My Recently Visited Services

Offerings that provide a secure computing environment for end users. Includes network security, system security, application security, and threat monitoring and management.

Administration and management of systems that provide access to local and remote information in support of teaching, learning, and research. Includes acquisitions, catalog, circulation, a public user interface, discovery tools, and infrastructure services specific to library systems.

Ensuring that faculty and other course creators have the knowledge and assistance they need to optimize their effectiveness in using teaching and learning technologies, including e-text development and online course development.

Offerings relating to institutional policy or compliance guidelines and requirements. Includes support for audit processes.

Security assessment, education, and awareness of campus security requirements, policies, and guidelines. Includes contract reviews and risk assessments.

Computing and storage resources that support research that uses specialized or highly intensive computation, storage, bandwidth, or graphics. Includes advanced or specialized applications, such as plotting, visualization, modeling, rendering, animation, graphics programming, and image manipulation.

The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC).

Project portfolio management and related project management services.

Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.

Includes design and maintenance of the capabilities, tools, and service points needed to deliver IT services or provide end-user support. Includes software/infrastructure in support of service desks, call centers, and online support delivery. Might include concierge support or special event service delivery.

Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.

Identity and access management, including accounts, authentication, access, and role-based provisioning.

Broadcasting, live streaming, video recording and media production. This area includes audiovisual-related event support.

Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.

Distribution, installation, and troubleshooting of software and licenses via media, online methods, and license servers. Includes both cloud-based and desktop software.

Support of the data life cycle, including data creation; discovery and collection; analysis and visualization; storage, backup, and transfer; and research data policy compliance.

Enterprise-level strategy and planning.

Monitoring of IT services, including the underpinning technologies.

Recording and tracking lab experiments, equipment, and specimens.

Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.

Recording, storing, editing, and publishing lectures.

Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.

Support of room and facility systems, including event management, mapping, building security, safety and risk management.