My Recently Visited Services
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Monitoring of IT services, including the underpinning technologies.
Electronic message, information sharing, productivity, and integrated collaboration suites used to facilitate interactions between individuals and work groups as they create, share, and exchange information. Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms used strictly for collaboration.
Business continuity consulting and planning, as well as disaster recovery planning, including disaster recovery exercises and execution.
Identity and access management, including accounts, authentication, access, and role-based provisioning.
Computing and storage resources that support research that uses specialized or highly intensive computation, storage, bandwidth, or graphics. Includes advanced or specialized applications, such as plotting, visualization, modeling, rendering, animation, graphics programming, and image manipulation.
Software package management, research software development, research software optimization or troubleshooting, workflow engineering, containers and cloud computing, securing access to software, and software associated with physical specimens.
Project portfolio management and related project management services.
Recording, storing, editing, and publishing lectures.
Support of room and facility systems, including event management, mapping, building security, safety and risk management.
Hosting and administration of databases, physical and virtual.
Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.
Includes design and maintenance of the capabilities, tools, and service points needed to deliver IT services or provide end-user support. Includes software/infrastructure in support of service desks, call centers, and online support delivery. Might include concierge support or special event service delivery.
Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.
This Service Offering consists of multiple applications used by faculty advisors and department staff across UM for multiple purposes - to facilitate appointments, view student information; record advising interactions; maintain advisor/student assignments; manage academic reviews, LSA degree audits, NCAA eligibility evaluations, cross-campus communication of releases/declarations/exceptions, Sweetland Directed Self Placement records and more. Applications to support curriculum approval and the LSA Course Guide are included.
Recording and tracking lab experiments, equipment, and specimens.
Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.
Ensuring that faculty and other course creators have the knowledge and assistance they need to optimize their effectiveness in using teaching and learning technologies, including e-text development and online course development.
Security assessment, education, and awareness of campus security requirements, policies, and guidelines. Includes contract reviews and risk assessments.
Administration and maintenance of faculty administration, review, and promotion and tenure systems.
Offerings relating to institutional policy or compliance guidelines and requirements. Includes support for audit processes.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.
Ensuring that physical classrooms, specialized learning environments, and virtual learning environments (e.g., immersive learning, augmented reality) are suitably equipped and functional to meet the needs of the education experience.
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.