My Recently Visited Services
This form is for new subscriptions or to update a current Amazon Web Services at U-M subscriptions
Internal to ITS load testing ensures that web applications and some other services can handle anticipated usage levels without slowness, degradation, or outages. Load testing is an industry best practice and part of due diligence when launching new services and making major changes or upgrades to existing services. Not having good load testing available exposes ITS to risk.
This service provides a critical security capability to protect university websites, web applications, and DNS servers from external attacks, particularly Distributed Denial of Service (DDoS) attacks as well as attacks that attempt to compromise university web sites/apps
This form is to make requests, address issues or provide general feedback related to the Rapid Time Entry (RTE) and BIll of Materials (BOM) applications being rolled out 9/1/2020. These applications run on the same framework as the current Service Request System (SRS)
This form is for support with account recovery, including issues with self-service identity verification using Persona.
This service is the University of Michigan’s web-based learning and information center, it offers a variety of learning activities to support operational users, compliance requirements, and professional development. The learning catalog includes training from ITS, Organizational Learning, Environment, Health and Safety (EHS), PEERRS, the Shared Services Center, Treasurer’s Office, and more.
This form is used to request that Oracle database account(s) be unlocked, or password(s) reset.
To submit this form, you must be the person to whom the Oracle account(s) has been assigned - you may not submit this form on behalf of another person.
In the "Request Info" section below, please select whether to unlock account(s) or to reset password(s). In the "Additional Comments" box, indicate each username and database for which action is requested, on separate lines. Some example entries are:
YOURUNIQ - DWPROD
MYUNIQ - EDWPROD
This form should only be used to request the resetting or Oracle passwords or the unlocking of Oracle accounts. Use OARS and submit a request there to remove any Oracle database accounts that are no longer used and should be deleted permanently.
Use this form to request an exception to a policy or standard.
This form is used by Neighborhood IT to request that Depot refresh admins change or update a ticket in Otto, the system used to managed MiWorkspace computer replacements
This service provides access to and support for advanced computing resources. ARC facilitates new and more powerful approaches to research challenges in fields ranging from physics to linguistics, and from engineering to medicine.
Have any question or support need regarding an Advanced Research Computing service or resource? Please reach out and get the support you need for Advanced Research Computing (ARC)
Learn about the ways to access support for ARC: How to access direct support from ARC https://teamdynamix.umich.edu/TDClient/30/Porta...
This Service is an MPathways module that allows the university to bill, record, and track payments for sponsored research and centralized general receivables.
For more info, see Accounts Receivable & Billing Module on the ITS website.
This Service is a tool to check and fix the accessibility of content on Canvas. This solution will help course creators make digital content accessible to everyone, and meet digital accessibility standards as required by U-M policy and applicable law.
This service is a desktop support service that provides network connectivity to your computers and devices, delivery of software and security updates, printing, and access to a team of desktop support professionals. The service standardizes common desktop support work across campus, allowing units to focus on mission-critical technology.
This Service fosters a unified "One ITS" culture that nurtures personal and professional growth, and adapts fluidly within the ever-changing technological landscape.
This service supports the design and build new or upgrades of network services.
This form is to request a new TeamDynamix Google mailbox for a TeamDynamix email monitor to create tickets via inbound email. If you have a current Google mailbox with an email monitor, consider adding to the existing mailbox.
This Service offers software licensing for University of Michigan including the UmichITAM software-sharing consortium. View the ITS Software Services website for additional details: https://its.umich.edu/computing/computers-softw...
This service is a virtual server environment managed by ITS. Subscribers may select either the core service, where they install and administer the operating system (OS), software, and applications, or a managed operating system at no additional cost, which allows a focus on managing applications instead of the OS
This service is Captioning, Audio Descriptions & Translations in U-M’s cloud-based media streaming service. This content management service helps organize, catalog, share, search, and publish multimedia content.
This form is to request an exception to run an Operating System (OS) that is no longer supported
Siteimprove is U-M’s supported platform for monitoring and improving the accessibility and usability of university websites. It provides actionable insights, automated checks, and powerful reporting to help units maintain high standards aligned with SPG 601.20 Electronic and Information Technology Accessibility. Please use this form to add, change, or delete information in the Siteimprove Platform, and for questions or issues with the Web Accessibility Scanning Service.
Use this service to request approval of an exception to continue using phone call and SMS methods for Multi-Factor authentication.
Service supports requests to register domains outside umich.edu (like .org, .net, .com, and other domains)
These registrations require departmental approval and annual fees paid for using a university Shortcode.