Popular Services
RPM-Research Administration provides comprehensive, personalized support to Michigan Engineering researchers and staff throughout the life cycle of externally funded research and serves as a liaison between Engineering Departments and The Office of the Associate Dean for Research (ADR).
Technical support for the Aerospace Engineering department.
The CAEN Help Desk is Michigan Engineering’s main computing and IT support contact. Consultants are available to answer your questions about accessing CAEN computer labs, classroom technology, software, and other Engineering computing services.
Depending on an application’s licensing terms and one’s role at the University of Michigan, individuals may not be able to access certain software in the CAEN Lab Software Environment (CLSE). Those who would not otherwise be eligible to these licenses by default may request access below.
For Michigan Engineering faculty, researchers, and information technology professionals to find information and resources to address the IT security needs within their departments.
CAEN is offering licenses for Poll Everywhere, a polling application that integrates with popular presentation software titles and multiple meeting apps such as PowerPoint, Google Slides, and Apple Keynote.
One of ESG's core responsibilities is supporting student organizations and student-led initiatives within the College of Engineering. Each semester, ESG allocates funding to help organizations host events, purchase supplies, support professional development opportunities, and create meaningful experiences for engineering students.
Access requests and additional support for College of Engineering users of the U-M GitHub Copilot service.
CAEN’s Lecture Recording Service is the most automated and easy-to-use option for making recordings in a classroom. All Michigan Engineering centrally-scheduled classrooms have built-in cameras and microphones for recording the instructor, as well as systems to capture the image being shown on the projector.
The Engineering Testing Facility (ETF) is designed to help faculty implement frequent, lower-stakes assessments with less administrative burden. This approach can help reduce test anxiety and promote deeper learning while also fostering academic integrity.
IT support for the departments and units that fall under Michigan Engineering Administration and the Dean's Office.
IT support for the University of Michigan Transportation Research Institute.
CAEN computer labs are collaborative areas in Michigan Engineering spaces where students conduct Engineering course-related, instructional work on desktop computers operated by CAEN.
The Engineering Base Desktop (EBD) is CAEN's fully-configured Windows software environment designed to support the administrative and productivity needs of Michigan Engineering departments.
Michigan Engineering supervisors use the Performance Review System to create, update, and manage the performance reviews of their employees.
Limited reservations by Michigan Engineering faculty are allowed in a subset of designated CAEN computer labs in order to accommodate course-related instructional use.
IT support for the Industrial and Operations Engineering department.
Departmental IT support for Electrical Engineering and Computer Science.
The Windows Remote Desktop Service allows eligible individuals at Michigan Engineering to remotely access the CAEN Lab Software Environment (CLSE) for Windows.
CAEN moderates the Michigan Engineering email lists to satisfy the need for the University community to reach faculty and staff. Departments may also request similar lists to be used with CAEN’s moderated email service.
CAEN offers licenses to College of Engineering faculty instructors for a utility called AirParrot, which allows those using a Windows-based device to wirelessly connect to the Apple TVs in Engineering classrooms in order to display content on the screen(s).