Environment
Canvas
MiVideo Mediaspace
Issue
How to download the secondary video in a two source recording.
Resolution
Notes
Canvas
- Navigate to Account > My Media > click the pencil icon next to the two source recording, or from the Media page click Actions > Edit.
- Click the play button to load the controls.
- Click the download button in the media player (in the upper right).
- The primary recording is listed under "Main stream" and the secondary recording is listed under "Additional Streams".
- Click the download button to the right of the recording(s) you want to download to your computer.
Mediaspace
Mediaspaces with upgraded players
- Navigate to the user drop-down menu > My Media > click the pencil icon next to the two source recording, or from the Media page, click Actions > Edit.
- Click the play button to load the controls.
- Click the download button in the media player (in the upper right).
- The primary recording is listed under "Main stream" and the secondary recording is listed under "Additional Streams".
- Click the download button to the right of the recording(s) you want to download to your computer.
Mediaspaces with legacy players
- Media owners are unable to download the secondary recording from a legacy player.
Resources and Questions
For additional questions, please contact the ITS Service Center