My Recently Visited Services

This form is for MiWorkspace customers to request assistance with events

This form is Internal to ITS. This form is used by MiWorkspace to manage the refresh process.

This form is used by Neighborhood IT to request that Depot refresh admins change or update a ticket in Otto, the system used to managed MiWorkspace computer replacements

This form can be used by MiWorkspace and Platform-as-a-Service Unit Representatives to request additions to the software applications available in Windows Software Center or Mac Managed Software center.

This form is used to designate a customer as a VIP or to remove a customer's VIP status. By default, all Faculty, and members of the "3D list" are VIP by default. The MiWorkspace Service needs to identify additional customers as VIPs.

NOTE: This is not Executive support. Select the ITS-MiWorkspace Executive Support form for VIP support changes.

This form is to provide feedback about the GoBlue app

This service works with the University of Michigan community to ensure that U-M information technology policies and guidelines are followed and responds to reports of abuse and misuse of U-M IT resources. Receiving and investigating reports of U-M technology and information policy violations as they pertain to U-M-provided resources. Supporting problem-solving and providing guidance for handling IT policy-related matters. Providing IT policy interpretation and information to help students, faculty, and staff understand university and departmental policy, including the responsible use of shared resources. As necessary and appropriate, supporting Freedom of Information Act (FOIA), eDiscovery, and approved U-M investigatory matters.

This service is the constituent relationship management system used for fundraising efforts at the University. It is the single source for managing information about relationships and interactions that the University has with its donors, alumni, colleagues, friends, foundations and corporations. The system shares information with the Office of University Development, Development staff across the administrative and academic units on all three U-M campuses as well as Michigan Medicine, and the Alumni Association.

This service allows authorized users to place orders and view reports for ITS Infrastructure products and services.

This Service is for units that use a vendor-hosted product or service to store, process, or transmit university data, you must ensure adequate data protection. Whether you conduct a full Request for Proposals (RFP) or plan to use an open source product, you need to understand how potential vendors will protect university data prior to entering into a contractual relationship.

If your unit cannot determine the data classification, this form will assist Information Assurance in making a decision around the data classification level.

If your unit cannot determine the data classification, this form will assist Information Assurance in making a decision around the data classification level.

This service is a communication and collaboration platform developed by Microsoft as part of the Microsoft 365 family of products. It incorporates a feature set similar to Zoom, Google Meet, and other products offering workspace chat, videoconferencing, and file collaboration.

This service offers liaisons between campus units and Information and Technology Services. Customer Relationship managers campus units across the entire U-M community to inform them, to learn about their business requirements and priorities, and to advocate for their technology needs. The focus is on building relationships that provide both the campus units and ITS with better communication and closer partnership by connecting campus units with the appropriate technology resources.

This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds

This service provides a single source of information about U-M employees, prospective employees, and retirees, eliminating the effort of maintaining and coordinating individual databases within different departments. The system shares information across the administrative and academic units on all three U-M campuses, in U-M Hospital and Health Services, and in university departments that provide staff services (such as Athletics and Parking Operations).

This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.

This service is a web-based solution created by iFax Solutions that eliminates the need for a fax machine to send and receive faxes.

Copies of sent and received faxes are forwarded to an individual or group email account, and originals are removed every 24 hours from the central servers.

Accounts are tied to 10-digit university phone numbers, located on a university server, and connected to the university telecommunications infrastructure and the internet. IP Fax accounts are currently available on the Ann Arbor campus."

This service is for Okta single sign-on and multi-factor authentication

This service lets you use an account you already have (such as Facebook, LinkedIn, or others) to log in to a service that normally requires its own account.

Service supports requests to register domains outside umich.edu (like .org, .net, .com, and other domains)
These registrations require departmental approval and annual fees paid for using a university Shortcode.

This form is to initiate the voluntary offboarding of an employee from the MiWorkspace service. The offboarding process deprovisions network access, personal and departmental storage, printing, and hardware with appropriate software (if applicable). If the employee is moving to a different unit, their access will be appropriately updated.

If the offboarding is not voluntary and immediate termination of services is required the departments HR representative is required to call 4Help.

This Service is an early warning system that helps academic advisors identify at-risk students using Learning Management System (LMS) data from Unizin Data Platform (UDP) . It presents actionable intelligence to academic advisors using data about students' current term grades, activity, and assignments. By helping them identify students at risk of academic jeopardy, the tool enables advisors to create timely interventions directing students toward resources that may facilitate behavioral change and academic growth and success.

This service is an MPathways module that is used to track and maintain information about the university’s assets, including their identification, acquisition data, current status, and financial data. This module allows users to update the description, location, and unit contact information for assets belonging to their department(s).

For more info, see Asset Management Module on the ITS website.

This service is for those who need to access ServiceNow archive data, or who need assistance locating archived ServiceNow data

This form is to request access to or remove access from TeamDynamix ticket and survey data views for reporting external to TeamDynamix. You must have access to TeamDynamix already in order to request access to the ticket or survey data to use with other reporting applications. The request has an approval workflow and provides access to the same ticket or survey data the user can access in TeamDynamix.

This Service supports network firewalls, which are security devices used to stop or mitigate unauthorized access to private networks connected to the Internet.