My Recently Visited Services

University community members use their UMICH password when logging in to many services and systems at U-M. ITS operates the systems and provides support for this password. Previously this password has been known as the U-M Kerberos password, or the Level-1 password.


This Service is a campus-wide, AI-enabled workflow automation service that uses intelligent AI workflows to orchestrate complex, multi-step business processes. It will connect to various campus and cloud applications using low-code integrations, enabling non-developers to quickly create and deploy AI automations. These AI workflows will be able to interpret input, determine the next steps, and select the appropriate actions or tools


This service is a cloud file storage option that provides automatic back-up and is readily accessible from any device


This form can be used to request the creation of a new website or to move an existing website into the Regents of the University of Michigan Pantheon Account


This form is for Faculty and staff to request creation or deletion of an IoT Registration group. WiFi Registration groups are used for registration & management of departmental IoT devices.


This service is systems administration support for windows servers.


This service is a web application that serves as the gateway to U-M’s administrative information systems and dozens of U-M campus resources. It provides links to systems and websites used by members of the university community, including U-M students and their parents/family, prospective students, faculty, staff, alumni, retirees, and some sponsored affiliates.


This service is for residents of Northwood I, II, IV and V, and the Munger Graduate Residences can access Xfinity on Campus, a service offered by Comcast, at no charge. This service is no longer available to residents of other residence halls.


This service will provide System and Service level monitoring to the entire university, offering alerting and metrics to university IT professionals.


This service unifies cloud video conferencing, simple online meetings, group messaging, and provides the option for meeting recordings. Zoom offers high quality video, audio, and wireless screen-sharing across Windows, Mac, Linux, Chrome OS, iOS, Android, Blackberry, Zoom Rooms, and H.323/SIP room systems.


Zoom for Government at U-M provides a secure telephone service to meet the needs of researchers. Optionally, secure Zoom Meetings can also be provided through Zoom for Government.


This service provides Voice over IP (VoIP) to Ann Arbor campus customers using Zoom software. This service also includes Zoom Call Queue, Auto Receptionist, and Shared Line groups.


This service is a software-based conference room system that provides a streamlined experience for audio conferencing, wireless screen sharing, and video conferencing using the Zoom platform. Users of a Zoom Room can launch scheduled Zoom meetings with a single press of a button. This makes it easy to combine in-person and virtual guests in a simple, no-hassle hybrid meeting experience.


This service is the application within PeopleSoft Campus Solutions that is used to track the requirements and policies that a student must satisfy in order to graduate.


This form is to request 1:1 support for courses and projects for faculty and staff.


This form must be completed by the current owner's unit HR representative (if the current owner is a former employee, the unit HR from their most recent U-M role).

For resources and information related to this form and process, refer to Access to Employee-Held Data for U-M Units.

Note: If the current owner of the data has access to it and they can cooperate with the access request, you must work with that owner to get access to the data instead of proceeding with this request form.


This service provides a cost-effective Windows management solution that enables units to deliver consistently configured workstations in a zero or light-touch operational model.


Siteimprove is U-M’s supported platform for monitoring and improving the accessibility and usability of university websites. It provides actionable insights, automated checks, and powerful reporting to help units maintain high standards aligned with SPG 601.20 Electronic and Information Technology Accessibility. Please use this form to add, change, or delete information in the Siteimprove Platform, and for questions or issues with the Web Accessibility Scanning Service.


This service removes users' access to U-M systems.


This form is to request an emergency employment termination


This service is an MPathways module that provides automated invoice and payment processing to ensure timely and accurate payment for goods and services.


This Service is an MPathways module that allows the university to bill, record, and track payments for sponsored research and centralized general receivables.

For more info, see Accounts Receivable & Billing Module on the ITS website.


This service supports UMROOT, which is the largest of several Windows Active Directory (AD) forests on campus. UMRoot is where users are created and both central and local units place their Active Directory (AD) objects for using the Windows infrastructure.


This form is to request support for managing Active Directory accounts including issues with existing accounts, password resets, creating new accounts, and disabling or deleting accounts. If there are multiple inactive UMROOT accounts that need to remain active, please include all accounts in one ticket, as opposed to submitting a ticket for each account.


This service is the University of Michigan’s web-based learning and information center, it offers a variety of learning activities to support operational users, compliance requirements, and professional development. The learning catalog includes training from ITS, Organizational Learning, Environment, Health and Safety (EHS), PEERRS, the Shared Services Center, Treasurer’s Office, and more.