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Unable to Access Pages in Employee Self-Service as a New Employee

  1. Knowledge Base
  2. Public
  3. Student and Employee Services
Environment M-Pathways Human Resources System Issue New hires may be unable to edit direct deposit information, view W2, paycheck, or see timesheet information in Employee Self-Service

View or Pay Student Bills with Friend Account for Parents/Family

  1. Knowledge Base
  2. Public
  3. Student and Employee Services
Environment  M-Pathways Student Administration, Parents & Family, Friend Account Issue How do parents and family with Friend Accounts view their student's online bills? Resolution

Change My Preferred Name in University Systems

  1. Knowledge Base
  2. Public
  3. System Access, Passwords, and ID Management
Environment U-M computer systems Issue The name I prefer to use is not the same as the name used by the University. How do I update my personal information so my preferred name is used

Fix Incorrect Address or Phone Number in MCommunity

  1. Knowledge Base
  2. Public
  3. System Access, Passwords, and ID Management
Environment MCommunity, Wolverine Access, DART, UMICH account management Issue How do I fix my address or phone number in MCommunity? Resolution You must update your primary address(es

Change or Reset Friend Account Password

  1. Knowledge Base
  2. Public
  3. System Access, Passwords, and ID Management
Environment Friend Account Password Issue Changing/resetting Friend Account password Resolution The Friend account password can be reset by navigating to https

Access University Business Tasks in Wolverine Access

  1. Knowledge Base
  2. Public
  3. Student and Employee Services
Environment Wolverine Access Issue How do I access University business in Wolverine Access? Resolution Wolverine Access provides shortcuts to many U-M websites, systems, and services

Troubleshoot Problems Accessing University Business Tasks in Wolverine Access

  1. Knowledge Base
  2. Public
  3. Academics and Instruction
Environment Wolverine Access Issue I'm having problems accessing tasks in Wolverine Access, what should I do? Resolution Accessing university business tasks from Wolverine Access

My Wolverine Access Favorite Links are Rearranging

  1. Knowledge Base
  2. Public
  3. Personal Productivity
Environment Wolverine Access gateway Issue The tiles in the My Favorite Links section will not stay in the order I’ve placed them. Resolution When personal bookmark tiles (they are half

Unable to Access Concur

  1. Knowledge Base
  2. Public
  3. Student and Employee Services
Environment  Concur Travel & Expense Issue Some U-M community members may find they do not have access. Resolution Employees Only active U-M employees have access to the

Change My UMICH Password

  1. Knowledge Base
  2. Public
  3. System Access, Passwords, and ID Management
Environment University of Michigan computing resources  Issue How to change UMICH Password Resolution Go to https://documentation.its.umich.edu/node/240/ Read the reference

Go Directly to Wolverine Access Favorites

  1. Knowledge Base
  2. Public
  3. Student and Employee Services
Environment Mac and Windows Browsers Issue How to quickly access your Wolverine Access "My Favorite Links" section without having to click the "Sign In" button. Resolution Use the

Unable to Return to Wolverine Access From MPathways

  1. Knowledge Base
  2. Public
  3. Student and Employee Services
Environment M-Pathways (Oracle PeopleSoft) applications, which includes Student Business, Faculty Business, Employee Self-Service, and any other function/service using a csprod, hcmprod, or finprod