Popular Services

Departmental IT support for Biomedical Engineering.


CAEN provides the Michigan Engineering community with access to a particular set of computing resources designated for instructional or course-related use.


This version of the CAEN Lab Software Environment (CLSE) is deployed using Red Hat Enterprise Linux, and provides an environment to run the licensed software offered by CAEN.


The software deployed with the CAEN Lab Software Environment (CLSE) includes a large set of engineering-specific applications covering a wide range of disciplines, as well as software for general productivity.


The Engineering Base Desktop (EBD) is CAEN's fully-configured Windows software environment designed to support the administrative and productivity needs of Michigan Engineering departments.


The Windows Remote Desktop Service allows eligible individuals at Michigan Engineering to remotely access the CAEN Lab Software Environment (CLSE) for Windows.


Depending on an application’s licensing terms and one’s role at the University of Michigan, individuals may not be able to access certain software in the CAEN Lab Software Environment (CLSE). Those who would not otherwise be eligible to these licenses by default may request access below.


CAEN provides support for network connectivity in Michigan Engineering buildings, including wireless (Wi-Fi) and wired networks.


Support inquiries about Artificial Intelligence (AI) tools at the College of Engineering.


Web-related services provided by the Michigan Engineering Office of Communications & Marketing (C&M).


IT support for CAEN-supported units based in the North Campus Research Complex.


Eligible students, faculty, and staff are provided online file storage to support their use of CAEN’s desktop computing environments, also known as a "CAEN Home Directory."


IT support for the University of Michigan Transportation Research Institute.


IT support for the departments and units that fall under Michigan Engineering Administration and the Dean's Office.


Facilities requests for the Facilities Management Office.


CAEN is available to assist Michigan Engineering faculty interested in exploring how software can be integrated into courses. CAEN staff work with faculty to research various software sources, find solutions that address course needs, and oversee installation and implementation into the CAEN Lab Software Environment (CLSE).


Several web-based applications exist to help faculty, staff, and students in Michigan Engineering departments gain deeper insight into University data, and use it in ways that improve day-to-day productivity.


CAEN provides consistent and reliable technology in Michigan Engineering classrooms to enhance teaching and learning for instructors and students. This technology generally offers a self-service orientation, facilitated by easy-to-use, in-room control systems and pre-configured setups.


IT support for the Industrial and Operations Engineering department.


CAEN’s Lecture Recording Service is the most automated and easy-to-use option for making recordings in a classroom. All Michigan Engineering centrally-scheduled classrooms have built-in cameras and microphones for recording the instructor, as well as systems to capture the image being shown on the projector.


Technical support for the Aerospace Engineering department.


IT support for the Naval Architecture and Marine Engineering department.


CAEN offers licenses to College of Engineering faculty instructors for a utility called AirParrot, which allows those using a Windows-based device to wirelessly connect to the Apple TVs in Engineering classrooms in order to display content on the screen(s).


IT support for the Aerospace Engineering department.


The CAEN Linux Remote Login Service allows eligible individuals at the Michigan Engineering to remotely access the CAEN Lab Software Environment (CLSE) for Linux.