Environment
U-M Dropbox, Dropbox desktop app
Issue
How do I access the Dropbox folder in File Explorer (Windows) or Finder (macOS)?
Resolution
By default, Dropbox will automatically open files/folders in the Dropbox folder in File Explorer/Finder when you open them with the Dropbox desktop app installed on your computer.
Note: The Dropbox desktop app must be running on your computer before you will see it in your system tray/menu bar.
There are a few ways to access the folder on your computer.
Mac
Note: Your device must be running macOS 12.5 or later to use the latest version of Dropbox for macOS. Your Dropbox folder is located under ~/Library/CloudStorage.
- Click the Dropbox icon in your menu bar, and then click the folder icon at the top of the pop-up.
- Open Finder from the Launchpad and select "Dropbox (University of Michigan)" from the left sidebar.
Windows
- Click the Dropbox icon in your taskbar/system tray and click the folder icon at the top of the pop-up.
- Open File Explorer from the Start menu and select "Dropbox (University of Michigan)" from the left sidebar.
Additional Information
For more information, refer to Find the Dropbox Folder on a computer and Dropbox: Best Practices for Accessing Your Data.
Need additional information or assistance? Contact the ITS Service Center.