My Recently Visited Services
This service is support of inquiries not related to other ITS services which may include support of the customer's computing environment and referrals to other service providers.
This form is to request user access to one of the HPC clusters (Great Lakes, Armis2, or Lighthouse).
This form is for MiWorkspace and MPrint customers to request recommendation from the MPrint Team on what type of hardware might be best suited for new or replacement printers
This form is used by the ARC team as part of their process to have users agree to conditions related to use of ARC services
This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.
This service is the supported query and reporting tool for the U-M Data Warehouse.
Use BusinessObjects to run UM-maintained reports and to create and run ad hoc reports. BusinessObjects interfaces (also known as universes) have been developed for all data in the U-M Data Warehouse.
This service provides the main connection to the outside world: the high performance networks of Internet2, the Big Ten Academic Alliance shared network, and the commercial internet.
This service is a desktop support service that provides network connectivity to your computers and devices, delivery of software and security updates, printing, and access to a team of desktop support professionals. The service standardizes common desktop support work across campus, allowing units to focus on mission-critical technology.
This service is a high-capacity, reliable, secure, and fast storage solution. It is tuned for large files (which corresponds roughly to be files in 1 megabyte in size or larger), but it is still capable of efficiently storing small files, such as: word documents, spreadsheets, image files, etc. Turbo enables investigators across the University of Michigan to store and access data needed for their research via a local host in a lab or our High Performance Computing Clusters, such as: Great Lakes, Lighthouse, and Armis 2. Additionally, it supports the storing of sensitive data on HIPAA compliant systems, such as the Armis 2 cluster managed by ARC.
This service is managed by ITS Information Assurance. This is a for fee service provided to units on campus.
This service is a web-based fax solution that eliminates the need for a physical fax machine to send and receive faxes.
Copies of sent and received faxes are automatically forwarded to an individual or group email account, with different retention methods based on specific group guidelines.
Accounts are associated with 10-digit university phone numbers and are managed on a university server, integrated with the university telecommunications infrastructure and the internet.
This service supports checking the status of most network devices on campus. Review network maps by building and a list of all current and recent outages.
This form is Internal to ITS. This form is used by MiWorkspace as a subprocess of the refresh process. If a customer reports a different locationof their computer, this workflow gets kicked off to update the asset record for that computer. This form should only be used by that automated process
This service is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix can support IT management and support functions and has capabilities that provide general customer support or management of other non-IT functions like facilities and human resources too.
This Service allows faculty, staff, students, sponsored affiliates, and guests to communicate through wireless local area networks on laptops, tablets, cellular phones, and other devices. ITS supports four wireless networks on campus, MWireless, MSetup, MGuest, and eduroam. The current standard for wireless connections is 802.11ac which typically provides connectivity between 100-200Mbps.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
This service is U-M’s cloud-based media streaming service. This content management service helps organize, catalog, share, search, and publish multimedia content.This form is for MiVideo customers to request assistance
This service provides U-M researchers with high performance, secure and flexible computing environments enabling the analysis of sensitive data sets restricted by federal privacy laws, proprietary access agreements, or confidentiality requirements.
This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds
This form allows Instructors to request specialty software to be available on Campus Computing Sites computers for your course
This form is to request access to the ITS API Directory for development
This service is used to connect devices to campus networks. It is comprised of microscopic strands of glass, and permits data to travel over longer distances at higher bandwidths than other types of cable.