MiVideo: Kaltura Capture Missing From Add New Drop-down In Canvas

Environment

Canvas
MiVideo

Kaltura Capture is a screen recording software application for Windows and MacOS that provides a variety of recording and annotation tools. See related Kaltura Capture articles for more information about using this software.

Issue

Kaltura Capture does not appear as a menu item in the "Add New" drop-down menu in my course's Media Gallery. How can I create my recording?

Resolution

You will not be able to add a Kaltura Capture recording to the course Media Gallery via the "Add New" menu. Instead you'll have to add a Capture recording from your My Media.

  1. Navigate to Account > My Media > Add New > Kaltura Capture
  2. Create your recording and upload to your My Media
  3. Publish the media to the course Media Gallery. See the Add Media to a Course Media Gallery article.

Kaltura Capture does not appear in the menu in your course Media Gallery because Capture can't automatically publish to a Media Gallery. This information cannot be passed to the application. Capture is only aware of your My Media library, therefore the application can only upload to your My Media. 

Resources and Questions

For additional questions, please contact the ITS Service Center

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