My Recently Visited Services
This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.
This form is used to submit new project requests to ITS PMO Operations team.
Approval from your supervisor is required before you submit a project request.
Projects start with great ideas. If you have one, document an outline for it and submit the Project Intake Form. The Project Management Office (PMO) team will handle the rest!
This service is traditional faculty & staff telephones providing high quality connections for teaching, learning, research, and work.
This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.
University community members use their UMICH password when logging in to many services and systems at U-M. ITS operates the systems and provides support for this password. Previously this password has been known as the U-M Kerberos password, or the Level-1 password.
This service provides a secure application that enables users to electronically prepare and send University business documents for the purpose of requesting and obtaining digital signatures and other information on those documents. Users can upload various types of document formats (e.g., Google, Word, Excel, pdf), then prepare the uploaded document for recipients to enter any necessary information (e.g., name, date, other information, initials).
This service supports university staff who manage student accounts and information. Also supports admissions activities by processing application fees and enrollment deposits, and it interfaces with the Financial Aid module.
Financial Aid: Enables U-M staff to establish eligibility for federal, state and institutional need-based aid and for merit-based aid; evaluate and monitor aid-related communications; provide per-event and cumulative fiscal management reporting for all aid programs; and manage student work-study employment.
This service is a tool that enhances workgroup communications. It provides a platform for individuals and groups to chat live online and keep conversations organized and accessible from anywhere, anytime.
This Service is used by the U-M Benefits Office to manage benefit services for U-M faculty and staff and retired faculty and staff.
Looking for verification of Insurance? Contact the Shared Services Center to request a letter by sending an email to sharedservices@umich.edu. You’ll receive a personalized letter for your auto insurance carrier within 10 business days. For more information on the Shared Services Center, please see https://ssc.umich.edu/
This service provides Voice over IP (VoIP) to Ann Arbor campus customers using Zoom software. This service also includes Zoom Call Queue, Auto Receptionist, and Shared Line groups.
This service is support of inquiries not related to other ITS services which may include support of the customer's computing environment and referrals to other service providers.
This service is used by U-M faculty and staff to disclose their outside interests and manage any conflicts of interest (COI).
This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds
This form for the Incommon Certificate Service is used to get your university unit set up to obtain and renew InCommon certificates through the InCommon Certificate Manager (ICM) web application. Access to the ICM web app
Fill out and submit this form to get your university unit set up to obtain and renew InCommon certificates through the InCommon Certificate Manager (ICM) web application. Access to the ICM web app requires that you always have two or more staff members who can manage your certificates. Requests for access are usually handled within two business days.
This service provides access control, after-hours entry, production monitoring support, and service restoration for data centers.
This service is a desktop support service that provides network connectivity to your computers and devices, delivery of software and security updates, printing, and access to a team of desktop support professionals. The service standardizes common desktop support work across campus, allowing units to focus on mission-critical technology.
This form is to request a new AFS group that can be used to host web sites with ITS web servers that mount AFS.
This form is Internal to ITS. This form is used by MiWorkspace as a subprocess of the refresh process. If a customer reports a different locationof their computer, this workflow gets kicked off to update the asset record for that computer. This form should only be used by that automated process
This Service provides support from the ITS Project Management Office for the TeamDynamix PPM module.
Use this service to request approval of an exception to continue using phone call and SMS methods for Multi-Factor authentication.
This Service offers software licensing for University of Michigan including the UmichITAM software-sharing consortium. View the ITS Software Services website for additional details: https://its.umich.edu/computing/computers-softw...
This form is to request an API be promoted from Test to Prod, or to update an existing API in production.
This service is a central file storage, sharing, and retrieval system for U-M faculty, staff and students. Also known as Institutional File System (IFS), AFS lets you access your documents and files from different computers at different locations.
For more info, see Andrew File System (AFS) on the ITS website: https://its.umich.edu/computing/backup-storage/afs
This service is managed by ITS Information Assurance. This is a for fee service provided to units on campus.