My Recently Visited Services
This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.
This Service provides assistance or collaboration with making information technology (websites, documents, media) accessible to work towards meeting the requirements of the EIT Accessibility Standard Practice Guide on campus.
This Service is consolidated DHCP/DNS/IPAM network solution. The university hostmaster provides these services at no additional cost as part of the larger networking services on campus.
This service provides a full lineup of news, entertainment, and sports channels is available through our campus-wide cable network. Campus units can purchase a cable connection in most campus buildings. Cable service is available in residence hall lounges and other public areas, and in some graduate student apartments.
This service is a cloud file storage option that provides automatic back-up and is readily accessible from any device
This service is a bundled remote computing service that provides cloud computing infrastructure over the Internet with storage, bandwidth and customized support for application programming interfaces (API).
This form is to initiate onboarding a new employee to MiWorkspace Onbboarding includes the computing resources and access required to get started on their first day. The onboarding process provisions network access, personal and departmental storage, printing, and hardware with appropriate software (if needed). The onboarding process and form is available to units who subscribe to the MiWorkspace service.
This form is for MiWorkspace customers to request assistance with purchasing computers and/or peripherals for customers
This form is used to tracks kudos and complaints about the ITS support experience
This service unifies cloud video conferencing, simple online meetings, group messaging, and provides the option for meeting recordings. Zoom offers high quality video, audio, and wireless screen-sharing across Windows, Mac, Linux, Chrome OS, iOS, Android, Blackberry, Zoom Rooms, and H.323/SIP room systems.
This service allows authorized U-M staff members to create uniqnames and access to standard computing services for university affiliates who are not faculty, staff, or students.
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
This service provides general data center support including racking, cabling, and powering of equipment. Schedules and conducts preventative and break/fix maintenance work at ITS data center and telephony room locations across campus.
Internal to ITS, this Service is to request assistance from the Infrastructure Performance Support Analyst (PSA) team, whch helps ITS customers use and understand technologies by providing change management, communication, technical training, and support. The team also manages small projects or collaborates with service leaders to launch new services or help users adopt the change in existing services.
This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.
This service is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix can support IT management and support functions and has capabilities that provide general customer support or management of other non-IT functions like facilities and human resources too.
This Service allow departments to conveniently offer room management to a variety of spaces, including spaces without built-in video conferencing. The small, interactive touch panels allow users to see what meetings are coming up in a specific space.
University community members use their UMICH password when logging in to many services and systems at U-M. ITS operates the systems and provides support for this password. Previously this password has been known as the U-M Kerberos password, or the Level-1 password.
This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds
Internal to ITS. This Service is the MiWorkspace Service, which has special support provided to U-M executive officers, including a dedicated oncall
This form allows units to add a Security Unit Liason (SUL) assignment, remove SUL assignment, or replace an SUL assignment
This service is for campus units requiring additional IT desktop support personnel to meet surge, project, or event staffing needs are able to contract with ITS to receive help from the Neighborhood IT desktop support group within ITS.
This service offers evaluations to explore high-tech accommodation options. These can improve technology use for people with short- or long-term disabilities. Our service is available to U-M students and staff who are not covered by other services. Training and problem solving help is also available. We have many years of experience recommending solutions. There is no charge.
To make an appointment or ask a question, please fill out the form below.