, and turnaround time (which is best effort; up to 5 business days, however media duration affects actual turnaround time). See the ordering form for estimated costs.

Ordering Professional Language Translation Captions with a shortcode

Professional language translations can be ordered with a shortcode. Please complete the  MiVideo Captioning, Transcription & Audio Description Request Form.

• Media must be uploaded to your My Media in Canvas or Mediaspace to use this service.
• Translation requests produce caption and searchable and interactive transcript files.
• The cost is based on the length of the recording rounded up the next minute (not the number of minutes of audio that need translated). For example, a recording with a length of 10 minutes and 1 second will be charged for 11 minutes.
• The recording length can be edited down as necessary, see the Utilizing Video Editor article.
• The ITS-MiVideo team will need a shortcode and authorized signer approval to place the order.
• The ITS-MiVideo team will email the requester once the order is completed.

Machine Language Translation Captions/Transcript (English Source)

Kaltura contracts with SyncWords to generate machine language translations. This is a premium fee-based service. It is not free. 

• Machine translations can be ordered for most languages.
• High quality English text captions are required for machine translation. 
• Machine-generated English captions can be ordered for English source media, however these captions are not always accurate and will need to be edited for accuracy before ordering translations. See the Order Captions for Media and Edit Captions articles.
• If you don’t have English captions, first order and edit captions in English before ordering the translation.
• Flat rate fee per translation language. See the ordering form for costs.
• Turnaround time is up to one hour.

Ordering Machine-generated Language Translation Captions with a shortcode

Machine-generated language translations can be ordered with a shortcode. Please complete the MiVideo Captioning, Transcription & Audio Description Request Form.

• Media must be uploaded to your My Media in Canvas or Mediaspace to use this service
• Translation requests produce caption and searchable and interactive transcript files.
• The cost is based on the length of the recording rounded up the next minute (not the number of minutes of audio that need translated), for example, a recording with a length of 10 minutes and 1 second will be charged for 11 minutes.
• The recording length can be edited down as necessary, see the Utilizing Video Editor article
• The ITS-MiVideo team will need a shortcode and authorized signer approval to place the order
• The ITS-MiVideo team will email the requester once the order is completed

Additional Information

Closed captions, audio descriptions, extended audio descriptions, and language translation dubbing, are separate services; see related articles.

Resources and Questions

• Check out the new Academic Technology@Michigan website for course planning resources from across U-M
• Visit the Canvas @ Michigan site for faculty including the U-M Instructor Guide with links to additional support resources from across campus
• Check out the Canvas and MiVideo tutorials

For additional questions, please contact the ITS Service Center