My Recently Visited Services
This service is Captioning, Audio Descriptions & Translations in U-M’s cloud-based media streaming service. This content management service helps organize, catalog, share, search, and publish multimedia content.
This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.
This form is to make requests, address issues or provide general feedback related to the Rapid Time Entry (RTE) and BIll of Materials (BOM) applications being rolled out 9/1/2020. These applications run on the same framework as the current Service Request System (SRS)
This form is to request support for managing Active Directory accounts including issues with existing accounts, password resets, creating new accounts, and disabling or deleting accounts. If there are multiple inactive UMROOT accounts that need to remain active, please include all accounts in one ticket, as opposed to submitting a ticket for each account.
This service is an online-learning platform that helps anyone learn business, software, technology, and creative skills to achieve personal and professional goals. Members have access to the LinkedIn Learning video library. Members can also connect their LinkedIn Learning history to their LinkedIn account for a more personalized learning experience.
This service makes InCommon server certificates and Active Directory (UMROOT) certificates available for U-M use, as well as roll-up certificate bundles supports the use of InCommon SSL certificates, which are recommended for university websites. They are free through U-M's membership in InCommon and trusted by all popular web browsers and operating systems.
This service supports researchers with grants that require the purchase of computing hardware. Lighthouse allows researchers to place their own hardware within the ARC-TS HPC Slurm environment. This is a dedicated HPC cluster.
This service will provide System and Service level monitoring to the entire university, offering alerting and metrics to university IT professionals.
This form is to request access to the Student Success Viewer tableau dashboard.
Important Notice: It is the responsibility of the user and/or supervisor to ensure that all required training is completed and the user has been granted one of the appropriate OARS roles (SR Academic Advisor, SR Advising Report User, SR FC Advising Report User, and/or SR Student Records Viewer) before submitting the request form for the user to gain access to the Student Success Viewer.
To gain access to any sensitive data at U-M, you must complete the following requirements:
The Institutional Data Access and Compliance Agreement: https://classic.wolverineaccess.umich.edu/eac/a...
The DCE101 U-M Data Protection and Responsible Use Online Training: https://maislinc.umich.edu/maislinc/app/managem...
Student Success Viewer is an early warning system that helps academic advisors identify at-risk students using Learning Manage
This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.
For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help
This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds
This form is to request an emergency employment termination
This service is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix can support IT management and support functions and has capabilities that provide general customer support or management of other non-IT functions like facilities and human resources too.
This form can be used to request, update or remove access to TeamDynamix Ticketing applications
This form is to request assistance with Printing at Campus Computing locations (also known as Sites) across campus via MPrint. Sites locations offer black and white, color, tabloid, or poster printers. Everyone is welcome to print at Campus Computing locations, though printing allocations vary.
Most Campus Computing Sites provide black and white laser printing, and several provide color or large format printing. Use this request for support of these printers.
This Service is a core facility management system designed to support operations for a myriad of types and sizes of centralized labs and shared resource facilities. The modular web-based software solution's functionality includes calendars for reserving specific resources, access control for sensitive or validated equipment, billing and reporting, and time and cost tracking against projects.
This service offers high-impact visible communication to anyone in U-M buildings and public areas on the U-M Campus.
The ITS Digital Signage service provides a shared digital signage infrastructure and centrally managed media content. Content can include live data, RSS feeds, text, images, HTML, Video, Flash, Excel, PDFs, maps, weather, videos and more!
See the Digital Signage site for more information: https://its.umich.edu/communication/television-...
This service is used to locate devices on the network and where they are connected using MAC or IP address. Search by device vendor, switch, IP address, MAC address, or generate a report of used and unused IP addresses in a subnet.
Internal to ITS this service supports administrative applications running in Linux environments
This service provides access to and support for advanced computing resources. ARC facilitates new and more powerful approaches to research challenges in fields ranging from physics to linguistics, and from engineering to medicine.
Have any question or support need regarding an Advanced Research Computing service or resource? Please reach out and get the support you need for Advanced Research Computing (ARC)
Learn about the ways to access support for ARC: How to access direct support from ARC https://teamdynamix.umich.edu/TDClient/30/Porta...
This service is the University of Michigan’s web-based learning and information center, it offers a variety of learning activities to support operational users, compliance requirements, and professional development. The learning catalog includes training from ITS, Organizational Learning, Environment, Health and Safety (EHS), PEERRS, the Shared Services Center, Treasurer’s Office, and more.
This service is managed by ITS Information Assurance. This is a for fee service provided to units on campus.
This service provides support for the University of Michigan's official identification card program. It covers creating, issuing, and tracking an MCard for individuals who are engaged in University business. The card creates the identification for the individual. Everyone within the university community is required to have a valid MCard.