MiVideo: YouTube Video Starts Muted

Environment

Canvas
MiVideo Mediaspace

Issue

Why are YouTube passthrough videos starting muted?

This only occurs in Canvas and Mediaspaces with upgraded players.

Resolution

This is due to a recent change made by YouTube.

When a YouTube player is embedded into a third-party player (like Kaltura/MiVideo) a muted state is automatically enforced. Modern browsers such as Chrome, Safari, Firefox, and Edge enforce strict autoplay policies and block videos from autoplaying. Embedded YouTube videos follow the standard browser rules, even if autoplay is disabled YouTube’s autoplay-detection logic still triggers, causing the video to start muted.

Resources and Questions

Need additional information or assistance? Contact the ITS Service Center.

 

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This service is U-M’s cloud-based media streaming service. This content management service helps organize, catalog, share, search, and publish multimedia content.​​​​​​​This form is for MiVideo customers to request assistance