Instructions for using TeamDynamix, the online ticketing application provided by ITS.
The Hub is a way to transfer tickets between the TeamDynamix Ticketing applications used by campus schools, colleges, and administrative units. This knowledge article explains how transfer tickets using the Hub.
Instructions for setting up your TeamDynamix Desktop to see your tickets.
We discuss the options under the Actions drop-down of a ticket window.
When you want to edit the details of the ticket but not post an update.
When you want to post and/or send an update to a ticket.
Instructions for Creating New Tickets in Team Dynamix
How to view Closed/Resolved Tickets
TeamDynamix provides a wealth of training videos for using the application.