Dropbox: Using File Request

Environment

U-M Dropbox

Issue

How do I use Dropbox File Request to allow collaborators to share files to a specific U-M Dropbox folder?

Resolution

Refer to the Dropbox Help Center to learn more about allowing collaborators to submit files to a folder using Dropbox File Request.

The article includes information on:

  • How to create a file request
    • You have three options to send a File Request:
      • Send the File Request link as an email
      • Copy the File Request link
      • Copy an email address you can send to collaborators to ask them to email their attachments to the link
  • How to edit a file request
  • How to close a file request

Important things to note:

  • The File Request title and description you enter are viewable by anyone who has access to the File Request.
  • In the "Share file request" dialog box, entering an email in the To: field and clicking the Done button will not send the File Request email to recipients. You must click Send for it to send them an email notification.
  • Collaborators who submit files will not be able to view the folder or its contents in Dropbox.
    • Unless they are shared directly on the File Request folder.
  • Collaborators do not need a Dropbox account to submit files.
  • Collaborators are required to provide a name and email address when submitting files to the File Request.
    • The submitted file is labeled with their first and last name in your account. The email address will not appear on the file.
  • You can use existing folders as a destination when creating a File Request.
    • This includes subfolders within Team Folders. However, you can't use the parent-level Team Folder as a destination.
  • You can upload ZIP folders via File Request.
  • There is a file size limit of 250GB for each File Request submission.
    • However, remember that if the File Request is in your individual account (and not a Team Folder), you need to be careful not to exceed your 5TB storage limit.
  • There is no limit to the number of times a specific person can upload files to the same File Request.
    • If it is past the deadline you set on the File Request, they will no longer be able to upload new files to it.
    • If you add or change the password on the File Request, they will no longer be able to upload new files unless you share the new password with them.
    • If you click Close request and close the File Request, they will no longer be able to upload new files until you reopen it.

Additional Information

There is also an option in Dropbox to email a file to a folder that does not require using File Request.

Need additional information or assistance? Contact the ITS Service Center.

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