My Recently Visited Services
This service is a desktop support service that provides network connectivity to your computers and devices, delivery of software and security updates, printing, and access to a team of desktop support professionals. The service standardizes common desktop support work across campus, allowing units to focus on mission-critical technology.
This form is to request an exception to run an Operating System (OS) that is no longer supported
This service involves all processes used to request, order, audit, and pay for goods and services.
This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds
This service is a central file storage, sharing, and retrieval system for U-M faculty, staff and students. Also known as Institutional File System (IFS), AFS lets you access your documents and files from different computers at different locations.
For more info, see Andrew File System (AFS) on the ITS website: https://its.umich.edu/computing/backup-storage/afs
This form is to inquire about the use of TDX iPaas, a web-based platform that connects different systems, technologies, applications that are hosted both on premise or the cloud.
This service is U-M’s cloud-based media streaming service. This content management service helps organize, catalog, share, search, and publish multimedia content.This form is for MiVideo customers to request assistance
This Service is a suite of services to support academic space scheduling and reporting. SPACES can help units automate academic classroom scheduling while meeting pedagogical needs, manage event creation and reservations, and vizialize and model data for campus planning. SPACES is integrated with Oracle PeopleSoft Campus Solutions for class section and classroom data.
This service allows basic port maintenance tasks on network switches.
This Service is a collection of data that supports reporting activity for university business. The data is organized in data sets based on subject areas, including Payroll, Student Records, and Financials.
This service delivers management reports in a customizable user interface. This system offers:
- Alerts, metrics, and personalized reports based on your user profile, user preferences, and role-based security.
- Guided analysis on specific content with links that drill-down to associated detail.
- Report data sourced from multiple databases (e.g., M-Pathways Production, U-M Data Warehouse, unit systems).
- Content developed and published by ITS and University units.
- An intuitive interface.
Use this service to request approval of an exception to continue using phone call and SMS methods for Multi-Factor authentication.
This service is a cloud file storage option that provides automatic back-up and is readily accessible from any device
This service provides a single source of information about U-M employees, prospective employees, and retirees, eliminating the effort of maintaining and coordinating individual databases within different departments. The system shares information across the administrative and academic units on all three U-M campuses, in U-M Hospital and Health Services, and in university departments that provide staff services (such as Athletics and Parking Operations).
This service is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix can support IT management and support functions and has capabilities that provide general customer support or management of other non-IT functions like facilities and human resources too.
This Service is a campus-wide, AI-enabled workflow automation service that uses intelligent AI workflows to orchestrate complex, multi-step business processes. It will connect to various campus and cloud applications using low-code integrations, enabling non-developers to quickly create and deploy AI automations. These AI workflows will be able to interpret input, determine the next steps, and select the appropriate actions or tools
This form is to request 1:1 support for courses and projects for faculty and staff.
This service is a tool that enhances workgroup communications. It provides a platform for individuals and groups to chat live online and keep conversations organized and accessible from anywhere, anytime.
This service provides a single source for information about students and the administrative data that supports learning and teaching at U-M. The system shares the information contained in the integrated. database across the administrative and academic units on the Ann Arbor campus.
This service is a bundled remote computing service that provides cloud computing infrastructure over the Internet with storage, bandwidth and customized support for application programming interfaces (API).
This form is to request either a response template or a task template to be built in TeamDynamix. A response template is canned text for messages that you can use to efficiently respond within a TeamDynamix ticket. Request either a response template or a task template to be built in TeamDynamix.
This service supports university staff who manage student accounts and information. Also supports admissions activities by processing application fees and enrollment deposits, and it interfaces with the Financial Aid module.
Financial Aid: Enables U-M staff to establish eligibility for federal, state and institutional need-based aid and for merit-based aid; evaluate and monitor aid-related communications; provide per-event and cumulative fiscal management reporting for all aid programs; and manage student work-study employment.
Siteimprove is U-M’s supported platform for monitoring and improving the accessibility and usability of university websites. It provides actionable insights, automated checks, and powerful reporting to help units maintain high standards aligned with SPG 601.20 Electronic and Information Technology Accessibility. Please use this form to add, change, or delete information in the Siteimprove Platform, and for questions or issues with the Web Accessibility Scanning Service.
This Service provides real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.