Environment
SignNow
Issue
How do I flatten my completed SignNow document?
Resolution
To flatten your document (i.e., prevent editing and ensure a consistent appearance) in order to provide it to a third-party site (e.g., the National Institute of Health), follow the steps below. These steps provide the optimal method for accomplishing this while maintaining an acceptable size of the final document.
- Download your document from SignNow.
- Open your document in Adobe Acrobat.
- Select File > Print.
- Select Adobe PDF as the printer > Print.
- Select a destination on your computer to save the flattened PDF, then click Save.
Note: If you discover that your final flattened PDF document is missing the timestamp / e-signature ID, please follow the steps in SignNow: Settings for My Account and Email Alerts. You can update your SignNow settings under My Account - Settings. After doing so, repeat the steps above and the timestamp / e-signature ID will now appear on your document.
Additional Information
Need additional information or assistance? Contact the ITS Service Center.