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IT Support for Michigan Engineering Online & Professional Education.
RPM-Research Administration provides comprehensive, personalized support to Michigan Engineering researchers and staff throughout the life cycle of externally funded research and serves as a liaison between Engineering Departments and The Office of the Associate Dean for Research (ADR).
Support inquiries about Artificial Intelligence (AI) tools at the College of Engineering.
Content Migration Support for CAEN Web Publishing sites requires specific information about your website and its content. Please complete the questions below as accurately as possible to help us evaluate your needs. After the form is submitted, a CAEN consultant will contact you with details about next steps.
Requests for the College of Engineering Facilities Management Office:
- Facility management of instructional and public spaces in all CoE buildings
- Facility management of select buildings
- Safety compliance and coordination
- Construction and renovation coordination
- Space management
- Energy management
Technical support for the Aerospace Engineering department.
CAEN provides general support and consulting services on web solutions for Michigan Engineering departments.
AV equipment event support for the Civil & Environmental Engineering department.
CAEN is available to assist Michigan Engineering faculty interested in exploring how software can be integrated into courses. CAEN staff work with faculty to research various software sources, find solutions that address course needs, and oversee installation and implementation into the CAEN Lab Software Environment (CLSE).
CAEN provides the Michigan Engineering community with access to a particular set of computing resources designated for instructional or course-related use.
CAEN supports a number of popular hardware and software tools and services used by Michigan Engineering instructors in their teaching.
The software deployed with the CAEN Lab Software Environment (CLSE) includes a large set of engineering-specific applications covering a wide range of disciplines, as well as software for general productivity.
This version of the CAEN Lab Software Environment (CLSE) uses Microsoft Windows, which is optimized for launching CAEN-licensed applications via the AppsAnywhere software-on-demand service.
Support for requests and problem reports related to the U-M Passwordstate service available at Michigan Engineering.
Depending on an application’s licensing terms and one’s role at the University of Michigan, individuals may not be able to access certain software in the CAEN Lab Software Environment (CLSE). Those who would not otherwise be eligible to these licenses by default may request access below.
CAEN offers a Web Publishing Service to Michigan Engineering administrative units, academic departments, research labs and centers, and faculty using WordPress for managing content.
For Michigan Engineering faculty, researchers, and information technology professionals to find information and resources to address the IT security needs within their departments.
The Windows Remote Desktop Service allows eligible individuals at Michigan Engineering to remotely access the CAEN Lab Software Environment (CLSE) for Windows.
CAEN moderates the Michigan Engineering email lists to satisfy the need for the University community to reach faculty and staff. Departments may also request similar lists to be used with CAEN’s moderated email service.
CAEN provides consistent and reliable technology in Michigan Engineering classrooms to enhance teaching and learning for instructors and students. This technology generally offers a self-service orientation, facilitated by easy-to-use, in-room control systems and pre-configured setups.
CAEN offers licenses to College of Engineering faculty instructors for a utility called AirParrot, which allows those using a Windows-based device to wirelessly connect to the Apple TVs in Engineering classrooms in order to display content on the screen(s).
CAEN’s Lecture Recording Service is the most automated and easy-to-use option for making recordings in a classroom. All Michigan Engineering centrally-scheduled classrooms have built-in cameras and microphones for recording the instructor, as well as systems to capture the image being shown on the projector.