My Recently Visited Services
This Service is the network that connects UM buildings together including the Core and the distribution layer switches
This service will provide System and Service level monitoring to the entire university, offering alerting and metrics to university IT professionals.
This Service is the ITS-supported, centralized org for units to house their CRM-focused business processes. ITS, via the Salesforce Center of Excellence (SFCOE) team, consults with units to scope and build the org as well as provide ongoing support and governance.
Participation in the ITS Enterprise Salesforce org brings centralized infrastructure such as data integrations with institutional data sources, managed backup, and disaster recovery.
This service is a cloud file storage option that provides automatic back-up and is readily accessible from any device
This Service provides University of Michigan Apple developer credentials and/or assistance related to app signing
Use this form to request access to use the University of Michigan Apple developer credentials and/or assistance related to app signing
This service is only available for any university members working on an iOS app of university business or research
This service is an advanced, offensive form of security testing designed to provide a deep technical analysis of a target environment’s vulnerability to exploitation and attack, also called pen testing and ethical hacking. A skilled security professional will explore a combination of approaches to discover weaknesses that a hacker could exploit.
This service is a is high-speed storage connected via fiber optics for maximum performance, with real-time mirroring between two data centers. This storage is used to deliver other services including MiBackup and AFS, and is not offered as a rate-based service to campus.
This service is Captioning, Audio Descriptions & Translations in U-M’s cloud-based media streaming service. This content management service helps organize, catalog, share, search, and publish multimedia content.
This service delivers management reports in a customizable user interface. This system offers:
- Alerts, metrics, and personalized reports based on your user profile, user preferences, and role-based security.
- Guided analysis on specific content with links that drill-down to associated detail.
- Report data sourced from multiple databases (e.g., M-Pathways Production, U-M Data Warehouse, unit systems).
- Content developed and published by ITS and University units.
- An intuitive interface.
This service is a software-sharing consortium for university units that choose to opt-in. Revenues collected fund a volume licensed software catalog and staff who support the service. Some of the services offered include compliance management, consortium and department funded license procurement, software help desk, hardware inventory, asset documentation, and review of license terms.
This form is Internal to ITS. This form is used by MiWorkspace Depot to purchase and deploy MiWorkspace Windows to customers at home.
This service is used to locate devices on the network and where they are connected using MAC or IP address. Search by device vendor, switch, IP address, MAC address, or generate a report of used and unused IP addresses in a subnet.
This service offers a robust API publishing and subscription service. This university-wide directory allows secure and authorized access to institutional data for use in research and innovative applications.
This form is used to designate a customer as a VIP or to remove a customer's VIP status. By default, all Faculty, and members of the "3D list" are VIP by default. The MiWorkspace Service needs to identify additional customers as VIPs.
NOTE: This is not Executive support. Select the ITS-MiWorkspace Executive Support form for VIP support changes.
This Service is the network of four switches that redundantly connects all of the building networks together via their individual distribution layer switches
This service is managed by ITS Information Assurance. This is a for fee service provided to units on campus.
This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.
For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help
Siteimprove is U-M’s supported platform for monitoring and improving the accessibility and usability of university websites. It provides actionable insights, automated checks, and powerful reporting to help units maintain high standards aligned with SPG 601.20 Electronic and Information Technology Accessibility. Please use this form to add, change, or delete information in the Siteimprove Platform, and for questions or issues with the Web Accessibility Scanning Service.
Schedule for Retirement, this service consists of lines that the university has rented from an external vendor which are routed through our telephone switch to enable 5-digit dialing.
This service is the University of Michigan's site for electronic research administration.
This service is a high-capacity, reliable, secure, and fast storage solution. It is tuned for large files (which corresponds roughly to be files in 1 megabyte in size or larger), but it is still capable of efficiently storing small files, such as: word documents, spreadsheets, image files, etc. Turbo enables investigators across the University of Michigan to store and access data needed for their research via a local host in a lab or our High Performance Computing Clusters, such as: Great Lakes, Lighthouse, and Armis 2. Additionally, it supports the storing of sensitive data on HIPAA compliant systems, such as the Armis 2 cluster managed by ARC.
Internal to ITS, this Service allows users of the retired ITS Jira Service to view archived Jira data. The Jira Service was used by ITS staff to plan, track, and manage agile and software development projects.
This form is to request access to the Student Success Viewer tableau dashboard.
Important Notice: It is the responsibility of the user and/or supervisor to ensure that all required training is completed and the user has been granted one of the appropriate OARS roles (SR Academic Advisor, SR Advising Report User, SR FC Advising Report User, and/or SR Student Records Viewer) before submitting the request form for the user to gain access to the Student Success Viewer.
To gain access to any sensitive data at U-M, you must complete the following requirements:
The Institutional Data Access and Compliance Agreement: https://classic.wolverineaccess.umich.edu/eac/a...
The DCE101 U-M Data Protection and Responsible Use Online Training: https://maislinc.umich.edu/maislinc/app/managem...
Student Success Viewer is an early warning system that helps academic advisors identify at-risk students using Learning Manage