MiVideo: Access Denied Viewing Media In Mediaspace

Environment

MiVideo Mediaspace

Issue

Instead of the MiVideo media player loading, viewers see an Access Denied message.

Resolution

Possible causes:

• The video is unpublished (private) or published in a channel the viewer does not have access to.
  • The video owner or a co-publisher can publish the video using the instructions in the Publish and Share MiVideo article.
  • Alternatively the video owner can make the viewer a collaborator on the video using the instructions in the Media Collaboration and Roles article.
• The video was deleted.
  • Video owners can contact the ITS Service Center for help determining if the video still exists.

Resources and Questions

• Check out the new Academic Technology@Michigan website for course planning resources from across U-M
• Visit the Canvas @ Michigan site for faculty including the U-M Instructor Guide with links to additional support resources from across campus
• Check out the Canvas and MiVideo tutorials

For additional questions, please contact the ITS Service Center