My Recently Visited Services
This service is a desktop support service that provides network connectivity to your computers and devices, delivery of software and security updates, printing, and access to a team of desktop support professionals. The service standardizes common desktop support work across campus, allowing units to focus on mission-critical technology.
University community members use their UMICH password when logging in to many services and systems at U-M. ITS operates the systems and provides support for this password. Previously this password has been known as the U-M Kerberos password, or the Level-1 password.
This service is the University of Michigan’s web-based learning and information center, it offers a variety of learning activities to support operational users, compliance requirements, and professional development. The learning catalog includes training from ITS, Organizational Learning, Environment, Health and Safety (EHS), PEERRS, the Shared Services Center, Treasurer’s Office, and more.
This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.
This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.
For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help
This service is a web application that serves as the gateway to U-M’s administrative information systems and dozens of U-M campus resources. It provides links to systems and websites used by members of the university community, including U-M students and their parents/family, prospective students, faculty, staff, alumni, retirees, and some sponsored affiliates.
This Service is consolidated DHCP/DNS/IPAM network solution. The university hostmaster provides these services at no additional cost as part of the larger networking services on campus.
This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.
This service provides Voice over IP (VoIP) to Ann Arbor campus customers using Zoom software. This service also includes Zoom Call Queue, Auto Receptionist, and Shared Line groups.
This form must be completed by the current owner's unit HR representative (if the current owner is a former employee, the unit HR from their most recent U-M role).
For resources and information related to this form and process, refer to Access to Employee-Held Data for U-M Units.
Note: If the current owner of the data has access to it and they can cooperate with the access request, you must work with that owner to get access to the data instead of proceeding with this request form.
This service supports the design and build new or upgrades of network services.
This form can be used to request, update or remove access to TeamDynamix Ticketing applications
This form is Internal to ITS. This form is used by MiWorkspace Depot to purchase and deploy MiWorkspace Macs to customers at home.
This service is used to capture and maintain data related to students' academic endeavors and performance. Key processes supported by the Student Records module include: student academic program maintenance, academic advisement, enrollment (a.k.a. registration), curriculum maintenance, grading, and graduation.
This service is architected for speed, reliability, capacity, and redundancy to handle the wireless and wired networking needs of unit faculty, staff, and students in a particular building.
This form is Internal to ITS. This form is used by MiWorkspace as a subprocess of the refresh process. If a customer reports a different locationof their computer, this workflow gets kicked off to update the asset record for that computer. This form should only be used by that automated process
This Service is an MPathways module that allows the university to bill, record, and track payments for sponsored research and centralized general receivables.
For more info, see Accounts Receivable & Billing Module on the ITS website.
This service protects the entire University of Michigan, while not impacting the transfer of large amounts of data.
This service is the constituent relationship management system used for fundraising efforts at the University. It is the single source for managing information about relationships and interactions that the University has with its donors, alumni, colleagues, friends, foundations and corporations. The system shares information with the Office of University Development, Development staff across the administrative and academic units on all three U-M campuses as well as Michigan Medicine, and the Alumni Association.
This form can be used to request new or modified access to the digital asset management system for the Digital Asset Collaborative at U-M service.
This Service is a protocol for automatically assigning IP addresses and other configurations to devices when they connect to a network.
This form is for next of kin or legal representatives to request personal information from U-M. By Michigan law, next of kin or legal representatives can ask for personal information from U-M digital assets. In these cases, a detailed nature of the request will be required. Those requests with a compelling legal reason will be vetted and reviewed.