My Recently Visited Services
This form is to request user access to one of the HPC clusters (Great Lakes, Armis2, or Lighthouse).
This Service is for units that use a vendor-hosted product or service to store, process, or transmit university data, you must ensure adequate data protection. Whether you conduct a full Request for Proposals (RFP) or plan to use an open source product, you need to understand how potential vendors will protect university data prior to entering into a contractual relationship.
If your unit cannot determine the data classification, this form will assist Information Assurance in making a decision around the data classification level.
If your unit cannot determine the data classification, this form will assist Information Assurance in making a decision around the data classification level.
This service delivers management reports in a customizable user interface. This system offers:
- Alerts, metrics, and personalized reports based on your user profile, user preferences, and role-based security.
- Guided analysis on specific content with links that drill-down to associated detail.
- Report data sourced from multiple databases (e.g., M-Pathways Production, U-M Data Warehouse, unit systems).
- Content developed and published by ITS and University units.
- An intuitive interface.
This form is to request support for managing Active Directory accounts including issues with existing accounts, password resets, creating new accounts, and disabling or deleting accounts. If there are multiple inactive UMROOT accounts that need to remain active, please include all accounts in one ticket, as opposed to submitting a ticket for each account.
This service is an MPathways module that provides automated invoice and payment processing to ensure timely and accurate payment for goods and services.
This service to supports the housing requirement that users register all devices that connect to the wired network in U-M residence halls.
This form can be used to request a new group or remove an existing group. A new group will be created in both TeamDynamix and MCommunity. The two groups will be synced. Removal of an existing group only applies to TeamDynamix and group owner(s) are responsible for removing the group from MCommunity.
This service provides a foundation of protection for university IT resources, including those that enable teaching, learning, research, and administration. It is a continuation and expansion of the IT security program that has been in place for years.
This service is for those who need to access ServiceNow archive data, or who need assistance locating archived ServiceNow data
This form is for MiWorkspace and MPrint customers to request recommendation from the MPrint Team on what type of hardware might be best suited for new or replacement printers
This form is to request access to Knowledge Base articles related to the Red Hat Satellite Service
This service is an infrastructure management product specifically designed to keep Red Hat Enterprise Linux environments and other Red Hat infrastructure running efficiently, with security, and compliant with various standards. Campus has a site license for the Red Hat OS. The Red Hat OS is used in thousands of computers and servers across U of M, providing the foundational layer for everything from enterprise systems such as Peoplesoft to engineering labs for students.
This form is used to request support for those with a Sites@Home device.
Ann Arbor Students may check out a pre-configured Windows PC laptop with access to the Campus Computing Sites software library. You will have local administrative access on the laptop to install or configure software to meet your needs.
Internal to ITS, this Service is to request assistance from the Infrastructure Performance Support Analyst (PSA) team, whch helps ITS customers use and understand technologies by providing change management, communication, technical training, and support. The team also manages small projects or collaborates with service leaders to launch new services or help users adopt the change in existing services.
This form is for account requests for the Microsoft Azure service. Available to all UM Faculty and Staff.
This service is a mobile application that provides in-app messages and announcements related to academic life, personalized class schedule information, news, well-being content, bus stops, parking locations, dining halls, featured university events, and emergency alert push notifications.
This form is to request either a response template or a task template to be built in TeamDynamix. A response template is canned text for messages that you can use to efficiently respond within a TeamDynamix ticket. Request either a response template or a task template to be built in TeamDynamix.
This service provides Voice over IP (VoIP) to Ann Arbor campus customers using Zoom software. This service also includes Zoom Call Queue, Auto Receptionist, and Shared Line groups.
This form is for Faculty and staff to request creation or deletion of an IoT Registration group. WiFi Registration groups are used for registration & management of departmental IoT devices.
This service allows review of information on university networks, including: network name, IP subnet ranges, VLAN ID, physical location, description/purpose, and contact information for network hosts.
This service allows authorized users to place orders and view reports for ITS Infrastructure products and services.
This service provides campus users access to their own web applications without needing to download, install, and maintain additional hardware and software
This form allows Instructors to request specialty software to be available on Campus Computing Sites computers for your course