My Recently Visited Services
This service is for searching, monitoring, and analyzing machine-generated big data via a Web-style interface.
This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds
This service is a middleware architecture that supports the secure and optimized delivery of email message.
This service is a Microsoft Enterprise Software as a Service (SaaS) solution for GIT that is provided by ITS. Faculty, staff (including temporary staff), and students of the University of Michigan with a shortcode are eligible to use this Service.
This service is a web-based fax solution that eliminates the need for a physical fax machine to send and receive faxes.
Copies of sent and received faxes are automatically forwarded to an individual or group email account, with different retention methods based on specific group guidelines.
Accounts are associated with 10-digit university phone numbers and are managed on a university server, integrated with the university telecommunications infrastructure and the internet.
This Service is consolidated DHCP/DNS/IPAM network solution. The university hostmaster provides these services at no additional cost as part of the larger networking services on campus.
This service protects the entire University of Michigan, while not impacting the transfer of large amounts of data.
This form can be used for requests related to Student data provided to M-Compass & Travel Registries Systems. These are the secure systems for faculty, staff, students and sponsored affiliates to record travel plans and contact information. The registry is a convenient, one- stop service that supports emergency communications and access to University approved travel abroad health insurance.
This Service is a core facility management system designed to support operations for a myriad of types and sizes of centralized labs and shared resource facilities. The modular web-based software solution's functionality includes calendars for reserving specific resources, access control for sensitive or validated equipment, billing and reporting, and time and cost tracking against projects.
Siteimprove is U-M’s supported platform for monitoring and improving the accessibility and usability of university websites. It provides actionable insights, automated checks, and powerful reporting to help units maintain high standards aligned with SPG 601.20 Electronic and Information Technology Accessibility. Please use this form to add, change, or delete information in the Siteimprove Platform, and for questions or issues with the Web Accessibility Scanning Service.
This service helps ensure that sensitive and regulated data are not being stored unnecessarily.
This Service supports user research, UI and UX design, and web development. We manage the ITS Website service, Wolverine Access Gateway, and the Michigan App, as well as conduct user research and design work for projects. The team offers expertise and resources for creating enjoyable digital experiences with a deep understanding of user needs across digital platforms.
This form is to request access to Knowledge Base articles related to the Red Hat Satellite Service
This form is used to tracks kudos and complaints about the ITS support experience
This service is a cost-optimized, high-capacity, large-file storage service for research data. Locker provides high-performance for large files, and allows investigators across U-M Ann Arbor to connect their data to computing resources necessary for their research, including U-M’s HPC clusters.
Internal to ITS load testing ensures that web applications and some other services can handle anticipated usage levels without slowness, degradation, or outages. Load testing is an industry best practice and part of due diligence when launching new services and making major changes or upgrades to existing services. Not having good load testing available exposes ITS to risk.
This service is for those who need to access ServiceNow archive data, or who need assistance locating archived ServiceNow data
This Service is an early warning system that helps academic advisors identify at-risk students using Learning Management System (LMS) data from Unizin Data Platform (UDP) . It presents actionable intelligence to academic advisors using data about students' current term grades, activity, and assignments. By helping them identify students at risk of academic jeopardy, the tool enables advisors to create timely interventions directing students toward resources that may facilitate behavioral change and academic growth and success.
This service is an ethical and privacy-preserving platform designed to:
- Enable researchers to ask aggregate questions across multiple data sets in a ethical, privacy-preserving manner. Allow for a privacy and ethics body review to ensure that only appropriate, aggregate questions are asked.
- Allow researchers to ask aggregate questions across multiple data sets while no researcher has direct access to the data sets.
- Enable ITS to support such queries in a scalable, effective manner.
This Service supports inquiries about Artificial Intelligence (AI) tools on U-M Campus. Submit your AI tool questions using this form.
This form is to request assistance with Mcard Hardware including Printers and Cameras
This service is support of inquiries not related to other ITS services which may include support of the customer's computing environment and referrals to other service providers.
This service offers evaluations to explore high-tech accommodation options. These can improve technology use for people with short- or long-term disabilities. Our service is available to U-M students and staff who are not covered by other services. Training and problem solving help is also available. We have many years of experience recommending solutions. There is no charge.
To make an appointment or ask a question, please fill out the form below.
This service is a global testing tool used by researchers and science networks to ensure network performance on connections on high speed connections. The perfSONAR appliances are maintained at ITS network core and inside ITS data center locations.