My Recently Visited Services

The U-M Net Hotspot service provides a robust ITS-managed router, which offers end users: A connection to the internet and specific campus network resources in locations where U-M Net is not available, wired, powered network ports for client devices

This service provides anti-virus/anti-malware, along with industry-leading threat detection and mitigation capabilities that provide protection for U-M owned machines against ransomware and other malicious attacks. In addition, Falcon provides a tenant/sub-tenant model that allows interested units to have Falcon console access to review and respond to cyber threat detections within their units

Enhanced Endpoint Protection powered by CrowdStrike Falcon
Use this form for support requests or to add/remove unit IT staff access to the Falcon console.

This Service is Border Interconnect Network; the switches that attach U-M core networks (currently the AA campus and MichMed) and the Internet

This service provides software licenses previously available through Software Licensing & Distribution. The Software Store also provides options for tracking purchases and viewing departmental purchase histories.

This form is to request a canvas API token

This service is an all-in-one Software as a Service.  This offering is not intended to replace Google as the primary productivity tool for U-M academic campuses.
U-M Microsoft Office 365 is available to current UM faculty, staff, students, sponsored affiliates, and emeritus with regular (not temporary) uniqnames. Alumni and retirees are not included in the university's licensing terms with Microsoft.
Collaboration & Learning:
- Productivity (Word, Excel, PowerPoint, OneNote)
- OneDrive
- SharePoint Online
- Forms
Classroom Tools:
- OneNote Class Notebook
More Inclusive Classrooms:
- Learning Tools
- Accessibility Checker
- Office Lens
Game Based Learning:
- Minecraft Education Edition

This service supports checking the status of most network devices on campus. Review network maps by building and a list of all current and recent outages.

This service manages the design, construction, support and maintenance of indoor and outdoor cellular infrastructure across campus, maintains partnerships with cellular service providers, and provides support to campus for LTE, 5G, and Wi-Fi Calling solutions. The service also offers radiofrequency (RF) surveying, cellular device/plan selection and spectrum management/allocation consulting.

For other questions, please reach out to your Infrastructure Project Manager https://its.umich.edu/enterprise/business-servi...

This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds

This service is a bundled remote computing service that provides cloud computing infrastructure over the Internet with storage, bandwidth and customized support for application programming interfaces (API).

This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.

This service lets any Mac or Windows computer with a web connection use Sites Windows software.

This service is for those who need to access ServiceNow archive data, or who need assistance locating archived ServiceNow data

This service is a cloud file storage option that provides automatic back-up and is readily accessible from any device

This Service provides both strategic counsel and effective communication, marketing, and public relations solutions, as well as tactical support to projects, strategic imperatives, ongoing services and leadership.

This service is a communication and collaboration platform developed by Microsoft as part of the Microsoft 365 family of products. It incorporates a feature set similar to Zoom, Google Meet, and other products offering workspace chat, videoconferencing, and file collaboration.

This service provides access to and support for advanced computing resources. ARC facilitates new and more powerful approaches to research challenges in fields ranging from physics to linguistics, and from engineering to medicine.

Have any question or support need regarding an Advanced Research Computing service or resource? Please reach out and get the support you need for Advanced Research Computing (ARC)

Learn about the ways to access support for ARC: How to access direct support from ARC https://teamdynamix.umich.edu/TDClient/30/Porta...

This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.

This Service provides assistance or collaboration with making information technology (websites, documents, media) accessible to work towards meeting the requirements of the EIT Accessibility Standard Practice Guide on campus.

This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.

For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help

This service is a directory of people and groups at the University of Michigan. All current members of the U-M community have profiles in the MCommunity Directory. This includes faculty, staff, students, retirees, alumni, and sponsored affiliates. Anyone who has a profile in the directory can create groups in the directory. It is an an enterprise directory; it covers the entire university. It is part of a larger identity management system that allows the university to know who is and is not a member of the U-M community so that central offices—as well as departments, schools, colleges, and campuses—can grant and remove access to their online resources as needed and appropriate.

This Service is a suite of services to support academic space scheduling and reporting. SPACES can help units automate academic classroom scheduling while meeting pedagogical needs, manage event creation and reservations, and vizialize and model data for campus planning. SPACES is integrated with Oracle PeopleSoft Campus Solutions for class section and classroom data.

This form is used to request a exception access to Campus Computing Sites Software.  Software access at Campus Computing Sites is granted based on university affiliation. You may request access to additional software titles even if that title is not eligible based on your affiliation.

Software licenses and your role at the University of Michigan, determine what software you can access on a Sites workstation. There are circumstances where an individual of an excluded role does have a legitimate reason for using a software title that is not in conflict with the intent of the licensing terms. You can use this form to request we make an exception. Sites staff review and approved exceptions on a case by case basis.

Exceptions are valid for a single academic year. After the end of summer term, and before the start of fall term, the exceptions will expire.

This form allows Instructors to request specialty software to be available on Campus Computing Sites computers for your course

This service is a Microsoft Enterprise Software as a Service (SaaS) solution for GIT that is provided by ITS. Faculty, staff (including temporary staff), and students of the University of Michigan with a shortcode are eligible to use this Service.