My Recently Visited Services
This Service supports network firewalls, which are security devices used to stop or mitigate unauthorized access to private networks connected to the Internet.
This service is support of inquiries not related to other ITS services which may include support of the customer's computing environment and referrals to other service providers.
This service offers a highly available and secure environment while drastically reducing the complexity and cost of deploying a Virtual Desktop Infrastructure.
This service provides access control, after-hours entry, production monitoring support, and service restoration for data centers.
Internal to ITS load testing ensures that web applications and some other services can handle anticipated usage levels without slowness, degradation, or outages. Load testing is an industry best practice and part of due diligence when launching new services and making major changes or upgrades to existing services. Not having good load testing available exposes ITS to risk.
This service provides an easy-to-use interface for users to quickly identify software they need, what is available to them across campus and from whom, and potential alternatives. An underlying central database houses information for administrators to track software licenses to better manage cost, visibility, compliance, and security around these titles at both the central and unit level.
This service is a central file storage, sharing, and retrieval system for U-M faculty, staff and students. Also known as Institutional File System (IFS), AFS lets you access your documents and files from different computers at different locations.
For more info, see Andrew File System (AFS) on the ITS website: https://its.umich.edu/computing/backup-storage/afs
This service is U-M's one-stop-shop for computer sales, consulting, and tech repair. All students, faculty, and staff receive educational discounts. *
*Formerly Computer Showcase, name change March 2020
This Service supports user research, UI and UX design, and web development. We manage the ITS Website service, Wolverine Access Gateway, and the Michigan App, as well as conduct user research and design work for projects. The team offers expertise and resources for creating enjoyable digital experiences with a deep understanding of user needs across digital platforms.
This Service provides University of Michigan Apple developer credentials and/or assistance related to app signing
Use this form to request access to use the University of Michigan Apple developer credentials and/or assistance related to app signing
This service is only available for any university members working on an iOS app of university business or research
This form for the InCommon Certificate Service is used to get your university unit or group set up to obtain and renew InCommon certificates via ACME clients such as certbot and win-acme. Requests for access are usually handled within two business days.
Fill out and submit this form to get your university unit or group set up to obtain and renew InCommon certificates via ACME clients such as certbot and win-acme. Requests for access are usually handled within two business days.
This service supports checking the status of most network devices on campus. Review network maps by building and a list of all current and recent outages.
This service protects specific network activities to and from specific projects, systems, and information housed in university data centers (e.g., sensitive research projects, Wolverine Access transactions, MiServer instances, and others).
This form can be used to request a new group or remove an existing group. A new group will be created in both TeamDynamix and MCommunity. The two groups will be synced. Removal of an existing group only applies to TeamDynamix and group owner(s) are responsible for removing the group from MCommunity.
This form is for MiWorkspace and MPrint customers to schedule upcoming printer hardware deployments
This service helps facilitate, track, route, and communicate on projects related to administrative and learning management data projects. If you need assistance with anything data-related on campus, the Data Concierge can help!
This service service is a web-based system that accommodates the electronic management of Institutional Animal Care & Use Committee (IACUC) animal use research protocols, controlled substances, and the associated ordering, census, and invoicing of animals for the Unit for Laboratory Animal Medicine (ULAM) at the University of Michigan.
This service is learning solution that includes a course catalog, course registration system, payment gateway, and learning platform.
This form is Internal to ITS. This form is used by MiWorkspace as a subprocess of the refresh process. If a customer reports a different locationof their computer, this workflow gets kicked off to update the asset record for that computer. This form should only be used by that automated process
This Service is a cloud-based extract, transform, and load (ETL) product designed to perform large data operations. Informatica Cloud is an on-demand subscription service that provides a complete platform for cloud integration and data management.
This Service supports privacy operations, including process and technology assessments, data access requests, privacy notices, and management of personal information
This service is a desktop support service that provides network connectivity to your computers and devices, delivery of software and security updates, printing, and access to a team of desktop support professionals. The service standardizes common desktop support work across campus, allowing units to focus on mission-critical technology.
This service is a bundled remote computing service that provides cloud computing infrastructure over the Internet with storage, bandwidth and customized support for application programming interfaces (API).