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Making a user account an administrator on Mac (Terminal)

  1. Knowledge Base
  2. Software Help
  3. macOS
Summary This article outlines the steps for granting a user admin rights on a Mac using Terminal. This can be useful for setting the privileges before a user has signed in for the first time

Resolving Mac App Store download issues by removing cache folder

  1. Knowledge Base
  2. Software Help
  3. macOS
Summary This article will assist you with resolving download errors from the Mac App Store. Occasionally, Mac App Store downloads fail, and give the following error message: "The product

Embedding MiVideo (Kaltura) videos into an AEM page

  1. Knowledge Base
  2. Collaboration & Email
  3. Web Apps
Summary This article discusses how to embed MiVideo videos within an AEM Page.  Environment MiVideo Adobe Experience Manager   Canvas Directions Directions to embed a MiVideo

Finding old web content

  1. Knowledge Base
  2. Collaboration & Email
  3. Web Hosting
Summary This article discusses how to find old web content from the Internet Archive Wayback Machine. Environment LSA (really any) web sites Directions Have you ever forgotten to grab

Accessing the LSA Gateway

  1. Knowledge Base
  2. Access, Accounts & Passwords
  3. Access Requests
This article discusses problems accessing the LSA Gateway intranet site and how to work around them. Issue Attempting to access the LSA Gateway intranet site provides an LSA-branded 404/Page not

Running graphical software over SSH

  1. Knowledge Base
  2. Software Help
  3. Remote Access Tools
that launches a window with a graphical user interface (GUI). SSH can forward GUI windows to machines remotely using the X Window system (also known as X11). To allow X forwarding to your machine from

Enabling SSH in macOS through Terminal

  1. Knowledge Base
  2. Software Help
  3. macOS
Summary This article will explain how to turn on remote login (SSH) on macOS computers from Terminal and add a user to the remote login group. This also works remotely using Apple Remote Desktop

Setting up your Meeting Owl

  1. Knowledge Base
  2. Hardware Help
  3. Hardware Support & Repairs
Summary This article is for the initial setup with a Meeting Owl.   Environment Meeting Owl, mobile device running Android or iOS, and a computer.  Directions Connect the USB

Getting a shareable link for Kaltura recordings (MiVideos)

  1. Knowledge Base
  2. Teaching & Learning
  3. Instructional Tools
Summary How to get a shareable URL or link to a Kaltura-hosted video. Environment MiVideo, Canvas, Kaltura Directions Please see our website article on how to find the Kaltura

Preventing Keychain from saving passwords

  1. Knowledge Base
  2. Software Help
  3. Specialty Software Purchases & Support
Summary How to prevent Apple Keychain from saving passwords on the Mac OS.  The Keychain utility is used to store account passwords for many services on Mac computers. This article will help

Connecting to LSA file spaces (Mac)

  1. Knowledge Base
  2. Collaboration & Email
  3. Cloud & Online Storage
Summary This article discuss how to connect to LSA file spaces from macOS. Refer to the Linux instructions or the Windows instructions for other operating systems. Departmental shared files and

Restoring an older version of a file from a home or shared drive

  1. Knowledge Base
  2. Collaboration & Email
  3. Cloud & Online Storage
Summary This article outlines the procedure for restoring the previous version of a file. This may be of use when a file is accidentally deleted, or a file was saved over a version that was needed

Using MySQL on WHE

  1. Knowledge Base
  2. Collaboration & Email
  3. Web Hosting
Summary This article discusses using MySQL databases on the LSA Web Hosting Environment (WHE) service that uses cPanel. Environment LSA cPanel environment Directions We have a very

Resetting Wi-Fi preferences in macOS

  1. Knowledge Base
  2. Software Help
  3. macOS
Summary This article will outline the steps to reset Wi-Fi settings in macOS to diagnose or remedy connection issues. Environment macOS Directions It is strongly suggested that you

Installing LDSS3 IRAF tools

  1. Knowledge Base
  2. Software Help
  3. Specialty Software Purchases & Support
Summary Installing the LDSS3 IRAF Tools. Environment macOS RHEL Astronomy iraf27 environment configured for Astronomy department Directions This article assumes you have the