My Recently Visited Services

This service provides users with an easy way to share their feedback, suggestions, and concerns regarding the Canvas Instructor Tools.

This form is used to submit new project requests to ITS PMO Operations team.

Approval from your supervisor is required before you submit a project request.

Projects start with great ideas.  If you have one, document an outline for it and submit the Project Intake Form.  The Project Management Office (PMO) team will handle the rest!

This form is Internal to ITS. This form is used by MiWorkspace to manage the refresh process.

This form for the Incommon Certificate Service is used to get your university unit set up to obtain and renew InCommon certificates through the CERTInext Dashboard.

Fill out and submit this form to get your university unit set up to obtain and renew InCommon certificates through the CERTInext Dashboard. Access to the CERTInext Dashboard requires that you always have two or more staff members who can manage your certificates. Requests for access are usually handled within two business days.

This service is a directory of people and groups at the University of Michigan. All current members of the U-M community have profiles in the MCommunity Directory. This includes faculty, staff, students, retirees, alumni, and sponsored affiliates. Anyone who has a profile in the directory can create groups in the directory. It is an an enterprise directory; it covers the entire university. It is part of a larger identity management system that allows the university to know who is and is not a member of the U-M community so that central offices—as well as departments, schools, colleges, and campuses—can grant and remove access to their online resources as needed and appropriate.

This form is to request assistance with Printing at Campus Computing locations (also known as Sites) across campus via MPrint. Sites locations offer black and white, color, tabloid, or poster printers. Everyone is welcome to print at Campus Computing locations, though printing allocations vary.

Most Campus Computing Sites provide black and white laser printing, and several provide color or large format printing. Use this request for support of these printers.

This Service provides an account which allows someone who does not have a U-M uniqname and UMICH password to authenticate to the U-M computing environment; to log in to the environment and be identified. It does not automatically authorize that person to use any services.

This form is for support with account recovery, including issues with self-service identity verification using Persona.

This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.

This web form will create a ticket for phone service support and Service Request System (SRS)
related requests and inquiries.

This service is a tool that enhances workgroup communications. It provides a platform for individuals and groups to chat live online and keep conversations organized and accessible from anywhere, anytime.

This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.

This Service is consolidated DHCP/DNS/IPAM network solution. The university hostmaster provides these services at no additional cost as part of the larger networking services on campus.

This form is to request assistance with Mcard Hardware including Printers and Cameras

This service allows authorized users to place orders and view reports for ITS Infrastructure products and services.

This service is an 800MHz radio service used by most maintenance, campus skilled trades shops and DPSS is interconnected via outside plant fiber optic cable, maintained by ITS.

This service enables mass delivery of announcements to all U-M employees and Ann Arbor students. More specific population groups can be requested, and the service can also supply lists of U-M faculty, staff, and Ann Arbor students, for uses beyond email. For official university use only.

Do you have a message you would like to communicate to large groups of university faculty, staff, or students? The Targeted Email Service offers three options:

- Request a Targeted Email
U-M faculty, staff, and students may request a mass email to populations of U-Memployees and Ann Arbor students
- Request a Mailing List
Request a data file of U-M employees and Ann Arbor students, for use with your own email application or service
- Licensed Departmental Use
U-M departments may arrange direct access to the email campaign software, to meet frequent messaging needs

This service is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix can support IT management and support functions and has capabilities that provide general customer support or management of other non-IT functions like facilities and human resources too.

This service provides a secure application that enables users to electronically prepare and send University business documents for the purpose of requesting and obtaining digital signatures and other information on those documents. Users can upload various types of document formats (e.g., Google, Word, Excel, pdf), then prepare the uploaded document for recipients to enter any necessary information (e.g., name, date, other information, initials).

This Service is for units that use a vendor-hosted product or service to store, process, or transmit university data, you must ensure adequate data protection. Whether you conduct a full Request for Proposals (RFP) or plan to use an open source product, you need to understand how potential vendors will protect university data prior to entering into a contractual relationship.

If your unit cannot determine the data classification, this form will assist Information Assurance in making a decision around the data classification level.

If your unit cannot determine the data classification, this form will assist Information Assurance in making a decision around the data classification level.

This Service is an MPathways module that records the university's financial transactions. It is a key part of the university's accounting system and is used to manage finances, track revenue and expenses, and generate financial reports.

For more info, see General Ledger Module on the ITS website.

This service is a is high-speed storage connected via fiber optics for maximum performance, with real-time mirroring between two data centers. This storage is used to deliver other services including MiBackup and AFS, and is not offered as a rate-based service to campus.

This service, in conjunction with Turbo Research Storage, provides a secure, scalable, and distributed computing environment that aligns with HIPAA privacy standards.

University community members use their UMICH password when logging in to many services and systems at U-M. ITS operates the systems and provides support for this password. Previously this password has been known as the U-M Kerberos password, or the Level-1 password.

This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.

For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help