MiVideo: Delete Media from My Media (Recycle Bin)

Environment

Canvas 
MiVideo Mediaspace

My Media is the location for managing your video, audio, and image files in Canvas and MiVideo Mediaspace. See related My Media articles for more information about using your media library.

Issue

Delete media from your My Media library into your Recycle Bin. Media in the Recycle bin can be restored within 30 days of deleting.

Resolution

Notes

  • You must be the media owner to delete media.
  • The Recycle Bin will keep deleted media for 30 days. After 30 days the media will be permanently deleted.
  • Important: the Recycle Bin is enabled in Canvas and many MiVideo Mediaspaces. If you do not see your Recycle Bin or are not prompted to move the media item into the recycle bin when deleting, then the Recycle Bin has not yet been enabled on your Mediaspace. Media that you delete will be permanently deleted. Contact your Mediaspace administrator regarding enabling the Recycle Bin.

Canvas

Delete Media into the Recycle Bin

Warning:

  • Deleting published media can result in broken embeds. Viewers will see an "Access Denied" message when attempting to view a deleted embedded video. 
  • Deleting media published in a course Media Gallery will remove the video from the gallery.
  1. Navigate to Account > My Media.  
  2. Click the trash icon next to the media item.

Access the Recycle Bin

  1. Navigate to Account > My Media > My recycle bin button at the top.

Restore Media from the Recycle Bin

Notes:

  • The media entry will be restored back into your My Media library.
  • The media entry name, description, captions, analytics, files, and publish status will also be restored.
  • If the deleted media was published in a course Media Gallery, the video will reappear back into the gallery. 
  1. Navigate to Account > My Media > My recycle bin button at the top.
  2. Click the restore icon next to the media item

Permanently Delete Media from the Recycle Bin

Warning:

  • The delete action permanently removes media and all related analytics, metadata, and files from the server.
  • There is no undo/restore function for deleted content.
  1. Navigate to Account > My Media > My recycle bin button at the top.
  2. Click the trash icon next to the media item.

Mediaspace

Delete Media into the Recycle Bin

Warning:

  • Deleting published media can result in broken embeds. Viewers will see an "Access Denied" message when attempting to view a deleted embedded video. 
  • Deleting media published in a Mediaspace channel will remove the video from the channel.
  1. Navigate to the user drop-down menu > My Media.
  2. Click the trash icon next to the media item
    • Note: If the delete icon is dimmed out, the Mediaspace is configured to prevent deleting media. Contact your site administrator if you cannot access the delete icon.

Access the Recycle Bin

  1. Navigate to the user drop-down menu > My Recycle Bin.

Restore Media from the Recycle Bin

Notes:

  • The media entry will be restored back into your My Media library.
  • The media entry name, tags, description, metadata, captions, analytics, files, and publish status will also be restored.
  • If the deleted media was published in a Mediaspace channel, the video will reappear back into the channel.
  1. Navigate to the user drop-down menu > My Recycle Bin.
  2. Click the restore icon next to the media item

Permanently Delete Media from the Recycle Bin

Warning:

  • The delete action permanently removes media and all related analytics, metadata, and files from the server.
  • There is no undo/restore function for deleted content.
  1. Navigate to user drop-down menu > My Recycle Bin.
  2. Click the trash icon next to the media item

Resources and Questions

For additional questions, please contact the ITS Service Center

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