My Recently Visited Services

This form is to request to reserve one of the several computing classrooms for instructional purposes.


This service is used by network services teams to track network equipment that is in production.


This service is a risk assessment methodology developed for use at U-M.

- RECON assessments are part of U-M's ongoing Information Security Risk Management process.
- Information Security (SPG 601.27) requires every unit to periodically conduct RECONs.
- Information Security Risk Management (DS-13) defines which systems must be assessed, the frequency of those assessments, and who must perform the RECON.


This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.


This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.

For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help


Optery is a third-party vendor that removes personal information from the internet. Optery works with data brokers to remove an individual’s data on their behalf. It also provides a user-friendly dashboard to track progress. A fully established U-M service will allow for a federated/unit-based admin and budget model.


This form is to request 1:1 support for courses and projects for faculty and staff.


This service is the constituent relationship management system used for fundraising efforts at the University. It is the single source for managing information about relationships and interactions that the University has with its donors, alumni, colleagues, friends, foundations and corporations. The system shares information with the Office of University Development, Development staff across the administrative and academic units on all three U-M campuses as well as Michigan Medicine, and the Alumni Association.


Siteimprove is U-M’s supported platform for monitoring and improving the accessibility and usability of university websites. It provides actionable insights, automated checks, and powerful reporting to help units maintain high standards aligned with SPG 601.20 Electronic and Information Technology Accessibility. Please use this form to add, change, or delete information in the Siteimprove Platform, and for questions or issues with the Web Accessibility Scanning Service.


Use this link to access the form for tuition support.


This service captures personal information when a prospective student first communicates with U-M. This initial record is modified when an individual's relationship with U-M changes (such as from prospect to applicant, to student, to financial aid recipient, to graduate, to professional school applicant, or to employee).


This service consists of technologies and tools which support the business services used to manage the products acquired through Supply Chain for the university. Inventory Application Service is a flexible, comprehensive inventory management system that enables increased inventory accuracy and customer service levels while reducing costs and inventory write-offs.


This form is to request assistance or access to API development for network tools and services.


This service provides anti-virus/anti-malware, along with industry-leading threat detection and mitigation capabilities that provide protection for U-M owned machines against ransomware and other malicious attacks. In addition, Falcon provides a tenant/sub-tenant model that allows interested units to have Falcon console access to review and respond to cyber threat detections within their units

Enhanced Endpoint Protection powered by CrowdStrike Falcon
Use this form for support requests or to add/remove unit IT staff access to the Falcon console.


This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.


This service provides U-M faculty, staff, and students the ability to store and access large amounts of data to support their specific application(s) in a user-friendly, secure, and cost-effective environment.


This service provides online placement exams for students


This form is to request user access to one of the HPC clusters (Great Lakes, Armis2, or Lighthouse).


This Service provides an account which allows someone who does not have a U-M uniqname and UMICH password to authenticate to the U-M computing environment; to log in to the environment and be identified. It does not automatically authorize that person to use any services.


This service provides general data center support including racking, cabling, and powering of equipment. Schedules and conducts preventative and break/fix maintenance work at ITS data center and telephony room locations across campus.


This Service is a collection of data that supports reporting activity for university business. The data is organized in data sets based on subject areas, including Payroll, Student Records, and Financials.


This service is Captioning, Audio Descriptions & Translations in U-M’s cloud-based media streaming service. This content management service helps organize, catalog, share, search, and publish multimedia content.


This service is used to capture and maintain data related to students' academic endeavors and performance. Key processes supported by the Student Records module include: student academic program maintenance, academic advisement, enrollment (a.k.a. registration), curriculum maintenance, grading, and graduation.


This service is a cloud file storage option that provides automatic back-up and is readily accessible from any device


This service is the supported query and reporting tool for the U-M Data Warehouse.

Use BusinessObjects to run UM-maintained reports and to create and run ad hoc reports. BusinessObjects interfaces (also known as universes) have been developed for all data in the U-M Data Warehouse.