My Recently Visited Services
Use this service to request approval of an exception to continue using phone call and SMS methods for Multi-Factor authentication.
This service provides end-to-end lifecycle management of iOS devices. The platform offers the ability to deploy, upgrade, configure, and manage iOS within the limits of the Apple MDM API, as well as deploy software titles purchased via the Apple Volume Purchase Program.
This form can be used by MiWorkspace and Platform-as-a-Service Unit Representatives to request additions to the software applications available in Windows Software Center or Mac Managed Software center.
This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.
This service is learning solution that includes a course catalog, course registration system, payment gateway, and learning platform.
ITS is providing limited support on Saturday for Faculty, Staff and Students trying to log into Okta. If you have a uniqname and you know your password but you are still unable to login, please request our help.
This service provides a cost-effective Windows management solution that enables units to deliver consistently configured workstations in a zero or light-touch operational model.
This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds
This form is to request support for managing Active Directory accounts including issues with existing accounts, password resets, creating new accounts, and disabling or deleting accounts. If there are multiple inactive UMROOT accounts that need to remain active, please include all accounts in one ticket, as opposed to submitting a ticket for each account.
This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.
This service supports university staff who manage student accounts and information. Also supports admissions activities by processing application fees and enrollment deposits, and it interfaces with the Financial Aid module.
Financial Aid: Enables U-M staff to establish eligibility for federal, state and institutional need-based aid and for merit-based aid; evaluate and monitor aid-related communications; provide per-event and cumulative fiscal management reporting for all aid programs; and manage student work-study employment.
This service allows authorized users to place orders and view reports for ITS Infrastructure products and services.
This service is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix can support IT management and support functions and has capabilities that provide general customer support or management of other non-IT functions like facilities and human resources too.
This form is to make requests, address issues or provide general feedback related to the Rapid Time Entry (RTE) and BIll of Materials (BOM) applications being rolled out 9/1/2020. These applications run on the same framework as the current Service Request System (SRS)
This Service is the network of four switches that redundantly connects all of the building networks together via their individual distribution layer switches
This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.
This form is to initiate onboarding a new employee to MiWorkspace Onbboarding includes the computing resources and access required to get started on their first day. The onboarding process provisions network access, personal and departmental storage, printing, and hardware with appropriate software (if needed). The onboarding process and form is available to units who subscribe to the MiWorkspace service.
This Service provides an account which allows someone who does not have a U-M uniqname and UMICH password to authenticate to the U-M computing environment; to log in to the environment and be identified. It does not automatically authorize that person to use any services.
This Service is a suite of services to support academic space scheduling and reporting. SPACES can help units automate academic classroom scheduling while meeting pedagogical needs, manage event creation and reservations, and vizialize and model data for campus planning. SPACES is integrated with Oracle PeopleSoft Campus Solutions for class section and classroom data.
This Service is a campus-wide, AI-enabled workflow automation service that uses intelligent AI workflows to orchestrate complex, multi-step business processes. It will connect to various campus and cloud applications using low-code integrations, enabling non-developers to quickly create and deploy AI automations. These AI workflows will be able to interpret input, determine the next steps, and select the appropriate actions or tools
University community members use their UMICH password when logging in to many services and systems at U-M. ITS operates the systems and provides support for this password. Previously this password has been known as the U-M Kerberos password, or the Level-1 password.
This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.
This Service provides real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.
This service captures personal information when a prospective student first communicates with U-M. This initial record is modified when an individual's relationship with U-M changes (such as from prospect to applicant, to student, to financial aid recipient, to graduate, to professional school applicant, or to employee).