My Recently Visited Services

This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.

This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.

This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.

This form is to make requests, address issues or provide general feedback related to the Rapid Time Entry (RTE) and BIll of Materials (BOM) applications being rolled out 9/1/2020. These applications run on the same framework as the current Service Request System (SRS)

This service is U-M's one-stop-shop for computer sales, consulting, and tech repair. All students, faculty, and staff receive educational discounts. *
*Formerly Computer Showcase, name change March 2020

This service is the University of Michigan’s web-based learning and information center, it offers a variety of learning activities to support operational users, compliance requirements, and professional development. The learning catalog includes training from ITS, Organizational Learning, Environment, Health and Safety (EHS), PEERRS, the Shared Services Center, Treasurer’s Office, and more.

This service is a web-based fax solution that eliminates the need for a physical fax machine to send and receive faxes.

Copies of sent and received faxes are automatically forwarded to an individual or group email account, with different retention methods based on specific group guidelines.

Accounts are associated with 10-digit university phone numbers and are managed on a university server, integrated with the university telecommunications infrastructure and the internet.

This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds

This form is for support with account recovery, including issues with self-service identity verification using Persona.

This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.

Use this form to request an exception to a policy or standard.

This form is to request assistance with an existing account supported by the Identity and Access Support team. Be aware that certain actions may also require an OARS request.

This form is used to request support for those with a Sites@Home device.
Ann Arbor Students may check out a pre-configured Windows PC laptop with access to the Campus Computing Sites software library. You will have local administrative access on the laptop to install or configure software to meet your needs.

This form is to request that the ITS Service Support team remove sensitive data such as Social Security Numbers from TeamDynamix tickets

This service provides access control, after-hours entry, production monitoring support, and service restoration for data centers.

This service, in conjunction with Turbo Research Storage, provides a secure, scalable, and distributed computing environment that aligns with HIPAA privacy standards.

This form can be used to request a new group or remove an existing group. A new group will be created in both TeamDynamix and MCommunity.  The two groups will be synced.  Removal of an existing group only applies to TeamDynamix and group owner(s) are responsible for removing the group from MCommunity.

Internal to ITS, this Service allows users of the retired ITS Jira Service to view archived Jira data. The Jira Service was used by ITS staff to plan, track, and manage agile and software development projects.

This Service is all its.umich.edu websites, and any other ITS websites.

This form is to request access to or remove access from TeamDynamix ticket and survey data views for reporting external to TeamDynamix. You must have access to TeamDynamix already in order to request access to the ticket or survey data to use with other reporting applications. The request has an approval workflow and provides access to the same ticket or survey data the user can access in TeamDynamix.

This form is used to create new ticketing applications in TeamDynamix

This form is to request assistance with the upgrade existing hosted websites.