My Recently Visited Services
This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.
For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help
Zoom for Government at U-M provides a secure telephone service to meet the needs of researchers. Optionally, secure Zoom Meetings can also be provided through Zoom for Government.
This service offers evaluations to explore high-tech accommodation options. These can improve technology use for people with short- or long-term disabilities. Our service is available to U-M students and staff who are not covered by other services. Training and problem solving help is also available. We have many years of experience recommending solutions. There is no charge.
To make an appointment or ask a question, please fill out the form below.
This service provides a foundation of protection for university IT resources, including those that enable teaching, learning, research, and administration. It is a continuation and expansion of the IT security program that has been in place for years.
This form is used to create new ticketing applications in TeamDynamix
This service provides an enterprise tool for use by social media managers across all U-M campuses and Michigan Medicine to plan and manage U-M social media interactions. Sprout Social offers increased security, better social media listening capabilities, improved reputation management in our social media channels, and is a critical necessity for long term strategic management of U-M’s social media voice.
This service supports researchers who purchase computing hardware that will be maintained as private and dedicated for their research.
This form is to request assistance with Grackle, a set of accessibility checker add-ons designed for use with your U-M Google account. Grackle can help you create accessible documents, spreadsheets, and presentations in Google Docs, Sheets, and Slides.
This form can be used to request a new group or remove an existing group. A new group will be created in both TeamDynamix and MCommunity. The two groups will be synced. Removal of an existing group only applies to TeamDynamix and group owner(s) are responsible for removing the group from MCommunity.
This service is a web-based tool that allows users to record, listen to, and learn names. It enables units to foster employee retention, and forge better customer relationships. All U-M students, faculty, staff, and alumni on the Ann Arbor, Dearborn, and Flint campuses, and at Michigan Medicine are eligible to use NameCoach. See more details on our NameCoach service page.
For help with Namecoach, contact the ITS Service Center .
Use this form to request a NameCoach Salutation, a "name page" that can be managed by your Department Admin/Event Host. The name page provides the pronunciation of event invitees' names for any events such as commencement, admissions-related events, award ceremonies, outreach programs, and others
To begin the creation of a name page and expedite the process, event hosts should use this form to provide preliminary information that is neede
This Service supports privacy operations, including process and technology assessments, data access requests, privacy notices, and management of personal information
This service creates a secure, encrypted connection between your device and the U-M network and enables access to university resources from untrusted networks.
This Service is an MPathways module that allows the university to bill, record, and track payments for sponsored research and centralized general receivables.
For more info, see Accounts Receivable & Billing Module on the ITS website.
This form is used by the ARC team as part of their process to have users agree to conditions related to use of ARC services
This service provides campus users access to their own web applications without needing to download, install, and maintain additional hardware and software
This form is to request assistance with the upgrade existing hosted websites.
This form can be used to request the creation of a new website or to move an existing website into the Regents of the University of Michigan Pantheon Account
This service is for residents of Northwood I, II, IV and V, and the Munger Graduate Residences can access Xfinity on Campus, a service offered by Comcast, at no charge. This service is no longer available to residents of other residence halls.
This service will provide System and Service level monitoring to the entire university, offering alerting and metrics to university IT professionals.
This service unifies cloud video conferencing, simple online meetings, group messaging, and provides the option for meeting recordings. Zoom offers high quality video, audio, and wireless screen-sharing across Windows, Mac, Linux, Chrome OS, iOS, Android, Blackberry, Zoom Rooms, and H.323/SIP room systems.
This service provides Voice over IP (VoIP) to Ann Arbor campus customers using Zoom software. This service also includes Zoom Call Queue, Auto Receptionist, and Shared Line groups.
This service is a software-based conference room system that provides a streamlined experience for audio conferencing, wireless screen sharing, and video conferencing using the Zoom platform. Users of a Zoom Room can launch scheduled Zoom meetings with a single press of a button. This makes it easy to combine in-person and virtual guests in a simple, no-hassle hybrid meeting experience.
This service is the application within PeopleSoft Campus Solutions that is used to track the requirements and policies that a student must satisfy in order to graduate.