My Recently Visited Services

This form is to request support for managing Active Directory accounts including issues with existing accounts, password resets, creating new accounts, and disabling or deleting accounts. If there are multiple inactive UMROOT accounts that need to remain active, please include all accounts in one ticket, as opposed to submitting a ticket for each account.

This service provides a single point of coordination to facilitate faculty, staff, and researcher requests for learning data. We can assist with data request reviews and approvals through the U-M data governance process and help with data collection, use, and integration.

This service is for searching, monitoring, and analyzing machine-generated big data via a Web-style interface.

This form is used to request support for those with a Sites@Home device.
Ann Arbor Students may check out a pre-configured Windows PC laptop with access to the Campus Computing Sites software library. You will have local administrative access on the laptop to install or configure software to meet your needs.

Optery is a third-party vendor that removes personal information from the internet. Optery works with data brokers to remove an individual’s data on their behalf. It also provides a user-friendly dashboard to track progress. A fully established U-M service will allow for a federated/unit-based admin and budget model.

This service is a multi-model database management system produced and marketed by Oracle Corporation.

This service is a tool that enhances workgroup communications. It provides a platform for individuals and groups to chat live online and keep conversations organized and accessible from anywhere, anytime.

This service is the University of Michigan’s web-based learning and information center, it offers a variety of learning activities to support operational users, compliance requirements, and professional development. The learning catalog includes training from ITS, Organizational Learning, Environment, Health and Safety (EHS), PEERRS, the Shared Services Center, Treasurer’s Office, and more.

This service is for campus units requiring additional IT desktop support personnel to meet surge, project, or event staffing needs are able to contract with ITS to receive help from the Neighborhood IT desktop support group within ITS.

This service is a web-based tool that allows users to record, listen to, and learn names. It enables units to foster employee retention, and forge better customer relationships. All U-M students, faculty, staff, and alumni on the Ann Arbor, Dearborn, and Flint campuses, and at Michigan Medicine are eligible to use NameCoach. See more details on our NameCoach service page.

For help with Namecoach, contact the ITS Service Center .

Use this form to request a NameCoach Salutation, a "name page" that can be managed by your Department Admin/Event Host.  The name page provides the pronunciation of event invitees' names for any events such as commencement, admissions-related events, award ceremonies, outreach programs, and others

To begin the creation of a name page and expedite the process, event hosts should use this form to provide preliminary information that is neede

This service provides users with an easy way to share their feedback, suggestions, and concerns regarding the Canvas Instructor Tools.

This Service is an MPathways module that allows the university to bill, record, and track payments for sponsored research and centralized general receivables.

For more info, see Accounts Receivable & Billing Module on the ITS website.

This service supports the design and build new or upgrades of network services.

This form is used in support of MiWorkspace computer equipment on loan.

This service consists of all integrated financial system modules, which provide information to and rely on information from one another.

This service is traditional faculty & staff telephones providing high quality connections for teaching, learning, research, and work.

This service supports proposal submissions for external funding, award management, unfunded agreements, and clinical trial routing forms. Used for the electronic routing, approval, and submission of proposals (PAFs) and Unfunded Agreements (UFAs) to external sponsors, Clinical Trial Routing Forms, and Awards.

This form is to request to reserve one of the several computing classrooms for instructional purposes.

Use this service to request approval of an exception to continue using phone call and SMS methods for Multi-Factor authentication.

This form is used to report an issue with an Emergency Phone

This service unifies cloud video conferencing, simple online meetings, group messaging, and provides the option for meeting recordings. Zoom offers high quality video, audio, and wireless screen-sharing across Windows, Mac, Linux, Chrome OS, iOS, Android, Blackberry, Zoom Rooms, and H.323/SIP room systems.

This service offers a robust API publishing and subscription service. This university-wide directory allows secure and authorized access to institutional data for use in research and innovative applications.

This service is the application within PeopleSoft Campus Solutions that is used to track the requirements and policies that a student must satisfy in order to graduate.

This service is a risk assessment methodology developed for use at U-M.

- RECON assessments are part of U-M's ongoing Information Security Risk Management process.
- Information Security (SPG 601.27) requires every unit to periodically conduct RECONs.
- Information Security Risk Management (DS-13) defines which systems must be assessed, the frequency of those assessments, and who must perform the RECON.