My Recently Visited Services

This form is for support with integrating applications directly with Okta, including issues with using the self-service Application Management and Provisioning (AMP) tool to set up your integration.


This form is to request support for the TeamDynamix application. Requests submitted via this form are assigned to the team that includes the ITS U-M global administrators for TeamDynamix


This service is a desktop support service that provides network connectivity to your computers and devices, delivery of software and security updates, printing, and access to a team of desktop support professionals. The service standardizes common desktop support work across campus, allowing units to focus on mission-critical technology.


This service is the constituent relationship management system used for fundraising efforts at the University. It is the single source for managing information about relationships and interactions that the University has with its donors, alumni, colleagues, friends, foundations and corporations. The system shares information with the Office of University Development, Development staff across the administrative and academic units on all three U-M campuses as well as Michigan Medicine, and the Alumni Association.


This service provides software licenses previously available through Software Licensing & Distribution. The Software Store also provides options for tracking purchases and viewing departmental purchase histories.


This Service is a temporary service for the purposes of testing the new form being developed (details in 10737493)


This service is a directory of people and groups at the University of Michigan. All current members of the U-M community have profiles in the MCommunity Directory. This includes faculty, staff, students, retirees, alumni, and sponsored affiliates. Anyone who has a profile in the directory can create groups in the directory. It is an an enterprise directory; it covers the entire university. It is part of a larger identity management system that allows the university to know who is and is not a member of the U-M community so that central offices—as well as departments, schools, colleges, and campuses—can grant and remove access to their online resources as needed and appropriate.


This service is a virtual server environment managed by ITS. Subscribers may select either the core service, where they install and administer the operating system (OS), software, and applications, or a managed operating system at no additional cost, which allows a focus on managing applications instead of the OS


This service helps ensure that sensitive and regulated data are not being stored unnecessarily.


This service provides anti-virus/anti-malware, along with industry-leading threat detection and mitigation capabilities that provide protection for U-M owned machines against ransomware and other malicious attacks. In addition, Falcon provides a tenant/sub-tenant model that allows interested units to have Falcon console access to review and respond to cyber threat detections within their units

Enhanced Endpoint Protection powered by CrowdStrike Falcon
Use this form for support requests or to add/remove unit IT staff access to the Falcon console.


This form is to request the creation of an account on one of the HPC clusters (Great Lakes, Armis2, or Lighthouse). A shortcode is needed as customers have to pay to use HPC resources with the new account.


This service is a pool of project managers available to manage large and complex projects. Also supports project management tools and methodologies.


This Service is a campus-wide, AI-enabled workflow automation service that uses intelligent AI workflows to orchestrate complex, multi-step business processes. It will connect to various campus and cloud applications using low-code integrations, enabling non-developers to quickly create and deploy AI automations. These AI workflows will be able to interpret input, determine the next steps, and select the appropriate actions or tools


This form is to request an exception to run an Operating System (OS) that is no longer supported


This service provides merchants the option of using ITS-supported infrastructure and equipment that are PCI-compliant when setting up their credit card-processing systems.


This service provides a cost-effective Windows management solution that enables units to deliver consistently configured workstations in a zero or light-touch operational model.


This service provides a critical security capability to protect university websites, web applications, and DNS servers from external attacks, particularly Distributed Denial of Service (DDoS) attacks as well as attacks that attempt to compromise university web sites/apps


This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.


This service captures personal information when a prospective student first communicates with U-M. This initial record is modified when an individual's relationship with U-M changes (such as from prospect to applicant, to student, to financial aid recipient, to graduate, to professional school applicant, or to employee).


This service is an MPathways module that stores demographic information about all members of the university community in one location, eliminating the need to re-enter data when an individual changes their status.

For more information, see the Campus Community Module on the ITS website.


This service supports researchers with grants that require the purchase of computing hardware. Lighthouse allows researchers to place their own hardware within the ARC-TS HPC Slurm environment. This is a dedicated HPC cluster.


This service is available to those using their own device or a U-M computer, and offers no-hassle, secure, and free access to U-M provided software, desktop computing, and printing, all supported by knowledgeable support staff.


This Service provides an account which allows someone who does not have a U-M uniqname and UMICH password to authenticate to the U-M computing environment; to log in to the environment and be identified. It does not automatically authorize that person to use any services.


This service, in conjunction with Turbo Research Storage, provides a secure, scalable, and distributed computing environment that aligns with HIPAA privacy standards.


This Service provides assistance or collaboration with making information technology (websites, documents, media) accessible to work towards meeting the requirements of the EIT Accessibility Standard Practice Guide on campus.