Environment
Canvas
MiVideo Mediaspace
Issue
Media owner or co-editor wants to download the secondary media source, but the Edit Media page only allows downloading of the primary video. See the How to Download Personal Media Uploaded to My Media article if you only have one video source.
Video Demo
How to Download Source Videos from Kaltura Capture
Resolution
- Navigate to the Edit Media page:
- Canvas: Account > My Media > click the pencil icon next to the media
- MiVideo Mediaspace: user drop-down menu > My Media > click the pencil icon next to the media
- Copy the Media Entry ID to the right of the video
- Navigate back to My Media and enter the media ID into the search box. Both media sources will be listed in the search results
- Click the pencil icon to the right of an entry to open the Edit Media page
- Click the download button in the media player (either the upper or lower right corner of the media player) to download the video to your computer
Closed captions and transcripts are separate files from the videos and must be downloaded separately. See the Download MiVideo Video Captions article.
Additional Information
For additional questions, please contact the ITS Service Center