Enroll a Smartphone or Tablet in Duo

Environment

Duo Two-Factor Authentication

Issue

How can I enroll a smartphone or tablet in Duo? (iPhone, iPad, Android, etc.)

Resolution

  1. Download the Duo app to your device from the appropriate store
  2. Go to password.it.umich.edu on another device
    1. Note: you can't do this on the same device you want to enroll because you will need to scan a QR code, and won't be able to do that using the same device
  3. Login with your uniqname and password (if prompted)
  4. Go to "Two-Factor (Duo)" > "Manage Duo Devices"
  5. Go through the Duo prompt
    1. On the next screen, click "Add another device" 
    2. Follow the instructions to add the device of your choice

Additional Information

We recommend having at least two Duo options to help ensure your access in case of unexpected circumstances like lost internet, lost device, etc. 

Detailed instructions are available at http://documentation.its.umich.edu/2fa/enroll-smartphone-or-tablet-duo.

Need additional information or assistance? Contact the ITS Service Center.

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Details

Article ID: 118
Created
Mon 4/20/20 8:02 AM
Modified
Thu 7/14/22 7:37 PM