Administrative and Business

Services (50)

ITS-Academic Advising

This service is the application within PeopleSoft Campus Solutions that is used to track the requirements and policies that a student must satisfy in order to graduate.

ITS-Accounts Payable Module

This service is an MPathways module that provides automated invoice and payment processing to ensure timely and accurate payment for goods and services.

ITS-Accounts Receivable & Billing Module

This Service is an MPathways module that allows the university to bill, record, and track payments for sponsored research and centralized general receivables.

For more info, see Accounts Receivable & Billing Module on the ITS website.

ITS-Administrative Systems Training (My LINC)

This service is the University of Michigan’s web-based learning and information center, it offers a variety of learning activities to support operational users, compliance requirements, and professional development. The learning catalog includes training from ITS, Organizational Learning, Environment, Health and Safety (EHS), PEERRS, the Shared Services Center, Treasurer’s Office, and more.

ITS-API Directory

This service offers a robust API publishing and subscription service. This university-wide directory allows secure and authorized access to institutional data for use in research and innovative applications.

ITS-API Directory - Request to Publish an API

This form is to request an API be promoted from Test to Prod, or to update an existing API in production.

ITS-API Directory Access Request

This form is to request access to the ITS API Directory for development

ITS-Asset Management Module

This service is an MPathways module that is used to track and maintain information about the university’s assets, including their identification, acquisition data, current status, and financial data. This module allows users to update the description, location, and unit contact information for assets belonging to their department(s).

For more info, see Asset Management Module on the ITS website.

ITS-Benefits Administration Module

This Service is used by the U-M Benefits Office to manage benefit services for U-M faculty and staff and retired faculty and staff. 

Looking for verification of Insurance? Contact the Shared Services Center to request a letter by sending an email to sharedservices@umich.edu. You’ll receive a personalized letter for your auto insurance carrier within 10 business days. For more information on the Shared Services Center, please see https://ssc.umich.edu/

ITS-BusinessObjects

This service is the supported query and reporting tool for the U-M Data Warehouse.

Use BusinessObjects to run UM-maintained reports and to create and run ad hoc reports. BusinessObjects interfaces (also known as universes) have been developed for all data in the U-M Data Warehouse.

ITS-Campus Community Module

This service is an MPathways module that stores demographic information about all members of the university community in one location, eliminating the need to re-enter data when an individual changes their status.

For more information, see the Campus Community Module on the ITS website.

ITS-Curriculum Module

This service supports the capture and maintenance of data related to the courses and classes available at the University of Michigan.

ITS-Data Request

This form is to request and obtain administrative and learning management data (FIN, HR, Research, Student, Development, Learning Management, etc.) in a consistent, timely, and secure manner in close collaboration with data owners and subject matter experts. The ITS Data Science Practice team will leverage and complement existing successful data request processes and make them more consistent and transparent.

ITS-Denodo at U-M

This Service is a data virtualization and data integration platform

ITS-Digital Asset Collaborative

This Service provides an enterprise tool and framework for use across all U-M campuses and Michigan Medicine to organize, manage, and collaborate on digital assets used in marketing, communications. Specifically, the following types of digital assets will be maintained in the system: photographs, still images, graphics, and branding materials.
Video and Audio files are planned to be supported in the future, along with academic (instructional and research) business needs.

ITS-Digital Asset Collaborative Access Request

This form can be used to request new or modified access to the digital asset management system for the Digital Asset Collaborative at U-M service.

ITS-Document Imaging System

This service is an enterprise content management system (also known as a document management system) that serves as a repository for capturing and indexing critical documents that support various business processes around the university. Users of the system can upload and organize paper and electronic documents and retrieve those documents securely.

ITS-Donor & Alumni Relationship Tool (DART)

This service is the constituent relationship management system used for fundraising efforts at the University. It is the single source for managing information about relationships and interactions that the University has with its donors, alumni, colleagues, friends, foundations and corporations. The system shares information with the Office of University Development, Development staff across the administrative and academic units on all three U-M campuses as well as Michigan Medicine, and the Alumni Association.

ITS-Electronic Signature (U-M SignNow)

This service provides a secure application that enables users to electronically prepare and send University business documents for the purpose of requesting and obtaining digital signatures and other information on those documents. Users can upload various types of document formats (e.g., Google, Word, Excel, pdf), then prepare the uploaded document for recipients to enter any necessary information (e.g., name, date, other information, initials).

ITS-Enterprise Salesforce Organization

This Service is the ITS-supported, centralized org for units to house their CRM-focused business processes. ITS, via the Salesforce Center of Excellence (SFCOE) team, consults with units to scope and build the org as well as provide ongoing support and governance.
Participation in the ITS Enterprise Salesforce org brings centralized infrastructure such as data integrations with institutional data sources, managed backup, and disaster recovery.

ITS-Financial Application Service

This service consists of all integrated financial system modules, which provide information to and rely on information from one another.

ITS-Financials Reporting

This Service offers reporting on data in the U-M Financials system

ITS-General Ledger Module

This Service is an MPathways module that records the university's financial transactions. It is a key part of the university's accounting system and is used to manage finances, track revenue and expenses, and generate financial reports.

For more info, see General Ledger Module on the ITS website.

ITS-Human Resources Management System

This service provides a single source of information about U-M employees, prospective employees, and retirees, eliminating the effort of maintaining and coordinating individual databases within different departments. The system shares information across the administrative and academic units on all three U-M campuses, in U-M Hospital and Health Services, and in university departments that provide staff services (such as Athletics and Parking Operations).

ITS-Human Subject Incentive Payment (HSIP)

This service is a payment given to an individual as compensation for participating in a research study. At the University of Michigan, the Human Subject Incentive Program (HSIP) staff oversees and administers the payment process.

