My Recently Visited Services

This service provides Voice over IP (VoIP) to Ann Arbor campus customers using Zoom software. This service also includes Zoom Call Queue, Auto Receptionist, and Shared Line groups.

This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.

This service is voicemail for users transitioning from Traditional or VoIP phone systems. It is currently only in use on the Ann Arbor campus, since Dearborn and Flint campuses have fully transitioned to Zoom Phone which has voicemail included. Unity voicemail service will retire when the Telephone upgrade project is completed.

Internal to ITS, this Service allows users of the retired ITS Jira Service to view archived Jira data. The Jira Service was used by ITS staff to plan, track, and manage agile and software development projects.

This form is to request an API be promoted from Test to Prod, or to update an existing API in production.

This service is an open source web application designed to help manage and document computer networks.NetBox was developed specifically to address the needs of network and infrastructure engineers.

This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.

For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help

This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.

This Service provides an account which allows someone who does not have a U-M uniqname and UMICH password to authenticate to the U-M computing environment; to log in to the environment and be identified. It does not automatically authorize that person to use any services.

This form is to initiate onboarding a new employee to MiWorkspace Onbboarding includes the computing resources and access required to get started on their first day. The onboarding process provisions network access, personal and departmental storage, printing, and hardware with appropriate software (if needed). The onboarding process and form is available to units who subscribe to the MiWorkspace service.

This service is a payment given to an individual as compensation for participating in a research study. At the University of Michigan, the Human Subject Incentive Program (HSIP) staff oversees and administers the payment process.

This form is used to provide Active Directory group information to the IAM Elevated Access Management team for security groups as part of a Passwordstate configuration.

This service relays mail on behalf of other machines, devices, and applications that require an ""outbound mail server"" and are unable to use authenticated SMTP—that is, that are unable to use smtp.mail.umich.edu.

The mail relay service is not intended for use by personal workstations or applications that support authenticated SMTP. It is also not intended for relaying unofficial, unsolicited bulk mail."

This service is a web-based fax solution that eliminates the need for a physical fax machine to send and receive faxes.

Copies of sent and received faxes are automatically forwarded to an individual or group email account, with different retention methods based on specific group guidelines.

Accounts are associated with 10-digit university phone numbers and are managed on a university server, integrated with the university telecommunications infrastructure and the internet.

This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.

This service is a cloud file storage option that provides automatic back-up and is readily accessible from any device

This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.

This service supports university staff who manage student accounts and information. Also supports admissions activities by processing application fees and enrollment deposits, and it interfaces with the Financial Aid module.
Financial Aid: Enables U-M staff to establish eligibility for federal, state and institutional need-based aid and for merit-based aid; evaluate and monitor aid-related communications; provide per-event and cumulative fiscal management reporting for all aid programs; and manage student work-study employment.

This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students

Use this link to access the form to submit a Focus on Excellence Award or ITS Difference Award.

This service provides support for the University of Michigan's official identification card program. It covers creating, issuing, and tracking an MCard for individuals who are engaged in University business. The card creates the identification for the individual. Everyone within the university community is required to have a valid MCard.

This form can be used to add, update, or remove access for the TeamDynamix Project & Portfolio Management application.

This service is a central file storage, sharing, and retrieval system for U-M faculty, staff and students. Also known as Institutional File System (IFS), AFS lets you access your documents and files from different computers at different locations.

For more info, see Andrew File System (AFS) on the ITS website: https://its.umich.edu/computing/backup-storage/afs

This service is a tool designed to help students find and reserve designated study spaces, computer stations, a space to take a remote class, or just a dedicated quiet touchdown spot between classes. (https://studyspaces.umich.edu)

University community members use their UMICH password when logging in to many services and systems at U-M. ITS operates the systems and provides support for this password. Previously this password has been known as the U-M Kerberos password, or the Level-1 password.