My Recently Visited Services

This service is a mobile application that provides in-app messages and announcements related to academic life, personalized class schedule information, news, well-being content, bus stops, parking locations, dining halls, featured university events, and emergency alert push notifications.

This service is for both Exception and Standard DNS requests.

This form is to request access that provides data via the MCommunity LDAP Tree.

This service is an infrastructure management product specifically designed to keep Red Hat Enterprise Linux environments and other Red Hat infrastructure running efficiently, with security, and compliant with various standards. Campus has a site license for the Red Hat OS. The Red Hat OS is used in thousands of computers and servers across U of M, providing the foundational layer for everything from enterprise systems such as Peoplesoft to engineering labs for students.

This service provides a cost-effective Windows management solution that enables units to deliver consistently configured workstations in a zero or light-touch operational model.

This service helps facilitate, track, route, and communicate on projects related to administrative and learning management data projects. If you need assistance with anything data-related on campus, the Data Concierge can help!

This service, in conjunction with Turbo Research Storage, provides a secure, scalable, and distributed computing environment that aligns with HIPAA privacy standards.

This service is a communication and collaboration platform developed by Microsoft as part of the Microsoft 365 family of products. It incorporates a feature set similar to Zoom, Google Meet, and other products offering workspace chat, videoconferencing, and file collaboration.

This service is a cost-optimized, high-capacity, large-file storage service for research data. Locker provides high-performance for large files, and allows investigators across U-M Ann Arbor to connect their data to computing resources necessary for their research, including U-M’s HPC clusters.

This service is a robust cloud-based file transfer service designed to move many large files, ranging from 10s of GBs to 10s of TBs. ARC-TS is a Globus Subscription Provider for the U-M community, which allows unlimited data transfers and special features such as data sharing. issues with Globus and MiStorage should bedirected to ITS-Storage

This Service is a suite of products & services that includes application hosting, cloud computing, database services and more.

Google Cloud Platform (GCP) at U-M is offered to current faculty and staff only

This form is to request access to the Student Success Viewer tableau dashboard.

Important Notice:  It is the responsibility of the user and/or supervisor to ensure that all required training is completed and the user has been granted one of the appropriate OARS roles (SR Academic Advisor, SR Advising Report User, SR FC Advising Report User, and/or SR Student Records Viewer) before submitting the request form for the user to gain access to the Student Success Viewer.

To gain access to any sensitive data at U-M, you must complete the following requirements:

The Institutional Data Access and Compliance Agreement: https://classic.wolverineaccess.umich.edu/eac/a... 
The DCE101 U-M Data Protection and Responsible Use Online Training: https://maislinc.umich.edu/maislinc/app/managem...  
Student Success Viewer is an early warning system that helps academic advisors identify at-risk students using Learning Manage

This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.

This service is a desktop support service that provides network connectivity to your computers and devices, delivery of software and security updates, printing, and access to a team of desktop support professionals. The service standardizes common desktop support work across campus, allowing units to focus on mission-critical technology.

Internal to ITS load testing ensures that web applications and some other services can handle anticipated usage levels without slowness, degradation, or outages. Load testing is an industry best practice and part of due diligence when launching new services and making major changes or upgrades to existing services.  Not having good load testing available exposes ITS to risk.

This Service is an MPathways module that allows the university to bill, record, and track payments for sponsored research and centralized general receivables.

For more info, see Accounts Receivable & Billing Module on the ITS website.

This service provides end-to-end lifecycle management of iOS devices. The platform offers the ability to deploy, upgrade, configure, and manage iOS within the limits of the Apple MDM API, as well as deploy software titles purchased via the Apple Volume Purchase Program.

This form is to sync MCommunity and Tableau groups.

This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.

This service will provide System and Service level monitoring to the entire university, offering alerting and metrics to university IT professionals.

This service works with the University of Michigan community to ensure that U-M information technology policies and guidelines are followed and responds to reports of abuse and misuse of U-M IT resources. Receiving and investigating reports of U-M technology and information policy violations as they pertain to U-M-provided resources. Supporting problem-solving and providing guidance for handling IT policy-related matters. Providing IT policy interpretation and information to help students, faculty, and staff understand university and departmental policy, including the responsible use of shared resources. As necessary and appropriate, supporting Freedom of Information Act (FOIA), eDiscovery, and approved U-M investigatory matters.

This service provides campus users access to their own web applications without needing to download, install, and maintain additional hardware and software

This service is a cloud file storage option that provides automatic back-up and is readily accessible from any device

This Service is the ITS-supported, centralized org for units to house their CRM-focused business processes. ITS, via the Salesforce Center of Excellence (SFCOE) team, consults with units to scope and build the org as well as provide ongoing support and governance.
Participation in the ITS Enterprise Salesforce org brings centralized infrastructure such as data integrations with institutional data sources, managed backup, and disaster recovery.

This service is a tool designed to help students find and reserve designated study spaces, computer stations, a space to take a remote class, or just a dedicated quiet touchdown spot between classes. (https://studyspaces.umich.edu)