My Recently Visited Services
Support of the data life cycle, including data creation; discovery and collection; analysis and visualization; storage, backup, and transfer; and research data policy compliance.
Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.
Software package management, research software development, research software optimization or troubleshooting, workflow engineering, containers and cloud computing, securing access to software, and software associated with physical specimens.
Strategy, planning, architecture, and operation of physical and virtual data centers, including on-premises, remote, and cloud-based data centers.
Electronic message, information sharing, productivity, and integrated collaboration suites used to facilitate interactions between individuals and work groups as they create, share, and exchange information. Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms used strictly for collaboration.
Offerings relating to institutional policy or compliance guidelines and requirements. Includes support for audit processes.
The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC).
Ensuring that faculty and other course creators have the knowledge and assistance they need to optimize their effectiveness in using teaching and learning technologies, including e-text development and online course development.
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Support of room and facility systems, including event management, mapping, building security, safety and risk management.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.
Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.
Administration and management of financial services, procurement, travel, budget, vendor relations, and equipment purchasing systems.
Identity and access management, including accounts, authentication, access, and role-based provisioning.
Business continuity consulting and planning, as well as disaster recovery planning, including disaster recovery exercises and execution.
Recording and tracking lab experiments, equipment, and specimens.
Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.
Distribution, installation, and troubleshooting of software and licenses via media, online methods, and license servers. Includes both cloud-based and desktop software.
Broadcasting, live streaming, video recording and media production. This area includes audiovisual-related event support.
Monitoring of IT services, including the underpinning technologies.
Administration and maintenance of faculty administration, review, and promotion and tenure systems.
Includes design and maintenance of the capabilities, tools, and service points needed to deliver IT services or provide end-user support. Includes software/infrastructure in support of service desks, call centers, and online support delivery. Might include concierge support or special event service delivery.
Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.