My Recently Visited Services

Internal to ITS. This form is used used by the Sites@Home team to manage returns

This Service supports network firewalls, which are security devices used to stop or mitigate unauthorized access to private networks connected to the Internet.

This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds

This service manages the design, construction, support and maintenance of indoor and outdoor cellular infrastructure across campus, maintains partnerships with cellular service providers, and provides support to campus for LTE, 5G, and Wi-Fi Calling solutions. The service also offers radiofrequency (RF) surveying, cellular device/plan selection and spectrum management/allocation consulting.

For other questions, please reach out to your Infrastructure Project Manager https://its.umich.edu/enterprise/business-servi...

This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.

This service provides administrator accounts (such as domain or organizational unit administrators), accounts used by vendors, and service accounts.

This Service supports inquiries about Artificial Intelligence (AI) tools on U-M Campus. Submit your AI tool questions using this form.

This service will provide System and Service level monitoring to the entire university, offering alerting and metrics to university IT professionals.

This service is Captioning, Audio Descriptions & Translations in U-M’s cloud-based media streaming service. This content management service helps organize, catalog, share, search, and publish multimedia content.

This service is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix can support IT management and support functions and has capabilities that provide general customer support or management of other non-IT functions like facilities and human resources too.

This service is available to those using their own device or a U-M computer, and offers no-hassle, secure, and free access to U-M provided software, desktop computing, and printing, all supported by knowledgeable support staff.

This Service is a collection of data that supports reporting activity for university business. The data is organized in data sets based on subject areas, including Payroll, Student Records, and Financials.

This service is the constituent relationship management system used for fundraising efforts at the University. It is the single source for managing information about relationships and interactions that the University has with its donors, alumni, colleagues, friends, foundations and corporations. The system shares information with the Office of University Development, Development staff across the administrative and academic units on all three U-M campuses as well as Michigan Medicine, and the Alumni Association.

This service is used to connect devices to campus networks. It is comprised of microscopic strands of glass, and permits data to travel over longer distances at higher bandwidths than other types of cable.

This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.

This service is part of the university’s overall information security framework. The NGFW protects university information assets from cybercriminals and stops threats to the network through the application of content inspection, cloud-based threat intelligence, and malicious software analysis. The platform provides consistent protection and enhances the university’s information security efforts.

This Service is a core facility management system designed to support operations for a myriad of types and sizes of centralized labs and shared resource facilities. The modular web-based software solution's functionality includes calendars for reserving specific resources, access control for sensitive or validated equipment, billing and reporting, and time and cost tracking against projects.

This service uses a scanner that is is effective at finding weaknesses in web applications, such as SQL injection, cross-site scripting, and authentication bypass vulnerabilities. The scanner crawls a given web application, checking for problems across web servers, proxy servers, web applications, and other web services. After a scan completes, IA provides a report detailing any concerns discovered and recommendations for remediation.

This Service is a suite of products & services that includes application hosting, cloud computing, database services and more.

Google Cloud Platform (GCP) at U-M is offered to current faculty and staff only

This service is for searching, monitoring, and analyzing machine-generated big data via a Web-style interface.

This form is to sync MCommunity and Tableau groups.

This form is Internal to ITS. This form is used by MiWorkspace as a subprocess of the refresh process. If a customer reports a different locationof their computer, this workflow gets kicked off to update the asset record for that computer. This form should only be used by that automated process

This form is used to request that Oracle database account(s) be unlocked, or password(s) reset.

To submit this form, you must be the person to whom the Oracle account(s) has been assigned - you may not submit this form on behalf of another person.

In the "Request Info" section below, please select whether to unlock account(s) or to reset password(s). In the "Additional Comments" box, indicate each username and database for which action is requested, on separate lines. Some example entries are:

YOURUNIQ - DWPROD
MYUNIQ - EDWPROD

This form should only be used to request the resetting or Oracle passwords or the unlocking of Oracle accounts. Use OARS and submit a request there to remove any Oracle database accounts that are no longer used and should be deleted permanently.

This service is a multi-model database management system produced and marketed by Oracle Corporation.

This service provides support for the University of Michigan's official identification card program. It covers creating, issuing, and tracking an Mcard for individuals who are engaged in University business. The card creates the identification for the individual. Everyone within the university community is required to have a valid Mcard.