My Recently Visited Services
This service is support of inquiries not related to other ITS services which may include support of the customer's computing environment and referrals to other service providers.
This service provides a cost-effective Mac management solution that enables units to deliver consistently configured workstations in a zero/light touch operational model.
This Service is an access management tool with current institutional data available to create groups and automatically sync them where they are needed to control access to services
Group membership can be created using available institutional data in Grouper.
Your service is able to read group membership to control access from either UMROOT Active Directory or eDirectory (MCommunity) targets.
Identities external to U-M without a uniqname do not need access to your service. People entitled to access your service must all have a uniqname.
Grouper is the authoritative source for group membership.
Internal to ITS, this service hosts content managed by OVPC and serves the main University of Michigan website https://umich.edu which is part of the emergency alert system.
This service provides general data center support including racking, cabling, and powering of equipment. Schedules and conducts preventative and break/fix maintenance work at ITS data center and telephony room locations across campus.
This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds
This service is database hosting service available throughout the University of Michigan. MiDatabase provides campus with a centrally managed, on-premise cloud environment that reduces the cost, risk and overhead involved in running services independently.
This Service ensures that all campus customers have access to the same versions of software, promoting consistency across systems, ensures updates come from a trusted source, reducing the risk of compromised files. Local repository speeds up downloads and updates, enabling quicker implementation. ITS tailors the repository to meet the specific needs of campus customers by including software packages commonly used within the UM environment.
This service is an all-in-one Software as a Service. This offering is not intended to replace Google as the primary productivity tool for U-M academic campuses.
U-M Microsoft Office 365 is available to current UM faculty, staff, students, sponsored affiliates, and emeritus with regular (not temporary) uniqnames. Alumni and retirees are not included in the university's licensing terms with Microsoft.
Collaboration & Learning:
- Productivity (Word, Excel, PowerPoint, OneNote)
- OneDrive
- SharePoint Online
- Forms
Classroom Tools:
- OneNote Class Notebook
More Inclusive Classrooms:
- Learning Tools
- Accessibility Checker
- Office Lens
Game Based Learning:
- Minecraft Education Edition
This service is a desktop support service that provides network connectivity to your computers and devices, delivery of software and security updates, printing, and access to a team of desktop support professionals. The service standardizes common desktop support work across campus, allowing units to focus on mission-critical technology.
This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.
For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help
This form allows Instructors to request specialty software to be available on Campus Computing Sites computers for your course
This service provides automatic, scheduled, remote data backup for files located on servers that are managed by University of Michigan faculty, staff, and students.
This service delivers management reports in a customizable user interface. This system offers:
- Alerts, metrics, and personalized reports based on your user profile, user preferences, and role-based security.
- Guided analysis on specific content with links that drill-down to associated detail.
- Report data sourced from multiple databases (e.g., M-Pathways Production, U-M Data Warehouse, unit systems).
- Content developed and published by ITS and University units.
- An intuitive interface.
This service is a payment given to an individual as compensation for participating in a research study. At the University of Michigan, the Human Subject Incentive Program (HSIP) staff oversees and administers the payment process.
This Service is for unit and research project implementations; it is not available to individuals other than through their units.
This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.
Internal to ITS, this Service is to request assistance from the Infrastructure Performance Support Analyst (PSA) team, whch helps ITS customers use and understand technologies by providing change management, communication, technical training, and support. The team also manages small projects or collaborates with service leaders to launch new services or help users adopt the change in existing services.
This service is the University of Michigan’s web-based learning and information center, it offers a variety of learning activities to support operational users, compliance requirements, and professional development. The learning catalog includes training from ITS, Organizational Learning, Environment, Health and Safety (EHS), PEERRS, the Shared Services Center, Treasurer’s Office, and more.
This service unifies cloud video conferencing, simple online meetings, group messaging, and provides the option for meeting recordings. Zoom offers high quality video, audio, and wireless screen-sharing across Windows, Mac, Linux, Chrome OS, iOS, Android, Blackberry, Zoom Rooms, and H.323/SIP room systems.
This Service supports user research, UI and UX design, and web development. We manage the ITS Website service, Wolverine Access Gateway, and the Michigan App, as well as conduct user research and design work for projects. The team offers expertise and resources for creating enjoyable digital experiences with a deep understanding of user needs across digital platforms.
This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.