My Recently Visited Services

This Service is a campus-wide, AI-enabled workflow automation service that uses intelligent AI workflows to orchestrate complex, multi-step business processes. It will connect to various campus and cloud applications using low-code integrations, enabling non-developers to quickly create and deploy AI automations. These AI workflows will be able to interpret input, determine the next steps, and select the appropriate actions or tools

This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.

For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help

This service provides personalized consultation to set up a live event video stream.

This Service allow departments to conveniently offer room management to a variety of spaces, including spaces without built-in video conferencing. The small, interactive touch panels allow users to see what meetings are coming up in a specific space.

Internal to ITS. This Service is the MiWorkspace Service, which has special support provided to U-M executive officers, including a dedicated oncall

This service is an analytic service offered by ITS Teaching & Learning. My Learning Analytics (MyLA) provides students with information about their engagement with course materials and resources, assignments, and grades in a Canvas course.

This service provides a single source for information about students and the administrative data that supports learning and teaching at U-M. The system shares the information contained in the integrated. database across the administrative and academic units on the Ann Arbor campus.

This Service provides assistance or collaboration with making information technology (websites, documents, media) accessible to work towards meeting the requirements of the EIT Accessibility Standard Practice Guide on campus.

This service is managed by ITS Information Assurance. This is a for fee service provided to units on campus.

This Service is a cloud-based extract, transform, and load (ETL) product designed to perform large data operations. Informatica Cloud is an on-demand subscription service that provides a complete platform for cloud integration and data management.

This form is for support with account recovery, including issues with self-service identity verification using Persona.

This form is used to request that Oracle database account(s) be unlocked, or password(s) reset.

To submit this form, you must be the person to whom the Oracle account(s) has been assigned - you may not submit this form on behalf of another person.

In the "Request Info" section below, please select whether to unlock account(s) or to reset password(s). In the "Additional Comments" box, indicate each username and database for which action is requested, on separate lines. Some example entries are:

YOURUNIQ - DWPROD
MYUNIQ - EDWPROD

This form should only be used to request the resetting or Oracle passwords or the unlocking of Oracle accounts. Use OARS and submit a request there to remove any Oracle database accounts that are no longer used and should be deleted permanently.

This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.

This Service is ORCID Open Researcher and Contributor ID. The ORCID initiative focuses on solving the name ambiguity problem by creating persistent unique identifiers and linking mechanisms between different ID schemes and research objects.
ORCiD IDs are unique identifiers used to ensure that your published research is accurately attributed to you. They are used worldwide by publishers, institutions, and funding agencies. We encourage U-M researchers to add their ORCiD iD to their MCommunity profile.

Internal to ITS, this Service is to request assistance from the Infrastructure Performance Support Analyst (PSA) team, whch helps ITS customers use and understand technologies by providing change management, communication, technical training, and support. The team also manages small projects or collaborates with service leaders to launch new services or help users adopt the change in existing services.

This service is U-M’s cloud-based media streaming service. This content management service helps organize, catalog, share, search, and publish multimedia content.​​​​​​​This form is for MiVideo customers to request assistance

This service supports researchers with grants that require the purchase of computing hardware. Lighthouse allows researchers to place their own hardware within the ARC-TS HPC Slurm environment. This is a dedicated HPC cluster.

This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.

This web form will create a ticket for phone service support and Service Request System (SRS)
related requests and inquiries.

This service is a communication and collaboration platform developed by Microsoft as part of the Microsoft 365 family of products. It incorporates a feature set similar to Zoom, Google Meet, and other products offering workspace chat, videoconferencing, and file collaboration.

This service provides access to and support for advanced computing resources. ARC facilitates new and more powerful approaches to research challenges in fields ranging from physics to linguistics, and from engineering to medicine.

Have any question or support need regarding an Advanced Research Computing service or resource? Please reach out and get the support you need for Advanced Research Computing (ARC)

Learn about the ways to access support for ARC: How to access direct support from ARC https://teamdynamix.umich.edu/TDClient/30/Porta...

This Service supports inquiries about Artificial Intelligence (AI) tools on U-M Campus. Submit your AI tool questions using this form.

This service is an enterprise content management system (also known as a document management system) that serves as a repository for capturing and indexing critical documents that support various business processes around the university. Users of the system can upload and organize paper and electronic documents and retrieve those documents securely.

This service is a bundled remote computing service that provides cloud computing infrastructure over the Internet with storage, bandwidth and customized support for application programming interfaces (API).

Submit a request to the internal U-M Audit Services Support team