Popular Services
The CAEN Help Desk is Michigan Engineering’s main computing and IT support contact. Consultants are available to answer your questions about accessing CAEN computer labs, classroom technology, software, and other Engineering computing services.
Access requests and additional support for College of Engineering users of the U-M GitHub Copilot service.
The Engineering Base Desktop (EBD) is CAEN's fully-configured Windows software environment designed to support the administrative and productivity needs of Michigan Engineering departments.
CAEN’s Lecture Recording Service is the most automated and easy-to-use option for making recordings in a classroom. All Michigan Engineering centrally-scheduled classrooms have built-in cameras and microphones for recording the instructor, as well as systems to capture the image being shown on the projector.
CAEN offers a Web Publishing Service to Michigan Engineering administrative units, academic departments, research labs and centers, and faculty using WordPress for managing content.
The software deployed with the CAEN Lab Software Environment (CLSE) includes a large set of engineering-specific applications covering a wide range of disciplines, as well as software for general productivity.
CAEN moderates the Michigan Engineering email lists to satisfy the need for the University community to reach faculty and staff. Departments may also request similar lists to be used with CAEN’s moderated email service.
Michigan Engineering supervisors use the Performance Review System to create, update, and manage the performance reviews of their employees.
Departmental IT support for Nuclear Engineering and Radialogical Sciences.
Support inquiries about Artificial Intelligence (AI) tools at the College of Engineering.
Eligible students, faculty, and staff are provided online file storage to support their use of CAEN’s desktop computing environments, also known as a "CAEN Home Directory."
CAEN offers licenses to College of Engineering faculty instructors for a utility called AirParrot, which allows those using a Windows-based device to wirelessly connect to the Apple TVs in Engineering classrooms in order to display content on the screen(s).
This version of the CAEN Lab Software Environment (CLSE) uses Microsoft Windows, which is optimized for launching CAEN-licensed applications via the AppsAnywhere software-on-demand service.
IT support for the departments and units that fall under Michigan Engineering Administration and the Dean's Office.
IT support for the Naval Architecture and Marine Engineering department.
IT support for CAEN-supported units based in the North Campus Research Complex.
CAEN provides consistent and reliable technology in Michigan Engineering classrooms to enhance teaching and learning for instructors and students. This technology generally offers a self-service orientation, facilitated by easy-to-use, in-room control systems and pre-configured setups.
The CAEN Lab Software Environment (CLSE) is the desktop computing experience for students using CAEN computers. It is available for Microsoft Windows and Red Hat Enterprise Linux, and is designed to enable ease of use and enhance productivity for Michigan Engineering students performing course work and academic research.
IT support for the Industrial and Operations Engineering department.