Dropbox: How Long to Reactivate Account (Sponsorship, New Hire, New Student)

Environment

U-M Dropbox, Sponsored Affiliates, student, new hire

Issue

  • I am a new employee (new hire) at the university and I previously had a U-M Dropbox account; how long does it take to reactivate my U-M Dropbox account?
  • I am a newly sponsored affiliate at the university and I previously had a U-M Dropbox account; when can I access my U-M Dropbox account?
  • I am now an active student at the university and I previously had a U-M Dropbox account; when will I be able to login to U-M Dropbox?

Resolution

Dropbox will reactivate about 24 hours after records reflect your new affiliation.

Additional Information

If you have additional questions, contact the ITS Service Center.