My Recently Visited Services
This Service is a core facility management system designed to support operations for a myriad of types and sizes of centralized labs and shared resource facilities. The modular web-based software solution's functionality includes calendars for reserving specific resources, access control for sensitive or validated equipment, billing and reporting, and time and cost tracking against projects.
This form is Internal to ITS. Form to request exception to MiWorkspace Encryption Policy. MiWorkspace laptop computers are encryped by default, if a customer needs their MiWorkspace computer not to be encrypted, use this process to get approval from IA, then have MiWorkspace unencrypt
This service is an MPathways module that stores demographic information about all members of the university community in one location, eliminating the need to re-enter data when an individual changes their status.
For more information, see the Campus Community Module on the ITS website.
This form is for MiWorkspace customers to request assistance with purchasing computers and/or peripherals for customers
This Service is a suite of products & services that includes application hosting, cloud computing, database services and more.
Google Cloud Platform (GCP) at U-M is offered to current faculty and staff only
This service is a cloud file storage option that provides automatic back-up and is readily accessible from any device
Use this form to report issues or questions related to the ITS maintained integration between ISSS and the Student Administration System for student data, which is needed for ISSS to operate and integrate this federal web-based system for maintaining information on international nonimmigrant students and exchange visitors in the United States. It is the core technology for the Department of Homeland Security (DHS). Student data is exchanged with SEVIS via Terra Dotta ISSS that is run by the Student Life division.
This service is a web-based tool that allows users to record, listen to, and learn names. It enables units to foster employee retention, and forge better customer relationships. All U-M students, faculty, staff, and alumni on the Ann Arbor, Dearborn, and Flint campuses, and at Michigan Medicine are eligible to use NameCoach. See more details on our NameCoach service page.
For help with Namecoach, contact the ITS Service Center .
Use this form to request a NameCoach Salutation, a "name page" that can be managed by your Department Admin/Event Host. The name page provides the pronunciation of event invitees' names for any events such as commencement, admissions-related events, award ceremonies, outreach programs, and others
To begin the creation of a name page and expedite the process, event hosts should use this form to provide preliminary information that is neede
This service is used to locate devices on the network and where they are connected using MAC or IP address. Search by device vendor, switch, IP address, MAC address, or generate a report of used and unused IP addresses in a subnet.
This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.
Zoom for Government at U-M provides a secure telephone service to meet the needs of researchers. Optionally, secure Zoom Meetings can also be provided through Zoom for Government.
This service is an enterprise content management system (also known as a document management system) that serves as a repository for capturing and indexing critical documents that support various business processes around the university. Users of the system can upload and organize paper and electronic documents and retrieve those documents securely.
This service protects the entire University of Michigan, while not impacting the transfer of large amounts of data.
This Service is the network of four switches that redundantly connects all of the building networks together via their individual distribution layer switches
This service relays mail on behalf of other machines, devices, and applications that require an ""outbound mail server"" and are unable to use authenticated SMTP—that is, that are unable to use smtp.mail.umich.edu.
The mail relay service is not intended for use by personal workstations or applications that support authenticated SMTP. It is also not intended for relaying unofficial, unsolicited bulk mail."
This service is a is high-speed storage connected via fiber optics for maximum performance, with real-time mirroring between two data centers. This storage is used to deliver other services including MiBackup and AFS, and is not offered as a rate-based service to campus.
This form can be used to add, update, or remove access for the TeamDynamix Project & Portfolio Management application.
This service supports university staff who manage student accounts and information. Also supports admissions activities by processing application fees and enrollment deposits, and it interfaces with the Financial Aid module.
Financial Aid: Enables U-M staff to establish eligibility for federal, state and institutional need-based aid and for merit-based aid; evaluate and monitor aid-related communications; provide per-event and cumulative fiscal management reporting for all aid programs; and manage student work-study employment.
This form is Internal to ITS. This form is used by MiWorkspace as a subprocess of the refresh process. If a customer reports a different locationof their computer, this workflow gets kicked off to update the asset record for that computer. This form should only be used by that automated process
This service is for preserving electronic data generated from research activities. It is a low-cost, highly durable storage system and is the largest storage system operated by Advanced Research Computing (ARC).
This form is used to tracks kudos and complaints about the ITS support experience