My Recently Visited Services

Internal to ITS, this service hosts content managed by OVPC and serves the main University of Michigan website https://umich.edu which is part of the emergency alert system.


This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.


This service is managed by ITS Information Assurance. This is a for fee service provided to units on campus.


This form is to request support for managing Active Directory accounts including issues with existing accounts, password resets, creating new accounts, and disabling or deleting accounts. If there are multiple inactive UMROOT accounts that need to remain active, please include all accounts in one ticket, as opposed to submitting a ticket for each account.


This service is an MPathways module that is used to track and maintain information about the university’s assets, including their identification, acquisition data, current status, and financial data. This module allows users to update the description, location, and unit contact information for assets belonging to their department(s).

For more info, see Asset Management Module on the ITS website.


This service is a central file storage, sharing, and retrieval system for U-M faculty, staff and students. Also known as Institutional File System (IFS), AFS lets you access your documents and files from different computers at different locations.

For more info, see Andrew File System (AFS) on the ITS website: https://its.umich.edu/computing/backup-storage/afs


This form is to request an emergency employment termination


This service is learning solution that includes a course catalog, course registration system, payment gateway, and learning platform.


University community members use their UMICH password when logging in to many services and systems at U-M. ITS operates the systems and provides support for this password. Previously this password has been known as the U-M Kerberos password, or the Level-1 password.


This form is to request a new AFS group that can be used to host web sites with ITS web servers that mount AFS.


This service is for campus units requiring additional IT desktop support personnel to meet surge, project, or event staffing needs are able to contract with ITS to receive help from the Neighborhood IT desktop support group within ITS.


This service is a communication and collaboration platform developed by Microsoft as part of the Microsoft 365 family of products. It incorporates a feature set similar to Zoom, Google Meet, and other products offering workspace chat, videoconferencing, and file collaboration.


This service is a mobile application that provides in-app messages and announcements related to academic life, personalized class schedule information, news, well-being content, bus stops, parking locations, dining halls, featured university events, and emergency alert push notifications.


This service provides a single source for information about students and the administrative data that supports learning and teaching at U-M. The system shares the information contained in the integrated. database across the administrative and academic units on the Ann Arbor campus.


This service makes InCommon server certificates and Active Directory (UMROOT) certificates available for U-M use, as well as roll-up certificate bundles supports the use of InCommon SSL certificates, which are recommended for university websites. They are free through U-M's membership in InCommon and trusted by all popular web browsers and operating systems.


This form is Internal to ITS. This form is used by MiWorkspace Depot to purchase and deploy MiWorkspace Macs to customers at home.


This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.


This form for the InCommon Certificate Service is used to get your university unit or group set up to obtain and renew InCommon certificates via ACME clients such as certbot and win-acme. Requests for access are usually handled within two business days.

Fill out and submit this form to get your university unit or group set up to obtain and renew InCommon certificates via ACME clients such as certbot and win-acme. Requests for access are usually handled within two business days.


This form is to initiate onboarding a new employee to MiWorkspace Onbboarding includes the computing resources and access required to get started on their first day. The onboarding process provisions network access, personal and departmental storage, printing, and hardware with appropriate software (if needed). The onboarding process and form is available to units who subscribe to the MiWorkspace service.


This form is used for telephone trouble


This service is available to faculty, staff, and students who work for university units that subscribe to the MiWorkspace service or to the MPrint printing service.


This service provides U-M researchers with high performance, secure and flexible computing environments enabling the analysis of sensitive data sets restricted by federal privacy laws, proprietary access agreements, or confidentiality requirements.


This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.

For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help


This Service is for units that use a vendor-hosted product or service to store, process, or transmit university data, you must ensure adequate data protection. Whether you conduct a full Request for Proposals (RFP) or plan to use an open source product, you need to understand how potential vendors will protect university data prior to entering into a contractual relationship.

If your unit cannot determine the data classification, this form will assist Information Assurance in making a decision around the data classification level.

If your unit cannot determine the data classification, this form will assist Information Assurance in making a decision around the data classification level.


This Service is a campus-wide, AI-enabled workflow automation service that uses intelligent AI workflows to orchestrate complex, multi-step business processes. It will connect to various campus and cloud applications using low-code integrations, enabling non-developers to quickly create and deploy AI automations. These AI workflows will be able to interpret input, determine the next steps, and select the appropriate actions or tools