My Recently Visited Services

Hosting and administration of databases, physical and virtual.

Ensuring that faculty and other course creators have the knowledge and assistance they need to optimize their effectiveness in using teaching and learning technologies, including e-text development and online course development.

Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.

Identity and access management, including accounts, authentication, access, and role-based provisioning.

Enterprise-level strategy and planning.

The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC).

Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.

Includes design and maintenance of the capabilities, tools, and service points needed to deliver IT services or provide end-user support. Includes software/infrastructure in support of service desks, call centers, and online support delivery. Might include concierge support or special event service delivery.

Project portfolio management and related project management services.

Administration and maintenance of faculty administration, review, and promotion and tenure systems.

Offerings relating to institutional policy or compliance guidelines and requirements. Includes support for audit processes.

Recording and tracking lab experiments, equipment, and specimens.

Administration and management of systems that provide access to local and remote information in support of teaching, learning, and research. Includes acquisitions, catalog, circulation, a public user interface, discovery tools, and infrastructure services specific to library systems.

Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.

Broadcasting, live streaming, video recording and media production. This area includes audiovisual-related event support.

Support of the data life cycle, including data creation; discovery and collection; analysis and visualization; storage, backup, and transfer; and research data policy compliance.

Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance when offered as a service.

Business continuity consulting and planning, as well as disaster recovery planning, including disaster recovery exercises and execution.

Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.

Ensuring that physical classrooms, specialized learning environments, and virtual learning environments (e.g., immersive learning, augmented reality) are suitably equipped and functional to meet the needs of the education experience.

Computing and storage resources that support research that uses specialized or highly intensive computation, storage, bandwidth, or graphics. Includes advanced or specialized applications, such as plotting, visualization, modeling, rendering, animation, graphics programming, and image manipulation.

Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.

Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.