My Recently Visited Services
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
Support of room and facility systems, including event management, mapping, building security, safety and risk management.
Recording and tracking lab experiments, equipment, and specimens.
This Service Offering consists of multiple applications used by faculty advisors and department staff across UM for multiple purposes - to facilitate appointments, view student information; record advising interactions; maintain advisor/student assignments; manage academic reviews, LSA degree audits, NCAA eligibility evaluations, cross-campus communication of releases/declarations/exceptions, Sweetland Directed Self Placement records and more. Applications to support curriculum approval and the LSA Course Guide are included.
Hosting and administration of databases, physical and virtual.
Security assessment, education, and awareness of campus security requirements, policies, and guidelines. Includes contract reviews and risk assessments.
Broadcasting, live streaming, video recording and media production. This area includes audiovisual-related event support.
Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance when offered as a service.
Ensuring that physical classrooms, specialized learning environments, and virtual learning environments (e.g., immersive learning, augmented reality) are suitably equipped and functional to meet the needs of the education experience.
Identity and access management, including accounts, authentication, access, and role-based provisioning.
Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.
Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.
Ensuring that faculty and other course creators have the knowledge and assistance they need to optimize their effectiveness in using teaching and learning technologies, including e-text development and online course development.
Administration and maintenance of faculty administration, review, and promotion and tenure systems.
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Administration and management of systems that provide access to local and remote information in support of teaching, learning, and research. Includes acquisitions, catalog, circulation, a public user interface, discovery tools, and infrastructure services specific to library systems.
Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.
Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.
Enterprise-level strategy and planning.
Includes design and maintenance of the capabilities, tools, and service points needed to deliver IT services or provide end-user support. Includes software/infrastructure in support of service desks, call centers, and online support delivery. Might include concierge support or special event service delivery.
The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC).
Computing and storage resources that support research that uses specialized or highly intensive computation, storage, bandwidth, or graphics. Includes advanced or specialized applications, such as plotting, visualization, modeling, rendering, animation, graphics programming, and image manipulation.