My Recently Visited Services
This service allows authorized U-M staff members to create uniqnames and access to standard computing services for university affiliates who are not faculty, staff, or students.
This form is to request user access to one of the HPC clusters (Great Lakes, Armis2, or Lighthouse).
This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.
This form is to request support for managing Active Directory accounts including issues with existing accounts, password resets, creating new accounts, and disabling or deleting accounts. If there are multiple inactive UMROOT accounts that need to remain active, please include all accounts in one ticket, as opposed to submitting a ticket for each account.
This service provides a critical security capability to protect university websites, web applications, and DNS servers from external attacks, particularly Distributed Denial of Service (DDoS) attacks as well as attacks that attempt to compromise university web sites/apps
This service supports researchers with grants that require the purchase of computing hardware. Lighthouse allows researchers to place their own hardware within the ARC-TS HPC Slurm environment. This is a dedicated HPC cluster.
This service provides an enterprise tool for use by social media managers across all U-M campuses and Michigan Medicine to plan and manage U-M social media interactions. Sprout Social offers increased security, better social media listening capabilities, improved reputation management in our social media channels, and is a critical necessity for long term strategic management of U-M’s social media voice.
This form is to initiate onboarding a new employee to MiWorkspace Onbboarding includes the computing resources and access required to get started on their first day. The onboarding process provisions network access, personal and departmental storage, printing, and hardware with appropriate software (if needed). The onboarding process and form is available to units who subscribe to the MiWorkspace service.
This Service provides both strategic counsel and effective communication, marketing, and public relations solutions, as well as tactical support to projects, strategic imperatives, ongoing services and leadership.
This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.
This form can be used to request changes to ITS managed four Network Firewalls:
1. Data Center Firewalls - Cisco ASA (ASB and MACC)
2. NGFW Firewalls - Palo Alto (Campus Users and Staff Networks)
3. Distributed Firewall - VMware NSX (MiServer)
4. Legacy Customer Firewalls - Cisco ASA/FirePower
When you submit a request by using the form, your request is routed directly to the team responsible for reviewing, approving, and implementing your change to the firewall. Once you submit the request, you will receive a confirmation email. Within 3 business days, you will receive a second email when the request is completed. If this change needs to be implemented immediately, after submitting this form please contact the ITS Service Center at 734-764-HELP.
This form is to request and obtain administrative and learning management data (FIN, HR, Research, Student, Development, Learning Management, etc.) in a consistent, timely, and secure manner in close collaboration with data owners and subject matter experts. The ITS Data Science Practice team will leverage and complement existing successful data request processes and make them more consistent and transparent.
This form is for new subscriptions or to update a current Amazon Web Services at U-M subscriptions
This service makes InCommon server certificates and Active Directory (UMROOT) certificates available for U-M use, as well as roll-up certificate bundles supports the use of InCommon SSL certificates, which are recommended for university websites. They are free through U-M's membership in InCommon and trusted by all popular web browsers and operating systems.
University community members use their UMICH password when logging in to many services and systems at U-M. ITS operates the systems and provides support for this password. Previously this password has been known as the U-M Kerberos password, or the Level-1 password.
This Service provides support from the ITS Project Management Office for the TeamDynamix PPM module.
This service provides U-M faculty, staff, and students the ability to store and access large amounts of data to support their specific application(s) in a user-friendly, secure, and cost-effective environment.
This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.
This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.
This form is used to request a exception access to Campus Computing Sites Software. Software access at Campus Computing Sites is granted based on university affiliation. You may request access to additional software titles even if that title is not eligible based on your affiliation.
Software licenses and your role at the University of Michigan, determine what software you can access on a Sites workstation. There are circumstances where an individual of an excluded role does have a legitimate reason for using a software title that is not in conflict with the intent of the licensing terms. You can use this form to request we make an exception. Sites staff review and approved exceptions on a case by case basis.
Exceptions are valid for a single academic year. After the end of summer term, and before the start of fall term, the exceptions will expire.
This service helps ensure that sensitive and regulated data are not being stored unnecessarily.
Current Grant Submission Status: The current Claude Code Grant Program submission form is now closed. Additional opportunities to apply for Claude Code grants are expected in future iterations of the program as funding and capacity allow.
No more submissions for this round will be accepted after 2:00 pm ET May 14, 2026.
This service provides a cost-effective Mac management solution that enables units to deliver consistently configured workstations in a zero/light touch operational model.
This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds