My Recently Visited Services

This service to supports the housing requirement that users register all devices that connect to the wired network in U-M residence halls.

This service supports UMROOT, which is the largest of several Windows Active Directory (AD) forests on campus. UMRoot is where users are created and both central and local units place their Active Directory (AD) objects for using the Windows infrastructure.

This Service supports inquiries about Artificial Intelligence (AI) tools on U-M Campus. Submit your AI tool questions using this form.

This form is to request take down of a MiWorkspace computer in one location and set it up in another location

This Service is an MPathways module that allows the university to bill, record, and track payments for sponsored research and centralized general receivables.

For more info, see Accounts Receivable & Billing Module on the ITS website.

This service is for preserving electronic data generated from research activities. It is a low-cost, highly durable storage system and is the largest storage system operated by Advanced Research Computing (ARC).

This form can be used to request, update or remove access to TeamDynamix Ticketing applications

This service is a bundled remote computing service that provides cloud computing infrastructure over the Internet with storage, bandwidth and customized support for application programming interfaces (API).

This service is the University of Michigan’s web-based learning and information center, it offers a variety of learning activities to support operational users, compliance requirements, and professional development. The learning catalog includes training from ITS, Organizational Learning, Environment, Health and Safety (EHS), PEERRS, the Shared Services Center, Treasurer’s Office, and more.

This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.

For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help

This form is Internal to ITS. This form is used by MiWorkspace to manage the refresh process.

This service is a central file storage, sharing, and retrieval system for U-M faculty, staff and students. Also known as Institutional File System (IFS), AFS lets you access your documents and files from different computers at different locations.

For more info, see Andrew File System (AFS) on the ITS website: https://its.umich.edu/computing/backup-storage/afs

This Service provides University of Michigan Apple developer credentials and/or assistance related to app signing
Use this form to request access to use the University of Michigan Apple developer credentials and/or assistance related to app signing
This service is only available for any university members working on an iOS app of university business or research

This form is to request assistance or access to API development for network tools and services.

This form is to request 1:1 support for courses and projects for faculty and staff.

This service helps facilitate, track, route, and communicate on projects related to administrative and learning management data projects. If you need assistance with anything data-related on campus, the Data Concierge can help!

Use this form to request an exception to a policy or standard.

This service provides administrator accounts (such as domain or organizational unit administrators), accounts used by vendors, and service accounts.

This form can be used to request changes to ITS managed four Network Firewalls:

1. Data Center Firewalls - Cisco ASA (ASB and MACC)
2. NGFW Firewalls -  Palo Alto (Campus Users and Staff Networks)
3. Distributed Firewall - VMware NSX (MiServer)
4. Legacy Customer Firewalls - Cisco ASA/FirePower
When you submit a request by using the form, your request is routed directly to the team responsible for reviewing, approving, and implementing your change to the firewall. Once you submit the request, you will receive a confirmation email. Within 3 business days, you will receive a second email when the request is completed. If this change needs to be implemented immediately, after submitting this form please contact the ITS Service Center at 734-764-HELP.

This service removes users' access to U-M systems.

Use this link to access the form to submit a Focus on Excellence Award or ITS Difference Award.

This service is an alternative to using your regular mail account for correspondence with those whose university business needs are not met by the latter. Use smtp.mail.umich.edu for the outgoing (SMTP) mail server and use SSL for authentication. Once this request has been processed, it may take up to 30 minutes to take effect.

This service is a tool that enhances workgroup communications. It provides a platform for individuals and groups to chat live online and keep conversations organized and accessible from anywhere, anytime.

This form is to request support for managing Active Directory accounts including issues with existing accounts, password resets, creating new accounts, and disabling or deleting accounts. If there are multiple inactive UMROOT accounts that need to remain active, please include all accounts in one ticket, as opposed to submitting a ticket for each account.