My Recently Visited Services

This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.

For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help

This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.

This form is to request a TeamDynamix Dashboard be created, modified, and or pushed to TDX Technicians

This service is an interface to allow delegation of specific IT infrastructure management tasks to IT teams outside of a central IT team. This is implemented with a suite of extensible Django apps and core Django project that seamlessly integrate new modules and customizations without requiring code changes.

This service is for both Exception and Standard DNS requests.

Service supports requests to register domains outside umich.edu (like .org, .net, .com, and other domains)
These registrations require departmental approval and annual fees paid for using a university Shortcode.

This service offers liaisons between campus units and Information and Technology Services. Customer Relationship managers campus units across the entire U-M community to inform them, to learn about their business requirements and priorities, and to advocate for their technology needs. The focus is on building relationships that provide both the campus units and ITS with better communication and closer partnership by connecting campus units with the appropriate technology resources.

This service provides support for the University of Michigan's official identification card program. It covers creating, issuing, and tracking an MCard for individuals who are engaged in University business. The card creates the identification for the individual. Everyone within the university community is required to have a valid MCard.

This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.

This service is used by U-M faculty and staff to disclose their outside interests and manage any conflicts of interest (COI).

This Service is a core facility management system designed to support operations for a myriad of types and sizes of centralized labs and shared resource facilities. The modular web-based software solution's functionality includes calendars for reserving specific resources, access control for sensitive or validated equipment, billing and reporting, and time and cost tracking against projects.

This service service is a web-based system that accommodates the electronic management of Institutional Animal Care & Use Committee (IACUC) animal use research protocols, controlled substances, and the associated ordering, census, and invoicing of animals for the Unit for Laboratory Animal Medicine (ULAM) at the University of Michigan.

This service is the University of Michigan's site for electronic research administration.

This service is a is high-speed storage connected via fiber optics for maximum performance, with real-time mirroring between two data centers. This storage is used to deliver other services including MiBackup and AFS, and is not offered as a rate-based service to campus.

This Service is the ITS-supported, centralized org for units to house their CRM-focused business processes. ITS, via the Salesforce Center of Excellence (SFCOE) team, consults with units to scope and build the org as well as provide ongoing support and governance.
Participation in the ITS Enterprise Salesforce org brings centralized infrastructure such as data integrations with institutional data sources, managed backup, and disaster recovery.

This Service is an electronic medical record (EMR) solution that serves as the:

1. Core EMR for Occupational Health Services
2. Tracking system for vaccinations/immunizations across U-M in alignment with U-M policies
3. Tracking tool for incidents of communicable diseases/illness that could affect the public health of the U-M population

Enterprise Health can be found at https://enterprise-health.umich.edu

Information about Occupational Health Services can be found at https://hr.umich.edu/benefits-wellness/health-w...

This service provides anti-virus/anti-malware, along with industry-leading threat detection and mitigation capabilities that provide protection for U-M owned machines against ransomware and other malicious attacks. In addition, Falcon provides a tenant/sub-tenant model that allows interested units to have Falcon console access to review and respond to cyber threat detections within their units

Enhanced Endpoint Protection powered by CrowdStrike Falcon
Use this form for support requests or to add/remove unit IT staff access to the Falcon console.

This service is available to campus units requiring general compute engineering support to meet project needs are able to contract with ITS to receive help from the ITS EUC MiWorkspace Engineering team.

This form is used to report an issue with an Emergency Phone

This Service is for unit and research project implementations; it is not available to individuals other than through their units.

This form is used to provide Active Directory group information to the IAM Elevated Access Management team for security groups as part of a Passwordstate configuration.

This service provides a secure application that enables users to electronically prepare and send University business documents for the purpose of requesting and obtaining digital signatures and other information on those documents. Users can upload various types of document formats (e.g., Google, Word, Excel, pdf), then prepare the uploaded document for recipients to enter any necessary information (e.g., name, date, other information, initials).

This service is a cloud file storage option that provides automatic back-up and is readily accessible from any device

This service is the constituent relationship management system used for fundraising efforts at the University. It is the single source for managing information about relationships and interactions that the University has with its donors, alumni, colleagues, friends, foundations and corporations. The system shares information with the Office of University Development, Development staff across the administrative and academic units on all three U-M campuses as well as Michigan Medicine, and the Alumni Association.

This service is an enterprise content management system (also known as a document management system) that serves as a repository for capturing and indexing critical documents that support various business processes around the university. Users of the system can upload and organize paper and electronic documents and retrieve those documents securely.