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The CAEN Help Desk is the College of Engineering’s main computing and IT support contact. Consultants are available to answer your questions about accessing CAEN computer labs, software, and other Engineering computing services.

IT support for the Aerospace Engineering department.

Tech support for the Aerospace Engineering department.

CAEN provides the Michigan Engineering community with access to a particular set of computing resources designated for instructional or course-related use.

Eligible students, faculty, and staff are provided online file storage to support their use of CAEN’s desktop computing environments, also known as a "Windows Home Directory."

CAEN provides consistent and reliable technology in College of Engineering classrooms to enhance teaching and learning for instructors and students. This technology generally offers a self-service orientation, facilitated by easy-to-use, in-room control systems and pre-configured setups.

This version of the CAEN Lab Software Environment (CLSE) is deployed using Red Hat Enterprise Linux, and provides an environment to run the licensed software offered by CAEN.

This version of the CAEN Lab Software Environment (CLSE) uses Microsoft Windows, which is optimized for launching CAEN-licensed applications via the AppsAnywhere software-on-demand service.

Depending on an application’s licensing terms and one’s role at the University of Michigan, individuals may not be able to access certain software in the CAEN Lab Software Environment (CLSE). Those who would not otherwise be granted access to the instructional or research licenses of software may request access.

CAEN is available to assist College of Engineering faculty interested in exploring how software can be integrated into courses. CAEN staff work with faculty to research various software sources, find solutions that address course needs, and oversee installation and implementation into the CAEN Lab Software Environment (CLSE).

Several web-based applications exist to help faculty, staff, and students in College of Engineering departments gain deeper insight into University data, and use it in ways that improve day-to-day productivity.

The Engineering Base Desktop (EBD) is CAEN's fully-configured Windows software environment designed to support the administrative and productivity needs of College of Engineering departments.

For College of Engineering faculty, researchers, and information technology professionals to find information and resources to address the IT security needs within their departments.

CAEN computer labs are collaborative areas in College of Engineering spaces where students conduct Engineering course-related, instructional work on desktop computers operated by CAEN.

Limited reservations by College of Engineering faculty are allowed in a subset of designated CAEN computer labs in order to accommodate course-related instructional use.