Environment
MiVideo Mediaspace
Issue
A faculty or staff member has or will be leaving the University and ownership of their MiVideo media needs to be transferred to a colleague.
Resolution
There is no method in either Canvas or MiVideo Mediaspace that will allow media owners to bulk transfer ownership, however the ITS-MiVideo team (or any KMC admin) can perform this task.
To place a MiVideo ownership transfer request to ITS-MiVideo:
- The request must come from either the media owner or a departmental chair if the media owner has already left the University
- Submit a ticket with the ITS Service Center with the following information:
- Uniqname of the current media owner
- Uniqname of the new media owner
- What subset of media will be transferred (for example, all media in a specific Canvas course or all media published to a specific channel in a Mediaspace)
Resources and Questions
For additional questions, please contact the ITS Service Center