My Recently Visited Services
This service helps facilitate, track, route, and communicate on projects related to administrative and learning management data projects. If you need assistance with anything data-related on campus, the Data Concierge can help!
This form is used to designate a customer as a VIP or to remove a customer's VIP status. By default, all Faculty, and members of the "3D list" are VIP by default. The MiWorkspace Service needs to identify additional customers as VIPs.
NOTE: This is not Executive support. Select the ITS-MiWorkspace Executive Support form for VIP support changes.
This service provides a critical security capability to protect university websites, web applications, and DNS servers from external attacks, particularly Distributed Denial of Service (DDoS) attacks as well as attacks that attempt to compromise university web sites/apps
This service enables mass delivery of announcements to all U-M employees and Ann Arbor students. More specific population groups can be requested, and the service can also supply lists of U-M faculty, staff, and Ann Arbor students, for uses beyond email. For official university use only.
Do you have a message you would like to communicate to large groups of university faculty, staff, or students? The Targeted Email Service offers three options:
- Request a Targeted Email
U-M faculty, staff, and students may request a mass email to populations of U-Memployees and Ann Arbor students
- Request a Mailing List
Request a data file of U-M employees and Ann Arbor students, for use with your own email application or service
- Licensed Departmental Use
U-M departments may arrange direct access to the email campaign software, to meet frequent messaging needs
This service allows basic port maintenance tasks on network switches.
This service is U-M's one-stop-shop for computer sales, consulting, and tech repair. All students, faculty, and staff receive educational discounts. *
*Formerly Computer Showcase, name change March 2020
This service is the supported query and reporting tool for the U-M Data Warehouse.
Use BusinessObjects to run UM-maintained reports and to create and run ad hoc reports. BusinessObjects interfaces (also known as universes) have been developed for all data in the U-M Data Warehouse.
Internal to ITS. This form is used used by the Sites@Home team to manage returns
This Form is to request assistance or provide feedback on the Mobile Application of the MPrint service. MPrint is designed to provide a simpler way to print, by taking advantage of Follow Me Printing.
With the MPrint Mobile App, you are able to:
- Upload docs to Follow Me from your phone.
- Release Follow Me jobs to any printer on campus with a yellow MPrint print queue label.
- Delete jobs from the Follow Me queue.
- Detect printers near you to release your print job.
This Service is the network that connects UM buildings together including the Core and the distribution layer switches
This service is the application within PeopleSoft Campus Solutions that is used to track the requirements and policies that a student must satisfy in order to graduate.
This service is an alternative to using your regular mail account for correspondence with those whose university business needs are not met by the latter. Use smtp.mail.umich.edu for the outgoing (SMTP) mail server and use SSL for authentication.
This service will provide System and Service level monitoring to the entire university, offering alerting and metrics to university IT professionals.
This form is to request support for the TeamDynamix application. Requests submitted via this form are assigned to the team that includes the ITS U-M global administrators for TeamDynamix
This service works with the University of Michigan community to ensure that U-M information technology policies and guidelines are followed and responds to reports of abuse and misuse of U-M IT resources. Receiving and investigating reports of U-M technology and information policy violations as they pertain to U-M-provided resources. Supporting problem-solving and providing guidance for handling IT policy-related matters. Providing IT policy interpretation and information to help students, faculty, and staff understand university and departmental policy, including the responsible use of shared resources. As necessary and appropriate, supporting Freedom of Information Act (FOIA), eDiscovery, and approved U-M investigatory matters.
This service is an enterprise content management system (also known as a document management system) that serves as a repository for capturing and indexing critical documents that support various business processes around the university. Users of the system can upload and organize paper and electronic documents and retrieve those documents securely.
This service is an analytic service offered by ITS Teaching & Learning. My Learning Analytics (MyLA) provides students with information about their engagement with course materials and resources, assignments, and grades in a Canvas course.
This service provides campus users access to their own web applications without needing to download, install, and maintain additional hardware and software
This form is Internal to ITS. This form is used by MiWorkspace Depot to purchase and deploy MiWorkspace Macs to customers at home.
This service enables printing from university-owned and personally-owned devices to a broad spectrum of university-owned network printers.
This Service provides a secure method for campus Merchants to process credit card payments from their eCommerce sites. It provides a secure path from their eCommerce sites, to their payment processor, passing through the ITS PCI Secure Data Enclave via the ITS PCI Interstitial Page.
This service helps people with research data analytics and workflows. Includes expert help with Machine Learning.
This form is to request access to or remove access from TeamDynamix ticket and survey data views for reporting external to TeamDynamix. You must have access to TeamDynamix already in order to request access to the ticket or survey data to use with other reporting applications. The request has an approval workflow and provides access to the same ticket or survey data the user can access in TeamDynamix.
This service is used by network services teams to track network equipment that is in production.