Introduction to Block M (WLMS Notify) on Windows

Introduce LSA users to the functionality of Block M (WLMS Notify) on Windows computers.

Objective

Outline all the functions available on Block M, located on all LSA-managed Windows computers.

Environment

Windows 7 and 10.

Overview

Block M is a collection of quick links, useful tools and IT information that can be found on all LSA Technology Services-managed Windows computers.

Functions

Function Description
Computer Name Displays your current computer name.
Windows Version Displays your current version of Windows.
Computer Make / Model Displays what company made your laptop and it's model.
Serial Number Displays the factory serial number for your device.
Network Information Displays your IP Address and MAC Address for your Ethernet Card, Wi-Fi Card and other network devices.
Stay Awake Temporarily disables your screensaver and prevents your computer from going to sleep.
Lock Screen Locks your computer. Must enter your log-in information to unlock it again.
Get Help... links
  • Phone — Displays the phone number for LSA TS Help Desk with useful information for the answering tech.
  • Email — Opens up GMail and creates a new email to create a ticket with LSA TS.
  • Submit Ticket — Request support for yourself or a coworker.
  • My Tickets — Check on your ticket status and create a new ticket.
  • Website — Link to the LSA Technology Services website
  • Knowledge Base — Find fixes to common problems and information about various IT issues.
IT Services Link to the IT Services Portal. Find services available to you by your role, affiliation, department, or category.
MPrint - Printer Install Install departmental printers through the MPrint website.
U-M Service Status Notices of outages, service degradation, and current/upcoming maintenance events.
IT Security Alerts and Information
  • Report viruses, phishing attempts and other IT security issues.
  • Phishing Alerts
  • Security Alerts
  • IT Security Tips
  • IT Security News
Map Department Drive Map a Department Drive With WLMS Notify (Block M).
Map User Drive Map a Home Drive With WLMS Notify (Block M).
Software Center Install software without needing administrator credentials.

Common Issues

"The WLMS Notify application is missing one or more required registry keys"

Please contact the LSA TS IT Service Desk to repair the WLMS Notify installation.

Additional notes

Macs use a different version of Block M (HelpRequester). Please see our article Introduction to Block M (HelpRequester) on a Mac for more information.

Details

Article ID: 1642
Created
Wed 5/27/20 8:32 AM
Modified
Mon 8/31/20 1:40 PM