My Recently Visited Services
This service enables printing from university-owned and personally-owned devices to a broad spectrum of university-owned network printers.
This Service provides a secure method for campus Merchants to process credit card payments from their eCommerce sites. It provides a secure path from their eCommerce sites, to their payment processor, passing through the ITS PCI Secure Data Enclave via the ITS PCI Interstitial Page.
This service helps people with research data analytics and workflows. Includes expert help with Machine Learning.
This service is the supported query and reporting tool for the U-M Data Warehouse.
Use BusinessObjects to run UM-maintained reports and to create and run ad hoc reports. BusinessObjects interfaces (also known as universes) have been developed for all data in the U-M Data Warehouse.
This form is to request access to or remove access from TeamDynamix ticket and survey data views for reporting external to TeamDynamix. You must have access to TeamDynamix already in order to request access to the ticket or survey data to use with other reporting applications. The request has an approval workflow and provides access to the same ticket or survey data the user can access in TeamDynamix.
This service is used by network services teams to track network equipment that is in production.
This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.
This form can be used to request, update or remove access to TeamDynamix Ticketing applications
This service is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix can support IT management and support functions and has capabilities that provide general customer support or management of other non-IT functions like facilities and human resources too.
This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.
This service is support of the university’s online catalog ordering system, which allows you to browse prices and product specifications and create orders for many U-M contracted suppliers.
This Service allows faculty, staff, students, sponsored affiliates, and guests to communicate through wireless local area networks on laptops, tablets, cellular phones, and other devices. ITS supports four wireless networks on campus, MWireless, MSetup, MGuest, and eduroam. The current standard for wireless connections is 802.11ac which typically provides connectivity between 100-200Mbps.
This Service is available to all researchers on campus for simulation, modeling, machine learning, data science, genomics, and more. The platform provides a balanced combination of computing power, I/O performance, storage capability, and accelerators.
This service is a middleware architecture that supports the secure and optimized delivery of email message.
This service provides access to and support for advanced computing resources. ARC facilitates new and more powerful approaches to research challenges in fields ranging from physics to linguistics, and from engineering to medicine.
Have any question or support need regarding an Advanced Research Computing service or resource? Please reach out and get the support you need for Advanced Research Computing (ARC)
Learn about the ways to access support for ARC: How to access direct support from ARC https://teamdynamix.umich.edu/TDClient/30/Porta...
Internal to ITS load testing ensures that web applications and some other services can handle anticipated usage levels without slowness, degradation, or outages. Load testing is an industry best practice and part of due diligence when launching new services and making major changes or upgrades to existing services. Not having good load testing available exposes ITS to risk.
This Service is the ITS-supported, centralized org for units to house their CRM-focused business processes. ITS, via the Salesforce Center of Excellence (SFCOE) team, consults with units to scope and build the org as well as provide ongoing support and governance.
Participation in the ITS Enterprise Salesforce org brings centralized infrastructure such as data integrations with institutional data sources, managed backup, and disaster recovery.
This service is a collection of integrated cloud services that developers and IT professionals use to build, deploy, and manage applications through a global network of data centers. Azure allows the freedom to build and deploy where you want, using the tools, applications, and frameworks of your choice.
This service supports university staff who manage student accounts and information. Also supports admissions activities by processing application fees and enrollment deposits, and it interfaces with the Financial Aid module.
Financial Aid: Enables U-M staff to establish eligibility for federal, state and institutional need-based aid and for merit-based aid; evaluate and monitor aid-related communications; provide per-event and cumulative fiscal management reporting for all aid programs; and manage student work-study employment.
This form is to request assistance with Mcard Hardware including Printers and Cameras
This service offers evaluations to explore high-tech accommodation options. These can improve technology use for people with short- or long-term disabilities. Our service is available to U-M students and staff who are not covered by other services. Training and problem solving help is also available. We have many years of experience recommending solutions. There is no charge.
To make an appointment or ask a question, please fill out the form below.
This service allows authorized U-M staff members to create uniqnames and access to standard computing services for university affiliates who are not faculty, staff, or students.
This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.