My Recently Visited Services
This service is U-M’s cloud-based media streaming service. This content management service helps organize, catalog, share, search, and publish multimedia content.This form is for MiVideo customers to request assistance
This service is a central file storage, sharing, and retrieval system for U-M faculty, staff and students. Also known as Institutional File System (IFS), AFS lets you access your documents and files from different computers at different locations.
For more info, see Andrew File System (AFS) on the ITS website: https://its.umich.edu/computing/backup-storage/afs
This service provides Voice over IP (VoIP) to Ann Arbor campus customers using Zoom software. This service also includes Zoom Call Queue, Auto Receptionist, and Shared Line groups.
This service is a directory of people and groups at the University of Michigan. All current members of the U-M community have profiles in the MCommunity Directory. This includes faculty, staff, students, retirees, alumni, and sponsored affiliates. Anyone who has a profile in the directory can create groups in the directory. It is an an enterprise directory; it covers the entire university. It is part of a larger identity management system that allows the university to know who is and is not a member of the U-M community so that central offices—as well as departments, schools, colleges, and campuses—can grant and remove access to their online resources as needed and appropriate.
This form is to request assistance with Printing at Campus Computing locations (also known as Sites) across campus via MPrint. Sites locations offer black and white, color, tabloid, or poster printers. Everyone is welcome to print at Campus Computing locations, though printing allocations vary.
Most Campus Computing Sites provide black and white laser printing, and several provide color or large format printing. Use this request for support of these printers.
This Service is a tool to check and fix the accessibility of content on Canvas. This solution will help course creators make digital content accessible to everyone, and meet digital accessibility standards as required by U-M policy and applicable law.
This service offers liaisons between campus units and Information and Technology Services. Customer Relationship managers campus units across the entire U-M community to inform them, to learn about their business requirements and priorities, and to advocate for their technology needs. The focus is on building relationships that provide both the campus units and ITS with better communication and closer partnership by connecting campus units with the appropriate technology resources.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
This Service is an MPathways module that allows the university to bill, record, and track payments for sponsored research and centralized general receivables.
For more info, see Accounts Receivable & Billing Module on the ITS website.
This service is an analytic service offered by ITS Teaching & Learning. My Learning Analytics (MyLA) provides students with information about their engagement with course materials and resources, assignments, and grades in a Canvas course.
This service is a robust cloud-based file transfer service designed to move many large files, ranging from 10s of GBs to 10s of TBs. ARC-TS is a Globus Subscription Provider for the U-M community, which allows unlimited data transfers and special features such as data sharing. issues with Globus and MiStorage should bedirected to ITS-Storage
This Service offers software licensing for University of Michigan including the UmichITAM software-sharing consortium. View the ITS Software Services website for additional details: https://its.umich.edu/computing/computers-softw...
This Service is a campus-wide, AI-enabled workflow automation service that uses intelligent AI workflows to orchestrate complex, multi-step business processes. It will connect to various campus and cloud applications using low-code integrations, enabling non-developers to quickly create and deploy AI automations. These AI workflows will be able to interpret input, determine the next steps, and select the appropriate actions or tools
This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.
For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help
This service is a web-based online voting system that will help you manage your elections easily and securely.
This form is to request repair of personally owned technical equipment
This service is the University of Michigan’s web-based learning and information center, it offers a variety of learning activities to support operational users, compliance requirements, and professional development. The learning catalog includes training from ITS, Organizational Learning, Environment, Health and Safety (EHS), PEERRS, the Shared Services Center, Treasurer’s Office, and more.
This service is a virtual server environment managed by ITS. Subscribers may select either the core service, where they install and administer the operating system (OS), software, and applications, or a managed operating system at no additional cost, which allows a focus on managing applications instead of the OS
This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.
This service is an enterprise content management system (also known as a document management system) that serves as a repository for capturing and indexing critical documents that support various business processes around the university. Users of the system can upload and organize paper and electronic documents and retrieve those documents securely.
This Service is consolidated DHCP/DNS/IPAM network solution. The university hostmaster provides these services at no additional cost as part of the larger networking services on campus.
This service provides an easy-to-use interface for users to quickly identify software they need, what is available to them across campus and from whom, and potential alternatives. An underlying central database houses information for administrators to track software licenses to better manage cost, visibility, compliance, and security around these titles at both the central and unit level.