My Recently Visited Services

This form is used to designate a customer as a VIP or to remove a customer's VIP status. By default, all Faculty, and members of the "3D list" are VIP by default. The MiWorkspace Service needs to identify additional customers as VIPs.

NOTE: This is not Executive support. Select the ITS-MiWorkspace Executive Support form for VIP support changes.

This service is used to locate devices on the network and where they are connected using MAC or IP address. Search by device vendor, switch, IP address, MAC address, or generate a report of used and unused IP addresses in a subnet.

This service is an open source web application designed to help manage and document computer networks.NetBox was developed specifically to address the needs of network and infrastructure engineers.

This service is a software-based conference room system that provides a streamlined experience for audio conferencing, wireless screen sharing, and video conferencing using the Zoom platform. Users of a Zoom Room can launch scheduled Zoom meetings with a single press of a button. This makes it easy to combine in-person and virtual guests in a simple, no-hassle hybrid meeting experience.

This Service supports privacy operations, including process and technology assessments, data access requests, privacy notices, and management of personal information

This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.

This form is to request assistance with Grackle, a set of accessibility checker add-ons designed for use with your U-M Google account. Grackle can help you create accessible documents, spreadsheets, and presentations in Google Docs, Sheets, and Slides.

This service is the supported query and reporting tool for the U-M Data Warehouse.

Use BusinessObjects to run UM-maintained reports and to create and run ad hoc reports. BusinessObjects interfaces (also known as universes) have been developed for all data in the U-M Data Warehouse.

Use this form to contact ITS about questions related to the NIH Genomic Data that requires NIST 800-171, sometimes called Controlled Unclassified Information (CUI), requirement changes for NIH Security Best Practices for Users of Controlled-Access Data:
https://sharing.nih.gov/sites/default/files/flm...

NIH has a comprehensive list of impacted data sets:
https://sharing.nih.gov/accessing-data/NIH-secu...

This service is an infrastructure management product specifically designed to keep Red Hat Enterprise Linux environments and other Red Hat infrastructure running efficiently, with security, and compliant with various standards. Campus has a site license for the Red Hat OS. The Red Hat OS is used in thousands of computers and servers across U of M, providing the foundational layer for everything from enterprise systems such as Peoplesoft to engineering labs for students.

This form is to request either a response template or a task template to be built in TeamDynamix. A response template is canned text for messages that you can use to efficiently respond within a TeamDynamix ticket. Request either a response template or a task template to be built in TeamDynamix.

This service is Captioning, Audio Descriptions & Translations in U-M’s cloud-based media streaming service. This content management service helps organize, catalog, share, search, and publish multimedia content.

Internal to ITS. This form is used used by the Sites@Home team to manage returns

This form is to request a new TeamDynamix Google mailbox for a TeamDynamix email monitor to create tickets via inbound email. If you have a current Google mailbox with an email monitor, consider adding to the existing mailbox.

This service is used for buildings that don't have a direct connect to the campus network.

This form is to request access to the Student Success Viewer tableau dashboard.

Important Notice:  It is the responsibility of the user and/or supervisor to ensure that all required training is completed and the user has been granted one of the appropriate OARS roles (SR Academic Advisor, SR Advising Report User, SR FC Advising Report User, and/or SR Student Records Viewer) before submitting the request form for the user to gain access to the Student Success Viewer.

To gain access to any sensitive data at U-M, you must complete the following requirement:

The DCE101 U-M Data Protection and Responsible Use Online Training: https://maislinc.umich.edu/maislinc/app/managem...  
Student Success Viewer is an early warning system that helps academic advisors identify at-risk students using Learning Manage

This service allows authorized U-M staff members to create uniqnames and access to standard computing services for university affiliates who are not faculty, staff, or students.

This Service provides an account which allows someone who does not have a U-M uniqname and UMICH password to authenticate to the U-M computing environment; to log in to the environment and be identified. It does not automatically authorize that person to use any services.

This Service is a campus-wide, AI-enabled workflow automation service that uses intelligent AI workflows to orchestrate complex, multi-step business processes. It will connect to various campus and cloud applications using low-code integrations, enabling non-developers to quickly create and deploy AI automations. These AI workflows will be able to interpret input, determine the next steps, and select the appropriate actions or tools

This Service is used by the U-M Benefits Office to manage benefit services for U-M faculty and staff and retired faculty and staff. 

Looking for verification of Insurance? Contact the Shared Services Center to request a letter by sending an email to sharedservices@umich.edu. You’ll receive a personalized letter for your auto insurance carrier within 10 business days. For more information on the Shared Services Center, please see https://ssc.umich.edu/

This service involves all processes used to request, order, audit, and pay for goods and services.

This form is to request an API be promoted from Test to Prod, or to update an existing API in production.

This Service is an MPathways module that records the university's financial transactions. It is a key part of the university's accounting system and is used to manage finances, track revenue and expenses, and generate financial reports.

For more info, see General Ledger Module on the ITS website.

This form can be used to request new or modified access to the digital asset management system for the Digital Asset Collaborative at U-M service.

This Service is a cloud-based extract, transform, and load (ETL) product designed to perform large data operations. Informatica Cloud is an on-demand subscription service that provides a complete platform for cloud integration and data management.