Environment
U-M Zoom, Zoom Workplace desktop app, Windows computers
Issue
The Zoom Workplace desktop app won't uninstall on my Windows computer. How do I uninstall it?
Resolution
If you are having trouble uninstalling the Zoom desktop app, you should download and run the CleanZoom tool (developed by Zoom). Refer to Zoom Support for full instructions on using the tool. After the tool is run and the app is uninstalled successfully, you can then reinstall the app if desired.
Additional Information
Sometimes, the uninstall feature in your Windows settings or the Control Panel is broken, which is why it is not uninstalling.
Need additional information or assistance? Contact the ITS Service Center.