Popular Services

CAEN’s Lecture Recording Service is the most automated and easy-to-use option for making recordings in a classroom. All Michigan Engineering centrally-scheduled classrooms have built-in cameras and microphones for recording the instructor, as well as systems to capture the image being shown on the projector.


Departmental IT support for Biomedical Engineering.


The CAEN Help Desk is Michigan Engineering’s main computing and IT support contact. Consultants are available to answer your questions about accessing CAEN computer labs, classroom technology, software, and other Engineering computing services.


This version of the CAEN Lab Software Environment (CLSE) is deployed using Red Hat Enterprise Linux, and provides an environment to run the licensed software offered by CAEN.


The Engineering Base Desktop (EBD) is CAEN's fully-configured Windows software environment designed to support the administrative and productivity needs of Michigan Engineering departments.


RPM-Research Administration provides comprehensive, personalized support to Michigan Engineering researchers and staff throughout the life cycle of externally funded research and serves as a liaison between Engineering Departments and The Office of the Associate Dean for Research (ADR).


Departmental IT support for Civil and Environmental Engineering.


For Michigan Engineering faculty, researchers, and information technology professionals to find information and resources to address the IT security needs within their departments.


The Windows Remote Desktop Service allows eligible individuals at Michigan Engineering to remotely access the CAEN Lab Software Environment (CLSE) for Windows.


IT support for the Industrial and Operations Engineering department.


Michigan Engineering supervisors use the Performance Review System to create, update, and manage the performance reviews of their employees.


CAEN provides consistent and reliable technology in Michigan Engineering classrooms to enhance teaching and learning for instructors and students. This technology generally offers a self-service orientation, facilitated by easy-to-use, in-room control systems and pre-configured setups.


Depending on an application’s licensing terms and one’s role at the University of Michigan, individuals may not be able to access certain software in the CAEN Lab Software Environment (CLSE). Those who would not otherwise be eligible to these licenses by default may request access below.


CAEN offers a Web Publishing Service to Michigan Engineering administrative units, academic departments, research labs and centers, and faculty using WordPress for managing content.


Support for the physical computer hardware located in CAEN-managed computer labs.


Departmental IT support for Chemical Engineering.


Facilities support for Electrical and Computer Engineering.


Departmental IT support for Materials Science and Engineering.


CAEN offers licenses to College of Engineering faculty instructors for a utility called AirParrot, which allows those using a Windows-based device to wirelessly connect to the Apple TVs in Engineering classrooms in order to display content on the screen(s).


Requests for the College of Engineering Facilities Management Office:

- Facility management of instructional and public spaces in all CoE buildings
- Facility management of select buildings
- Safety compliance and coordination
- Construction and renovation coordination
- Space management
- Energy management


Grammarly licenses are available for faculty and staff at the College of Engineering.


CAEN has a site license that provides educational use of Camtasia to interested U-M faculty, whose administrative home is within Michigan Engineering.


Instructor requests for access to the Peerceptiv peer-to-peer feedback learning tool.


The CAEN Linux Remote Login Service allows eligible individuals at the Michigan Engineering to remotely access the CAEN Lab Software Environment (CLSE) for Linux.


IT support for the Aerospace Engineering department.