My Recently Visited Services

University community members use their UMICH password when logging in to many services and systems at U-M. ITS operates the systems and provides support for this password. Previously this password has been known as the U-M Kerberos password, or the Level-1 password.

This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.

This service is an alternative to using your regular mail account for correspondence with those whose university business needs are not met by the latter. Use smtp.mail.umich.edu for the outgoing (SMTP) mail server and use SSL for authentication. Once this request has been processed, it may take up to 30 minutes to take effect.

This service is an open source web application designed to help manage and document computer networks.NetBox was developed specifically to address the needs of network and infrastructure engineers.

This service helps facilitate, track, route, and communicate on projects related to administrative and learning management data projects. If you need assistance with anything data-related on campus, the Data Concierge can help!

This Service is for units that use a vendor-hosted product or service to store, process, or transmit university data, you must ensure adequate data protection. Whether you conduct a full Request for Proposals (RFP) or plan to use an open source product, you need to understand how potential vendors will protect university data prior to entering into a contractual relationship.

If your unit cannot determine the data classification, this form will assist Information Assurance in making a decision around the data classification level.

If your unit cannot determine the data classification, this form will assist Information Assurance in making a decision around the data classification level.

This service creates a secure, encrypted connection between your device and the U-M network and enables access to university resources from untrusted networks.

This form is used to request that Oracle database account(s) be unlocked, or password(s) reset.

To submit this form, you must be the person to whom the Oracle account(s) has been assigned - you may not submit this form on behalf of another person.

In the "Request Info" section below, please select whether to unlock account(s) or to reset password(s). In the "Additional Comments" box, indicate each username and database for which action is requested, on separate lines. Some example entries are:

YOURUNIQ - DWPROD
MYUNIQ - EDWPROD

This form should only be used to request the resetting or Oracle passwords or the unlocking of Oracle accounts. Use OARS and submit a request there to remove any Oracle database accounts that are no longer used and should be deleted permanently.

This service is a web-based tool that allows users to record, listen to, and learn names. It enables units to foster employee retention, and forge better customer relationships. All U-M students, faculty, staff, and alumni on the Ann Arbor, Dearborn, and Flint campuses, and at Michigan Medicine are eligible to use NameCoach. See more details on our NameCoach service page.

For help with Namecoach, contact the ITS Service Center .

Use this form to request a NameCoach Salutation, a "name page" that can be managed by your Department Admin/Event Host.  The name page provides the pronunciation of event invitees' names for any events such as commencement, admissions-related events, award ceremonies, outreach programs, and others

To begin the creation of a name page and expedite the process, event hosts should use this form to provide preliminary information that is neede

This service is a payment given to an individual as compensation for participating in a research study. At the University of Michigan, the Human Subject Incentive Program (HSIP) staff oversees and administers the payment process.

This service is a desktop support service that provides network connectivity to your computers and devices, delivery of software and security updates, printing, and access to a team of desktop support professionals. The service standardizes common desktop support work across campus, allowing units to focus on mission-critical technology.

This form can be used to submit ideas for how TeamDynamix can be improved

This service is a mobile application that provides in-app messages and announcements related to academic life, personalized class schedule information, news, well-being content, bus stops, parking locations, dining halls, featured university events, and emergency alert push notifications.

This service is a cloud file storage option that provides automatic back-up and is readily accessible from any device

This service is U-M's one-stop-shop for computer sales, consulting, and tech repair. All students, faculty, and staff receive educational discounts. *
*Formerly Computer Showcase, name change March 2020

This Service provides an enterprise tool and framework for use across all U-M campuses and Michigan Medicine to organize, manage, and collaborate on digital assets used in marketing, communications. Specifically, the following types of digital assets will be maintained in the system: photographs, still images, graphics, and branding materials.
Video and Audio files are planned to be supported in the future, along with academic (instructional and research) business needs.

This service provides support for the University of Michigan's official identification card program. It covers creating, issuing, and tracking an MCard for individuals who are engaged in University business. The card creates the identification for the individual. Everyone within the university community is required to have a valid MCard.

This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.

This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds

This form is to request that the ITS Service Support team remove sensitive data such as Social Security Numbers from TeamDynamix tickets

This service is for preserving electronic data generated from research activities. It is a low-cost, highly durable storage system and is the largest storage system operated by Advanced Research Computing (ARC).

This service is a tool that enhances workgroup communications. It provides a platform for individuals and groups to chat live online and keep conversations organized and accessible from anywhere, anytime.

This form can be used to request changes to ITS managed four Network Firewalls:

1. Data Center Firewalls - Cisco ASA (ASB and MACC)
2. NGFW Firewalls -  Palo Alto (Campus Users and Staff Networks)
3. Distributed Firewall - VMware NSX (MiServer)
4. Legacy Customer Firewalls - Cisco ASA/FirePower
When you submit a request by using the form, your request is routed directly to the team responsible for reviewing, approving, and implementing your change to the firewall. Once you submit the request, you will receive a confirmation email. Within 3 business days, you will receive a second email when the request is completed. If this change needs to be implemented immediately, after submitting this form please contact the ITS Service Center at 734-764-HELP.

This form can be used for requests related to Student data provided to M-Compass & Travel Registries Systems. These are the secure systems for faculty, staff, students and sponsored affiliates to record travel plans and contact information. The registry is a convenient, one- stop service that supports emergency communications and access to University approved travel abroad health insurance.