My Recently Visited Services

Identity and access management, including accounts, authentication, access, and role-based provisioning.


Distribution, installation, and troubleshooting of software and licenses via media, online methods, and license servers. Includes both cloud-based and desktop software.


Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.


Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance when offered as a service.


Administration and management of systems that provide access to local and remote information in support of teaching, learning, and research. Includes acquisitions, catalog, circulation, a public user interface, discovery tools, and infrastructure services specific to library systems.


Software package management, research software development, research software optimization or troubleshooting, workflow engineering, containers and cloud computing, securing access to software, and software associated with physical specimens.


Support of room and facility systems, including event management, mapping, building security, safety and risk management.


Security assessment, education, and awareness of campus security requirements, policies, and guidelines. Includes contract reviews and risk assessments.


Support of the data life cycle, including data creation; discovery and collection; analysis and visualization; storage, backup, and transfer; and research data policy compliance.


Electronic message, information sharing, productivity, and integrated collaboration suites used to facilitate interactions between individuals and work groups as they create, share, and exchange information. Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms used strictly for collaboration.


Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.


Project portfolio management and related project management services.


Administration and maintenance of faculty administration, review, and promotion and tenure systems.


Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.


Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.


The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC).


Recording, storing, editing, and publishing lectures.


Recording and tracking lab experiments, equipment, and specimens.


Includes design and maintenance of the capabilities, tools, and service points needed to deliver IT services or provide end-user support. Includes software/infrastructure in support of service desks, call centers, and online support delivery. Might include concierge support or special event service delivery.


Offerings relating to institutional policy or compliance guidelines and requirements. Includes support for audit processes.


Administration and management of financial services, procurement, travel, budget, vendor relations, and equipment purchasing systems.


Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.


Computing and storage resources that support research that uses specialized or highly intensive computation, storage, bandwidth, or graphics. Includes advanced or specialized applications, such as plotting, visualization, modeling, rendering, animation, graphics programming, and image manipulation.


Monitoring of IT services, including the underpinning technologies.