My Recently Visited Services

This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.


Internal to ITS, this service hosts content managed by OVPC and serves the main University of Michigan website https://umich.edu which is part of the emergency alert system.


This service is for both Exception and Standard DNS requests.


This Service is all its.umich.edu websites, and any other ITS websites.


This form can be used to request a new group or remove an existing group. A new group will be created in both TeamDynamix and MCommunity.  The two groups will be synced.  Removal of an existing group only applies to TeamDynamix and group owner(s) are responsible for removing the group from MCommunity.


This service is for preserving electronic data generated from research activities. It is a low-cost, highly durable storage system and is the largest storage system operated by Advanced Research Computing (ARC).


This form is to request assistance with the upgrade existing hosted websites.


This Service includes fiber leases and specialized network circuits (e.g., dark fiber, third-party fiber, MiNet regional fiber ring, and 2-wire and 4-wire copper circuits)


This service is a middleware architecture that supports the secure and optimized delivery of email message.


This Service ​​​​​​​provides a secure method for campus Merchants to process credit card payments from their eCommerce sites. It provides a secure path from their eCommerce sites, to their payment processor, passing through the ITS PCI Secure Data Enclave via the ITS PCI Interstitial Page.


This Service supports privacy operations, including process and technology assessments, data access requests, privacy notices, and management of personal information


This form allows Instructors to request specialty software to be available on Campus Computing Sites computers for your course


This service provides access control, after-hours entry, production monitoring support, and service restoration for data centers.


This service relays mail on behalf of other machines, devices, and applications that require an ""outbound mail server"" and are unable to use authenticated SMTP—that is, that are unable to use smtp.mail.umich.edu.

The mail relay service is not intended for use by personal workstations or applications that support authenticated SMTP. It is also not intended for relaying unofficial, unsolicited bulk mail."


This service is a tool designed to help students find and reserve designated study spaces, computer stations, a space to take a remote class, or just a dedicated quiet touchdown spot between classes. (https://studyspaces.umich.edu)


Zoom for Government at U-M provides a secure telephone service to meet the needs of researchers. Optionally, secure Zoom Meetings can also be provided through Zoom for Government.


This form is for faculty, students, and instructors to request a tout be posted on the U-M Canvas carousel at the top of the U-M Canvas page.


This service provides general data center support including racking, cabling, and powering of equipment. Schedules and conducts preventative and break/fix maintenance work at ITS data center and telephony room locations across campus.


The U-M Net Hotspot service provides a robust ITS-managed router, which offers end users: A connection to the internet and specific campus network resources in locations where U-M Net is not available, wired, powered network ports for client devices


This form is used to report an issue with an Emergency Phone


This service is a directory of people and groups at the University of Michigan. All current members of the U-M community have profiles in the MCommunity Directory. This includes faculty, staff, students, retirees, alumni, and sponsored affiliates. Anyone who has a profile in the directory can create groups in the directory. It is an an enterprise directory; it covers the entire university. It is part of a larger identity management system that allows the university to know who is and is not a member of the U-M community so that central offices—as well as departments, schools, colleges, and campuses—can grant and remove access to their online resources as needed and appropriate.


This form is used by Neighborhood IT to request that Depot refresh admins change or update a ticket in Otto, the system used to managed MiWorkspace computer replacements


Internal to ITS this service supports administrative applications running in Linux environments


This form is to initiate the voluntary offboarding of an employee from the MiWorkspace service. The offboarding process deprovisions network access, personal and departmental storage, printing, and hardware with appropriate software (if applicable). If the employee is moving to a different unit, their access will be appropriately updated.

If the offboarding is not voluntary and immediate termination of services is required the departments HR representative is required to call 4Help.


This service is for searching, monitoring, and analyzing machine-generated big data via a Web-style interface.