My Recently Visited Services
This Service provides an account which allows someone who does not have a U-M uniqname and UMICH password to authenticate to the U-M computing environment; to log in to the environment and be identified. It does not automatically authorize that person to use any services.
This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.
This form is to request support for managing Active Directory accounts including issues with existing accounts, password resets, creating new accounts, and disabling or deleting accounts. If there are multiple inactive UMROOT accounts that need to remain active, please include all accounts in one ticket, as opposed to submitting a ticket for each account.
This form is to request bulk project team administrative changes for eResearch Proposal Mgmt (eRPM)
This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds
This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.
This service provides a cost-effective Windows management solution that enables units to deliver consistently configured workstations in a zero or light-touch operational model.
University community members use their UMICH password when logging in to many services and systems at U-M. ITS operates the systems and provides support for this password. Previously this password has been known as the U-M Kerberos password, or the Level-1 password.
This service is support of inquiries not related to other ITS services which may include support of the customer's computing environment and referrals to other service providers.
This service is a desktop support service that provides network connectivity to your computers and devices, delivery of software and security updates, printing, and access to a team of desktop support professionals. The service standardizes common desktop support work across campus, allowing units to focus on mission-critical technology.
This service provides access to and support for advanced computing resources. ARC facilitates new and more powerful approaches to research challenges in fields ranging from physics to linguistics, and from engineering to medicine.
Have any question or support need regarding an Advanced Research Computing service or resource? Please reach out and get the support you need for Advanced Research Computing (ARC)
Learn about the ways to access support for ARC: How to access direct support from ARC https://teamdynamix.umich.edu/TDClient/30/Porta...
This service is a bundled remote computing service that provides cloud computing infrastructure over the Internet with storage, bandwidth and customized support for application programming interfaces (API).
This Service is for units that use a vendor-hosted product or service to store, process, or transmit university data, you must ensure adequate data protection. Whether you conduct a full Request for Proposals (RFP) or plan to use an open source product, you need to understand how potential vendors will protect university data prior to entering into a contractual relationship.
If your unit cannot determine the data classification, this form will assist Information Assurance in making a decision around the data classification level.
If your unit cannot determine the data classification, this form will assist Information Assurance in making a decision around the data classification level.
This form is for P-Account creation requests, and account removal requests. P- Accounts are used in the PCI Secure Data Enclave Service.
This service supports UMROOT, which is the largest of several Windows Active Directory (AD) forests on campus. UMRoot is where users are created and both central and local units place their Active Directory (AD) objects for using the Windows infrastructure.
This service works with the University of Michigan community to ensure that U-M information technology policies and guidelines are followed and responds to reports of abuse and misuse of U-M IT resources. Receiving and investigating reports of U-M technology and information policy violations as they pertain to U-M-provided resources. Supporting problem-solving and providing guidance for handling IT policy-related matters. Providing IT policy interpretation and information to help students, faculty, and staff understand university and departmental policy, including the responsible use of shared resources. As necessary and appropriate, supporting Freedom of Information Act (FOIA), eDiscovery, and approved U-M investigatory matters.
This service is a directory of people and groups at the University of Michigan. All current members of the U-M community have profiles in the MCommunity Directory. This includes faculty, staff, students, retirees, alumni, and sponsored affiliates. Anyone who has a profile in the directory can create groups in the directory. It is an an enterprise directory; it covers the entire university. It is part of a larger identity management system that allows the university to know who is and is not a member of the U-M community so that central offices—as well as departments, schools, colleges, and campuses—can grant and remove access to their online resources as needed and appropriate.
This service is used to locate devices on the network and where they are connected using MAC or IP address. Search by device vendor, switch, IP address, MAC address, or generate a report of used and unused IP addresses in a subnet.
This Service provides both strategic counsel and effective communication, marketing, and public relations solutions, as well as tactical support to projects, strategic imperatives, ongoing services and leadership.
This form must be completed by the current owner's unit HR representative (if the current owner is a former employee, the unit HR from their most recent U-M role).
For resources and information related to this form and process, refer to Access to Employee-Held Data for U-M Units.
Note: If the current owner of the data has access to it and they can cooperate with the access request, you must work with that owner to get access to the data instead of proceeding with this request form.
This form is to request access that provides data via the MCommunity LDAP Tree.
This service provides campus users access to their own web applications without needing to download, install, and maintain additional hardware and software
This form is to request assistance with the upgrade existing hosted websites.
This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.