My Recently Visited Services

This service is a directory of people and groups at the University of Michigan. All current members of the U-M community have profiles in the MCommunity Directory. This includes faculty, staff, students, retirees, alumni, and sponsored affiliates. Anyone who has a profile in the directory can create groups in the directory. It is an an enterprise directory; it covers the entire university. It is part of a larger identity management system that allows the university to know who is and is not a member of the U-M community so that central offices—as well as departments, schools, colleges, and campuses—can grant and remove access to their online resources as needed and appropriate.

Use this service to request approval of an exception to continue using phone call and SMS methods for Multi-Factor authentication.

This service creates a secure, encrypted connection between your device and the U-M network and enables access to university resources from untrusted networks.

This service is an analytic service offered by ITS Teaching & Learning. My Learning Analytics (MyLA) provides students with information about their engagement with course materials and resources, assignments, and grades in a Canvas course.

This service provides a cost-effective Mac management solution that enables units to deliver consistently configured workstations in a zero/light touch operational model.

This form is for students on the Ann Arbor campus to support your academic needs for up to two semesters.
Ann Arbor Students may check out a pre-configured Windows PC laptop with access to the Campus Computing Sites software library. You will have local administrative access on the laptop to install or configure software to meet your needs.

This form is to request that the ITS Service Support team remove sensitive data such as Social Security Numbers from TeamDynamix tickets

This form is to request either a response template or a task template to be built in TeamDynamix. A response template is canned text for messages that you can use to efficiently respond within a TeamDynamix ticket. Request either a response template or a task template to be built in TeamDynamix.

This service is managed by ITS Information Assurance. This is a for fee service provided to units on campus.

This service helps facilitate, track, route, and communicate on projects related to administrative and learning management data projects. If you need assistance with anything data-related on campus, the Data Concierge can help!

This form is to request a new TeamDynamix Google mailbox for a TeamDynamix email monitor to create tickets via inbound email. If you have a current Google mailbox with an email monitor, consider adding to the existing mailbox.

This Service is a suite of services to support academic space scheduling and reporting. SPACES can help units automate academic classroom scheduling while meeting pedagogical needs, manage event creation and reservations, and vizialize and model data for campus planning. SPACES is integrated with Oracle PeopleSoft Campus Solutions for class section and classroom data.

This form is to initiate onboarding a new employee to MiWorkspace Onbboarding includes the computing resources and access required to get started on their first day. The onboarding process provisions network access, personal and departmental storage, printing, and hardware with appropriate software (if needed). The onboarding process and form is available to units who subscribe to the MiWorkspace service.

This service is a cost-optimized, high-capacity, large-file storage service for research data. Locker provides high-performance for large files, and allows investigators across U-M Ann Arbor to connect their data to computing resources necessary for their research, including U-M’s HPC clusters.

This form is for MiWorkspace customers to request assistance with events

This service delivers management reports in a customizable user interface. This system offers:
- Alerts, metrics, and personalized reports based on your user profile, user preferences, and role-based security.
- Guided analysis on specific content with links that drill-down to associated detail.
- Report data sourced from multiple databases (e.g., M-Pathways Production, U-M Data Warehouse, unit systems).
- Content developed and published by ITS and University units.
- An intuitive interface.

This service is your U-M login ID, used for access to multiple systems at U-M.

Internal to ITS load testing ensures that web applications and some other services can handle anticipated usage levels without slowness, degradation, or outages. Load testing is an industry best practice and part of due diligence when launching new services and making major changes or upgrades to existing services.  Not having good load testing available exposes ITS to risk.

This form can be used to request a new group or remove an existing group. A new group will be created in both TeamDynamix and MCommunity.  The two groups will be synced.  Removal of an existing group only applies to TeamDynamix and group owner(s) are responsible for removing the group from MCommunity.

This service is a web-based tool that allows users to record, listen to, and learn names. It enables units to foster employee retention, and forge better customer relationships. All U-M students, faculty, staff, and alumni on the Ann Arbor, Dearborn, and Flint campuses, and at Michigan Medicine are eligible to use NameCoach. See more details on our NameCoach service page.

For help with Namecoach, contact the ITS Service Center .

Use this form to request a NameCoach Salutation, a "name page" that can be managed by your Department Admin/Event Host.  The name page provides the pronunciation of event invitees' names for any events such as commencement, admissions-related events, award ceremonies, outreach programs, and others

To begin the creation of a name page and expedite the process, event hosts should use this form to provide preliminary information that is neede

This service unifies cloud video conferencing, simple online meetings, group messaging, and provides the option for meeting recordings. Zoom offers high quality video, audio, and wireless screen-sharing across Windows, Mac, Linux, Chrome OS, iOS, Android, Blackberry, Zoom Rooms, and H.323/SIP room systems.

This service is database hosting service available throughout the University of Michigan. MiDatabase provides campus with a centrally managed, on-premise cloud environment that reduces the cost, risk and overhead involved in running services independently.

This service provides anti-virus/anti-malware, along with industry-leading threat detection and mitigation capabilities that provide protection for U-M owned machines against ransomware and other malicious attacks. In addition, Falcon provides a tenant/sub-tenant model that allows interested units to have Falcon console access to review and respond to cyber threat detections within their units

Enhanced Endpoint Protection powered by CrowdStrike Falcon
Use this form for support requests or to add/remove unit IT staff access to the Falcon console.

This service provides a critical security capability to protect university websites, web applications, and DNS servers from external attacks, particularly Distributed Denial of Service (DDoS) attacks as well as attacks that attempt to compromise university web sites/apps

This service is used by the Payroll Office staff to maintain payroll data and manage the payroll processes. It captures employee attendance and timekeeping information, produces checks and statements of earnings (paystubs), distributes salary and fringe benefits to staff and retirees, processes remittances to government agencies for whom deductions are taken, and creates required tax documents.
Time & Labor: Provides a resource for managing all aspects of time and labor tracking.