My Recently Visited Services
University community members use their UMICH password when logging in to many services and systems at U-M. ITS operates the systems and provides support for this password. Previously this password has been known as the U-M Kerberos password, or the Level-1 password.
This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.
For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help
This service is an advanced, offensive form of security testing designed to provide a deep technical analysis of a target environment’s vulnerability to exploitation and attack, also called pen testing and ethical hacking. A skilled security professional will explore a combination of approaches to discover weaknesses that a hacker could exploit.
This service is a bundled remote computing service that provides cloud computing infrastructure over the Internet with storage, bandwidth and customized support for application programming interfaces (API).
This form is used to provide Active Directory group information to the IAM Elevated Access Management team for security groups as part of a Passwordstate configuration.
This service is the application within PeopleSoft Campus Solutions that is used to track the requirements and policies that a student must satisfy in order to graduate.
This form is to request and obtain administrative and learning management data (FIN, HR, Research, Student, Development, Learning Management, etc.) in a consistent, timely, and secure manner in close collaboration with data owners and subject matter experts. The ITS Data Science Practice team will leverage and complement existing successful data request processes and make them more consistent and transparent.
This Service is an MPathways module that records the university's financial transactions. It is a key part of the university's accounting system and is used to manage finances, track revenue and expenses, and generate financial reports.
For more info, see General Ledger Module on the ITS website.
This service is a web-based tool that allows users to record, listen to, and learn names. It enables units to foster employee retention, and forge better customer relationships. All U-M students, faculty, staff, and alumni on the Ann Arbor, Dearborn, and Flint campuses, and at Michigan Medicine are eligible to use NameCoach. See more details on our NameCoach service page.
For help with Namecoach, contact the ITS Service Center .
Use this form to request a NameCoach Salutation, a "name page" that can be managed by your Department Admin/Event Host. The name page provides the pronunciation of event invitees' names for any events such as commencement, admissions-related events, award ceremonies, outreach programs, and others
To begin the creation of a name page and expedite the process, event hosts should use this form to provide preliminary information that is neede
This service is a cost-optimized, high-capacity, large-file storage service for research data. Locker provides high-performance for large files, and allows investigators across U-M Ann Arbor to connect their data to computing resources necessary for their research, including U-M’s HPC clusters.
This Service ensures that all campus customers have access to the same versions of software, promoting consistency across systems, ensures updates come from a trusted source, reducing the risk of compromised files. Local repository speeds up downloads and updates, enabling quicker implementation. ITS tailors the repository to meet the specific needs of campus customers by including software packages commonly used within the UM environment.
Use this service to request approval of an exception to continue using phone call and SMS methods for Multi-Factor authentication.
This service is an MPathways module that provides automated invoice and payment processing to ensure timely and accurate payment for goods and services.
This form is for account requests for the Microsoft Azure service. Available to all UM Faculty and Staff.
This form is for MiWorkspace and MPrint customers to schedule upcoming printer hardware deployments
This service provides general data center support including racking, cabling, and powering of equipment. Schedules and conducts preventative and break/fix maintenance work at ITS data center and telephony room locations across campus.
This form is to request support for managing Active Directory accounts including issues with existing accounts, password resets, creating new accounts, and disabling or deleting accounts. If there are multiple inactive UMROOT accounts that need to remain active, please include all accounts in one ticket, as opposed to submitting a ticket for each account.
This service provides a high availability, secure environment for hosting containerized applications and services.
This service is for preserving electronic data generated from research activities. It is a low-cost, highly durable storage system and is the largest storage system operated by Advanced Research Computing (ARC).
This form is for general requests pertaining to the Google Cloud Platform service.
This form is to request assistance with Mcard Hardware including Printers and Cameras
This Service provides an enterprise tool and framework for use across all U-M campuses and Michigan Medicine to organize, manage, and collaborate on digital assets used in marketing, communications. Specifically, the following types of digital assets will be maintained in the system: photographs, still images, graphics, and branding materials.
Video and Audio files are planned to be supported in the future, along with academic (instructional and research) business needs.
This form is to request an emergency employment termination