Popular Services

This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.

This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.

This form can be used to request, update or remove access to TeamDynamix Ticketing applications

This form is to request a TeamDynamix Dashboard be created, modified, and or pushed to TDX Technicians

This form is to request user access to one of the HPC clusters (Great Lakes, Armis2, or Lighthouse).

This form is to request support for the TeamDynamix application. Requests submitted via this form are assigned to the team that includes the ITS U-M global administrators for TeamDynamix

This service is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix can support IT management and support functions and has capabilities that provide general customer support or management of other non-IT functions like facilities and human resources too.

This form is to initiate onboarding a new employee to MiWorkspace Onbboarding includes the computing resources and access required to get started on their first day. The onboarding process provisions network access, personal and departmental storage, printing, and hardware with appropriate software (if needed). The onboarding process and form is available to units who subscribe to the MiWorkspace service.

This service provides access to and support for advanced computing resources. ARC facilitates new and more powerful approaches to research challenges in fields ranging from physics to linguistics, and from engineering to medicine.

Have any question or support need regarding an Advanced Research Computing service or resource? Please reach out and get the support you need for Advanced Research Computing (ARC)

Learn about the ways to access support for ARC: How to access direct support from ARC https://teamdynamix.umich.edu/TDClient/30/Porta...

This Service supports inquiries about Artificial Intelligence (AI) tools on U-M Campus. Submit your AI tool questions using this form.

This form is used to request that Oracle database account(s) be unlocked, or password(s) reset.

To submit this form, you must be the person to whom the Oracle account(s) has been assigned - you may not submit this form on behalf of another person.

In the "Request Info" section below, please select whether to unlock account(s) or to reset password(s). In the "Additional Comments" box, indicate each username and database for which action is requested, on separate lines. Some example entries are:

YOURUNIQ - DWPROD
MYUNIQ - EDWPROD

This form should only be used to request the resetting or Oracle passwords or the unlocking of Oracle accounts. Use OARS and submit a request there to remove any Oracle database accounts that are no longer used and should be deleted permanently.

This service is support of inquiries not related to other ITS services which may include support of the customer's computing environment and referrals to other service providers.

This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds

This form is used by Neighborhood IT to request that Depot refresh admins change or update a ticket in Otto, the system used to managed MiWorkspace computer replacements

University community members use their UMICH password when logging in to many services and systems at U-M. ITS operates the systems and provides support for this password. Previously this password has been known as the U-M Kerberos password, or the Level-1 password.

This form is used to request a MSSQL database account password reset.

This service is a desktop support service that provides network connectivity to your computers and devices, delivery of software and security updates, printing, and access to a team of desktop support professionals. The service standardizes common desktop support work across campus, allowing units to focus on mission-critical technology.

This service provides support for the University of Michigan's official identification card program. It covers creating, issuing, and tracking an MCard for individuals who are engaged in University business. The card creates the identification for the individual. Everyone within the university community is required to have a valid MCard.

This form is used in support of MiWorkspace computer equipment on loan.

This service provides administrator accounts (such as domain or organizational unit administrators), accounts used by vendors, and service accounts.

This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.

This service allows authorized U-M staff members to create uniqnames and access to standard computing services for university affiliates who are not faculty, staff, or students.

This Service is an electronic medical record (EMR) solution that serves as the:

1. Core EMR for Occupational Health Services
2. Tracking system for vaccinations/immunizations across U-M in alignment with U-M policies
3. Tracking tool for incidents of communicable diseases/illness that could affect the public health of the U-M population

Enterprise Health can be found at https://enterprise-health.umich.edu

Information about Occupational Health Services can be found at https://hr.umich.edu/benefits-wellness/health-w...

This form must be completed by the current owner's unit HR representative (if the current owner is a former employee, the unit HR from their most recent U-M role).

For resources and information related to this form and process, refer to Access to Employee-Held Data for U-M Units.

Note: If the current owner of the data has access to it and they can cooperate with the access request, you must work with that owner to get access to the data instead of proceeding with this request form.

This service supports UMROOT, which is the largest of several Windows Active Directory (AD) forests on campus. UMRoot is where users are created and both central and local units place their Active Directory (AD) objects for using the Windows infrastructure.