My Recently Visited Services

This form is for support with account recovery, including issues with self-service identity verification using Persona.

This form is to request a new, modify, or delete MiDesktop, a virtual desktop infrastructure environment managed by ITS.

This form is to make requests, address issues or provide general feedback related to the Rapid Time Entry (RTE) and BIll of Materials (BOM) applications being rolled out 9/1/2020. These applications run on the same framework as the current Service Request System (SRS)

This form is for MiWorkspace and MPrint customers to request recommendation from the MPrint Team on what type of hardware might be best suited for new or replacement printers

This form can be used to request a new group or remove an existing group. A new group will be created in both TeamDynamix and MCommunity.  The two groups will be synced.  Removal of an existing group only applies to TeamDynamix and group owner(s) are responsible for removing the group from MCommunity.

This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.

This service provides anti-virus/anti-malware, along with industry-leading threat detection and mitigation capabilities that provide protection for U-M owned machines against ransomware and other malicious attacks. In addition, Falcon provides a tenant/sub-tenant model that allows interested units to have Falcon console access to review and respond to cyber threat detections within their units

Enhanced Endpoint Protection powered by CrowdStrike Falcon
Use this form for support requests or to add/remove unit IT staff access to the Falcon console.

This service is learning solution that includes a course catalog, course registration system, payment gateway, and learning platform.

This service provides administrator accounts (such as domain or organizational unit administrators), accounts used by vendors, and service accounts.

This service is a tool that enhances workgroup communications. It provides a platform for individuals and groups to chat live online and keep conversations organized and accessible from anywhere, anytime.

This service is your U-M login ID, used for access to multiple systems at U-M.

This form is to request support for managing Active Directory accounts including issues with existing accounts, password resets, creating new accounts, and disabling or deleting accounts. If there are multiple inactive UMROOT accounts that need to remain active, please include all accounts in one ticket, as opposed to submitting a ticket for each account.

This form is used by the ARC team as part of their process to have users agree to conditions related to use of ARC services

This service is a software-sharing consortium for university units that choose to opt-in. Revenues collected fund a volume licensed software catalog and staff who support the service. Some of the services offered include compliance management, consortium and department funded license procurement, software help desk, hardware inventory, asset documentation, and review of license terms.

This service is available through data jacks in offices, classrooms, lab spaces, and other areas. The current standard for wired connections is 1Gbps to the telecommunication closet.

This service allows authorized U-M staff members to create uniqnames and access to standard computing services for university affiliates who are not faculty, staff, or students.

This form is Internal to ITS. This form is used by MiWorkspace Depot to purchase and deploy MiWorkspace Macs to customers at home.

This service uses a scanner that is is effective at finding weaknesses in web applications, such as SQL injection, cross-site scripting, and authentication bypass vulnerabilities. The scanner crawls a given web application, checking for problems across web servers, proxy servers, web applications, and other web services. After a scan completes, IA provides a report detailing any concerns discovered and recommendations for remediation.

This service provides review and approval processes for the U-M Institutional Review Boards (IRBs) and the U-M Institutional Biosafety Committee (IBC). Researchers use it to submit applications for research related to Human Subjects, Repository, and IBC Biosafety.

This service provides the main connection to the outside world: the high performance networks of Internet2, the Big Ten Academic Alliance shared network, and the commercial internet.

This service is a bundled remote computing service that provides cloud computing infrastructure over the Internet with storage, bandwidth and customized support for application programming interfaces (API).

This service is a central file storage, sharing, and retrieval system for U-M faculty, staff and students. Also known as Institutional File System (IFS), AFS lets you access your documents and files from different computers at different locations.

For more info, see Andrew File System (AFS) on the ITS website: https://its.umich.edu/computing/backup-storage/afs

This service supports the capture and maintenance of data related to the courses and classes available at the University of Michigan.

Siteimprove is U-M’s supported platform for monitoring and improving the accessibility and usability of university websites. It provides actionable insights, automated checks, and powerful reporting to help units maintain high standards aligned with SPG 601.20 Electronic and Information Technology Accessibility. Please use this form to add, change, or delete information in the Siteimprove Platform, and for questions or issues with the Web Accessibility Scanning Service.

This service provides personalized consultation to set up a live event video stream.