Order Language Translation Captions for Media in Canvas or MiVideo MediaSpace

Environment

Canvas
MiVideo MediaSpace

Issue

How to order professional human-generated or machine-generated language translation captions for media in Canvas and MiVideo MediaSpace. 

Media must be uploaded to your My Media in Canvas or Mediaspace to use this service. 

Closed captions and audio descriptions are separate services; see the Order Captions for Media and Audio Descriptions (AD) for Media articles.

Resolution

Viewing Language Captions in the Kaltura Media Player

Once language captions are added to a recording, viewers will have the option to enable and select captions in the media player by clicking the closed captions icon. 

Example video with Language Captions

What is MiVideo? (French)

Professional Language Translation Captions/Transcript

Professional language translations can be ordered with a shortcode. Please complete the  MiVideo Captioning, Transcription & Audio Description Request Form.

  • Professional translations can be ordered for most languages
  • Price is per translation language. See the ordering form for estimated costs
  • Turnaround time is best effort (up to 5 business days; media duration affects actual turnaround time)

Ordering Professional Language Translation Captions

  • Media must be uploaded to your My Media in Canvas or Mediaspace to use this service
  • Translation requests produce caption and searchable and interactive transcript files
  • The cost is based on the length of the recording rounded up the next minute (not the number of minutes of audio that need translated)
    • For example, a recording with a length of 10 minutes and 1 second will be charged for 11 minutes
  • The recording length can be edited down as necessary, see the Utilizing Video Editor article
  • The ITS-MiVideo team will need a shortcode and authorized signer approval to place the order
  • The ITS-MiVideo team will email the requester once the order is completed

Machine Language Translation Captions/Transcript

Machine-generated language translations can be ordered with a shortcode.Please complete the MiVideo Captioning, Transcription & Audio Description Request Form.

  • High quality English text captions are required for machine translation
  • Machine translations can be ordered for most languages
  • Machine-generated English captions can be ordered for English source media, however these captions are not always accurate and will need to be edited for accuracy before ordering translations
  • If you don’t have English captions, first order and edit captions in English before ordering the translation
  • Flat rate fee per translation language. See the ordering form for costs
  • Turnaround time is up to one hour

Ordering Machine-generated Language Translation Captions

  • Media must be uploaded to your My Media in Canvas or Mediaspace to use this service
  • Translation requests produce caption and searchable and interactive transcript files
  • The cost is based on the length of the recording rounded up the next minute (not the number of minutes of audio that need translated)
    • For example, a recording with a length of 10 minutes and 1 second will be charged for 11 minutes
  • The recording length can be edited down as necessary, see the Utilizing Video Editor article
  • The ITS-MiVideo team will need a shortcode and authorized signer approval to place the order
  • The ITS-MiVideo team will email the requester once the order is completed

Additional Information

Details

Article ID: 6712
Created
Mon 11/8/21 4:51 PM
Modified
Thu 11/18/21 11:54 AM