My Recently Visited Services

This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.

This form is to request support for the TeamDynamix application. Requests submitted via this form are assigned to the team that includes the ITS U-M global administrators for TeamDynamix

This form is used by Neighborhood IT to request that Depot refresh admins change or update a ticket in Otto, the system used to managed MiWorkspace computer replacements

This form can be used to request changes to ITS Managed remote access protocols.

This Service is consolidated DHCP/DNS/IPAM network solution. The university hostmaster provides these services at no additional cost as part of the larger networking services on campus.

This service to supports the housing requirement that users register all devices that connect to the wired network in U-M residence halls.

This service is used to connect devices to campus networks. It is comprised of microscopic strands of glass, and permits data to travel over longer distances at higher bandwidths than other types of cable.

This service is used by the Payroll Office staff to maintain payroll data and manage the payroll processes. It captures employee attendance and timekeeping information, produces checks and statements of earnings (paystubs), distributes salary and fringe benefits to staff and retirees, processes remittances to government agencies for whom deductions are taken, and creates required tax documents.
Time & Labor: Provides a resource for managing all aspects of time and labor tracking.

This service provides administrator accounts (such as domain or organizational unit administrators), accounts used by vendors, and service accounts.

This service is an MPathways module that provides automated invoice and payment processing to ensure timely and accurate payment for goods and services.

This form is to request assistance with Mcard Hardware including Printers and Cameras

This service is the constituent relationship management system used for fundraising efforts at the University. It is the single source for managing information about relationships and interactions that the University has with its donors, alumni, colleagues, friends, foundations and corporations. The system shares information with the Office of University Development, Development staff across the administrative and academic units on all three U-M campuses as well as Michigan Medicine, and the Alumni Association.

This form can be used to request changes to ITS managed four Network Firewalls:

1. Data Center Firewalls - Cisco ASA (ASB and MACC)
2. NGFW Firewalls -  Palo Alto (Campus Users and Staff Networks)
3. Distributed Firewall - VMware NSX (MiServer)
4. Legacy Customer Firewalls - Cisco ASA/FirePower
When you submit a request by using the form, your request is routed directly to the team responsible for reviewing, approving, and implementing your change to the firewall. Once you submit the request, you will receive a confirmation email. Within 3 business days, you will receive a second email when the request is completed. If this change needs to be implemented immediately, after submitting this form please contact the ITS Service Center at 734-764-HELP.

This form is Internal to ITS. This form is used by MiWorkspace Depot to purchase and deploy MiWorkspace Windows to customers at home.

This service is a global testing tool used by researchers and science networks to ensure network performance on connections on high speed connections. The perfSONAR appliances are maintained at ITS network core and inside ITS data center locations.

This Service is a collection of data that supports reporting activity for university business. The data is organized in data sets based on subject areas, including Payroll, Student Records, and Financials.

Use this form to contact ITS about questions related to the NIH Genomic Data that requires NIST 800-171, sometimes called Controlled Unclassified Information (CUI), requirement changes for NIH Security Best Practices for Users of Controlled-Access Data:
https://sharing.nih.gov/sites/default/files/flm...

NIH has a comprehensive list of impacted data sets:
https://sharing.nih.gov/accessing-data/NIH-secu...

This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.

For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help

This service is available through data jacks in offices, classrooms, lab spaces, and other areas. The current standard for wired connections is 1Gbps to the telecommunication closet.

This form is Internal to ITS. This form is used by MiWorkspace to manage the refresh process.

This service is an advanced, offensive form of security testing designed to provide a deep technical analysis of a target environment’s vulnerability to exploitation and attack, also called pen testing and ethical hacking. A skilled security professional will explore a combination of approaches to discover weaknesses that a hacker could exploit.

This service is a desktop support service that provides network connectivity to your computers and devices, delivery of software and security updates, printing, and access to a team of desktop support professionals. The service standardizes common desktop support work across campus, allowing units to focus on mission-critical technology.

This service is a bundled remote computing service that provides cloud computing infrastructure over the Internet with storage, bandwidth and customized support for application programming interfaces (API).

This Service is an MPathways module that records the university's financial transactions. It is a key part of the university's accounting system and is used to manage finances, track revenue and expenses, and generate financial reports.

For more info, see General Ledger Module on the ITS website.

This service is a directory of people and groups at the University of Michigan. All current members of the U-M community have profiles in the MCommunity Directory. This includes faculty, staff, students, retirees, alumni, and sponsored affiliates. Anyone who has a profile in the directory can create groups in the directory. It is an an enterprise directory; it covers the entire university. It is part of a larger identity management system that allows the university to know who is and is not a member of the U-M community so that central offices—as well as departments, schools, colleges, and campuses—can grant and remove access to their online resources as needed and appropriate.