My Recently Visited Services

This form is to request the creation of an account on one of the HPC clusters (Great Lakes, Armis2, or Lighthouse). A shortcode is needed as customers have to pay to use HPC resources with the new account.

This service is a global testing tool used by researchers and science networks to ensure network performance on connections on high speed connections. The perfSONAR appliances are maintained at ITS network core and inside ITS data center locations.

This form is to request either a response template or a task template to be built in TeamDynamix. A response template is canned text for messages that you can use to efficiently respond within a TeamDynamix ticket. Request either a response template or a task template to be built in TeamDynamix.

This service is an all-in-one Software as a Service.  This offering is not intended to replace Google as the primary productivity tool for U-M academic campuses.
U-M Microsoft Office 365 is available to current UM faculty, staff, students, sponsored affiliates, and emeritus with regular (not temporary) uniqnames. Alumni and retirees are not included in the university's licensing terms with Microsoft.
Collaboration & Learning:
- Productivity (Word, Excel, PowerPoint, OneNote)
- OneDrive
- SharePoint Online
- Forms
Classroom Tools:
- OneNote Class Notebook
More Inclusive Classrooms:
- Learning Tools
- Accessibility Checker
- Office Lens
Game Based Learning:
- Minecraft Education Edition

This Service is the ITS-supported, centralized org for units to house their CRM-focused business processes. ITS, via the Salesforce Center of Excellence (SFCOE) team, consults with units to scope and build the org as well as provide ongoing support and governance.
Participation in the ITS Enterprise Salesforce org brings centralized infrastructure such as data integrations with institutional data sources, managed backup, and disaster recovery.

This form is for students on the Ann Arbor campus to support your academic needs for up to two semesters.
Ann Arbor Students may check out a pre-configured Windows PC laptop with access to the Campus Computing Sites software library. You will have local administrative access on the laptop to install or configure software to meet your needs.

This form is to request assistance with Grackle, a set of accessibility checker add-ons designed for use with your U-M Google account. Grackle can help you create accessible documents, spreadsheets, and presentations in Google Docs, Sheets, and Slides.

This service supports researchers with grants that require the purchase of computing hardware. Lighthouse allows researchers to place their own hardware within the ARC-TS HPC Slurm environment. This is a dedicated HPC cluster.

This service is the tool used to monitor the network and provide performance metrics.

This form can be used by MiWorkspace Full, MiWorkspace Core, and Platform-as-a-Service Unit Representatives to request that additional Windows and Mac applications be packaged and added to their unit’s software catalog via Otto and/or Izzy.

This service is for both Exception and Standard DNS requests.

This service is a central file storage, sharing, and retrieval system for U-M faculty, staff and students. Also known as Institutional File System (IFS), AFS lets you access your documents and files from different computers at different locations.

For more info, see Andrew File System (AFS) on the ITS website: https://its.umich.edu/computing/backup-storage/afs

This service is required of U-M students, faculty, and staff when they create their U-M uniqnames and passwords. Two-factor means that when you log in, you provide two proofs of your identity. At U-M, that means your password plus Duo. Alumni may choose to keep using or add Duo two-factor to protect their U-M accounts.

This service is a high-capacity, reliable, secure, and fast storage solution. It is tuned for large files (which corresponds roughly to be files in 1 megabyte in size or larger), but it is still capable of efficiently storing small files, such as: word documents, spreadsheets, image files, etc. Turbo enables investigators across the University of Michigan to store and access data needed for their research via a local host in a lab or our High Performance Computing Clusters, such as: Great Lakes, Lighthouse, and Armis 2. Additionally, it supports the storing of sensitive data on HIPAA compliant systems, such as the Armis 2 cluster managed by ARC.

This service is used to connect devices to campus networks. It is comprised of microscopic strands of glass, and permits data to travel over longer distances at higher bandwidths than other types of cable.

This service is the University of Michigan's site for electronic research administration.

This form is to request access to ITS Data Centers for UM Employees and Vendors

This service provides the main connection to the outside world: the high performance networks of Internet2, the Big Ten Academic Alliance shared network, and the commercial internet.

This service provides support for the University of Michigan's official identification card program. It covers creating, issuing, and tracking an MCard for individuals who are engaged in University business. The card creates the identification for the individual. Everyone within the university community is required to have a valid MCard.

This service is used to locate devices on the network and where they are connected using MAC or IP address. Search by device vendor, switch, IP address, MAC address, or generate a report of used and unused IP addresses in a subnet.

This service is for preserving electronic data generated from research activities. It is a low-cost, highly durable storage system and is the largest storage system operated by Advanced Research Computing (ARC).

This form is for account requests for the Microsoft Azure service. Available to all UM Faculty and Staff.

This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.

This form is used to request that Oracle database account(s) be unlocked, or password(s) reset.

To submit this form, you must be the person to whom the Oracle account(s) has been assigned - you may not submit this form on behalf of another person.

In the "Request Info" section below, please select whether to unlock account(s) or to reset password(s). In the "Additional Comments" box, indicate each username and database for which action is requested, on separate lines. Some example entries are:

YOURUNIQ - DWPROD
MYUNIQ - EDWPROD

This form should only be used to request the resetting or Oracle passwords or the unlocking of Oracle accounts. Use OARS and submit a request there to remove any Oracle database accounts that are no longer used and should be deleted permanently.

Current Grant Submission Status: The current Claude Code Grant Program submission form is now closed. Additional opportunities to apply for Claude Code grants are expected in future iterations of the program as funding and capacity allow.

No more submissions for this round will be accepted after 2:00 pm ET May 14, 2026.