My Recently Visited Services
This form is to request support for managing Active Directory accounts including issues with existing accounts, password resets, creating new accounts, and disabling or deleting accounts. If there are multiple inactive UMROOT accounts that need to remain active, please include all accounts in one ticket, as opposed to submitting a ticket for each account.
This service is a tool that enhances workgroup communications. It provides a platform for individuals and groups to chat live online and keep conversations organized and accessible from anywhere, anytime.
This form is for MiWorkspace customers to request assistance with events
This service is an MPathways module that provides automated invoice and payment processing to ensure timely and accurate payment for goods and services.
This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.
This Service fosters a unified "One ITS" culture that nurtures personal and professional growth, and adapts fluidly within the ever-changing technological landscape.
This service provides a cost-effective Mac management solution that enables units to deliver consistently configured workstations in a zero/light touch operational model.
Internal to ITS. This service allows ITS staff to request help with Training, Documentation, Communication, Change Management, Website updates from the ITS Performance Support Teams
This service provides administrator accounts (such as domain or organizational unit administrators), accounts used by vendors, and service accounts.
This form is to request assistance with the upgrade existing hosted websites.
This form for the InCommon Certificate Service is used to get your university unit or group set up to obtain and renew InCommon certificates via ACME clients such as certbot and win-acme. Requests for access are usually handled within two business days.
Fill out and submit this form to get your university unit or group set up to obtain and renew InCommon certificates via ACME clients such as certbot and win-acme. Requests for access are usually handled within two business days.
This service is a virtual server environment managed by ITS. Subscribers may select either the core service, where they install and administer the operating system (OS), software, and applications, or a managed operating system at no additional cost, which allows a focus on managing applications instead of the OS
This service is used to capture and maintain data related to students' academic endeavors and performance. Key processes supported by the Student Records module include: student academic program maintenance, academic advisement, enrollment (a.k.a. registration), curriculum maintenance, grading, and graduation.
This service provides support for the University of Michigan's official identification card program. It covers creating, issuing, and tracking an MCard for individuals who are engaged in University business. The card creates the identification for the individual. Everyone within the university community is required to have a valid MCard.
This form is to request access that provides data via the MCommunity LDAP Tree.
Siteimprove is U-M’s supported platform for monitoring and improving the accessibility and usability of university websites. It provides actionable insights, automated checks, and powerful reporting to help units maintain high standards aligned with SPG 601.20 Electronic and Information Technology Accessibility. Please use this form to add, change, or delete information in the Siteimprove Platform, and for questions or issues with the Web Accessibility Scanning Service.
This service is for those who need to access ServiceNow archive data, or who need assistance locating archived ServiceNow data
Internal to ITS: Use this form for tracking and managing requests for inventory project moves.
This service provides a cost-effective Windows management solution that enables units to deliver consistently configured workstations in a zero or light-touch operational model.