My Recently Visited Services

University community members use their UMICH password when logging in to many services and systems at U-M. ITS operates the systems and provides support for this password. Previously this password has been known as the U-M Kerberos password, or the Level-1 password.


This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.


This web form will create a ticket for phone service support and Service Request System (SRS)
related requests and inquiries.


This Service is an early warning system that helps academic advisors identify at-risk students using Learning Management System (LMS) data from Unizin Data Platform (UDP) . It presents actionable intelligence to academic advisors using data about students' current term grades, activity, and assignments. By helping them identify students at risk of academic jeopardy, the tool enables advisors to create timely interventions directing students toward resources that may facilitate behavioral change and academic growth and success.


This service is a mobile application that provides in-app messages and announcements related to academic life, personalized class schedule information, news, well-being content, bus stops, parking locations, dining halls, featured university events, and emergency alert push notifications.


This form for the Incommon Certificate Service is used to get your university unit set up to obtain and renew InCommon certificates through the CERTInext Dashboard.

Fill out and submit this form to get your university unit set up to obtain and renew InCommon certificates through the CERTInext Dashboard. Access to the CERTInext Dashboard requires that you always have two or more staff members who can manage your certificates. Requests for access are usually handled within two business days.


This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.


This Service supports inquiries about Artificial Intelligence (AI) tools on U-M Campus. Submit your AI tool questions using this form.


This form is to initiate the voluntary offboarding of an employee from the MiWorkspace service. The offboarding process deprovisions network access, personal and departmental storage, printing, and hardware with appropriate software (if applicable). If the employee is moving to a different unit, their access will be appropriately updated.

If the offboarding is not voluntary and immediate termination of services is required the departments HR representative is required to call 4Help.


This service supports university staff who manage student accounts and information. Also supports admissions activities by processing application fees and enrollment deposits, and it interfaces with the Financial Aid module.
Financial Aid: Enables U-M staff to establish eligibility for federal, state and institutional need-based aid and for merit-based aid; evaluate and monitor aid-related communications; provide per-event and cumulative fiscal management reporting for all aid programs; and manage student work-study employment.


This form is to initiate onboarding a new employee to MiWorkspace Onbboarding includes the computing resources and access required to get started on their first day. The onboarding process provisions network access, personal and departmental storage, printing, and hardware with appropriate software (if needed). The onboarding process and form is available to units who subscribe to the MiWorkspace service.


This service supports UMROOT, which is the largest of several Windows Active Directory (AD) forests on campus. UMRoot is where users are created and both central and local units place their Active Directory (AD) objects for using the Windows infrastructure.


This service involves all processes used to request, order, audit, and pay for goods and services.


This service unifies cloud video conferencing, simple online meetings, group messaging, and provides the option for meeting recordings. Zoom offers high quality video, audio, and wireless screen-sharing across Windows, Mac, Linux, Chrome OS, iOS, Android, Blackberry, Zoom Rooms, and H.323/SIP room systems.


This Service is an electronic medical record (EMR) solution that serves as the:

1. Core EMR for Occupational Health Services
2. Tracking system for vaccinations/immunizations across U-M in alignment with U-M policies
3. Tracking tool for incidents of communicable diseases/illness that could affect the public health of the U-M population

Enterprise Health can be found at https://enterprise-health.umich.edu

Information about Occupational Health Services can be found at https://hr.umich.edu/benefits-wellness/health-w...


This form is to request a new AFS group that can be used to host web sites with ITS web servers that mount AFS.


This form is to request support for managing Active Directory accounts including issues with existing accounts, password resets, creating new accounts, and disabling or deleting accounts. If there are multiple inactive UMROOT accounts that need to remain active, please include all accounts in one ticket, as opposed to submitting a ticket for each account.


This service is a tool that enhances workgroup communications. It provides a platform for individuals and groups to chat live online and keep conversations organized and accessible from anywhere, anytime.


This form is for MiWorkspace customers to request assistance with events


This service is an MPathways module that provides automated invoice and payment processing to ensure timely and accurate payment for goods and services.


This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.


This Service fosters a unified "One ITS" culture that nurtures personal and professional growth, and adapts fluidly within the ever-changing technological landscape.


This service is a relational database management system (RDBMS) from Microsoft.


This service provides a cost-effective Mac management solution that enables units to deliver consistently configured workstations in a zero/light touch operational model.


Internal to ITS. This service allows ITS staff to request help with Training, Documentation, Communication, Change Management, Website updates from the ITS Performance Support Teams