My Recently Visited Services
This form is used to tracks kudos and complaints about the ITS support experience
This Service is an early warning system that helps academic advisors identify at-risk students using Learning Management System (LMS) data from Unizin Data Platform (UDP) . It presents actionable intelligence to academic advisors using data about students' current term grades, activity, and assignments. By helping them identify students at risk of academic jeopardy, the tool enables advisors to create timely interventions directing students toward resources that may facilitate behavioral change and academic growth and success.
This Service is available to all researchers on campus for simulation, modeling, machine learning, data science, genomics, and more. The platform provides a balanced combination of computing power, I/O performance, storage capability, and accelerators.
This service provides a cost-effective Windows management solution that enables units to deliver consistently configured workstations in a zero or light-touch operational model.
This service provides an easy-to-use interface for users to quickly identify software they need, what is available to them across campus and from whom, and potential alternatives. An underlying central database houses information for administrators to track software licenses to better manage cost, visibility, compliance, and security around these titles at both the central and unit level.
This service provides a single source for information about students and the administrative data that supports learning and teaching at U-M. The system shares the information contained in the integrated. database across the administrative and academic units on the Ann Arbor campus.
This form is to request bulk project team administrative changes for eResearch Proposal Mgmt (eRPM)
This form is to request either a response template or a task template to be built in TeamDynamix. A response template is canned text for messages that you can use to efficiently respond within a TeamDynamix ticket. Request either a response template or a task template to be built in TeamDynamix.
This service provides the main connection to the outside world: the high performance networks of Internet2, the Big Ten Academic Alliance shared network, and the commercial internet.
This service is a web application that serves as the gateway to U-M’s administrative information systems and dozens of U-M campus resources. It provides links to systems and websites used by members of the university community, including U-M students and their parents/family, prospective students, faculty, staff, alumni, retirees, and some sponsored affiliates.
This service is an interface to allow delegation of specific IT infrastructure management tasks to IT teams outside of a central IT team. This is implemented with a suite of extensible Django apps and core Django project that seamlessly integrate new modules and customizations without requiring code changes.
This form can be used to request new or modified access to the digital asset management system for the Digital Asset Collaborative at U-M service.
This form is used to request that Oracle database account(s) be unlocked, or password(s) reset.
To submit this form, you must be the person to whom the Oracle account(s) has been assigned - you may not submit this form on behalf of another person.
In the "Request Info" section below, please select whether to unlock account(s) or to reset password(s). In the "Additional Comments" box, indicate each username and database for which action is requested, on separate lines. Some example entries are:
YOURUNIQ - DWPROD
MYUNIQ - EDWPROD
This form should only be used to request the resetting or Oracle passwords or the unlocking of Oracle accounts. Use OARS and submit a request there to remove any Oracle database accounts that are no longer used and should be deleted permanently.
This service is a risk assessment methodology developed for use at U-M.
- RECON assessments are part of U-M's ongoing Information Security Risk Management process.
- Information Security (SPG 601.27) requires every unit to periodically conduct RECONs.
- Information Security Risk Management (DS-13) defines which systems must be assessed, the frequency of those assessments, and who must perform the RECON.
Internal to ITS, this Service allows users of the retired ITS Jira Service to view archived Jira data. The Jira Service was used by ITS staff to plan, track, and manage agile and software development projects.
This service is an 800MHz radio service used by most maintenance, campus skilled trades shops and DPSS is interconnected via outside plant fiber optic cable, maintained by ITS.
This form is used to request support for those with a Sites@Home device.
Ann Arbor Students may check out a pre-configured Windows PC laptop with access to the Campus Computing Sites software library. You will have local administrative access on the laptop to install or configure software to meet your needs.
This service supports researchers with grants that require the purchase of computing hardware. Lighthouse allows researchers to place their own hardware within the ARC-TS HPC Slurm environment. This is a dedicated HPC cluster.
This service supports checking the status of most network devices on campus. Review network maps by building and a list of all current and recent outages.
This form allows units to add a Security Unit Liason (SUL) assignment, remove SUL assignment, or replace an SUL assignment
This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.
For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help
This service creates a secure, encrypted connection between your device and the U-M network and enables access to university resources from untrusted networks.
This Service provides assistance or collaboration with making information technology (websites, documents, media) accessible to work towards meeting the requirements of the EIT Accessibility Standard Practice Guide on campus.
This form is to request support for managing Active Directory accounts including issues with existing accounts, password resets, creating new accounts, and disabling or deleting accounts. If there are multiple inactive UMROOT accounts that need to remain active, please include all accounts in one ticket, as opposed to submitting a ticket for each account.