My Recently Visited Services

This Service is the network of four switches that redundantly connects all of the building networks together via their individual distribution layer switches

This Service fosters a unified "One ITS" culture that nurtures personal and professional growth, and adapts fluidly within the ever-changing technological landscape.

This form can be used to request changes to ITS Managed remote access protocols.

This service is learning solution that includes a course catalog, course registration system, payment gateway, and learning platform.

This Service supports privacy operations, including process and technology assessments, data access requests, privacy notices, and management of personal information

This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.

For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help

This service provides anti-virus/anti-malware, along with industry-leading threat detection and mitigation capabilities that provide protection for U-M owned machines against ransomware and other malicious attacks. In addition, Falcon provides a tenant/sub-tenant model that allows interested units to have Falcon console access to review and respond to cyber threat detections within their units

Enhanced Endpoint Protection powered by CrowdStrike Falcon
Use this form for support requests or to add/remove unit IT staff access to the Falcon console.

University community members use their UMICH password when logging in to many services and systems at U-M. ITS operates the systems and provides support for this password. Previously this password has been known as the U-M Kerberos password, or the Level-1 password.

This form is used for DPSS staff to request troubleshooting assistance for ITS-managed U-M Net Hotspots

This service unifies cloud video conferencing, simple online meetings, group messaging, and provides the option for meeting recordings. Zoom offers high quality video, audio, and wireless screen-sharing across Windows, Mac, Linux, Chrome OS, iOS, Android, Blackberry, Zoom Rooms, and H.323/SIP room systems.

This Service is a protocol for automatically assigning IP addresses and other configurations to devices when they connect to a network.

This service is a desktop support service that provides network connectivity to your computers and devices, delivery of software and security updates, printing, and access to a team of desktop support professionals. The service standardizes common desktop support work across campus, allowing units to focus on mission-critical technology.

This service is a tool that enhances workgroup communications. It provides a platform for individuals and groups to chat live online and keep conversations organized and accessible from anywhere, anytime.

This form is for faculty, students, and instructors to request a tout be posted on the U-M Canvas carousel at the top of the U-M Canvas page.

This service involves all processes used to request, order, audit, and pay for goods and services.

This service makes InCommon server certificates and Active Directory (UMROOT) certificates available for U-M use, as well as roll-up certificate bundles supports the use of InCommon SSL certificates, which are recommended for university websites. They are free through U-M's membership in InCommon and trusted by all popular web browsers and operating systems.

This service offers evaluations to explore high-tech accommodation options. These can improve technology use for people with short- or long-term disabilities. Our service is available to U-M students and staff who are not covered by other services. Training and problem solving help is also available. We have many years of experience recommending solutions. There is no charge.

To make an appointment or ask a question, please fill out the form below.

This form is for SoK faculty, staff, and students who require posters for conferences and/or poster sessions.

This service supports UMROOT, which is the largest of several Windows Active Directory (AD) forests on campus. UMRoot is where users are created and both central and local units place their Active Directory (AD) objects for using the Windows infrastructure.

This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.

This Service is for unit and research project implementations; it is not available to individuals other than through their units.

This Service is a suite of services to support academic space scheduling and reporting. SPACES can help units automate academic classroom scheduling while meeting pedagogical needs, manage event creation and reservations, and vizialize and model data for campus planning. SPACES is integrated with Oracle PeopleSoft Campus Solutions for class section and classroom data.

This service is a Microsoft Enterprise Software as a Service (SaaS) solution for GIT that is provided by ITS. Faculty, staff (including temporary staff), and students of the University of Michigan with a shortcode are eligible to use this Service.

This service is a web-based tool that allows users to record, listen to, and learn names. It enables units to foster employee retention, and forge better customer relationships. All U-M students, faculty, staff, and alumni on the Ann Arbor, Dearborn, and Flint campuses, and at Michigan Medicine are eligible to use NameCoach. See more details on our NameCoach service page.

For help with Namecoach, contact the ITS Service Center .

Use this form to request a NameCoach Salutation, a "name page" that can be managed by your Department Admin/Event Host.  The name page provides the pronunciation of event invitees' names for any events such as commencement, admissions-related events, award ceremonies, outreach programs, and others

To begin the creation of a name page and expedite the process, event hosts should use this form to provide preliminary information that is neede

This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.