My Recently Visited Services

This service makes InCommon server certificates and Active Directory (UMROOT) certificates available for U-M use, as well as roll-up certificate bundles supports the use of InCommon SSL certificates, which are recommended for university websites. They are free through U-M's membership in InCommon and trusted by all popular web browsers and operating systems.

This form is to make requests, address issues or provide general feedback related to the Rapid Time Entry (RTE) and BIll of Materials (BOM) applications being rolled out 9/1/2020. These applications run on the same framework as the current Service Request System (SRS)

This Service provides real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.

This service provides a secure application that enables users to electronically prepare and send University business documents for the purpose of requesting and obtaining digital signatures and other information on those documents. Users can upload various types of document formats (e.g., Google, Word, Excel, pdf), then prepare the uploaded document for recipients to enter any necessary information (e.g., name, date, other information, initials).

Internal to ITS. This form is used used by the Sites@Home team to manage returns

This service is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix can support IT management and support functions and has capabilities that provide general customer support or management of other non-IT functions like facilities and human resources too.

This Service is a suite of services to support academic space scheduling and reporting. SPACES can help units automate academic classroom scheduling while meeting pedagogical needs, manage event creation and reservations, and vizialize and model data for campus planning. SPACES is integrated with Oracle PeopleSoft Campus Solutions for class section and classroom data.

This service is used for buildings that don't have a direct connect to the campus network.

This Service is a core facility management system designed to support operations for a myriad of types and sizes of centralized labs and shared resource facilities. The modular web-based software solution's functionality includes calendars for reserving specific resources, access control for sensitive or validated equipment, billing and reporting, and time and cost tracking against projects.

This service is a software-based conference room system that provides a streamlined experience for audio conferencing, wireless screen sharing, and video conferencing using the Zoom platform. Users of a Zoom Room can launch scheduled Zoom meetings with a single press of a button. This makes it easy to combine in-person and virtual guests in a simple, no-hassle hybrid meeting experience.

This Service provides both strategic counsel and effective communication, marketing, and public relations solutions, as well as tactical support to projects, strategic imperatives, ongoing services and leadership.

This form is to request access to ITS Data Centers for UM Employees and Vendors

This service provides support for the University of Michigan's official identification card program. It covers creating, issuing, and tracking an MCard for individuals who are engaged in University business. The card creates the identification for the individual. Everyone within the university community is required to have a valid MCard.

This Service allows you to send end-to-end encrypted email and adds additional security features and options to help you encrypt and control access to the email you send.

This form is for account requests for the Microsoft Azure service. Available to all UM Faculty and Staff.

This form is to request support for the TeamDynamix application. Requests submitted via this form are assigned to the team that includes the ITS U-M global administrators for TeamDynamix

This service provides a single source for information about students and the administrative data that supports learning and teaching at U-M. The system shares the information contained in the integrated. database across the administrative and academic units on the Ann Arbor campus.

This form is to request a new TeamDynamix Google mailbox for a TeamDynamix email monitor to create tickets via inbound email. If you have a current Google mailbox with an email monitor, consider adding to the existing mailbox.

This form is used to request that Oracle database account(s) be unlocked, or password(s) reset.

To submit this form, you must be the person to whom the Oracle account(s) has been assigned - you may not submit this form on behalf of another person.

In the "Request Info" section below, please select whether to unlock account(s) or to reset password(s). In the "Additional Comments" box, indicate each username and database for which action is requested, on separate lines. Some example entries are:

YOURUNIQ - DWPROD
MYUNIQ - EDWPROD

This form should only be used to request the resetting or Oracle passwords or the unlocking of Oracle accounts. Use OARS and submit a request there to remove any Oracle database accounts that are no longer used and should be deleted permanently.

This form must be completed by the current owner's unit HR representative (if the current owner is a former employee, the unit HR from their most recent U-M role).

For resources and information related to this form and process, refer to Access to Employee-Held Data for U-M Units.

Note: If the current owner of the data has access to it and they can cooperate with the access request, you must work with that owner to get access to the data instead of proceeding with this request form.

This Service fosters a unified "One ITS" culture that nurtures personal and professional growth, and adapts fluidly within the ever-changing technological landscape.

This service is an interface to allow delegation of specific IT infrastructure management tasks to IT teams outside of a central IT team. This is implemented with a suite of extensible Django apps and core Django project that seamlessly integrate new modules and customizations without requiring code changes.

This service is U-M’s cloud-based media streaming service. This content management service helps organize, catalog, share, search, and publish multimedia content.​​​​​​​This form is for MiVideo customers to request assistance

This service provides campus users access to their own web applications without needing to download, install, and maintain additional hardware and software

This form can be used to request changes to ITS managed four Network Firewalls:

1. Data Center Firewalls - Cisco ASA (ASB and MACC)
2. NGFW Firewalls -  Palo Alto (Campus Users and Staff Networks)
3. Distributed Firewall - VMware NSX (MiServer)
4. Legacy Customer Firewalls - Cisco ASA/FirePower
When you submit a request by using the form, your request is routed directly to the team responsible for reviewing, approving, and implementing your change to the firewall. Once you submit the request, you will receive a confirmation email. Within 3 business days, you will receive a second email when the request is completed. If this change needs to be implemented immediately, after submitting this form please contact the ITS Service Center at 734-764-HELP.