My Recently Visited Services
This form can be used to request, update or remove access to TeamDynamix Ticketing applications
This form allows units to add a Security Unit Liason (SUL) assignment, remove SUL assignment, or replace an SUL assignment
Use this service to request approval of an exception to continue using phone call and SMS methods for Multi-Factor authentication.
This form can be used to request changes to ITS Managed remote access protocols.
This form is used to designate a customer as a VIP or to remove a customer's VIP status. By default, all Faculty, and members of the "3D list" are VIP by default. The MiWorkspace Service needs to identify additional customers as VIPs.
NOTE: This is not Executive support. Select the ITS-MiWorkspace Executive Support form for VIP support changes.
This Service allows faculty, staff, students, sponsored affiliates, and guests to communicate through wireless local area networks on laptops, tablets, cellular phones, and other devices. ITS supports four wireless networks on campus, MWireless, MSetup, MGuest, and eduroam. The current standard for wireless connections is 802.11ac which typically provides connectivity between 100-200Mbps.
This Service is a tool to check and fix the accessibility of content on Canvas. This solution will help course creators make digital content accessible to everyone, and meet digital accessibility standards as required by U-M policy and applicable law.
This service enables printing from university-owned and personally-owned devices to a broad spectrum of university-owned network printers.
This service supports proposal submissions for external funding, award management, unfunded agreements, and clinical trial routing forms. Used for the electronic routing, approval, and submission of proposals (PAFs) and Unfunded Agreements (UFAs) to external sponsors, Clinical Trial Routing Forms, and Awards.
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
This Service is used by the U-M Benefits Office to manage benefit services for U-M faculty and staff and retired faculty and staff.
Looking for verification of Insurance? Contact the Shared Services Center to request a letter by sending an email to sharedservices@umich.edu. You’ll receive a personalized letter for your auto insurance carrier within 10 business days. For more information on the Shared Services Center, please see https://ssc.umich.edu/
This Service is the network of four switches that redundantly connects all of the building networks together via their individual distribution layer switches
This service protects and prevent malicious traffic in the MiServer virtual server environment.
This service is an 800MHz radio service used by most maintenance, campus skilled trades shops and DPSS is interconnected via outside plant fiber optic cable, maintained by ITS.
This form is for MiWorkspace customers to request assistance with events
This service supports researchers who purchase computing hardware that will be maintained as private and dedicated for their research.
This service provides a cost-effective Windows management solution that enables units to deliver consistently configured workstations in a zero or light-touch operational model.
This service allows authorized U-M staff members to create uniqnames and access to standard computing services for university affiliates who are not faculty, staff, or students.
This service allows authorized users to place orders and view reports for ITS Infrastructure products and services.
This service relays mail on behalf of other machines, devices, and applications that require an ""outbound mail server"" and are unable to use authenticated SMTP—that is, that are unable to use smtp.mail.umich.edu.
The mail relay service is not intended for use by personal workstations or applications that support authenticated SMTP. It is also not intended for relaying unofficial, unsolicited bulk mail."
This form can be used to request changes to ITS managed four Network Firewalls:
1. Data Center Firewalls - Cisco ASA (ASB and MACC)
2. NGFW Firewalls - Palo Alto (Campus Users and Staff Networks)
3. Distributed Firewall - VMware NSX (MiServer)
4. Legacy Customer Firewalls - Cisco ASA/FirePower
When you submit a request by using the form, your request is routed directly to the team responsible for reviewing, approving, and implementing your change to the firewall. Once you submit the request, you will receive a confirmation email. Within 3 business days, you will receive a second email when the request is completed. If this change needs to be implemented immediately, after submitting this form please contact the ITS Service Center at 734-764-HELP.
This form is to request support for managing Active Directory accounts including issues with existing accounts, password resets, creating new accounts, and disabling or deleting accounts. If there are multiple inactive UMROOT accounts that need to remain active, please include all accounts in one ticket, as opposed to submitting a ticket for each account.