My Recently Visited Services
This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.
This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.
This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.
For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help
This service is a cloud file storage option that provides automatic back-up and is readily accessible from any device
This service is an all-in-one Software as a Service. This offering is not intended to replace Google as the primary productivity tool for U-M academic campuses.
U-M Microsoft Office 365 is available to current UM faculty, staff, students, sponsored affiliates, and emeritus with regular (not temporary) uniqnames. Alumni and retirees are not included in the university's licensing terms with Microsoft.
Collaboration & Learning:
- Productivity (Word, Excel, PowerPoint, OneNote)
- OneDrive
- SharePoint Online
- Forms
Classroom Tools:
- OneNote Class Notebook
More Inclusive Classrooms:
- Learning Tools
- Accessibility Checker
- Office Lens
Game Based Learning:
- Minecraft Education Edition
This service is a communication and collaboration platform developed by Microsoft as part of the Microsoft 365 family of products. It incorporates a feature set similar to Zoom, Google Meet, and other products offering workspace chat, videoconferencing, and file collaboration.
This form is to request assistance with Grackle, a set of accessibility checker add-ons designed for use with your U-M Google account. Grackle can help you create accessible documents, spreadsheets, and presentations in Google Docs, Sheets, and Slides.
Use this form to request review of a vulnerability management exception, including delayed remediation, agent or scanning limitations, false positive disputes, mitigated findings, recast/exclusion requests, or blocking/restoration issues. The Proactive team within ITS Information Assurance will review the request and may follow up for additional details, evidence, or risk mitigation information.
This service to supports the housing requirement that users register all devices that connect to the wired network in U-M residence halls.
This service creates a secure, encrypted connection between your device and the U-M network and enables access to university resources from untrusted networks.
This Service is a campus-wide, AI-enabled workflow automation service that uses intelligent AI workflows to orchestrate complex, multi-step business processes. It will connect to various campus and cloud applications using low-code integrations, enabling non-developers to quickly create and deploy AI automations. These AI workflows will be able to interpret input, determine the next steps, and select the appropriate actions or tools
The U-M Net Hotspot service provides a robust ITS-managed router, which offers end users: A connection to the internet and specific campus network resources in locations where U-M Net is not available, wired, powered network ports for client devices
This service provides anti-virus/anti-malware, along with industry-leading threat detection and mitigation capabilities that provide protection for U-M owned machines against ransomware and other malicious attacks. In addition, Falcon provides a tenant/sub-tenant model that allows interested units to have Falcon console access to review and respond to cyber threat detections within their units
Enhanced Endpoint Protection powered by CrowdStrike Falcon
Use this form for support requests or to add/remove unit IT staff access to the Falcon console.
This Service is Border Interconnect Network; the switches that attach U-M core networks (currently the AA campus and MichMed) and the Internet
This service provides software licenses previously available through Software Licensing & Distribution. The Software Store also provides options for tracking purchases and viewing departmental purchase histories.
This service supports checking the status of most network devices on campus. Review network maps by building and a list of all current and recent outages.
This service manages the design, construction, support and maintenance of indoor and outdoor cellular infrastructure across campus, maintains partnerships with cellular service providers, and provides support to campus for LTE, 5G, and Wi-Fi Calling solutions. The service also offers radiofrequency (RF) surveying, cellular device/plan selection and spectrum management/allocation consulting.
For other questions, please reach out to your Infrastructure Project Manager https://its.umich.edu/enterprise/business-servi...
This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds
This service is a bundled remote computing service that provides cloud computing infrastructure over the Internet with storage, bandwidth and customized support for application programming interfaces (API).
This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.
This service lets any Mac or Windows computer with a web connection use Sites Windows software.
This service is for those who need to access ServiceNow archive data, or who need assistance locating archived ServiceNow data