My Recently Visited Services

Hosting and administration of databases, physical and virtual.


Recording, storing, editing, and publishing lectures.


Distribution, installation, and troubleshooting of software and licenses via media, online methods, and license servers. Includes both cloud-based and desktop software.


Identity and access management, including accounts, authentication, access, and role-based provisioning.


Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.


Administration and maintenance of faculty administration, review, and promotion and tenure systems.


This Service Offering consists of multiple applications used by faculty advisors and department staff across UM for multiple purposes - to facilitate appointments, view student information; record advising interactions; maintain advisor/student assignments; manage academic reviews, LSA degree audits, NCAA eligibility evaluations, cross-campus communication of releases/declarations/exceptions, Sweetland Directed Self Placement records and more. Applications to support curriculum approval and the LSA Course Guide are included.


Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance when offered as a service.


The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC).


Monitoring of IT services, including the underpinning technologies.


Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.


Recording and tracking lab experiments, equipment, and specimens.


Security assessment, education, and awareness of campus security requirements, policies, and guidelines. Includes contract reviews and risk assessments.


Administration and management of systems that provide access to local and remote information in support of teaching, learning, and research. Includes acquisitions, catalog, circulation, a public user interface, discovery tools, and infrastructure services specific to library systems.


Ensuring that faculty and other course creators have the knowledge and assistance they need to optimize their effectiveness in using teaching and learning technologies, including e-text development and online course development.


Software package management, research software development, research software optimization or troubleshooting, workflow engineering, containers and cloud computing, securing access to software, and software associated with physical specimens.


Offerings relating to institutional policy or compliance guidelines and requirements. Includes support for audit processes.


Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.


Business continuity consulting and planning, as well as disaster recovery planning, including disaster recovery exercises and execution.


Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.


Offerings that provide a secure computing environment for end users. Includes network security, system security, application security, and threat monitoring and management.


Computing and storage resources that support research that uses specialized or highly intensive computation, storage, bandwidth, or graphics. Includes advanced or specialized applications, such as plotting, visualization, modeling, rendering, animation, graphics programming, and image manipulation.