My Recently Visited Services

This service is a tool that enhances workgroup communications. It provides a platform for individuals and groups to chat live online and keep conversations organized and accessible from anywhere, anytime.

This service is federated identity management software used to provide single sign-on. It allows members of the university community to log in to university-provided cloud services, such as U-M Google and U-M Box, using their uniqname and UMICH (Level-1) password.

This form is to request access to the Student Success Viewer tableau dashboard.

Important Notice:  It is the responsibility of the user and/or supervisor to ensure that all required training is completed and the user has been granted one of the appropriate OARS roles (SR Academic Advisor, SR Advising Report User, SR FC Advising Report User, and/or SR Student Records Viewer) before submitting the request form for the user to gain access to the Student Success Viewer.

To gain access to any sensitive data at U-M, you must complete the following requirements:

The Institutional Data Access and Compliance Agreement: https://classic.wolverineaccess.umich.edu/eac/a... 
The DCE101 U-M Data Protection and Responsible Use Online Training: https://maislinc.umich.edu/maislinc/app/managem...  
Student Success Viewer is an early warning system that helps academic advisors identify at-risk students using Learning Manage

This Service is an early warning system that helps academic advisors identify at-risk students using Learning Management System (LMS) data from Unizin Data Platform (UDP) . It presents actionable intelligence to academic advisors using data about students' current term grades, activity, and assignments. By helping them identify students at risk of academic jeopardy, the tool enables advisors to create timely interventions directing students toward resources that may facilitate behavioral change and academic growth and success.

This service makes InCommon server certificates and Active Directory (UMROOT) certificates available for U-M use, as well as roll-up certificate bundles supports the use of InCommon SSL certificates, which are recommended for university websites. They are free through U-M's membership in InCommon and trusted by all popular web browsers and operating systems.

This service offers evaluations to explore high-tech accommodation options. These can improve technology use for people with short- or long-term disabilities. Our service is available to U-M students and staff who are not covered by other services. Training and problem solving help is also available. We have many years of experience recommending solutions. There is no charge.

To make an appointment or ask a question, please fill out the form below.

This service is a risk assessment methodology developed for use at U-M.

- RECON assessments are part of U-M's ongoing Information Security Risk Management process.
- Information Security (SPG 601.27) requires every unit to periodically conduct RECONs.
- Information Security Risk Management (DS-13) defines which systems must be assessed, the frequency of those assessments, and who must perform the RECON.

This Service is consolidated DHCP/DNS/IPAM network solution. The university hostmaster provides these services at no additional cost as part of the larger networking services on campus.

Submit a request to the internal U-M Audit Services Support team

This service is an MPathways module that provides automated invoice and payment processing to ensure timely and accurate payment for goods and services.

This form is used for telephone trouble

This service is an all-in-one Software as a Service.  This offering is not intended to replace Google as the primary productivity tool for U-M academic campuses.
U-M Microsoft Office 365 is available to current UM faculty, staff, students, sponsored affiliates, and emeritus with regular (not temporary) uniqnames. Alumni and retirees are not included in the university's licensing terms with Microsoft.
Collaboration & Learning:
- Productivity (Word, Excel, PowerPoint, OneNote)
- OneDrive
- SharePoint Online
- Forms
Classroom Tools:
- OneNote Class Notebook
More Inclusive Classrooms:
- Learning Tools
- Accessibility Checker
- Office Lens
Game Based Learning:
- Minecraft Education Edition

This form must be completed by the current owner's unit HR representative (if the current owner is a former employee, the unit HR from their most recent U-M role).

For resources and information related to this form and process, refer to Access to Employee-Held Data for U-M Units.

Note: If the current owner of the data has access to it and they can cooperate with the access request, you must work with that owner to get access to the data instead of proceeding with this request form.

This service provides merchants the option of using ITS-supported infrastructure and equipment that are PCI-compliant when setting up their credit card-processing systems.

This service only includes Amazon Connect service provided by ITS Infrastructure (U-M Net)

Internal to ITS load testing ensures that web applications and some other services can handle anticipated usage levels without slowness, degradation, or outages. Load testing is an industry best practice and part of due diligence when launching new services and making major changes or upgrades to existing services.  Not having good load testing available exposes ITS to risk.

This Service provides University of Michigan Apple developer credentials and/or assistance related to app signing
Use this form to request access to use the University of Michigan Apple developer credentials and/or assistance related to app signing
This service is only available for any university members working on an iOS app of university business or research

This service provides anti-virus/anti-malware, along with industry-leading threat detection and mitigation capabilities that provide protection for U-M owned machines against ransomware and other malicious attacks. In addition, Falcon provides a tenant/sub-tenant model that allows interested units to have Falcon console access to review and respond to cyber threat detections within their units

Enhanced Endpoint Protection powered by CrowdStrike Falcon
Use this form for support requests or to add/remove unit IT staff access to the Falcon console.

This form is used to submit new project requests to ITS PMO Operations team.

Approval from your supervisor is required before you submit a project request.

Projects start with great ideas.  If you have one, document an outline for it and submit the Project Intake Form.  The Project Management Office (PMO) team will handle the rest!

This form is to request assistance with Grackle, a set of accessibility checker add-ons designed for use with your U-M Google account. Grackle can help you create accessible documents, spreadsheets, and presentations in Google Docs, Sheets, and Slides.

This service provides fax over the analog telephone network.

This Service provides an account which allows someone who does not have a U-M uniqname and UMICH password to authenticate to the U-M computing environment; to log in to the environment and be identified. It does not automatically authorize that person to use any services.

This service is support of inquiries not related to other ITS services which may include support of the customer's computing environment and referrals to other service providers.

This service provides a cost-effective Mac management solution that enables units to deliver consistently configured workstations in a zero/light touch operational model.

This Service supports network firewalls, which are security devices used to stop or mitigate unauthorized access to private networks connected to the Internet.