My Recently Visited Services

This form is to request support for managing Active Directory accounts including issues with existing accounts, password resets, creating new accounts, and disabling or deleting accounts. If there are multiple inactive UMROOT accounts that need to remain active, please include all accounts in one ticket, as opposed to submitting a ticket for each account.


This service helps facilitate, track, route, and communicate on projects related to administrative and learning management data projects. If you need assistance with anything data-related on campus, the Data Concierge can help!


This form is to request an emergency employment termination


This service is learning solution that includes a course catalog, course registration system, payment gateway, and learning platform.


This service is the University of Michigan’s web-based learning and information center, it offers a variety of learning activities to support operational users, compliance requirements, and professional development. The learning catalog includes training from ITS, Organizational Learning, Environment, Health and Safety (EHS), PEERRS, the Shared Services Center, Treasurer’s Office, and more.


This service is U-M's one-stop-shop for computer sales, consulting, and tech repair. All students, faculty, and staff receive educational discounts. *
*Formerly Computer Showcase, name change March 2020


This service is available to faculty, staff, and students who work for university units that subscribe to the MiWorkspace service or to the MPrint printing service.


This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.


This form is to request bulk project team administrative changes for eResearch Proposal Mgmt (eRPM)


This form is for general requests pertaining to the Google Cloud Platform service.


This Service is a tool to check and fix the accessibility of content on Canvas. This solution will help course creators make digital content accessible to everyone, and meet digital accessibility standards as required by U-M policy and applicable law.


This service is an MPathways module that provides automated invoice and payment processing to ensure timely and accurate payment for goods and services.


This Service is a temporary service for the purposes of testing the new form being developed (details in 10737493)


This form for the InCommon Certificate Service is used to get your university unit or group set up to obtain and renew InCommon certificates via ACME clients such as certbot and win-acme. Requests for access are usually handled within two business days.

Fill out and submit this form to get your university unit or group set up to obtain and renew InCommon certificates via ACME clients such as certbot and win-acme. Requests for access are usually handled within two business days.


This service is used by U-M faculty and staff to disclose their outside interests and manage any conflicts of interest (COI).


This service provides general data center support including racking, cabling, and powering of equipment. Schedules and conducts preventative and break/fix maintenance work at ITS data center and telephony room locations across campus.


This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.

For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help


This service, in conjunction with Turbo Research Storage, provides a secure, scalable, and distributed computing environment that aligns with HIPAA privacy standards.


This form is used by the ARC team as part of their process to have users agree to conditions related to use of ARC services


This form is to request the creation of an account on one of the HPC clusters (Great Lakes, Armis2, or Lighthouse). A shortcode is needed as customers have to pay to use HPC resources with the new account.


This form is to request access to the ITS API Directory for development


This form is for new subscriptions or to update a current Amazon Web Services at U-M subscriptions


This form is to request an API be promoted from Test to Prod, or to update an existing API in production.


This service provides access to and support for advanced computing resources. ARC facilitates new and more powerful approaches to research challenges in fields ranging from physics to linguistics, and from engineering to medicine.

Have any question or support need regarding an Advanced Research Computing service or resource? Please reach out and get the support you need for Advanced Research Computing (ARC)

Learn about the ways to access support for ARC: How to access direct support from ARC https://teamdynamix.umich.edu/TDClient/30/Porta...