My Recently Visited Services

This service is an ethical and privacy-preserving platform designed to:
- Enable researchers to ask aggregate questions across multiple data sets in a ethical, privacy-preserving manner. Allow for a privacy and ethics body review to ensure that only appropriate, aggregate questions are asked.
- Allow researchers to ask aggregate questions across multiple data sets while no researcher has direct access to the data sets.
- Enable ITS to support such queries in a scalable, effective manner.


This Service supports inquiries about Artificial Intelligence (AI) tools on U-M Campus. Submit your AI tool questions using this form.


This form is to request assistance with Mcard Hardware including Printers and Cameras


This service is support of inquiries not related to other ITS services which may include support of the customer's computing environment and referrals to other service providers.


This service offers evaluations to explore high-tech accommodation options. These can improve technology use for people with short- or long-term disabilities. Our service is available to U-M students and staff who are not covered by other services. Training and problem solving help is also available. We have many years of experience recommending solutions. There is no charge.

To make an appointment or ask a question, please fill out the form below.


This service is a global testing tool used by researchers and science networks to ensure network performance on connections on high speed connections. The perfSONAR appliances are maintained at ITS network core and inside ITS data center locations.


This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.


This service is a powerful business intelligence, visualization, and analytics tool.


This service helps ensure that sensitive and regulated data are not being stored unnecessarily.


This Service is a campus-wide, AI-enabled workflow automation service that uses intelligent AI workflows to orchestrate complex, multi-step business processes. It will connect to various campus and cloud applications using low-code integrations, enabling non-developers to quickly create and deploy AI automations. These AI workflows will be able to interpret input, determine the next steps, and select the appropriate actions or tools


University community members use their UMICH password when logging in to many services and systems at U-M. ITS operates the systems and provides support for this password. Previously this password has been known as the U-M Kerberos password, or the Level-1 password.


This Service is an access management tool with current institutional data available to create groups and automatically sync them where they are needed to control access to services

Group membership can be created using available institutional data in Grouper.
Your service is able to read group membership to control access from either UMROOT Active Directory or eDirectory (MCommunity) targets.
Identities external to U-M without a uniqname do not need access to your service. People entitled to access your service must all have a uniqname.
Grouper is the authoritative source for group membership.


This Service is all its.umich.edu websites, and any other ITS websites.


This form is for support with account recovery, including issues with self-service identity verification using Persona.


Use this form to request support with IA training assignments in My LINC and to add/update content on the Safe Computing website. For Sensitive Data Guide additions, use the ITS-Sensitive Data Guide form.


This form for the Incommon Certificate Service is used to get your university unit set up to obtain and renew InCommon certificates through the InCommon Certificate Manager (ICM) web application. Access to the ICM web app

Fill out and submit this form to get your university unit set up to obtain and renew InCommon certificates through the InCommon Certificate Manager (ICM) web application. Access to the ICM web app requires that you always have two or more staff members who can manage your certificates. Requests for access are usually handled within two business days.


This Service provides real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.


This service is used by U-M faculty and staff to disclose their outside interests and manage any conflicts of interest (COI).


This service is support of the university’s online catalog ordering system, which allows you to browse prices and product specifications and create orders for many U-M contracted suppliers.


This service is used by the Payroll Office staff to maintain payroll data and manage the payroll processes. It captures employee attendance and timekeeping information, produces checks and statements of earnings (paystubs), distributes salary and fringe benefits to staff and retirees, processes remittances to government agencies for whom deductions are taken, and creates required tax documents.
Time & Labor: Provides a resource for managing all aspects of time and labor tracking.


This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.


Internal to ITS. This service allows ITS staff to request help with Training, Documentation, Communication, Change Management, Website updates from the ITS Performance Support Teams


This service can be used to automatically back-up critical data stored on university-owned computers that isn't stored elsewhere. CrashPlan, the software powering the ITS Desktop Backup service, is designed to protect your data files, allowing you to restore your content to a repaired or replaced computer in case of theft or a hard drive crash.

For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help