My Recently Visited Services

This service is a central file storage, sharing, and retrieval system for U-M faculty, staff and students. Also known as Institutional File System (IFS), AFS lets you access your documents and files from different computers at different locations.

For more info, see Andrew File System (AFS) on the ITS website: https://its.umich.edu/computing/backup-storage/afs

ITS is providing limited support on Saturday for Faculty, Staff and Students trying to log into Okta. If you have a uniqname and you know your password but you are still unable to login, please request our help.

This service relays mail on behalf of other machines, devices, and applications that require an ""outbound mail server"" and are unable to use authenticated SMTP—that is, that are unable to use smtp.mail.umich.edu.

The mail relay service is not intended for use by personal workstations or applications that support authenticated SMTP. It is also not intended for relaying unofficial, unsolicited bulk mail."

This service is available through data jacks in offices, classrooms, lab spaces, and other areas. The current standard for wired connections is 1Gbps to the telecommunication closet.

This service is a tool designed to help students find and reserve designated study spaces, computer stations, a space to take a remote class, or just a dedicated quiet touchdown spot between classes. (https://studyspaces.umich.edu)

This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.

For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help

This Service is for units that use a vendor-hosted product or service to store, process, or transmit university data, you must ensure adequate data protection. Whether you conduct a full Request for Proposals (RFP) or plan to use an open source product, you need to understand how potential vendors will protect university data prior to entering into a contractual relationship.

If your unit cannot determine the data classification, this form will assist Information Assurance in making a decision around the data classification level.

If your unit cannot determine the data classification, this form will assist Information Assurance in making a decision around the data classification level.

This service offers evaluations to explore high-tech accommodation options. These can improve technology use for people with short- or long-term disabilities. Our service is available to U-M students and staff who are not covered by other services. Training and problem solving help is also available. We have many years of experience recommending solutions. There is no charge.

To make an appointment or ask a question, please fill out the form below.

This service supports proposal submissions for external funding, award management, unfunded agreements, and clinical trial routing forms. Used for the electronic routing, approval, and submission of proposals (PAFs) and Unfunded Agreements (UFAs) to external sponsors, Clinical Trial Routing Forms, and Awards.

This service is a web application that serves as the gateway to U-M’s administrative information systems and dozens of U-M campus resources. It provides links to systems and websites used by members of the university community, including U-M students and their parents/family, prospective students, faculty, staff, alumni, retirees, and some sponsored affiliates.

This service provides software licenses previously available through Software Licensing & Distribution. The Software Store also provides options for tracking purchases and viewing departmental purchase histories.

This service is a cost-optimized, high-capacity, large-file storage service for research data. Locker provides high-performance for large files, and allows investigators across U-M Ann Arbor to connect their data to computing resources necessary for their research, including U-M’s HPC clusters.

This form is to request the creation of an account on one of the HPC clusters (Great Lakes, Armis2, or Lighthouse). A shortcode is needed as customers have to pay to use HPC resources with the new account.

This service is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix can support IT management and support functions and has capabilities that provide general customer support or management of other non-IT functions like facilities and human resources too.

This service captures personal information when a prospective student first communicates with U-M. This initial record is modified when an individual's relationship with U-M changes (such as from prospect to applicant, to student, to financial aid recipient, to graduate, to professional school applicant, or to employee).

This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.

This Service is consolidated DHCP/DNS/IPAM network solution. The university hostmaster provides these services at no additional cost as part of the larger networking services on campus.

This service helps people with research data analytics and workflows. Includes expert help with Machine Learning.

This service is used by network services teams to track network equipment that is in production.

This Service is available to all researchers on campus for simulation, modeling, machine learning, data science, genomics, and more. The platform provides a balanced combination of computing power, I/O performance, storage capability, and accelerators.

This service is support of the university’s online catalog ordering system, which allows you to browse prices and product specifications and create orders for many U-M contracted suppliers.

This service is a web-based fax solution that eliminates the need for a physical fax machine to send and receive faxes.

Copies of sent and received faxes are automatically forwarded to an individual or group email account, with different retention methods based on specific group guidelines.

Accounts are associated with 10-digit university phone numbers and are managed on a university server, integrated with the university telecommunications infrastructure and the internet.

This Service is the network that connects UM buildings together including the Core and the distribution layer switches

This service supports checking the status of most network devices on campus. Review network maps by building and a list of all current and recent outages.

This service is an MPathways module that is used to track and maintain information about the university’s assets, including their identification, acquisition data, current status, and financial data. This module allows users to update the description, location, and unit contact information for assets belonging to their department(s).

For more info, see Asset Management Module on the ITS website.