My Recently Visited Services

Hosting and administration of databases, physical and virtual.


Strategy, planning, architecture, and operation of physical and virtual data centers, including on-premises, remote, and cloud-based data centers.


Recording, storing, editing, and publishing lectures.


Electronic message, information sharing, productivity, and integrated collaboration suites used to facilitate interactions between individuals and work groups as they create, share, and exchange information. Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms used strictly for collaboration.


Recording and tracking lab experiments, equipment, and specimens.


Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.


Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.


Offerings that provide a secure computing environment for end users. Includes network security, system security, application security, and threat monitoring and management.


Broadcasting, live streaming, video recording and media production. This area includes audiovisual-related event support.


Monitoring of IT services, including the underpinning technologies.


Business continuity consulting and planning, as well as disaster recovery planning, including disaster recovery exercises and execution.


The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC).


Support of room and facility systems, including event management, mapping, building security, safety and risk management.


This Service Offering consists of multiple applications used by faculty advisors and department staff across UM for multiple purposes - to facilitate appointments, view student information; record advising interactions; maintain advisor/student assignments; manage academic reviews, LSA degree audits, NCAA eligibility evaluations, cross-campus communication of releases/declarations/exceptions, Sweetland Directed Self Placement records and more. Applications to support curriculum approval and the LSA Course Guide are included.


Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.


Identity and access management, including accounts, authentication, access, and role-based provisioning.


Administration and maintenance of faculty administration, review, and promotion and tenure systems.


Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.


Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance when offered as a service.


Security assessment, education, and awareness of campus security requirements, policies, and guidelines. Includes contract reviews and risk assessments.


Software package management, research software development, research software optimization or troubleshooting, workflow engineering, containers and cloud computing, securing access to software, and software associated with physical specimens.


Ensuring that faculty and other course creators have the knowledge and assistance they need to optimize their effectiveness in using teaching and learning technologies, including e-text development and online course development.


Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.


Administration and management of systems that provide access to local and remote information in support of teaching, learning, and research. Includes acquisitions, catalog, circulation, a public user interface, discovery tools, and infrastructure services specific to library systems.