My Recently Visited Services
Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.
Recording, storing, editing, and publishing lectures.
Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance when offered as a service.
Hosting and administration of databases, physical and virtual.
Offerings relating to institutional policy or compliance guidelines and requirements. Includes support for audit processes.
Project portfolio management and related project management services.
Offerings that provide a secure computing environment for end users. Includes network security, system security, application security, and threat monitoring and management.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.
Distribution, installation, and troubleshooting of software and licenses via media, online methods, and license servers. Includes both cloud-based and desktop software.
The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC).
Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.
This Service Offering consists of multiple applications used by faculty advisors and department staff across UM for multiple purposes - to facilitate appointments, view student information; record advising interactions; maintain advisor/student assignments; manage academic reviews, LSA degree audits, NCAA eligibility evaluations, cross-campus communication of releases/declarations/exceptions, Sweetland Directed Self Placement records and more. Applications to support curriculum approval and the LSA Course Guide are included.
Ensuring that physical classrooms, specialized learning environments, and virtual learning environments (e.g., immersive learning, augmented reality) are suitably equipped and functional to meet the needs of the education experience.
Business continuity consulting and planning, as well as disaster recovery planning, including disaster recovery exercises and execution.
Support of room and facility systems, including event management, mapping, building security, safety and risk management.
Includes design and maintenance of the capabilities, tools, and service points needed to deliver IT services or provide end-user support. Includes software/infrastructure in support of service desks, call centers, and online support delivery. Might include concierge support or special event service delivery.
Recording and tracking lab experiments, equipment, and specimens.
Administration and maintenance of faculty administration, review, and promotion and tenure systems.
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.
Administration and management of systems that provide access to local and remote information in support of teaching, learning, and research. Includes acquisitions, catalog, circulation, a public user interface, discovery tools, and infrastructure services specific to library systems.
Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.
Support of the data life cycle, including data creation; discovery and collection; analysis and visualization; storage, backup, and transfer; and research data policy compliance.