My Recently Visited Services

This form is to request support for managing Active Directory accounts including issues with existing accounts, password resets, creating new accounts, and disabling or deleting accounts. If there are multiple inactive UMROOT accounts that need to remain active, please include all accounts in one ticket, as opposed to submitting a ticket for each account.

This service is an advanced, offensive form of security testing designed to provide a deep technical analysis of a target environment’s vulnerability to exploitation and attack, also called pen testing and ethical hacking. A skilled security professional will explore a combination of approaches to discover weaknesses that a hacker could exploit.

This form is for support with account recovery, including issues with self-service identity verification using Persona.

This service is a Microsoft Enterprise Software as a Service (SaaS) solution for GIT that is provided by ITS. Faculty, staff (including temporary staff), and students of the University of Michigan with a shortcode are eligible to use this Service.

This service is an open-source relational database management system (RDBMS).

This service is the application within PeopleSoft Campus Solutions that is used to track the requirements and policies that a student must satisfy in order to graduate.

This form is to request assistance with an existing account supported by the Identity and Access Support team. Be aware that certain actions may also require an OARS request.

This service is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix can support IT management and support functions and has capabilities that provide general customer support or management of other non-IT functions like facilities and human resources too.

This service is your U-M login ID, used for access to multiple systems at U-M.

This service is a cloud file storage option that provides automatic back-up and is readily accessible from any device

This service provides an easy-to-use interface for users to quickly identify software they need, what is available to them across campus and from whom, and potential alternatives. An underlying central database houses information for administrators to track software licenses to better manage cost, visibility, compliance, and security around these titles at both the central and unit level.

This Service is a cloud-based extract, transform, and load (ETL) product designed to perform large data operations. Informatica Cloud is an on-demand subscription service that provides a complete platform for cloud integration and data management.

This service offers liaisons between campus units and Information and Technology Services. Customer Relationship managers campus units across the entire U-M community to inform them, to learn about their business requirements and priorities, and to advocate for their technology needs. The focus is on building relationships that provide both the campus units and ITS with better communication and closer partnership by connecting campus units with the appropriate technology resources.

This service supports UMROOT, which is the largest of several Windows Active Directory (AD) forests on campus. UMRoot is where users are created and both central and local units place their Active Directory (AD) objects for using the Windows infrastructure.

This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.

This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.

This form is to sync MCommunity and Tableau groups.

This service provides end-to-end lifecycle management of iOS devices. The platform offers the ability to deploy, upgrade, configure, and manage iOS within the limits of the Apple MDM API, as well as deploy software titles purchased via the Apple Volume Purchase Program.

This form is to inquire about the use of TDX iPaas, a web-based platform that connects different systems, technologies, applications that are hosted both on premise or the cloud.

This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.

Use this link to access the form for tuition support.

This Service supports network firewalls, which are security devices used to stop or mitigate unauthorized access to private networks connected to the Internet.

This service protects the entire University of Michigan, while not impacting the transfer of large amounts of data.

This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds

This service supports the capture and maintenance of data related to the courses and classes available at the University of Michigan.