Environment
Remote Office Hours Queue
Issue
How do I add a new host or remove a host of an existing queue in Remote Office Hours Queue?
Resolution
After creating your queue, you can add and remove hosts at any time.
- Navigate to the Manage page for the queue (click on the queue from https://officehours.it.umich.edu/manage/)
- Click Settings in the upper right corner of the page
- Click Manage Hosts on the left
- To add a new host: Enter the uniqname of the host you want to add in the Uniqname… field and click + Add Host. This person will instantly have access to manage the queue. Remote Office Hours Queue does NOT send them a notification, so make sure to let them know once you have added them
- All hosts must have logged in to Remote Office Hours Queue prior to being added. If you see the following error, have the person navigate to https://officehours.it.umich.edu/ and login, then try to add them again
Add Host: [uniqname] is not a valid user. Please make sure the uniqname is correct, and that they have logged onto Remote Office Hours Queue at least once
- Other hosts must be people; group accounts and MCommunity groups cannot be hosts
- To remove a host: Click the trash icon next to the host you want to remove in Current Hosts. This person will instantly no longer have access to manage the queue
- You cannot remove yourself as a host. If you need to be removed as a host, have a different host of the queue remove you
Additional Information
Need additional information or assistance? Contact the ITS Service Center.