CAEN is the information technology (IT) services department for Michigan Engineering. We offer IT services to support the College’s educational, research, and administrative needs. These services are provided to U-M students, faculty, and staff with roles in the College, and a focus on the specific needs and requirements of teaching and research in Engineering disciplines.

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Services (35)

CoE-CAEN Access

CAEN provides the Michigan Engineering community with access to a particular set of computing resources designated for instructional or course-related use.

CoE-CAEN Access Storage

Eligible students, faculty, and staff are provided online file storage to support their use of CAEN’s desktop computing environments, also known as a "CAEN Home Directory."

CoE-CAEN AI Support

Support inquiries about Artificial Intelligence (AI) tools at the College of Engineering.

CoE-CAEN AirParrot Licensing

CAEN offers licenses to College of Engineering faculty instructors for a utility called AirParrot, which allows those using a Windows-based device to wirelessly connect to the Apple TVs in Engineering classrooms in order to display content on the screen(s).

CoE-CAEN Camtasia Licensing

CAEN has a site license that provides educational use of Camtasia to interested U-M faculty, whose administrative home is within Michigan Engineering.

CoE-CAEN Classroom & Instructional Technology

CAEN provides consistent and reliable technology in Michigan Engineering classrooms to enhance teaching and learning for instructors and students. This technology generally offers a self-service orientation, facilitated by easy-to-use, in-room control systems and pre-configured setups.

CoE-CAEN CLSE for Linux

This version of the CAEN Lab Software Environment (CLSE) is deployed using Red Hat Enterprise Linux, and provides an environment to run the licensed software offered by CAEN.

CoE-CAEN CLSE for Windows

This version of the CAEN Lab Software Environment (CLSE) uses Microsoft Windows, which is optimized for launching CAEN-licensed applications via the AppsAnywhere software-on-demand service.

CoE-CAEN CLSE Request for Software Access

Depending on an application’s licensing terms and one’s role at the University of Michigan, individuals may not be able to access certain software in the CAEN Lab Software Environment (CLSE). Those who would not otherwise be eligible to these licenses by default may request access below.

CoE-CAEN Conference Room Support

Support for technology resources provided by CAEN in Michigan Engineering conference rooms.

CoE-CAEN Course Software Requests

CAEN is available to assist Michigan Engineering faculty interested in exploring how software can be integrated into courses. CAEN staff work with faculty to research various software sources, find solutions that address course needs, and oversee installation and implementation into the CAEN Lab Software Environment (CLSE).

CoE-CAEN Departmental Web Applications

Several web-based applications exist to help faculty, staff, and students in Michigan Engineering departments gain deeper insight into University data, and use it in ways that improve day-to-day productivity.

CoE-CAEN Engineering Base Desktop (EBD)

The Engineering Base Desktop (EBD) is CAEN's fully-configured Windows software environment designed to support the administrative and productivity needs of Michigan Engineering departments.

CoE-CAEN GitHub Copilot

Access requests and additional support for College of Engineering users of the U-M GitHub Copilot service.

CoE-CAEN Help Desk

The CAEN Help Desk is Michigan Engineering’s main computing and IT support contact. Consultants are available to answer your questions about accessing CAEN computer labs, classroom technology, software, and other Engineering computing services.

CoE-CAEN Information Security

For Michigan Engineering faculty, researchers, and information technology professionals to find information and resources to address the IT security needs within their departments.

CoE-CAEN Lab Operations

CAEN computer labs are collaborative areas in Michigan Engineering spaces where students conduct Engineering course-related, instructional work on desktop computers operated by CAEN.

CoE-CAEN Lab Reservations

Limited reservations by Michigan Engineering faculty are allowed in a subset of designated CAEN computer labs in order to accommodate course-related instructional use.

CoE-CAEN Lab Software Environment (CLSE)

The CAEN Lab Software Environment (CLSE) is the desktop computing experience for students using CAEN computers. It is available for Microsoft Windows and Red Hat Enterprise Linux, and is designed to enable ease of use and enhance productivity for Michigan Engineering students performing course work and academic research.

CoE-CAEN Lecture Recording Service

CAEN’s Lecture Recording Service is the most automated and easy-to-use option for making recordings in a classroom. All Michigan Engineering centrally-scheduled classrooms have built-in cameras and microphones for recording the instructor, as well as systems to capture the image being shown on the projector.

CoE-CAEN Linux Remote Login Service

The CAEN Linux Remote Login Service allows eligible individuals at the Michigan Engineering to remotely access the CAEN Lab Software Environment (CLSE) for Linux.

CoE-CAEN Moderated Email List Services

CAEN moderates the Michigan Engineering email lists to satisfy the need for the University community to reach faculty and staff. Departments may also request similar lists to be used with CAEN’s moderated email service.

CoE-CAEN Network Operations

CAEN provides support for network connectivity in Michigan Engineering buildings, including wireless (Wi-Fi) and wired networks.

CoE-CAEN Office

Submit requests to the CAEN Administrative Office.

CoE-CAEN Passwordstate

Support for requests and problem reports related to the U-M Passwordstate service available at Michigan Engineering.

CoE-CAEN PC Operations

Support for the physical computer hardware located in CAEN-managed computer labs.

CoE-CAEN Performance Review System

Michigan Engineering supervisors use the Performance Review System to create, update, and manage the performance reviews of their employees.

CoE-CAEN Poll Everywhere Licensing

CAEN is offering licenses for Poll Everywhere, a polling application that integrates with popular presentation software titles and multiple meeting apps such as PowerPoint, Google Slides, and Apple Keynote.

CoE-CAEN Research Computing

Michigan Engineering and CAEN both encourage and support the use of U-M high performance computing resources in academic research and teaching.

CoE-CAEN Salesforce

The Salesforce project aims to improve the College's engagement with Michigan Engineering alumni.

CoE-CAEN Software Support

The software deployed with the CAEN Lab Software Environment (CLSE) includes a large set of engineering-specific applications covering a wide range of disciplines, as well as software for general productivity.

CoE-CAEN Teaching Tools for Instructors

CAEN supports a number of popular hardware and software tools and services used by Michigan Engineering instructors in their teaching.

CoE-CAEN Web Publishing Service

CAEN offers a Web Publishing Service to Michigan Engineering administrative units, academic departments, research labs and centers, and faculty using WordPress for managing content.

CoE-CAEN Web Support

CAEN provides general support and consulting services on web solutions for Michigan Engineering departments.

CoE-CAEN Windows Remote Desktop Service

The Windows Remote Desktop Service allows eligible individuals at Michigan Engineering to remotely access the CAEN Lab Software Environment (CLSE) for Windows.