LSA-TS-Infrastructure

Foundational services that support the operation and management of the enterprise IT environment. Includes data center services, database management, network and connectivity management, and server and storage management.

Services (6)

LSA-TS-BusinessContinuity-and-DisasterRecovery

Business continuity consulting and planning, as well as disaster recovery planning, including disaster recovery exercises and execution.

LSA-TS-Database-Management

Hosting and administration of databases, physical and virtual.

LSA-TS-DataCenterServices

Strategy, planning, architecture, and operation of physical and virtual data centers, including on-premises, remote, and cloud-based data centers.

LSA-TS-Monitoring-and-AlertManagement

Monitoring of IT services, including the underpinning technologies.

LSA-TS-Network-and-ConnectivityManagement

The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC).

LSA-TS-Server-and-StorageManagement

Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.