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Unable to Access Pages in Employee Self-Service as a New Employee

Environment M-Pathways Human Resources System Issue New hires may be unable to edit direct deposit information, view W2, paycheck, or see timesheet information in Employee Self-Service

View or Pay Student Bills with Friend Account for Parents/Family

Environment  M-Pathways Student Administration, Parents & Family, Friend Account Issue How do parents and family with Friend Accounts view their student's online bills? Resolution

Change My Preferred Name in University Systems

Environment U-M computer systems Issue The name I prefer to use is not the same as the name used by the University. How do I update my personal information so my preferred name is used

Fix Incorrect Address or Phone Number in MCommunity

Environment MCommunity, Wolverine Access, DART, UMICH account management Issue How do I fix my address or phone number in MCommunity? Resolution You must update your primary address(es

Change or Reset Friend Account Password

Environment Friend Account Password Issue Changing/resetting Friend Account password Resolution The Friend account password can be reset by navigating to https

Access University Business Tasks in Wolverine Access

Environment Wolverine Access Issue How do I access University business in Wolverine Access? Resolution Wolverine Access provides shortcuts to many U-M websites, systems, and services

Troubleshoot Problems Accessing University Business Tasks in Wolverine Access

Environment Wolverine Access Issue I'm having problems accessing tasks in Wolverine Access, what should I do? Resolution Accessing university business tasks from Wolverine Access

My Wolverine Access Favorite Links are Rearranging

Environment Wolverine Access gateway Issue The tiles in the My Favorite Links section will not stay in the order I’ve placed them. Resolution When personal bookmark tiles (they are half

Unable to Access Concur

Environment  Concur Travel & Expense Issue Some U-M community members may find they do not have access. Resolution Employees Only active U-M employees have access to the

Change My UMICH Password

Environment University of Michigan computing resources  Issue How to change UMICH Password Resolution Go to Read the reference

Go Directly to Wolverine Access Favorites

Environment Mac and Windows Browsers Issue How to quickly access your Wolverine Access "My Favorite Links" section without having to click the "Sign In" button. Resolution Use the

Unable to Return to Wolverine Access From MPathways

Environment M-Pathways (Oracle PeopleSoft) applications, which includes Student Business, Faculty Business, Employee Self-Service, and any other function/service using a csprod, hcmprod, or finprod