Account Switch Detected Error in Virtual Sites


VIrtual Sites (AVD), Remote Desktop


Trying to log-in to Virtual Sites but receiving an error stating 'Account Switch Detected...try a different account'


The error that reads " Account Switch Detected..." appears when you try to download and use an RDP file that you retrieved from the Virtual Sites web portal. This is not a supported way to access our Virtual Sites instance. You should access Virtual Sites via the web portal: instructions to do so can be found here.

Additional Information

Legacy Virtual Sites will be retired on 11/30. Users will no longer be able to access after that time. All Virtual Sites use will go through

Need additional information or assistance? Contact the ITS Service Center.

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Article ID: 8993
Thu 10/6/22 10:21 AM
Wed 11/16/22 10:55 AM

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