Environment
Zoom Rooms
Issue
Zoom Room software version 5.10 was released and installed on May 21, 2022. Poly firmware, the cameras, microphones and speakers used in zoom rooms, updates 3.10 and 3.11 were pushed and installed on the same day.
Resolution
Software version upgrade
- The releases were successfully pushed out to Zoom Room devices (Room System and Touch Screens) during the Saturday 5/21/22 maintenance window
- Some devices appear to be turned off and will need to be powered up to receive the update
- Notable details of the version change, including an update to the in-meeting interface, are listed below
Zoom Room Appliance Software
Current Release version 5.10:
- Introduces a new user interface for the touch panel controller
- This change affects the in-meeting interface, whereas the previous UI update was only the main screen
- The new interface merges several screens from the prior interface so that users have more direct access to the features they need and the UI aligns with Zoom desktop and mobile clients
- A screenshot of the change is below:
- Learn more about the UI update on Zoom Room Blog
- Various notification and indicator improvements
- Set chat privileges for participants from touch panel
- Enhanced in-meeting user abuse reporting
- Automatic audio echo test - Proactively tests your Zoom Rooms audio devices for echo daily
- Minor bug fixes and security enhancements
Poly Firmware
Versions 3.10 and 3.11:
- Multiple camera support on G7500, up to 3 cameras: 1 HDCI + 2 USB or 3 USB cameras.
- Speaker Framing Enhancements on Studio X30 and Studio X50
Additional Information
Get help on U-M Zoom Rooms by submitting a U-M Zoom Rooms request ticket.
Need additional information or assistance? Contact the ITS Service Center.