My Recently Visited Services
This service is an infrastructure management product specifically designed to keep Red Hat Enterprise Linux environments and other Red Hat infrastructure running efficiently, with security, and compliant with various standards. Campus has a site license for the Red Hat OS. The Red Hat OS is used in thousands of computers and servers across U of M, providing the foundational layer for everything from enterprise systems such as Peoplesoft to engineering labs for students.
This service to supports the housing requirement that users register all devices that connect to the wired network in U-M residence halls.
Siteimprove is U-M’s supported platform for monitoring and improving the accessibility and usability of university websites. It provides actionable insights, automated checks, and powerful reporting to help units maintain high standards aligned with SPG 601.20 Electronic and Information Technology Accessibility. Please use this form to add, change, or delete information in the Siteimprove Platform, and for questions or issues with the Web Accessibility Scanning Service.
This form is to request a TeamDynamix Dashboard be created, modified, and or pushed to TDX Technicians
This form is to make requests, address issues or provide general feedback related to the Rapid Time Entry (RTE) and BIll of Materials (BOM) applications being rolled out 9/1/2020. These applications run on the same framework as the current Service Request System (SRS)
This services provides a consistent and intuitive audiovisual experience. Our goal is to help units design and build sensible AV solutions that are cost-effective and are integrated with U-M infrastructure. ITS Audiovisual Service is available for conference rooms at schools, colleges, and other units on the U-M Ann Arbor campus.
This service provides access to and support for advanced computing resources. ARC facilitates new and more powerful approaches to research challenges in fields ranging from physics to linguistics, and from engineering to medicine.
Have any question or support need regarding an Advanced Research Computing service or resource? Please reach out and get the support you need for Advanced Research Computing (ARC)
Learn about the ways to access support for ARC: How to access direct support from ARC https://teamdynamix.umich.edu/TDClient/30/Porta...
This form is for MiWorkspace customers to request assistance with events
This service provides access control, after-hours entry, production monitoring support, and service restoration for data centers.
Use this form to request review of a vulnerability management exception, including delayed remediation, agent or scanning limitations, false positive disputes, mitigated findings, recast/exclusion requests, or blocking/restoration issues. The Proactive team within ITS Information Assurance will review the request and may follow up for additional details, evidence, or risk mitigation information.
This form can be used to request a new group or remove an existing group. A new group will be created in both TeamDynamix and MCommunity. The two groups will be synced. Removal of an existing group only applies to TeamDynamix and group owner(s) are responsible for removing the group from MCommunity.
This form is to initiate onboarding a new employee to MiWorkspace Onbboarding includes the computing resources and access required to get started on their first day. The onboarding process provisions network access, personal and departmental storage, printing, and hardware with appropriate software (if needed). The onboarding process and form is available to units who subscribe to the MiWorkspace service.
This form is to request access to Knowledge Base articles related to the Red Hat Satellite Service
University community members use their UMICH password when logging in to many services and systems at U-M. ITS operates the systems and provides support for this password. Previously this password has been known as the U-M Kerberos password, or the Level-1 password.
This service is a bundled remote computing service that provides cloud computing infrastructure over the Internet with storage, bandwidth and customized support for application programming interfaces (API).
This service is a web-based fax solution that eliminates the need for a physical fax machine to send and receive faxes.
Copies of sent and received faxes are automatically forwarded to an individual or group email account, with different retention methods based on specific group guidelines.
Accounts are associated with 10-digit university phone numbers and are managed on a university server, integrated with the university telecommunications infrastructure and the internet.
This service is an interface to allow delegation of specific IT infrastructure management tasks to IT teams outside of a central IT team. This is implemented with a suite of extensible Django apps and core Django project that seamlessly integrate new modules and customizations without requiring code changes.
This service allows authorized U-M staff members to create uniqnames and access to standard computing services for university affiliates who are not faculty, staff, or students.
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
This service is the University of Michigan’s web-based learning and information center, it offers a variety of learning activities to support operational users, compliance requirements, and professional development. The learning catalog includes training from ITS, Organizational Learning, Environment, Health and Safety (EHS), PEERRS, the Shared Services Center, Treasurer’s Office, and more.
This service is an online-learning platform that helps anyone learn business, software, technology, and creative skills to achieve personal and professional goals. Members have access to the LinkedIn Learning video library. Members can also connect their LinkedIn Learning history to their LinkedIn account for a more personalized learning experience.
This service is a tool that enhances workgroup communications. It provides a platform for individuals and groups to chat live online and keep conversations organized and accessible from anywhere, anytime.
This service offers evaluations to explore high-tech accommodation options. These can improve technology use for people with short- or long-term disabilities. Our service is available to U-M students and staff who are not covered by other services. Training and problem solving help is also available. We have many years of experience recommending solutions. There is no charge.
To make an appointment or ask a question, please fill out the form below.