My Recently Visited Services

This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.

This service helps people with research data analytics and workflows. Includes expert help with Machine Learning.

This Service is a campus-wide, AI-enabled workflow automation service that uses intelligent AI workflows to orchestrate complex, multi-step business processes. It will connect to various campus and cloud applications using low-code integrations, enabling non-developers to quickly create and deploy AI automations. These AI workflows will be able to interpret input, determine the next steps, and select the appropriate actions or tools

This service is U-M’s cloud-based media streaming service. This content management service helps organize, catalog, share, search, and publish multimedia content.​​​​​​​This form is for MiVideo customers to request assistance

Internal to ITS, this service hosts content managed by OVPC and serves the main University of Michigan website https://umich.edu which is part of the emergency alert system.

This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds

This service is an interface to allow delegation of specific IT infrastructure management tasks to IT teams outside of a central IT team. This is implemented with a suite of extensible Django apps and core Django project that seamlessly integrate new modules and customizations without requiring code changes.

This Service is ORCID Open Researcher and Contributor ID. The ORCID initiative focuses on solving the name ambiguity problem by creating persistent unique identifiers and linking mechanisms between different ID schemes and research objects.
ORCiD IDs are unique identifiers used to ensure that your published research is accurately attributed to you. They are used worldwide by publishers, institutions, and funding agencies. We encourage U-M researchers to add their ORCiD iD to their MCommunity profile.

This service relays mail on behalf of other machines, devices, and applications that require an ""outbound mail server"" and are unable to use authenticated SMTP—that is, that are unable to use smtp.mail.umich.edu.

The mail relay service is not intended for use by personal workstations or applications that support authenticated SMTP. It is also not intended for relaying unofficial, unsolicited bulk mail."

This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.

This service is a central file storage, sharing, and retrieval system for U-M faculty, staff and students. Also known as Institutional File System (IFS), AFS lets you access your documents and files from different computers at different locations.

For more info, see Andrew File System (AFS) on the ITS website: https://its.umich.edu/computing/backup-storage/afs

Use this form to request review of a vulnerability management exception, including delayed remediation,, false positive disputes, mitigated findings, recast/exclusion requests, or blocking/restoration issues. The Proactive team within ITS Information Assurance will review the request and may follow up for additional details, evidence, or risk mitigation information. For Exceptions for the installation of tenable please use the IT Policy and Standards Exception Form.

This service provides support for the University of Michigan's official identification card program. It covers creating, issuing, and tracking an MCard for individuals who are engaged in University business. The card creates the identification for the individual. Everyone within the university community is required to have a valid MCard.

This form is for MiWorkspace customers to request assistance with purchasing computers and/or peripherals for customers

This service supports researchers with grants that require the purchase of computing hardware. Lighthouse allows researchers to place their own hardware within the ARC-TS HPC Slurm environment. This is a dedicated HPC cluster.

This service is the supported query and reporting tool for the U-M Data Warehouse.

Use BusinessObjects to run UM-maintained reports and to create and run ad hoc reports. BusinessObjects interfaces (also known as universes) have been developed for all data in the U-M Data Warehouse.

This form is to request user access to one of the HPC clusters (Great Lakes, Armis2, or Lighthouse).

This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.

This form is used by Neighborhood IT to request that Depot refresh admins change or update a ticket in Otto, the system used to managed MiWorkspace computer replacements

This Service provides real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.

This service provides access to and support for advanced computing resources. ARC facilitates new and more powerful approaches to research challenges in fields ranging from physics to linguistics, and from engineering to medicine.

Have any question or support need regarding an Advanced Research Computing service or resource? Please reach out and get the support you need for Advanced Research Computing (ARC)

Learn about the ways to access support for ARC: How to access direct support from ARC https://teamdynamix.umich.edu/TDClient/30/Porta...

This service makes InCommon server certificates and Active Directory (UMROOT) certificates available for U-M use, as well as roll-up certificate bundles supports the use of InCommon SSL certificates, which are recommended for university websites. They are free through U-M's membership in InCommon and trusted by all popular web browsers and operating systems.

This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.

For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help

This Service is an MPathways module that allows the university to bill, record, and track payments for sponsored research and centralized general receivables.

For more info, see Accounts Receivable & Billing Module on the ITS website.

This service is a web application that serves as the gateway to U-M’s administrative information systems and dozens of U-M campus resources. It provides links to systems and websites used by members of the university community, including U-M students and their parents/family, prospective students, faculty, staff, alumni, retirees, and some sponsored affiliates.