My Recently Visited Services

This Service provides assistance or collaboration with making information technology (websites, documents, media) accessible to work towards meeting the requirements of the EIT Accessibility Standard Practice Guide on campus.

This service provides anti-virus/anti-malware, along with industry-leading threat detection and mitigation capabilities that provide protection for U-M owned machines against ransomware and other malicious attacks. In addition, Falcon provides a tenant/sub-tenant model that allows interested units to have Falcon console access to review and respond to cyber threat detections within their units

Enhanced Endpoint Protection powered by CrowdStrike Falcon
Use this form for support requests or to add/remove unit IT staff access to the Falcon console.

This Service is the ITS-supported, centralized org for units to house their CRM-focused business processes. ITS, via the Salesforce Center of Excellence (SFCOE) team, consults with units to scope and build the org as well as provide ongoing support and governance.
Participation in the ITS Enterprise Salesforce org brings centralized infrastructure such as data integrations with institutional data sources, managed backup, and disaster recovery.

This service is managed by ITS Information Assurance. This is a for fee service provided to units on campus.

This Service is a tool to check and fix the accessibility of content on Canvas. This solution will help course creators make digital content accessible to everyone, and meet digital accessibility standards as required by U-M policy and applicable law.

This service is a web-based tool that allows users to record, listen to, and learn names. It enables units to foster employee retention, and forge better customer relationships. All U-M students, faculty, staff, and alumni on the Ann Arbor, Dearborn, and Flint campuses, and at Michigan Medicine are eligible to use NameCoach. See more details on our NameCoach service page.

For help with Namecoach, contact the ITS Service Center .

Use this form to request a NameCoach Salutation, a "name page" that can be managed by your Department Admin/Event Host.  The name page provides the pronunciation of event invitees' names for any events such as commencement, admissions-related events, award ceremonies, outreach programs, and others

To begin the creation of a name page and expedite the process, event hosts should use this form to provide preliminary information that is neede

This Service provides an enterprise tool and framework for use across all U-M campuses and Michigan Medicine to organize, manage, and collaborate on digital assets used in marketing, communications. Specifically, the following types of digital assets will be maintained in the system: photographs, still images, graphics, and branding materials.
Video and Audio files are planned to be supported in the future, along with academic (instructional and research) business needs.

This form can be used by MiWorkspace Full, MiWorkspace Core, and Platform-as-a-Service Unit Representatives to request that additional Windows and Mac applications be packaged and added to their unit’s software catalog via Otto and/or Izzy.

Submit a request to the internal U-M Audit Services Support team

This form is Internal to ITS. Form to request exception to MiWorkspace Encryption Policy. MiWorkspace laptop computers are encryped by default, if a customer needs their MiWorkspace computer not to be encrypted, use this process to get approval from IA, then have MiWorkspace unencrypt

This Service is a suite of services to support academic space scheduling and reporting. SPACES can help units automate academic classroom scheduling while meeting pedagogical needs, manage event creation and reservations, and vizialize and model data for campus planning. SPACES is integrated with Oracle PeopleSoft Campus Solutions for class section and classroom data.

This service is a Microsoft Enterprise Software as a Service (SaaS) solution for GIT that is provided by ITS. Faculty, staff (including temporary staff), and students of the University of Michigan with a shortcode are eligible to use this Service.

This service is for preserving electronic data generated from research activities. It is a low-cost, highly durable storage system and is the largest storage system operated by Advanced Research Computing (ARC).

This form is used to request a exception access to Campus Computing Sites Software.  Software access at Campus Computing Sites is granted based on university affiliation. You may request access to additional software titles even if that title is not eligible based on your affiliation.

Software licenses and your role at the University of Michigan, determine what software you can access on a Sites workstation. There are circumstances where an individual of an excluded role does have a legitimate reason for using a software title that is not in conflict with the intent of the licensing terms. You can use this form to request we make an exception. Sites staff review and approved exceptions on a case by case basis.

Exceptions are valid for a single academic year. After the end of summer term, and before the start of fall term, the exceptions will expire.

This form allows Instructors to request specialty software to be available on Campus Computing Sites computers for your course

This service is a payment given to an individual as compensation for participating in a research study. At the University of Michigan, the Human Subject Incentive Program (HSIP) staff oversees and administers the payment process.

Service supports requests to register domains outside umich.edu (like .org, .net, .com, and other domains)
These registrations require departmental approval and annual fees paid for using a university Shortcode.

This service is an MPathways module that stores demographic information about all members of the university community in one location, eliminating the need to re-enter data when an individual changes their status.

For more information, see the Campus Community Module on the ITS website.

This Service is a campus-wide, AI-enabled workflow automation service that uses intelligent AI workflows to orchestrate complex, multi-step business processes. It will connect to various campus and cloud applications using low-code integrations, enabling non-developers to quickly create and deploy AI automations. These AI workflows will be able to interpret input, determine the next steps, and select the appropriate actions or tools

This form for the InCommon Certificate Service is used to get your university unit or group set up to obtain and renew InCommon certificates via ACME clients such as certbot and win-acme. Requests for access are usually handled within two business days.

Fill out and submit this form to get your university unit or group set up to obtain and renew InCommon certificates via ACME clients such as certbot and win-acme. Requests for access are usually handled within two business days.

This service provides Voice over IP (VoIP) to Ann Arbor campus customers using Zoom software. This service also includes Zoom Call Queue, Auto Receptionist, and Shared Line groups.

This form is to request the creation of an account on one of the HPC clusters (Great Lakes, Armis2, or Lighthouse). A shortcode is needed as customers have to pay to use HPC resources with the new account.

This service is a global testing tool used by researchers and science networks to ensure network performance on connections on high speed connections. The perfSONAR appliances are maintained at ITS network core and inside ITS data center locations.

This form is to request either a response template or a task template to be built in TeamDynamix. A response template is canned text for messages that you can use to efficiently respond within a TeamDynamix ticket. Request either a response template or a task template to be built in TeamDynamix.

This service is an all-in-one Software as a Service.  This offering is not intended to replace Google as the primary productivity tool for U-M academic campuses.
U-M Microsoft Office 365 is available to current UM faculty, staff, students, sponsored affiliates, and emeritus with regular (not temporary) uniqnames. Alumni and retirees are not included in the university's licensing terms with Microsoft.
Collaboration & Learning:
- Productivity (Word, Excel, PowerPoint, OneNote)
- OneDrive
- SharePoint Online
- Forms
Classroom Tools:
- OneNote Class Notebook
More Inclusive Classrooms:
- Learning Tools
- Accessibility Checker
- Office Lens
Game Based Learning:
- Minecraft Education Edition