ITS-Immigration Management (SEVIS)

Use this form to report issues or questions related to the ITS maintained integration between ISSS and the Student Administration System for student data, which is needed for ISSS to operate and integrate this federal web-based system for maintaining information on international nonimmigrant students and exchange visitors in the United States. It is the core technology for the Department of Homeland Security (DHS). Student data is exchanged with SEVIS via Terra Dotta ISSS that is run by the Student Life division.

ITS-Informatica Cloud at U-M

This Service is a cloud-based extract, transform, and load (ETL) product designed to perform large data operations. Informatica Cloud is an on-demand subscription service that provides a complete platform for cloud integration and data management.

ITS-Inventory Application Service Module

This service consists of technologies and tools which support the business services used to manage the products acquired through Supply Chain for the university. Inventory Application Service is a flexible, comprehensive inventory management system that enables increased inventory accuracy and customer service levels while reducing costs and inventory write-offs.

ITS-Load Testing

Internal to ITS load testing ensures that web applications and some other services can handle anticipated usage levels without slowness, degradation, or outages. Load testing is an industry best practice and part of due diligence when launching new services and making major changes or upgrades to existing services.  Not having good load testing available exposes ITS to risk.

ITS-MCard

This service provides support for the University of Michigan's official identification card program. It covers creating, issuing, and tracking an MCard for individuals who are engaged in University business. The card creates the identification for the individual. Everyone within the university community is required to have a valid MCard.

ITS-MCard Hardware Support

This form is to request assistance with Mcard Hardware including Printers and Cameras

ITS-M-Compass & Travel Registries

This form can be used for requests related to Student data provided to M-Compass & Travel Registries Systems. These are the secure systems for faculty, staff, students and sponsored affiliates to record travel plans and contact information. The registry is a convenient, one- stop service that supports emergency communications and access to University approved travel abroad health insurance.

ITS-M-Marketsite Support

This service is support of the university’s online catalog ordering system, which allows you to browse prices and product specifications and create orders for many U-M contracted suppliers.

ITS-M-Reports

This service delivers management reports in a customizable user interface. This system offers:
- Alerts, metrics, and personalized reports based on your user profile, user preferences, and role-based security.
- Guided analysis on specific content with links that drill-down to associated detail.
- Report data sourced from multiple databases (e.g., M-Pathways Production, U-M Data Warehouse, unit systems).
- Content developed and published by ITS and University units.
- An intuitive interface.

ITS-Payroll Time & Labor Module

This service is used by the Payroll Office staff to maintain payroll data and manage the payroll processes. It captures employee attendance and timekeeping information, produces checks and statements of earnings (paystubs), distributes salary and fringe benefits to staff and retirees, processes remittances to government agencies for whom deductions are taken, and creates required tax documents.
Time & Labor: Provides a resource for managing all aspects of time and labor tracking.

ITS-Placement Exams

This service provides online placement exams for students

ITS-Procurement Module

This service involves all processes used to request, order, audit, and pay for goods and services.

ITS-Qualtrics at U-M

This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students

ITS-Recruiting and Admissions Module

This service captures personal information when a prospective student first communicates with U-M. This initial record is modified when an individual's relationship with U-M changes (such as from prospect to applicant, to student, to financial aid recipient, to graduate, to professional school applicant, or to employee).

ITS-Simply Voting

This service is a web-based online voting system that will help you manage your elections easily and securely.

ITS-Space Management Module

This service is used to maintain and update data about university buildings, rooms, and facilities. This module allows users to add and change their department’s space data in order to authorize and submit the annual Space Survey, as well as submit space data changes, identify and report on departmental data, and track room elements throughout the year.

ITS-SPACES

This Service is a suite of services to support academic space scheduling and reporting. SPACES can help units automate academic classroom scheduling while meeting pedagogical needs, manage event creation and reservations, and vizialize and model data for campus planning. SPACES is integrated with Oracle PeopleSoft Campus Solutions for class section and classroom data.

ITS-Sprout Social

This service provides an enterprise tool for use by social media managers across all U-M campuses and Michigan Medicine to plan and manage U-M social media interactions. Sprout Social offers increased security, better social media listening capabilities, improved reputation management in our social media channels, and is a critical necessity for long term strategic management of U-M’s social media voice.

ITS-Student Administration System (SA)

This service provides a single source for information about students and the administrative data that supports learning and teaching at U-M. The system shares the information contained in the integrated. database across the administrative and academic units on the Ann Arbor campus.

ITS-Student Financials & Financial Aid Modules

This service supports university staff who manage student accounts and information. Also supports admissions activities by processing application fees and enrollment deposits, and it interfaces with the Financial Aid module.
Financial Aid: Enables U-M staff to establish eligibility for federal, state and institutional need-based aid and for merit-based aid; evaluate and monitor aid-related communications; provide per-event and cumulative fiscal management reporting for all aid programs; and manage student work-study employment.

ITS-Student Records Module

This service is used to capture and maintain data related to students' academic endeavors and performance. Key processes supported by the Student Records module include: student academic program maintenance, academic advisement, enrollment (a.k.a. registration), curriculum maintenance, grading, and graduation.

ITS-Tableau

This service is a powerful business intelligence, visualization, and analytics tool.

ITS-Tableau-MComm Sync

This form is to sync MCommunity and Tableau groups.

ITS-U-M Data Warehouse

This Service is a collection of data that supports reporting activity for university business. The data is organized in data sets based on subject areas, including Payroll, Student Records, and Financials.

ITS-UM Emergency Alerts

This Service is ITS's support of the process managed by the Division of Public Safety and Security (DPSS).

Use this form is to provide feedback or ask questions about the U-M Emergency Alert process. Use this group/form/service for reporting feedback about the alert process only. Contact DPSS for emergencies!