TeamDynamix Name Search--How it Works

Environment

TeamDynamix

Issue

Searching for a person in TeamDynamix does not always return the expected result. It is helpful to understand how the search for names functions in TeamDynamix

Resolution

The People Search does a like search (exact character match) vs a full text search (word inference) on the following fields

  1. Full Name
  2. External ID
  3. Alternate ID
  4. Primary Email
  5. Title
  6. Company

It then sorts the results by Full Name or by whatever column you clicked. 

Additional Information

Try searching by uniqname if full name does not return desired results. 

Details

Article ID: 2968
Created
Fri 6/19/20 2:12 PM
Modified
Thu 7/2/20 1:05 PM