My Recently Visited Services
Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.
The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC).
Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance when offered as a service.
Recording, storing, editing, and publishing lectures.
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
Hosting and administration of databases, physical and virtual.
Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.
This Service Offering consists of multiple applications used by faculty advisors and department staff across UM for multiple purposes - to facilitate appointments, view student information; record advising interactions; maintain advisor/student assignments; manage academic reviews, LSA degree audits, NCAA eligibility evaluations, cross-campus communication of releases/declarations/exceptions, Sweetland Directed Self Placement records and more. Applications to support curriculum approval and the LSA Course Guide are included.
Security assessment, education, and awareness of campus security requirements, policies, and guidelines. Includes contract reviews and risk assessments.
Offerings that provide a secure computing environment for end users. Includes network security, system security, application security, and threat monitoring and management.
Administration and maintenance of faculty administration, review, and promotion and tenure systems.
Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.
Includes design and maintenance of the capabilities, tools, and service points needed to deliver IT services or provide end-user support. Includes software/infrastructure in support of service desks, call centers, and online support delivery. Might include concierge support or special event service delivery.
Project portfolio management and related project management services.
Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.
Business continuity consulting and planning, as well as disaster recovery planning, including disaster recovery exercises and execution.
Support of the data life cycle, including data creation; discovery and collection; analysis and visualization; storage, backup, and transfer; and research data policy compliance.
Strategy, planning, architecture, and operation of physical and virtual data centers, including on-premises, remote, and cloud-based data centers.
Ensuring that physical classrooms, specialized learning environments, and virtual learning environments (e.g., immersive learning, augmented reality) are suitably equipped and functional to meet the needs of the education experience.
Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.
Enterprise-level strategy and planning.
Distribution, installation, and troubleshooting of software and licenses via media, online methods, and license servers. Includes both cloud-based and desktop software.