My Recently Visited Services

This form is to request repair of personally owned technical equipment

This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.

Siteimprove is U-M’s supported platform for monitoring and improving the accessibility and usability of university websites. It provides actionable insights, automated checks, and powerful reporting to help units maintain high standards aligned with SPG 601.20 Electronic and Information Technology Accessibility. Please use this form to add, change, or delete information in the Siteimprove Platform, and for questions or issues with the Web Accessibility Scanning Service.

Internal to ITS. This Service is the MiWorkspace Service, which has special support provided to U-M executive officers, including a dedicated oncall

This service is an all-in-one Software as a Service.  This offering is not intended to replace Google as the primary productivity tool for U-M academic campuses.
U-M Microsoft Office 365 is available to current UM faculty, staff, students, sponsored affiliates, and emeritus with regular (not temporary) uniqnames. Alumni and retirees are not included in the university's licensing terms with Microsoft.
Collaboration & Learning:
- Productivity (Word, Excel, PowerPoint, OneNote)
- OneDrive
- SharePoint Online
- Forms
Classroom Tools:
- OneNote Class Notebook
More Inclusive Classrooms:
- Learning Tools
- Accessibility Checker
- Office Lens
Game Based Learning:
- Minecraft Education Edition

This form is for requesting a MiDatabase account.

This service creates a secure, encrypted connection between your device and the U-M network and enables access to university resources from untrusted networks.

This service is U-M's one-stop-shop for computer sales, consulting, and tech repair. All students, faculty, and staff receive educational discounts. *
*Formerly Computer Showcase, name change March 2020

This form for the Incommon Certificate Service is used to get your university unit set up to obtain and renew InCommon certificates through the InCommon Certificate Manager (ICM) web application. Access to the ICM web app

Fill out and submit this form to get your university unit set up to obtain and renew InCommon certificates through the InCommon Certificate Manager (ICM) web application. Access to the ICM web app requires that you always have two or more staff members who can manage your certificates. Requests for access are usually handled within two business days.

This service is the University of Michigan’s web-based learning and information center, it offers a variety of learning activities to support operational users, compliance requirements, and professional development. The learning catalog includes training from ITS, Organizational Learning, Environment, Health and Safety (EHS), PEERRS, the Shared Services Center, Treasurer’s Office, and more.

This form is used to provide Active Directory group information to the IAM Elevated Access Management team for security groups as part of a Passwordstate configuration.

This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students

This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.

This form is to request user access to one of the HPC clusters (Great Lakes, Armis2, or Lighthouse).

This service provides access to and support for advanced computing resources. ARC facilitates new and more powerful approaches to research challenges in fields ranging from physics to linguistics, and from engineering to medicine.

Have any question or support need regarding an Advanced Research Computing service or resource? Please reach out and get the support you need for Advanced Research Computing (ARC)

Learn about the ways to access support for ARC: How to access direct support from ARC https://teamdynamix.umich.edu/TDClient/30/Porta...

This service is U-M’s cloud-based media streaming service. This content management service helps organize, catalog, share, search, and publish multimedia content.​​​​​​​This form is for MiVideo customers to request assistance

This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.

University community members use their UMICH password when logging in to many services and systems at U-M. ITS operates the systems and provides support for this password. Previously this password has been known as the U-M Kerberos password, or the Level-1 password.

This form is used for telephone trouble

This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.

For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help

This service provides a critical security capability to protect university websites, web applications, and DNS servers from external attacks, particularly Distributed Denial of Service (DDoS) attacks as well as attacks that attempt to compromise university web sites/apps

This Service is an electronic medical record (EMR) solution that serves as the:

1. Core EMR for Occupational Health Services
2. Tracking system for vaccinations/immunizations across U-M in alignment with U-M policies
3. Tracking tool for incidents of communicable diseases/illness that could affect the public health of the U-M population

Enterprise Health can be found at https://enterprise-health.umich.edu

Information about Occupational Health Services can be found at https://hr.umich.edu/benefits-wellness/health-w...

This service provides anti-virus/anti-malware, along with industry-leading threat detection and mitigation capabilities that provide protection for U-M owned machines against ransomware and other malicious attacks. In addition, Falcon provides a tenant/sub-tenant model that allows interested units to have Falcon console access to review and respond to cyber threat detections within their units

Enhanced Endpoint Protection powered by CrowdStrike Falcon
Use this form for support requests or to add/remove unit IT staff access to the Falcon console.

This service is managed by ITS Information Assurance. This is a for fee service provided to units on campus.

This service provides users with an easy way to share their feedback, suggestions, and concerns regarding the Canvas Instructor Tools.