My Recently Visited Services
This service manages the design, construction, support and maintenance of indoor and outdoor cellular infrastructure across campus, maintains partnerships with cellular service providers, and provides support to campus for LTE, 5G, and Wi-Fi Calling solutions. The service also offers radiofrequency (RF) surveying, cellular device/plan selection and spectrum management/allocation consulting.
For other questions, please reach out to your Infrastructure Project Manager https://its.umich.edu/enterprise/business-servi...
This service is the constituent relationship management system used for fundraising efforts at the University. It is the single source for managing information about relationships and interactions that the University has with its donors, alumni, colleagues, friends, foundations and corporations. The system shares information with the Office of University Development, Development staff across the administrative and academic units on all three U-M campuses as well as Michigan Medicine, and the Alumni Association.
This service provides personalized consultation to set up a live event video stream.
This form can be used by MiWorkspace Full, MiWorkspace Core, and Platform-as-a-Service Unit Representatives to request that additional Windows and Mac applications be packaged and added to their unit’s software catalog via Otto and/or Izzy.
This Form is to request assistance or provide feedback on the Mobile Application of the MPrint service. MPrint is designed to provide a simpler way to print, by taking advantage of Follow Me Printing.
With the MPrint Mobile App, you are able to:
- Upload docs to Follow Me from your phone.
- Release Follow Me jobs to any printer on campus with a yellow MPrint print queue label.
- Delete jobs from the Follow Me queue.
- Detect printers near you to release your print job.
This service provides support for the University of Michigan's official identification card program. It covers creating, issuing, and tracking an MCard for individuals who are engaged in University business. The card creates the identification for the individual. Everyone within the university community is required to have a valid MCard.
This Service is used by the U-M Benefits Office to manage benefit services for U-M faculty and staff and retired faculty and staff.
Looking for verification of Insurance? Contact the Shared Services Center to request a letter by sending an email to sharedservices@umich.edu. You’ll receive a personalized letter for your auto insurance carrier within 10 business days. For more information on the Shared Services Center, please see https://ssc.umich.edu/
This service helps facilitate, track, route, and communicate on projects related to administrative and learning management data projects. If you need assistance with anything data-related on campus, the Data Concierge can help!
This service is a bundled remote computing service that provides cloud computing infrastructure over the Internet with storage, bandwidth and customized support for application programming interfaces (API).
This Service supports user research, UI and UX design, and web development. We manage the ITS Website service, Wolverine Access Gateway, and the Michigan App, as well as conduct user research and design work for projects. The team offers expertise and resources for creating enjoyable digital experiences with a deep understanding of user needs across digital platforms.
This form is to request support for managing Active Directory accounts including issues with existing accounts, password resets, creating new accounts, and disabling or deleting accounts. If there are multiple inactive UMROOT accounts that need to remain active, please include all accounts in one ticket, as opposed to submitting a ticket for each account.
This form is to request access to the ITS API Directory for development
This service is an infrastructure management product specifically designed to keep Red Hat Enterprise Linux environments and other Red Hat infrastructure running efficiently, with security, and compliant with various standards. Campus has a site license for the Red Hat OS. The Red Hat OS is used in thousands of computers and servers across U of M, providing the foundational layer for everything from enterprise systems such as Peoplesoft to engineering labs for students.
This form is used to request that Oracle database account(s) be unlocked, or password(s) reset.
To submit this form, you must be the person to whom the Oracle account(s) has been assigned - you may not submit this form on behalf of another person.
In the "Request Info" section below, please select whether to unlock account(s) or to reset password(s). In the "Additional Comments" box, indicate each username and database for which action is requested, on separate lines. Some example entries are:
YOURUNIQ - DWPROD
MYUNIQ - EDWPROD
This form should only be used to request the resetting or Oracle passwords or the unlocking of Oracle accounts. Use OARS and submit a request there to remove any Oracle database accounts that are no longer used and should be deleted permanently.
This form is to initiate the voluntary offboarding of an employee from the MiWorkspace service. The offboarding process deprovisions network access, personal and departmental storage, printing, and hardware with appropriate software (if applicable). If the employee is moving to a different unit, their access will be appropriately updated.
If the offboarding is not voluntary and immediate termination of services is required the departments HR representative is required to call 4Help.
This Service ensures that all campus customers have access to the same versions of software, promoting consistency across systems, ensures updates come from a trusted source, reducing the risk of compromised files. Local repository speeds up downloads and updates, enabling quicker implementation. ITS tailors the repository to meet the specific needs of campus customers by including software packages commonly used within the UM environment.
This form is to request a new, modify, or delete MiDesktop, a virtual desktop infrastructure environment managed by ITS.
This Service provides University of Michigan Apple developer credentials and/or assistance related to app signing
Use this form to request access to use the University of Michigan Apple developer credentials and/or assistance related to app signing
This service is only available for any university members working on an iOS app of university business or research
Use this form to contact us with any requests regarding your personal data that the University of Michigan may hold.
This form is for faculty, students, and instructors to request a tout be posted on the U-M Canvas carousel at the top of the U-M Canvas page.
This service relays mail on behalf of other machines, devices, and applications that require an ""outbound mail server"" and are unable to use authenticated SMTP—that is, that are unable to use smtp.mail.umich.edu.
The mail relay service is not intended for use by personal workstations or applications that support authenticated SMTP. It is also not intended for relaying unofficial, unsolicited bulk mail."
Optery is a third-party vendor that removes personal information from the internet. Optery works with data brokers to remove an individual’s data on their behalf. It also provides a user-friendly dashboard to track progress. A fully established U-M service will allow for a federated/unit-based admin and budget model.
This service is used to locate devices on the network and where they are connected using MAC or IP address. Search by device vendor, switch, IP address, MAC address, or generate a report of used and unused IP addresses in a subnet.