My Recently Visited Services
Internal to ITS. This service allows ITS staff to request help with Training, Documentation, Communication, Change Management, Website updates from the ITS Performance Support Teams
This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.
For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help
University community members use their UMICH password when logging in to many services and systems at U-M. ITS operates the systems and provides support for this password. Previously this password has been known as the U-M Kerberos password, or the Level-1 password.
This service helps facilitate, track, route, and communicate on projects related to administrative and learning management data projects. If you need assistance with anything data-related on campus, the Data Concierge can help!
This service provides Voice over IP (VoIP) to Ann Arbor campus customers using Zoom software. This service also includes Zoom Call Queue, Auto Receptionist, and Shared Line groups.
This form is for faculty, students, and instructors to request a tout be posted on the U-M Canvas carousel at the top of the U-M Canvas page.
This Service is the ITS-supported, centralized org for units to house their CRM-focused business processes. ITS, via the Salesforce Center of Excellence (SFCOE) team, consults with units to scope and build the org as well as provide ongoing support and governance.
Participation in the ITS Enterprise Salesforce org brings centralized infrastructure such as data integrations with institutional data sources, managed backup, and disaster recovery.
This service is traditional faculty & staff telephones providing high quality connections for teaching, learning, research, and work.
This service delivers management reports in a customizable user interface. This system offers:
- Alerts, metrics, and personalized reports based on your user profile, user preferences, and role-based security.
- Guided analysis on specific content with links that drill-down to associated detail.
- Report data sourced from multiple databases (e.g., M-Pathways Production, U-M Data Warehouse, unit systems).
- Content developed and published by ITS and University units.
- An intuitive interface.
This service is required of U-M students, faculty, and staff when they create their U-M uniqnames and passwords. Two-factor means that when you log in, you provide two proofs of your identity. At U-M, that means your password plus Duo. Alumni may choose to keep using or add Duo two-factor to protect their U-M accounts.
Optery is a third-party vendor that removes personal information from the internet. Optery works with data brokers to remove an individual’s data on their behalf. It also provides a user-friendly dashboard to track progress. A fully established U-M service will allow for a federated/unit-based admin and budget model.
This service provides merchants the option of using ITS-supported infrastructure and equipment that are PCI-compliant when setting up their credit card-processing systems.
This service helps people with research data analytics and workflows. Includes expert help with Machine Learning.
This Service supports privacy operations, including process and technology assessments, data access requests, privacy notices, and management of personal information
This Service is a suite of services to support academic space scheduling and reporting. SPACES can help units automate academic classroom scheduling while meeting pedagogical needs, manage event creation and reservations, and vizialize and model data for campus planning. SPACES is integrated with Oracle PeopleSoft Campus Solutions for class section and classroom data.
This form is used to request a exception access to Campus Computing Sites Software. Software access at Campus Computing Sites is granted based on university affiliation. You may request access to additional software titles even if that title is not eligible based on your affiliation.
Software licenses and your role at the University of Michigan, determine what software you can access on a Sites workstation. There are circumstances where an individual of an excluded role does have a legitimate reason for using a software title that is not in conflict with the intent of the licensing terms. You can use this form to request we make an exception. Sites staff review and approved exceptions on a case by case basis.
Exceptions are valid for a single academic year. After the end of summer term, and before the start of fall term, the exceptions will expire.
This form allows Instructors to request specialty software to be available on Campus Computing Sites computers for your course
This service is a Microsoft Enterprise Software as a Service (SaaS) solution for GIT that is provided by ITS. Faculty, staff (including temporary staff), and students of the University of Michigan with a shortcode are eligible to use this Service.
This service is a web-based tool that allows users to record, listen to, and learn names. It enables units to foster employee retention, and forge better customer relationships. All U-M students, faculty, staff, and alumni on the Ann Arbor, Dearborn, and Flint campuses, and at Michigan Medicine are eligible to use NameCoach. See more details on our NameCoach service page.
For help with Namecoach, contact the ITS Service Center .
Use this form to request a NameCoach Salutation, a "name page" that can be managed by your Department Admin/Event Host. The name page provides the pronunciation of event invitees' names for any events such as commencement, admissions-related events, award ceremonies, outreach programs, and others
To begin the creation of a name page and expedite the process, event hosts should use this form to provide preliminary information that is neede
This form is Internal to ITS. Form to request exception to MiWorkspace Encryption Policy. MiWorkspace laptop computers are encryped by default, if a customer needs their MiWorkspace computer not to be encrypted, use this process to get approval from IA, then have MiWorkspace unencrypt