Environment
MiVideo Mediaspace
Referred to as “mini-portals”, channels are personally managed, user generated media collections in MiVideo. They can be configured in a variety of ways from fully open collaborative collections to private collections locked down to specific groups. Viewers can subscribe to channels to be notified when new content is added. See related
Channel articles for more information.
Issue
How to set/reset the channel thumbnail in Mediaspace.
Resolution
The system will create a channel thumbnail based on the media thumbnails of media items in your channel. You can add your own thumbnail from the channel’s view page. You have to be the channel Manager to create a thumbnail.
Note: You will not be able to set a channel thumbnail if you have enabled the channel carousel.
- Navigate to the Channel page
- There are two ways to set the channel thumbnail
- Upload a thumbnail from your hard drive: Channel Actions > Upload Thumbnail
- Note: Your image should be in the recommended aspect ratio (16x9)
- Set a thumbnail from a media item in the channel: Mouse over the media item thumbnail and click the triple dots. Click the Set as channel thumbnail icon on the thumbnail
- Click Save
Note: To reset the thumbnail back to an auto-generated one, select Channel Actions > Reset Thumbnail.
Recommended Aspect Ratio (16x9)
- Small 546x311
- Medium 710x400
- Large 1280x725
Related Articles
See related Channel articles for more information about configuring these collections.
Additional Information
For additional questions, please contact the ITS Service Center