My Recently Visited Services
This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.
This form is to request a new TeamDynamix Google mailbox for a TeamDynamix email monitor to create tickets via inbound email. If you have a current Google mailbox with an email monitor, consider adding to the existing mailbox.
This service provides a full lineup of news, entertainment, and sports channels is available through our campus-wide cable network. Campus units can purchase a cable connection in most campus buildings. Cable service is available in residence hall lounges and other public areas, and in some graduate student apartments.
This service works with the University of Michigan community to ensure that U-M information technology policies and guidelines are followed and responds to reports of abuse and misuse of U-M IT resources. Receiving and investigating reports of U-M technology and information policy violations as they pertain to U-M-provided resources. Supporting problem-solving and providing guidance for handling IT policy-related matters. Providing IT policy interpretation and information to help students, faculty, and staff understand university and departmental policy, including the responsible use of shared resources. As necessary and appropriate, supporting Freedom of Information Act (FOIA), eDiscovery, and approved U-M investigatory matters.
This service is a software-sharing consortium for university units that choose to opt-in. Revenues collected fund a volume licensed software catalog and staff who support the service. Some of the services offered include compliance management, consortium and department funded license procurement, software help desk, hardware inventory, asset documentation, and review of license terms.
This service provides U-M researchers with high performance, secure and flexible computing environments enabling the analysis of sensitive data sets restricted by federal privacy laws, proprietary access agreements, or confidentiality requirements.
This service is a communication and collaboration platform developed by Microsoft as part of the Microsoft 365 family of products. It incorporates a feature set similar to Zoom, Google Meet, and other products offering workspace chat, videoconferencing, and file collaboration.
This service relays mail on behalf of other machines, devices, and applications that require an ""outbound mail server"" and are unable to use authenticated SMTP—that is, that are unable to use smtp.mail.umich.edu.
The mail relay service is not intended for use by personal workstations or applications that support authenticated SMTP. It is also not intended for relaying unofficial, unsolicited bulk mail."
This service offers evaluations to explore high-tech accommodation options. These can improve technology use for people with short- or long-term disabilities. Our service is available to U-M students and staff who are not covered by other services. Training and problem solving help is also available. We have many years of experience recommending solutions. There is no charge.
To make an appointment or ask a question, please fill out the form below.
This form is to request support for managing Active Directory accounts including issues with existing accounts, password resets, creating new accounts, and disabling or deleting accounts. If there are multiple inactive UMROOT accounts that need to remain active, please include all accounts in one ticket, as opposed to submitting a ticket for each account.
This service uses a scanner that is is effective at finding weaknesses in web applications, such as SQL injection, cross-site scripting, and authentication bypass vulnerabilities. The scanner crawls a given web application, checking for problems across web servers, proxy servers, web applications, and other web services. After a scan completes, IA provides a report detailing any concerns discovered and recommendations for remediation.
This service will provide System and Service level monitoring to the entire university, offering alerting and metrics to university IT professionals.
This Service supports inquiries about Artificial Intelligence (AI) tools on U-M Campus. Submit your AI tool questions using this form.
This service is available through data jacks in offices, classrooms, lab spaces, and other areas. The current standard for wired connections is 1Gbps to the telecommunication closet.
This form is to request assistance with the upgrade existing hosted websites.
This Service includes fiber leases and specialized network circuits (e.g., dark fiber, third-party fiber, MiNet regional fiber ring, and 2-wire and 4-wire copper circuits)
This service is an open-source relational database management system (RDBMS).
This service allows basic port maintenance tasks on network switches.
This service is a web-based fax solution that eliminates the need for a physical fax machine to send and receive faxes.
Copies of sent and received faxes are automatically forwarded to an individual or group email account, with different retention methods based on specific group guidelines.
Accounts are associated with 10-digit university phone numbers and are managed on a university server, integrated with the university telecommunications infrastructure and the internet.
This service is an interface to allow delegation of specific IT infrastructure management tasks to IT teams outside of a central IT team. This is implemented with a suite of extensible Django apps and core Django project that seamlessly integrate new modules and customizations without requiring code changes.
This service provides merchants the option of using ITS-supported infrastructure and equipment that are PCI-compliant when setting up their credit card-processing systems.
This service provides administrator accounts (such as domain or organizational unit administrators), accounts used by vendors, and service accounts.
This service provides automatic, scheduled, remote data backup for files located on servers that are managed by University of Michigan faculty, staff, and students.