Environment
U-M Zoom
Issue
How do I enable automated captions in Zoom meetings/webinars?
Resolution
Refer to Getting Started With Automated Captions in Zoom for more information on enabling automated captions for meetings and webinars.
Important: Automated captioning is not the same as a meeting transcript. One is a live accessibility tool, while the other is the saved speech-to-text record of the meeting.
Learn more about meeting transcripts.
The documentation includes details on:
- Enabling automated captions
- As a host at the account level and during a meeting/webinar
- Note: If you, as the host, have automated captions turned off at the account level, you cannot enable them within a specific meeting/webinar. You will need to enable them at the account level first.
- As a participant/attendee during a meeting/webinar
- Automatically show captions when available via your Zoom desktop app
- Tips for using automated captions
Additional Information
- Automated captions support several languages, including Arabic, Spanish, Chinese, and more.
- The accuracy of the feature depends on multiple factors, including background noise, volume, speaker clarity, and the speaker’s lexicon/dialect.
- This feature does not automatically generate captions in Zoom cloud or local recordings. Captions only appear during the meeting/webinar as a live accessibility tool.
- By default, when the host enables automated captions, any meeting or webinar participant/attendee can enable captions and set the speaking language for everyone in the meeting/webinar. If you, as the host, do not want to allow other participants to change the speaking language for everyone, you will need to adjust this in your Zoom account settings.
Need additional information or assistance? Contact the ITS Service Center.