My Recently Visited Services
This Service is a campus-wide, AI-enabled workflow automation service that uses intelligent AI workflows to orchestrate complex, multi-step business processes. It will connect to various campus and cloud applications using low-code integrations, enabling non-developers to quickly create and deploy AI automations. These AI workflows will be able to interpret input, determine the next steps, and select the appropriate actions or tools
This service is the University of Michigan’s web-based learning and information center, it offers a variety of learning activities to support operational users, compliance requirements, and professional development. The learning catalog includes training from ITS, Organizational Learning, Environment, Health and Safety (EHS), PEERRS, the Shared Services Center, Treasurer’s Office, and more.
This Service provide assistance or collaboration with making information technology (websites, documents, media) accessible to work towards meeting the requirements of the EIT Accessibility Standard Practice Guide on campus.
This service is a desktop support service that provides network connectivity to your computers and devices, delivery of software and security updates, printing, and access to a team of desktop support professionals. The service standardizes common desktop support work across campus, allowing units to focus on mission-critical technology.
This service is used to locate devices on the network and where they are connected using MAC or IP address. Search by device vendor, switch, IP address, MAC address, or generate a report of used and unused IP addresses in a subnet.
ITS is providing limited support on Saturday for Faculty, Staff and Students trying to log into Okta. If you have a uniqname and you know your password but you are still unable to login, please request our help.
This service allows authorized users to place orders and view reports for ITS Infrastructure products and services.
This service is a directory of people and groups at the University of Michigan. All current members of the U-M community have profiles in the MCommunity Directory. This includes faculty, staff, students, retirees, alumni, and sponsored affiliates. Anyone who has a profile in the directory can create groups in the directory. It is an an enterprise directory; it covers the entire university. It is part of a larger identity management system that allows the university to know who is and is not a member of the U-M community so that central offices—as well as departments, schools, colleges, and campuses—can grant and remove access to their online resources as needed and appropriate.
This form is to make requests, address issues or provide general feedback related to the Rapid Time Entry (RTE) and BIll of Materials (BOM) applications being rolled out 9/1/2020. These applications run on the same framework as the current Service Request System (SRS)
This form is used by Neighborhood IT to request that Depot refresh admins change or update a ticket in Otto, the system used to managed MiWorkspace computer replacements
This form allows Instructors to request specialty software to be available on Campus Computing Sites computers for your course
This form is to request assistance with Mcard Hardware including Printers and Cameras
Internal to ITS. This form is used used by the Sites@Home team to manage returns
This Service is the network of four switches that redundantly connects all of the building networks together via their individual distribution layer switches
This form is to request a new AFS group that can be used to host web sites with ITS web servers that mount AFS.
This service provides anti-virus/anti-malware, along with industry-leading threat detection and mitigation capabilities that provide protection for U-M owned machines against ransomware and other malicious attacks. In addition, Falcon provides a tenant/sub-tenant model that allows interested units to have Falcon console access to review and respond to cyber threat detections within their units
Enhanced Endpoint Protection powered by CrowdStrike Falcon
Use this form for support requests or to add/remove unit IT staff access to the Falcon console.
This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds
This form is to request access to the Student Success Viewer tableau dashboard.
Important Notice: It is the responsibility of the user and/or supervisor to ensure that all required training is completed and the user has been granted one of the appropriate OARS roles (SR Academic Advisor, SR Advising Report User, SR FC Advising Report User, and/or SR Student Records Viewer) before submitting the request form for the user to gain access to the Student Success Viewer.
To gain access to any sensitive data at U-M, you must complete the following requirements:
The Institutional Data Access and Compliance Agreement: https://classic.wolverineaccess.umich.edu/eac/a...
The DCE101 U-M Data Protection and Responsible Use Online Training: https://maislinc.umich.edu/maislinc/app/managem...
Student Success Viewer is an early warning system that helps academic advisors identify at-risk students using Learning Manage
This service allows authorized U-M staff members to create uniqnames and access to standard computing services for university affiliates who are not faculty, staff, or students.
This service is a global testing tool used by researchers and science networks to ensure network performance on connections on high speed connections. The perfSONAR appliances are maintained at ITS network core and inside ITS data center locations.
This form is to request access to Knowledge Base articles related to the Red Hat Satellite Service
This service to supports the housing requirement that users register all devices that connect to the wired network in U-M residence halls.
This service enables mass delivery of announcements to all U-M employees and Ann Arbor students. More specific population groups can be requested, and the service can also supply lists of U-M faculty, staff, and Ann Arbor students, for uses beyond email. For official university use only.
Do you have a message you would like to communicate to large groups of university faculty, staff, or students? The Targeted Email Service offers three options:
- Request a Targeted Email
U-M faculty, staff, and students may request a mass email to populations of U-Memployees and Ann Arbor students
- Request a Mailing List
Request a data file of U-M employees and Ann Arbor students, for use with your own email application or service
- Licensed Departmental Use
U-M departments may arrange direct access to the email campaign software, to meet frequent messaging needs