My Recently Visited Services

This form is used to request that Oracle database account(s) be unlocked, or password(s) reset.

To submit this form, you must be the person to whom the Oracle account(s) has been assigned - you may not submit this form on behalf of another person.

In the "Request Info" section below, please select whether to unlock account(s) or to reset password(s). In the "Additional Comments" box, indicate each username and database for which action is requested, on separate lines. Some example entries are:

YOURUNIQ - DWPROD
MYUNIQ - EDWPROD

This form should only be used to request the resetting or Oracle passwords or the unlocking of Oracle accounts. Use OARS and submit a request there to remove any Oracle database accounts that are no longer used and should be deleted permanently.


This form is for students on the Ann Arbor campus to support your academic needs for up to two semesters.
Ann Arbor Students may check out a pre-configured Windows PC laptop with access to the Campus Computing Sites software library. You will have local administrative access on the laptop to install or configure software to meet your needs.


This service is managed by ITS Information Assurance. This is a for fee service provided to units on campus.


This service is a web-based fax solution that eliminates the need for a physical fax machine to send and receive faxes.

Copies of sent and received faxes are automatically forwarded to an individual or group email account, with different retention methods based on specific group guidelines.

Accounts are associated with 10-digit university phone numbers and are managed on a university server, integrated with the university telecommunications infrastructure and the internet.


This Service is ORCID Open Researcher and Contributor ID. The ORCID initiative focuses on solving the name ambiguity problem by creating persistent unique identifiers and linking mechanisms between different ID schemes and research objects.
ORCiD IDs are unique identifiers used to ensure that your published research is accurately attributed to you. They are used worldwide by publishers, institutions, and funding agencies. We encourage U-M researchers to add their ORCiD iD to their MCommunity profile.


University community members use their UMICH password when logging in to many services and systems at U-M. ITS operates the systems and provides support for this password. Previously this password has been known as the U-M Kerberos password, or the Level-1 password.


This service provides a secure application that enables users to electronically prepare and send University business documents for the purpose of requesting and obtaining digital signatures and other information on those documents. Users can upload various types of document formats (e.g., Google, Word, Excel, pdf), then prepare the uploaded document for recipients to enter any necessary information (e.g., name, date, other information, initials).


This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.


This Service is an access management tool with current institutional data available to create groups and automatically sync them where they are needed to control access to services

Group membership can be created using available institutional data in Grouper.
Your service is able to read group membership to control access from either UMROOT Active Directory or eDirectory (MCommunity) targets.
Identities external to U-M without a uniqname do not need access to your service. People entitled to access your service must all have a uniqname.
Grouper is the authoritative source for group membership.


You can request to exclude/recast specific vulnerabilities from the scan reports if existing mitigations already in place effectively address the identified issues.

Provide the necessary information using the following template in your request to exclude a vulnerability.


This service is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix can support IT management and support functions and has capabilities that provide general customer support or management of other non-IT functions like facilities and human resources too.


This service provides access to and support for advanced computing resources. ARC facilitates new and more powerful approaches to research challenges in fields ranging from physics to linguistics, and from engineering to medicine.

Have any question or support need regarding an Advanced Research Computing service or resource? Please reach out and get the support you need for Advanced Research Computing (ARC)

Learn about the ways to access support for ARC: How to access direct support from ARC https://teamdynamix.umich.edu/TDClient/30/Porta...


This Service is a campus-wide, AI-enabled workflow automation service that uses intelligent AI workflows to orchestrate complex, multi-step business processes. It will connect to various campus and cloud applications using low-code integrations, enabling non-developers to quickly create and deploy AI automations. These AI workflows will be able to interpret input, determine the next steps, and select the appropriate actions or tools


This service is a desktop support service that provides network connectivity to your computers and devices, delivery of software and security updates, printing, and access to a team of desktop support professionals. The service standardizes common desktop support work across campus, allowing units to focus on mission-critical technology.


This service is an infrastructure management product specifically designed to keep Red Hat Enterprise Linux environments and other Red Hat infrastructure running efficiently, with security, and compliant with various standards. Campus has a site license for the Red Hat OS. The Red Hat OS is used in thousands of computers and servers across U of M, providing the foundational layer for everything from enterprise systems such as Peoplesoft to engineering labs for students.


Use this link to access the form for tuition support.


This service consists of technologies and tools which support the business services used to manage the products acquired through Supply Chain for the university. Inventory Application Service is a flexible, comprehensive inventory management system that enables increased inventory accuracy and customer service levels while reducing costs and inventory write-offs.


This service is an ethical and privacy-preserving platform designed to:
- Enable researchers to ask aggregate questions across multiple data sets in a ethical, privacy-preserving manner. Allow for a privacy and ethics body review to ensure that only appropriate, aggregate questions are asked.
- Allow researchers to ask aggregate questions across multiple data sets while no researcher has direct access to the data sets.
- Enable ITS to support such queries in a scalable, effective manner.


This service is for both Exception and Standard DNS requests.


This form is to request support for the TeamDynamix application. Requests submitted via this form are assigned to the team that includes the ITS U-M global administrators for TeamDynamix


This service captures personal information when a prospective student first communicates with U-M. This initial record is modified when an individual's relationship with U-M changes (such as from prospect to applicant, to student, to financial aid recipient, to graduate, to professional school applicant, or to employee).


This form is Internal to ITS. This form is used by MiWorkspace as a subprocess of the refresh process. If a customer reports a different locationof their computer, this workflow gets kicked off to update the asset record for that computer. This form should only be used by that automated process


This form is Internal to ITS. This form is used by MiWorkspace to manage the refresh process.


This Service provides assistance or collaboration with making information technology (websites, documents, media) accessible to work towards meeting the requirements of the EIT Accessibility Standard Practice Guide on campus.