Using the Email to Dropbox Feature


U-M Dropbox


What is the "Email to Dropbox" feature in Dropbox? How do I use the feature?


The Email to Dropbox feature allows you to create a unique email address which you can then use to forward email attachments directly to your U-M Dropbox account into a private folder called “Email Attachments.” If you want others to view the files in the folder, you can share the "Email Attachments" folder just like any other folder in Dropbox.

To create the Dropbox unique email address:

  1. Go to and log in
  2. Click your icon/initials in the top right corner of your U-M Dropbox homepage and select Settings
  3. Click TURN ON at bottom of the General settings page under Features 
  4. Your unique email address will be created automatically and look similar to the following:
    1. You can generate a new address by clicking GET NEW ADDRESS or click TURN OFF to inactivate your previous address
    2. An email confirmation will be sent the first time you create an address, but you may need to check your email Spam folder
    3. The address can be found in the Features section in your settings at any time

To forward an attachment to Dropbox:

  1. Open your email and find the message with an attachment that you want to forward to Dropbox
  2. Click to forward the message and paste your unique email address in the To: field 
  3. Click Send. The attachment should appear in a Dropbox folder called "Email Attachments"

For additional information on Email to Dropbox, refer to How to use Email to Dropbox.

Important: Anyone can send file attachments to the "Email Attachments" folder in your U-M Dropbox account using your unique email address, so only share the unique address with people you trust. If desired, you can change your unique email address at any time which will inactivate the previous address you shared/used.

You also have the ability to turn off Email to Dropbox for your individual account.

Additional Information

Some tips on using the new feature:

  • File attachments can be no larger than 20 MB per email
  • Check your “Email Attachments” folder regularly, as you will not receive notifications when an attachment has been forwarded
  • The unique email address is not connected to MCommunity
  • You cannot use an MCommunity group to forward email to Dropbox's unique email address as the email attachment will not be delivered to the "Email Attachments" folder
  • You should not use the unique email address to send PHI / HIPAA-regulated data to your account
  • After turning on the feature for the first time, Dropbox will send you a getting started email. However, you may need to check your email's Spam folder to find it


  • This feature is similar to the one from Box, however, it is not as robust or granular as Box's
  • You cannot create a different email address for different folders - there is only one email address for one specific Dropbox folder
  • You may also want to consider using Dropbox File Requests

Need additional information or assistance? Contact the ITS Service Center.


Article ID: 8195
Mon 6/6/22 4:22 PM
Thu 6/16/22 10:37 AM

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