Popular Services

Departmental IT support for Biomedical Engineering.


CAEN has a site license that provides educational use of Camtasia to interested U-M faculty, whose administrative home is within Michigan Engineering.


CAEN’s Lecture Recording Service is the most automated and easy-to-use option for making recordings in a classroom. All Michigan Engineering centrally-scheduled classrooms have built-in cameras and microphones for recording the instructor, as well as systems to capture the image being shown on the projector.


Depending on an application’s licensing terms and one’s role at the University of Michigan, individuals may not be able to access certain software in the CAEN Lab Software Environment (CLSE). Those who would not otherwise be eligible to these licenses by default may request access below.


This version of the CAEN Lab Software Environment (CLSE) is deployed using Red Hat Enterprise Linux, and provides an environment to run the licensed software offered by CAEN.


IT support for the Aerospace Engineering department.


Departmental IT support for Civil and Environmental Engineering.


Grammarly licenses are available for faculty and staff at the College of Engineering.


The CAEN Lab Software Environment (CLSE) is the desktop computing experience for students using CAEN computers. It is available for Microsoft Windows and Red Hat Enterprise Linux, and is designed to enable ease of use and enhance productivity for Michigan Engineering students performing course work and academic research.


For Michigan Engineering faculty, researchers, and information technology professionals to find information and resources to address the IT security needs within their departments.


Facilities support for Electrical and Computer Engineering.


Support for technology resources provided by CAEN in Michigan Engineering conference rooms.


The Engineering Base Desktop (EBD) is CAEN's fully-configured Windows software environment designed to support the administrative and productivity needs of Michigan Engineering departments.


CAEN provides the Michigan Engineering community with access to a particular set of computing resources designated for instructional or course-related use.


The CAEN Help Desk is Michigan Engineering’s main computing and IT support contact. Consultants are available to answer your questions about accessing CAEN computer labs, classroom technology, software, and other Engineering computing services.


Michigan Engineering supervisors use the Performance Review System to create, update, and manage the performance reviews of their employees.


CAEN moderates the Michigan Engineering email lists to satisfy the need for the University community to reach faculty and staff. Departments may also request similar lists to be used with CAEN’s moderated email service.


CAEN computer labs are collaborative areas in Michigan Engineering spaces where students conduct Engineering course-related, instructional work on desktop computers operated by CAEN.


OPE Online Professional Education


Support for requests and problem reports related to the U-M Passwordstate service available at Michigan Engineering.


Limited reservations by Michigan Engineering faculty are allowed in a subset of designated CAEN computer labs in order to accommodate course-related instructional use.


CAEN offers licenses to College of Engineering faculty instructors for a utility called AirParrot, which allows those using a Windows-based device to wirelessly connect to the Apple TVs in Engineering classrooms in order to display content on the screen(s).


Student support for Nexus.


IT support for CAEN-supported units based in the North Campus Research Complex.


Access requests and additional support for College of Engineering users of the U-M GitHub Copilot service.