My Recently Visited Services
This service is U-M's one-stop-shop for computer sales, consulting, and tech repair. All students, faculty, and staff receive educational discounts. *
*Formerly Computer Showcase, name change March 2020
This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.
This Service is a campus-wide, AI-enabled workflow automation service that uses intelligent AI workflows to orchestrate complex, multi-step business processes. It will connect to various campus and cloud applications using low-code integrations, enabling non-developers to quickly create and deploy AI automations. These AI workflows will be able to interpret input, determine the next steps, and select the appropriate actions or tools
This service is a software-based conference room system that provides a streamlined experience for audio conferencing, wireless screen sharing, and video conferencing using the Zoom platform. Users of a Zoom Room can launch scheduled Zoom meetings with a single press of a button. This makes it easy to combine in-person and virtual guests in a simple, no-hassle hybrid meeting experience.
This service is a desktop support service that provides network connectivity to your computers and devices, delivery of software and security updates, printing, and access to a team of desktop support professionals. The service standardizes common desktop support work across campus, allowing units to focus on mission-critical technology.
This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.
This service is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix can support IT management and support functions and has capabilities that provide general customer support or management of other non-IT functions like facilities and human resources too.
This Service is used to facilitate application processes and automate workflows related to internal review processes and decision making for internal funding opportunities, fellowships, awards, competitions and events.
This service is a web-based fax solution that eliminates the need for a physical fax machine to send and receive faxes.
Copies of sent and received faxes are automatically forwarded to an individual or group email account, with different retention methods based on specific group guidelines.
Accounts are associated with 10-digit university phone numbers and are managed on a university server, integrated with the university telecommunications infrastructure and the internet.
This form is to request assistance with Printing at Campus Computing locations (also known as Sites) across campus via MPrint. Sites locations offer black and white, color, tabloid, or poster printers. Everyone is welcome to print at Campus Computing locations, though printing allocations vary.
Most Campus Computing Sites provide black and white laser printing, and several provide color or large format printing. Use this request for support of these printers.
This services provides a consistent and intuitive audiovisual experience. Our goal is to help units design and build sensible AV solutions that are cost-effective and are integrated with U-M infrastructure. ITS Audiovisual Service is available for conference rooms at schools, colleges, and other units on the U-M Ann Arbor campus.
This Service is the ITS-supported, centralized org for units to house their CRM-focused business processes. ITS, via the Salesforce Center of Excellence (SFCOE) team, consults with units to scope and build the org as well as provide ongoing support and governance.
Participation in the ITS Enterprise Salesforce org brings centralized infrastructure such as data integrations with institutional data sources, managed backup, and disaster recovery.
This service provides U-M researchers with high performance, secure and flexible computing environments enabling the analysis of sensitive data sets restricted by federal privacy laws, proprietary access agreements, or confidentiality requirements.
This form is for new subscriptions or to update a current Amazon Web Services at U-M subscriptions
This service is managed by ITS Information Assurance. This is a for fee service provided to units on campus.
This Service is for units that use a vendor-hosted product or service to store, process, or transmit university data, you must ensure adequate data protection. Whether you conduct a full Request for Proposals (RFP) or plan to use an open source product, you need to understand how potential vendors will protect university data prior to entering into a contractual relationship.
If your unit cannot determine the data classification, this form will assist Information Assurance in making a decision around the data classification level.
If your unit cannot determine the data classification, this form will assist Information Assurance in making a decision around the data classification level.
This service is a routine quarterly scans of all University of Michigan owned and managed networks by Information Assurance (IA). There are options for monthly and on-demand scanning service on request. All networks, systems, databases, or applications that create, maintain, process, transmit, or store data classified as High or Restricted must be scanned monthly.
This service is a bundled remote computing service that provides cloud computing infrastructure over the Internet with storage, bandwidth and customized support for application programming interfaces (API).
This form is to request assistance with Grackle, a set of accessibility checker add-ons designed for use with your U-M Google account. Grackle can help you create accessible documents, spreadsheets, and presentations in Google Docs, Sheets, and Slides.
Service supports requests to register domains outside umich.edu (like .org, .net, .com, and other domains)
These registrations require departmental approval and annual fees paid for using a university Shortcode.
This service uses a scanner that is is effective at finding weaknesses in web applications, such as SQL injection, cross-site scripting, and authentication bypass vulnerabilities. The scanner crawls a given web application, checking for problems across web servers, proxy servers, web applications, and other web services. After a scan completes, IA provides a report detailing any concerns discovered and recommendations for remediation.
This Service is consolidated DHCP/DNS/IPAM network solution. The university hostmaster provides these services at no additional cost as part of the larger networking services on campus.
This Service is a suite of products & services that includes application hosting, cloud computing, database services and more.
Google Cloud Platform (GCP) at U-M is offered to current faculty and staff only
This service is support of inquiries not related to other ITS services which may include support of the customer's computing environment and referrals to other service providers.