Popular Services

Departmental IT support for Biomedical Engineering.


The Engineering Base Desktop (EBD) is CAEN's fully-configured Windows software environment designed to support the administrative and productivity needs of Michigan Engineering departments.


Support inquiries about Artificial Intelligence (AI) tools at the College of Engineering.


Depending on an application’s licensing terms and one’s role at the University of Michigan, individuals may not be able to access certain software in the CAEN Lab Software Environment (CLSE). Those who would not otherwise be eligible to these licenses by default may request access below.


CAEN has a site license that provides educational use of Camtasia to interested U-M faculty, whose administrative home is within Michigan Engineering.


The CAEN Linux Remote Login Service allows eligible individuals at the Michigan Engineering to remotely access the CAEN Lab Software Environment (CLSE) for Linux.


This version of the CAEN Lab Software Environment (CLSE) is deployed using Red Hat Enterprise Linux, and provides an environment to run the licensed software offered by CAEN.


The Windows Remote Desktop Service allows eligible individuals at Michigan Engineering to remotely access the CAEN Lab Software Environment (CLSE) for Windows.


CAEN is offering licenses for Poll Everywhere, a polling application that integrates with popular presentation software titles and multiple meeting apps such as PowerPoint, Google Slides, and Apple Keynote.


The software deployed with the CAEN Lab Software Environment (CLSE) includes a large set of engineering-specific applications covering a wide range of disciplines, as well as software for general productivity.


CAEN offers licenses to College of Engineering faculty instructors for a utility called AirParrot, which allows those using a Windows-based device to wirelessly connect to the Apple TVs in Engineering classrooms in order to display content on the screen(s).


Departmental IT support for Chemical Engineering.


Eligible students, faculty, and staff are provided online file storage to support their use of CAEN’s desktop computing environments, also known as a "CAEN Home Directory."


CAEN computer labs are collaborative areas in Michigan Engineering spaces where students conduct Engineering course-related, instructional work on desktop computers operated by CAEN.


IT support for the University of Michigan Battery Lab.


CAEN provides the Michigan Engineering community with access to a particular set of computing resources designated for instructional or course-related use.


CAEN is available to assist Michigan Engineering faculty interested in exploring how software can be integrated into courses. CAEN staff work with faculty to research various software sources, find solutions that address course needs, and oversee installation and implementation into the CAEN Lab Software Environment (CLSE).


CAEN provides consistent and reliable technology in Michigan Engineering classrooms to enhance teaching and learning for instructors and students. This technology generally offers a self-service orientation, facilitated by easy-to-use, in-room control systems and pre-configured setups.


CAEN’s Lecture Recording Service is the most automated and easy-to-use option for making recordings in a classroom. All Michigan Engineering centrally-scheduled classrooms have built-in cameras and microphones for recording the instructor, as well as systems to capture the image being shown on the projector.


The CAEN Help Desk is Michigan Engineering’s main computing and IT support contact. Consultants are available to answer your questions about accessing CAEN computer labs, classroom technology, software, and other Engineering computing services.


Support for requests and problem reports related to the U-M Passwordstate service available at Michigan Engineering.


Desktop support for Nexus and ISD.


Web-related services provided by the Michigan Engineering Office of Communications & Marketing (C&M).


Departmental IT support for Nuclear Engineering and Radialogical Sciences.