My Recently Visited Services
This service is used for authentication (to validate that you are who you say you are) when logging in to many services and systems at U-M. Kerberos will continue to be available, but we recommend the use of other authentication options, such as Shibboleth, whenever possible going forward, rather than using Kerberos directly.
This form is to request a Red Hat Satellite Host Collection
Internal to ITS, this service hosts content managed by OVPC and serves the main University of Michigan website https://umich.edu which is part of the emergency alert system.
This form is Internal to ITS. Form to request a tag for a MiWorkspace computer
This form is used to tracks kudos and complaints about the ITS support experience
This form is to request a new AFS group that can be used to host web sites with ITS web servers that mount AFS.
This Service provides support from the ITS Project Management Office for the TeamDynamix PPM module.
Use this link to access the form to submit a Focus on Excellence Award or ITS Difference Award.
This form is to request an API be promoted from Test to Prod, or to update an existing API in production.
This form is to request support for managing Active Directory accounts including issues with existing accounts, password resets, creating new accounts, and disabling or deleting accounts. If there are multiple inactive UMROOT accounts that need to remain active, please include all accounts in one ticket, as opposed to submitting a ticket for each account.
This Service is used to facilitate application processes and automate workflows related to internal review processes and decision making for internal funding opportunities, fellowships, awards, competitions and events.
This service is a web-based solution created by iFax Solutions that eliminates the need for a fax machine to send and receive faxes.
Copies of sent and received faxes are forwarded to an individual or group email account, and originals are removed every 24 hours from the central servers.
Accounts are tied to 10-digit university phone numbers, located on a university server, and connected to the university telecommunications infrastructure and the internet. IP Fax accounts are currently available on the Ann Arbor campus."
This service is a software-based conference room system that provides a streamlined experience for audio conferencing, wireless screen sharing, and video conferencing using the Zoom platform. Users of a Zoom Room can launch scheduled Zoom meetings with a single press of a button. This makes it easy to combine in-person and virtual guests in a simple, no-hassle hybrid meeting experience.
This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds
This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.
This service allows review of information on university networks, including: network name, IP subnet ranges, VLAN ID, physical location, description/purpose, and contact information for network hosts.
This service to supports the housing requirement that users register all devices that connect to the wired network in U-M residence halls.
This service is support of the university’s online catalog ordering system, which allows you to browse prices and product specifications and create orders for many U-M contracted suppliers.
This services provides a consistent and intuitive audiovisual experience. Our goal is to help units design and build sensible AV solutions that are cost-effective and are integrated with U-M infrastructure. ITS Audiovisual Service is available for conference rooms at schools, colleges, and other units on the U-M Ann Arbor campus.
This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.
This service consists of technologies and tools which support the business services used to manage the products acquired through Supply Chain for the university. Inventory Application Service is a flexible, comprehensive inventory management system that enables increased inventory accuracy and customer service levels while reducing costs and inventory write-offs.
This Form is to request assistance or provide feedback on the Mobile Application of the MPrint service. MPrint is designed to provide a simpler way to print, by taking advantage of Follow Me Printing.
With the MPrint Mobile App, you are able to:
- Upload docs to Follow Me from your phone.
- Release Follow Me jobs to any printer on campus with a yellow MPrint print queue label.
- Delete jobs from the Follow Me queue.
- Detect printers near you to release your print job.
This service uses a scanner that is is effective at finding weaknesses in web applications, such as SQL injection, cross-site scripting, and authentication bypass vulnerabilities. The scanner crawls a given web application, checking for problems across web servers, proxy servers, web applications, and other web services. After a scan completes, IA provides a report detailing any concerns discovered and recommendations for remediation.