My Recently Visited Services
This service is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix can support IT management and support functions and has capabilities that provide general customer support or management of other non-IT functions like facilities and human resources too.
This service supports researchers with grants that require the purchase of computing hardware. Lighthouse allows researchers to place their own hardware within the ARC-TS HPC Slurm environment. This is a dedicated HPC cluster.
This Service allows faculty, staff, students, sponsored affiliates, and guests to communicate through wireless local area networks on laptops, tablets, cellular phones, and other devices. ITS supports four wireless networks on campus, MWireless, MSetup, MGuest, and eduroam. The current standard for wireless connections is 802.11ac which typically provides connectivity between 100-200Mbps.
This form is used to submit new project requests to ITS PMO Operations team.
Approval from your supervisor is required before you submit a project request.
Projects start with great ideas. If you have one, document an outline for it and submit the Project Intake Form. The Project Management Office (PMO) team will handle the rest!
This service provides a secure application that enables users to electronically prepare and send University business documents for the purpose of requesting and obtaining digital signatures and other information on those documents. Users can upload various types of document formats (e.g., Google, Word, Excel, pdf), then prepare the uploaded document for recipients to enter any necessary information (e.g., name, date, other information, initials).
This form for the InCommon Certificate Service is used to get your university unit or group set up to obtain and renew InCommon certificates via ACME clients such as certbot and win-acme. Requests for access are usually handled within two business days.
Fill out and submit this form to get your university unit or group set up to obtain and renew InCommon certificates via ACME clients such as certbot and win-acme. Requests for access are usually handled within two business days.
This form is Internal to ITS. Form to request a tag for a MiWorkspace computer
This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.
This Service is a campus-wide, AI-enabled workflow automation service that uses intelligent AI workflows to orchestrate complex, multi-step business processes. It will connect to various campus and cloud applications using low-code integrations, enabling non-developers to quickly create and deploy AI automations. These AI workflows will be able to interpret input, determine the next steps, and select the appropriate actions or tools
This form is used by Neighborhood IT to request that Depot refresh admins change or update a ticket in Otto, the system used to managed MiWorkspace computer replacements
This service captures personal information when a prospective student first communicates with U-M. This initial record is modified when an individual's relationship with U-M changes (such as from prospect to applicant, to student, to financial aid recipient, to graduate, to professional school applicant, or to employee).
This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.
This form is to request assistance with Printing at Campus Computing locations (also known as Sites) across campus via MPrint. Sites locations offer black and white, color, tabloid, or poster printers. Everyone is welcome to print at Campus Computing locations, though printing allocations vary.
Most Campus Computing Sites provide black and white laser printing, and several provide color or large format printing. Use this request for support of these printers.
This service is an MPathways module that stores demographic information about all members of the university community in one location, eliminating the need to re-enter data when an individual changes their status.
For more information, see the Campus Community Module on the ITS website.
This service is the supported query and reporting tool for the U-M Data Warehouse.
Use BusinessObjects to run UM-maintained reports and to create and run ad hoc reports. BusinessObjects interfaces (also known as universes) have been developed for all data in the U-M Data Warehouse.
This Service is consolidated DHCP/DNS/IPAM network solution. The university hostmaster provides these services at no additional cost as part of the larger networking services on campus.
This Service is used by the U-M Benefits Office to manage benefit services for U-M faculty and staff and retired faculty and staff.
Looking for verification of Insurance? Contact the Shared Services Center to request a letter by sending an email to sharedservices@umich.edu. You’ll receive a personalized letter for your auto insurance carrier within 10 business days. For more information on the Shared Services Center, please see https://ssc.umich.edu/
This service is an alternative to using your regular mail account for correspondence with those whose university business needs are not met by the latter. Use smtp.mail.umich.edu for the outgoing (SMTP) mail server and use SSL for authentication. Once this request has been processed, it may take up to 30 minutes to take effect.
This service offers evaluations to explore high-tech accommodation options. These can improve technology use for people with short- or long-term disabilities. Our service is available to U-M students and staff who are not covered by other services. Training and problem solving help is also available. We have many years of experience recommending solutions. There is no charge.
To make an appointment or ask a question, please fill out the form below.
This service is an MPathways module that is used to track and maintain information about the university’s assets, including their identification, acquisition data, current status, and financial data. This module allows users to update the description, location, and unit contact information for assets belonging to their department(s).
For more info, see Asset Management Module on the ITS website.
This Service supports inquiries about Artificial Intelligence (AI) tools on U-M Campus. Submit your AI tool questions using this form.
This service, in conjunction with Turbo Research Storage, provides a secure, scalable, and distributed computing environment that aligns with HIPAA privacy standards.
This service supports researchers who purchase computing hardware that will be maintained as private and dedicated for their research.
This form is to request user access to one of the HPC clusters (Great Lakes, Armis2, or Lighthouse).