Environment
Okta Sign In
Issue
How to enroll in Okta and complete U-M sign in starting February 25, 2026 if you previously used Duo and have not yet enrolled in Okta.
Michigan Medicine affiliates
Call Health Information Technology & Services (HITS) at 734-936-8000 for sign-in assistance, or visit a Help Me Now location.
Resolution
Note: These instructions are for first-time enrollment in Okta. If you’ve previously enrolled in Okta and need to transfer your account to a new device, but do not have a backup device (e.g., replacing a lost phone), please submit a ticket for assistance.
Starting February 25, 2026 you will see the new Okta Sign-in page (replaces U-M Weblogin). If you are required to use MFA and have not yet enrolled in Okta, you must follow the steps below to enroll your account in Okta before you can sign in.
For the best experience, please use both a computer and a mobile device to complete this process (or see enroll using only your mobile device). If you encounter any issues after downloading the Okta Verify mobile app, do not delete the app - please contact us for further assistance.
- Navigate to Wolverine Access (opens in new window).
- Enter your uniqname or email address and click Next.
- Enter your UMICH password and click Verify.
- Click Duo - Set up.
- Click Enroll and complete Duo authentication.
- Click Okta Verify - Set up.
- Open the app store on your mobile device, search for “Okta Verify”, and install the app.
- Open the Okta Verify mobile app.
- In the Okta Verify app, tap Get Started.
- Tap Next.
- Tap Add Account.
- Tap Organization.
- Tap Skip on the "Add account from another device?" screen.
- Tap Yes, ready to scan and scan the QR code that displays on your computer.
Note: If you cannot scan a QR code on your mobile device, click Can’t scan? on your computer and follow the instructions to receive an SMS verification code.
- If desired, tap Enable to enable biometric authentication. Otherwise, tap Not Now.
- Click Done.
- On your computer, click Continue.
Congratulations, you've completed Okta Enrollment! Please consider installing the Okta verify app on another device in case you lose access to your current device. See instructions to Add, Remove, and Reactivate Devices with the Okta Verify App.
Additional Information
The Okta Verify app is free to download and use. Any request for payment indicates that you have navigated to the wrong app or website.
Michigan Medicine affiliates: Call Health Information Technology & Services (HITS) at 734-936-8000 for sign-in assistance, or visit a Help Me Now location.
Need help? Visit our Okta Help page.