Change the Name, Description, and/or Meeting Types on an Existing Queue in Remote Office Hours Queue

Environment

Remote Office Hours Queue

Issue

• How do I change the name of my queue?
• How do I change the description of my queue?
• How do I change the meeting types on my queue?
  • How do I enable Zoom on my queue?
• How do I change the in-person meeting location on my queue?

Resolution

After creating your queue, you can change the name, description, meeting types, and in-person meeting location at any time.

1. Navigate to the Queue Management page for the queue (click on the queue from https://officehours.it.umich.edu/manage/).
2. Click Settings in the upper right corner of the page
3. Make your changes to the Name, Description, Meeting Types, or In-Person Meeting Location and then click Save Changes
   • To disallow a meeting type, uncheck it. You cannot uncheck a meeting type if you have a Meeting in Queue that uses this meeting type.
   • The first time you add Zoom as a meeting type on any queue, you will need to authorize the Zoom integration.

Additional Information

Note: ROHQ previously supported BlueJeans as a meeting type. BlueJeans was removed as a meeting type from ROHQ on February 23, 2021. Queues and meetings that used the BlueJeans meeting type have been changed to Zoom.

Need additional information or assistance? Contact the ITS Service Center.