My Recently Visited Services

This form is for requesting a MiDatabase account.

This service is available to those using their own device or a U-M computer, and offers no-hassle, secure, and free access to U-M provided software, desktop computing, and printing, all supported by knowledgeable support staff.

This form can be used to request changes to ITS managed four Network Firewalls:

1. Data Center Firewalls - Cisco ASA (ASB and MACC)
2. NGFW Firewalls -  Palo Alto (Campus Users and Staff Networks)
3. Distributed Firewall - VMware NSX (MiServer)
4. Legacy Customer Firewalls - Cisco ASA/FirePower
When you submit a request by using the form, your request is routed directly to the team responsible for reviewing, approving, and implementing your change to the firewall. Once you submit the request, you will receive a confirmation email. Within 3 business days, you will receive a second email when the request is completed. If this change needs to be implemented immediately, after submitting this form please contact the ITS Service Center at 734-764-HELP.

This service is available through data jacks in offices, classrooms, lab spaces, and other areas. The current standard for wired connections is 1Gbps to the telecommunication closet.

This service provides support for the University of Michigan's official identification card program. It covers creating, issuing, and tracking an MCard for individuals who are engaged in University business. The card creates the identification for the individual. Everyone within the university community is required to have a valid MCard.

Internal to ITS. This form is used used by the Sites@Home team to manage returns

This service is a routine quarterly scans of all University of Michigan owned and managed networks by Information Assurance (IA). There are options for monthly and on-demand scanning service on request. All networks, systems, databases, or applications that create, maintain, process, transmit, or store data classified as High or Restricted must be scanned monthly.

This service manages the design, construction, support and maintenance of indoor and outdoor cellular infrastructure across campus, maintains partnerships with cellular service providers, and provides support to campus for LTE, 5G, and Wi-Fi Calling solutions. The service also offers radiofrequency (RF) surveying, cellular device/plan selection and spectrum management/allocation consulting.

For other questions, please reach out to your Infrastructure Project Manager https://its.umich.edu/enterprise/business-servi...

This form is to request repair of personally owned technical equipment

This service is U-M's one-stop-shop for computer sales, consulting, and tech repair. All students, faculty, and staff receive educational discounts. *
*Formerly Computer Showcase, name change March 2020

This service is a web application that serves as the gateway to U-M’s administrative information systems and dozens of U-M campus resources. It provides links to systems and websites used by members of the university community, including U-M students and their parents/family, prospective students, faculty, staff, alumni, retirees, and some sponsored affiliates.

This form is to request assistance with Printing at Campus Computing locations (also known as Sites) across campus via MPrint. Sites locations offer black and white, color, tabloid, or poster printers. Everyone is welcome to print at Campus Computing locations, though printing allocations vary.

Most Campus Computing Sites provide black and white laser printing, and several provide color or large format printing. Use this request for support of these printers.

This form is for providing the required documentation and initiating the required review and approval process by ITS Network Infrastructure, in consultation with ITS Information Assurance, prior to activation of any Network Extension to the U-M Network per the University wide Network Security Standard (DS-14).

This service is for Okta single sign-on and multi-factor authentication

This form is to request access to Knowledge Base articles related to the Red Hat Satellite Service

This Service allows you to send end-to-end encrypted email and adds additional security features and options to help you encrypt and control access to the email you send.

This service provides access control, after-hours entry, production monitoring support, and service restoration for data centers.

This Service is a tool to check and fix the accessibility of content on Canvas. This solution will help course creators make digital content accessible to everyone, and meet digital accessibility standards as required by U-M policy and applicable law.

This form allows units to add a Security Unit Liason (SUL) assignment, remove SUL assignment, or replace an SUL assignment

This service is the University of Michigan’s web-based learning and information center, it offers a variety of learning activities to support operational users, compliance requirements, and professional development. The learning catalog includes training from ITS, Organizational Learning, Environment, Health and Safety (EHS), PEERRS, the Shared Services Center, Treasurer’s Office, and more.

This form is for students on the Ann Arbor campus to support your academic needs for up to two semesters.
Ann Arbor Students may check out a pre-configured Windows PC laptop with access to the Campus Computing Sites software library. You will have local administrative access on the laptop to install or configure software to meet your needs.

This service is a robust cloud-based file transfer service designed to move many large files, ranging from 10s of GBs to 10s of TBs. ARC-TS is a Globus Subscription Provider for the U-M community, which allows unlimited data transfers and special features such as data sharing. issues with Globus and MiStorage should bedirected to ITS-Storage

This Service supports user research, UI and UX design, and web development. We manage the ITS Website service, Wolverine Access Gateway, and the Michigan App, as well as conduct user research and design work for projects. The team offers expertise and resources for creating enjoyable digital experiences with a deep understanding of user needs across digital platforms.

This service is required of U-M students, faculty, and staff when they create their U-M uniqnames and passwords. Two-factor means that when you log in, you provide two proofs of your identity. At U-M, that means your password plus Duo. Alumni may choose to keep using or add Duo two-factor to protect their U-M accounts.

This service is a communication and collaboration platform developed by Microsoft as part of the Microsoft 365 family of products. It incorporates a feature set similar to Zoom, Google Meet, and other products offering workspace chat, videoconferencing, and file collaboration.