Kaltura Capture Does Not Appear In Add New Drop-down In Canvas

Environment

Canvas

Kaltura Capture is a screen recording software application for Windows and MacOS that provides a variety of recording and annotation tools. See related Kaltura Capture articles for more information about using this software.

Issue

Kaltura Capture does not appear as a menu item in the Add New drop-down menu in my course's Media Gallery, how can I create my recording?

Resolution

You will not be able to add a Kaltura Capture recording to the course Media Gallery via the Add New menu.

  1. Instead navigate to My Media in Canvas: Account > My Media > Add New > Kaltura Capture
  2. Create your recording and upload to your My Media
  3. Publish the media to the course Media Gallery. See the Add Media to a Course Media Gallery article.

Kaltura Capture does not appear in the menu in your course Media Gallery because Capture cannot automatically publish to a Media Gallery. This information cannot be passed to the application. Capture is only aware of your My Media library, therefore the application can only upload to your My Media. 

Related Articles

See related Kaltura Capture articles for more information about using this software.

Additional Information

Details

Article ID: 6333
Created
Tue 9/7/21 3:23 PM
Modified
Mon 11/22/21 2:57 PM