My Recently Visited Services
This form is to request support for managing Active Directory accounts including issues with existing accounts, password resets, creating new accounts, and disabling or deleting accounts. If there are multiple inactive UMROOT accounts that need to remain active, please include all accounts in one ticket, as opposed to submitting a ticket for each account.
This service is used to capture and maintain data related to students' academic endeavors and performance. Key processes supported by the Student Records module include: student academic program maintenance, academic advisement, enrollment (a.k.a. registration), curriculum maintenance, grading, and graduation.
This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.
This service provides end-to-end lifecycle management of iOS devices. The platform offers the ability to deploy, upgrade, configure, and manage iOS within the limits of the Apple MDM API, as well as deploy software titles purchased via the Apple Volume Purchase Program.
This service provides a cost-effective Mac management solution that enables units to deliver consistently configured workstations in a zero/light touch operational model.
This form is to request access to the Student Success Viewer tableau dashboard.
Important Notice: It is the responsibility of the user and/or supervisor to ensure that all required training is completed and the user has been granted one of the appropriate OARS roles (SR Academic Advisor, SR Advising Report User, SR FC Advising Report User, and/or SR Student Records Viewer) before submitting the request form for the user to gain access to the Student Success Viewer.
To gain access to any sensitive data at U-M, you must complete the following requirements:
The Institutional Data Access and Compliance Agreement: https://classic.wolverineaccess.umich.edu/eac/a...
The DCE101 U-M Data Protection and Responsible Use Online Training: https://maislinc.umich.edu/maislinc/app/managem...
Student Success Viewer is an early warning system that helps academic advisors identify at-risk students using Learning Manage
This service provides U-M researchers with high performance, secure and flexible computing environments enabling the analysis of sensitive data sets restricted by federal privacy laws, proprietary access agreements, or confidentiality requirements.
This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds
This service is a software-based conference room system that provides a streamlined experience for audio conferencing, wireless screen sharing, and video conferencing using the Zoom platform. Users of a Zoom Room can launch scheduled Zoom meetings with a single press of a button. This makes it easy to combine in-person and virtual guests in a simple, no-hassle hybrid meeting experience.
This service provides Voice over IP (VoIP) to Ann Arbor campus customers using Zoom software. This service also includes Zoom Call Queue, Auto Receptionist, and Shared Line groups.
Zoom for Government at U-M provides a secure telephone service to meet the needs of researchers. Optionally, secure Zoom Meetings can also be provided through Zoom for Government.
This service unifies cloud video conferencing, simple online meetings, group messaging, and provides the option for meeting recordings. Zoom offers high quality video, audio, and wireless screen-sharing across Windows, Mac, Linux, Chrome OS, iOS, Android, Blackberry, Zoom Rooms, and H.323/SIP room systems.
This service will provide System and Service level monitoring to the entire university, offering alerting and metrics to university IT professionals.
This service is for residents of Northwood I, II, IV and V, and the Munger Graduate Residences can access Xfinity on Campus, a service offered by Comcast, at no charge. This service is no longer available to residents of other residence halls.
This service is a web application that serves as the gateway to U-M’s administrative information systems and dozens of U-M campus resources. It provides links to systems and websites used by members of the university community, including U-M students and their parents/family, prospective students, faculty, staff, alumni, retirees, and some sponsored affiliates.
This form is for Faculty and staff to request creation or deletion of an IoT Registration group. WiFi Registration groups are used for registration & management of departmental IoT devices.
This form can be used to request the creation of a new website or to move an existing website into the Regents of the University of Michigan Pantheon Account
This form is to request assistance with the upgrade existing hosted websites.
This service provides campus users access to their own web applications without needing to download, install, and maintain additional hardware and software
This service uses a scanner that is is effective at finding weaknesses in web applications, such as SQL injection, cross-site scripting, and authentication bypass vulnerabilities. The scanner crawls a given web application, checking for problems across web servers, proxy servers, web applications, and other web services. After a scan completes, IA provides a report detailing any concerns discovered and recommendations for remediation.
Siteimprove is U-M’s supported platform for monitoring and improving the accessibility and usability of university websites. It provides actionable insights, automated checks, and powerful reporting to help units maintain high standards aligned with SPG 601.20 Electronic and Information Technology Accessibility. Please use this form to add, change, or delete information in the Siteimprove Platform, and for questions or issues with the Web Accessibility Scanning Service.
Use this form to request review of a vulnerability management exception, including delayed remediation,, false positive disputes, mitigated findings, recast/exclusion requests, or blocking/restoration issues. The Proactive team within ITS Information Assurance will review the request and may follow up for additional details, evidence, or risk mitigation information. For Exceptions for the installation of tenable please use the IT Policy and Standards Exception Form.