Install the Duo Mobile App

Environment

University of Michigan, Duo Mobile App

Issue

Instructions for downloading and installing the Duo Mobile app on a mobile device.

Resolution

iOS (iPhone or iPad)

  1. On an iPhone, launch the App Store, or on an iPad, tap iPhone Apps at the top of the screen.
    Note: Your device must be on a Duo-supported version of iOS.
  2. Search for "Duo Mobile."
  3. Tap Get and then Install to download the app.

Android (Smartphone or Tablet)

  1. On your Android smartphone or tablet, launch the Google Play Store app. 
    Notes:
  • Your device must be on a Duo-supported version of Android.
  • To launch the Google Play Store app, you need to have a consumer GMail account associated with your Android device. You cannot use your U-M Google email account with Google Play.
  • If you are prompted to add a credit card, you can dismiss that request.
  1. Search for "Duo Mobile."
  2. Tap Install to install the app.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.

Print Article

Related Articles (2)

Enroll a Device or Phone Number in Duo
This document provides instructions for enrolling your device (smartphone or tablet) or a phone number in Duo so you can use it for two-factor authentication (2FA).
Options for Two-Factor Authentication
This document describes the options available with Duo for two-factor authentication and includes links to enrollment instructions for each option.