Getting Started with Qualtrics Survey Support and Resources

Environment

Qualtrics

Issue

How do I get started with Qualtrics?

Resolution

Qualtrics is an online survey platform and tool with features including survey creation, distribution, analysis, and storage.

Getting Started with Qualtrics

  • Log into the U-M Qualtrics Survey instance:
    • All U-M faculty, staff, and students have free access to the Qualtrics Survey platform. Your account will be created the first time you use your UMICH (Level 1) login credentials through the U-M Qualtrics portal:  https://umich.qualtrics.com/ (NOTE: Going to login.qualtrics.com will NOT log you into the full-featured U-M instance.) 
    • Note: Our campus agreement does not cover a casual non-coursework survey or a project for a non-U-M organization or private business
    • Due to UM policies listed here and the terms of our Qualtrics Academic Site License, we can not create "group accounts" or "generic accounts" for multiple people to share.
      • University Qualtrics Administrators can create Groups (for multiple users) and Divisions (for an entire unit) to help organize multiple accounts and make sharing of resources more simple.

Qualtrics Self-Help Courses

Advanced Support

  • Information Technology Services (ITS) can support the following requests
    • Create a departmental branded Theme
    • Create a Qualtrics group to share Libraries with
    • Manage group permissions
    • Transfer ownership of surveys
  • The Research Software Programming group can work with faculty and researchers in LSA to create custom JavaScript to enhance your survey and add features or capabilities that are not built into Qualtrics already. This can range from advanced question randomization to adding interactive elements to your survey.
  • Contact Qualtrics support directly. (Included with our Qualtrics license agreement is free, 24/7 support and training directly from the survey experts at Qualtrics): Contact Qualtrics Support

Additional Information

The Qualtrics community has an open forum to ask questions and see what others in the community are asking. View the University of Michigan's tailored U-M Qualtrics Community page to see upcoming platform changes.

Need additional information or assistance? Contact the ITS Service Center.

Details

Article ID: 5700
Created
Tue 6/8/21 8:21 AM
Modified
Tue 6/8/21 2:16 PM

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